RoadVitals

2004 Diamond Coach E350

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
2
Latest Jun 6, 2017
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Sep 3, 2004
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 2 NHTSA owner-reported complaints for the 2004 Diamond Coach E350, most frequently naming the brakes, fuel system and powertrain (other) categories. 1 safety recall has been issued covering this model year.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Brakes125.0%
  • Fuel system125.0%
  • Powertrain (other)125.0%
  • Steering125.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
04V430000

EQUIPMENT ADAPTIVE/MOBILITY

Sep 3, 2004
292 units potentially affected
The defect: ON CERTAIN BUSES EQUIPPED WITH SURE-LOK WHEELCHAIR SECUREMENT SYSTEMS, THE SPROCKET TEETH OF THE RETRACTOR ASSEMBLY IS OUT OF ALIGNMENT.
The risk: IN THE EVENT OF A VEHICLE CRASH, THE WHEELCHAIR MAY NOT BE ADEQUATELY SECURED POSSIBLY RESULTING IN INJURIES TO THE WHEELCHAIR OCCUPANT.
The remedy: DEALERS WILL INSPECT AND REPLACE THE WHEELCHAIR SECUREMENT RETRACTORS AS NECESSARY. SURE-LOK IS CONDUCTING THE OWNER NOTIFICATION AND REMEDY FOR THIS CAMPAIGN. OWNERS SHOULD CONTACT SURE-LOCK AT 1-908-231-1804 OR DIAMOND COACH AT 1-800-442-4645.
DIAMOND COACH CORPORATIONView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

BrakesFuel systemSteering
Filed Jun 6, 2017

SEE ATTACHED 2 DOCUMENTS

NHTSA ID
10993388
Incident
Jan 23, 2016
Powertrain (other)
Filed May 30, 2008

MY REDMAN POWER STAND-UP WHEEL CHAIR FALLS FORWARD WHEN GOING UP INTO A STANDING POSITION. OTHER OWNERS OF THIS PARTICULAR CHAIR HAVE THE SAME PROBLEM. THE CHAIR ALSO TIPS BACKWARDS GOING UP A RAMP INTO A VAN, ALSO THE RAMP TO THE HOUSE. THE CHAIR WAS DELIVERED INCOMPLETE THREE TO FOUR MONTHS AFTER PROMISED DATE OF DELIVERY. RECEIVED THE MISSING PARTS TWELVE MONTHS AFTER I PAID FOR THE CHAIR. FIRST CHANCE TO TRY IT OUT. I WENT TO ARBITRATION COURT, THE COMPANY WAS ORDERED TO REFUND MY MONEY AND PICK UP THE CHAIR. THAT WAS MAY 5TH 2006. THEY HAVE YET TO DO SO BUT THEY PUT FULL PAGE ADS IN THE DISABLE MAGAZINES. I CAN'T TRADE IT IN BECAUSE THEY DON'T WANT IT. I TRIED GIVING IT AWAY BUT THE DEALERS AND THERAPIST ADVISED PARTIES NOT TO USE THE REDMAN STAND-UP CHAIR BECAUSE THEY ARE TOO DANGEROUS. ONE LADY IN TEXAS RECEIVED HER NEW CHAIR, PAID FOR BY MEDICARE AND THE FIRST TIME SHE USED IT, IT FELL FORWARD. REDMAN OFFERED TO REPAIR THE NEW CHAIR FOR $4,100. THEY QUOTED ME $4,100 TO REPAIR THE STAND-UP AND ANOTHER $4,100 TO MAKE IT RECLINE AS THE BROCHURE STATED AND THEY PROMISED ME IT WOULD. *TR

NHTSA ID
10229275
Incident
Jan 6, 2004

Compare model years

Complaint and recall counts across every year of this model

Diamond Coach E350 by model year
YearComplaintsRecallsInvestigationsIssue Index
2004Viewing210—
2003010—
2002010—
2001010—
2000010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.