Interior & seats
Filed Feb 5, 2015
TL* THE CONTACT OWNS A 2002 DODGE RAM 1500. WHILE DRIVING APPROXIMATELY 25 MPH, THE DRIVER'S SEAT MAIN BRACKET SNAPPED AND THE SEAT BECAME UNSTABLE. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE BRACKET NEEDED TO BE WELDED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 70,000.
- NHTSA ID
- 10681527
- Incident
- Jan 1, 2013
- Mileage
- 70,000 mi
Body & structureInterior & seats
Filed Jun 14, 2011
TL* THE CONTACT OWNS A 2002 DODGE RAM 1500. THE CONTACT WAS DRIVING APPROXIMATELY 10 MPH WHEN THE FRONT DRIVER SEAT UNEXPECTEDLY RECLINED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ALSO STATED THAT THE DASHBOARD WAS CRACKED IN VARIOUS LOCATIONS. THE FAILURE MILEAGE WAS 149,999. UPDATED 09/15/11 *BF UPDATED 09/26/11
- NHTSA ID
- 10406283
- Incident
- May 29, 2011
- Mileage
- 149,999 mi
Interior & seats
Filed May 6, 2008
TL*THE CONTACT OWNS A 2002 DODGE RAM 1500. THE CONTACT WAS CONCERNED THAT THE REAR SEATS DO NOT HAVE HEADRESTS. THEY ALSO HAVE OPTIONS FOR THE HEADRESTS TO BE INSTALLED. THE VEHICLE HAS SAFETY SEATS IN THE REAR AND, IN THE EVENT OF A CRASH, AN OCCUPANTS NECK WILL NOT BE PROPERLY SECURED. THE DEALER HAS NOT BEEN NOTIFIED. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 67,000.
- NHTSA ID
- 10226831
- Incident
- May 6, 2008
Interior & seatsExterior lightingPowertrain (other)
Filed Apr 28, 2008
INTERMITTENT LAMP FAILURES INTERNALLY, LAMP OUT CIRCUIT MALFUNCTIONING, REAR DIFFERENTIAL FAILED (APPROACHING THE SECOND FAILURE IN 40,000 MILES), REAR UNIVERSAL JOINT HAS FAILED TWICE, WITH A THIRD REPLACEMENT TO OCCUR SOON, TRANSMISSION FAILURES. ANY ONE OF THESE SYSTEMS FAILING WHILE ON THE ROAD COULD CAUSE A SERIOUS SAFETY ISSUE, FOR MYSELF, MY PASSENGERS, AND OTHER DRIVERS. SO FAR, IT HAS BEEN IN AND OUT OF THE SHOP, OLD PARTS ARE NO LONGER AVAILABLE, HOWEVER IF REQUIRED I WILL RETAIN THEM NEXT TIME THEY FAIL. I'VE CONTACTED DODGE, THE FIRST REPLY WAS A "SPAM MAIL" OF COUPONS FOR OIL CHANGES, AND TIRE ROTATIONS (THE MESSAGE I SENT THEM WAS PROFESSIONAL AND EXTENSIVE TO THE ISSUES I WAS HAVING), AFTER COPYING THE MESSAGE AGAIN THE NEXT DAY, A REPRESENTATIVE TOLD ME THAT THERE IS NOTHING THEY CAN DO ABOUT IT. I'VE RETAINED THE MESSAGE IF ANY PARTIES ARE INTERESTED. *TR
- NHTSA ID
- 10225900
- Incident
- Sep 15, 2007
- Mileage
- 45,000 mi
Interior & seatsTransmission
Filed Mar 7, 2008
MY DEALER, UNITED DODGE OF LAS VEGAS, IS UNABLE TO REMEDY A RECALL, (G28) PARK SHIFT LOCK DEFECT, IN A REASONABLE AMOUNT OF TIME(OVER 9 WEEKS) DUE TO CHRYSLER CORP. ONLY SENDING TWO PARTS A WEEK. *TR
- NHTSA ID
- 10220393
- Incident
- Mar 7, 2008
Interior & seats
Filed Oct 1, 2007
TL*THE CONTACT OWNS A 2002 DODGE RAM 1500. ON SEPTEMBER 28, 2007, THE CONTACT WAS UNABLE TO OPEN THE REAR DRIVER SIDE DOOR. THE DOOR CANNOT BE OPENED FROM THE INSIDE OR THE OUTSIDE. SHE HAS NOT NOTIFIED THE DEALER AS OF YET. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 20,228.
- NHTSA ID
- 10204535
- Incident
- Sep 28, 2007
- Mileage
- 20,228 mi
Interior & seats
Filed Sep 28, 2005
ENTIRE GAUGE CLUSTER FAILED. HEADLIGHTS AND RUNNING LIGHTS CAME ON WITH THE SWITCH IN THE OFF POSITION. TURN SIGNALS, EMERGENCY FLASHERS AND BRAKE LIGHTS DID NOT OPERATE. ELECTRIC LOCKS DID NOT OPERATE. IT HAS HAPPENED TWICE. THE FIRST TIME IT CORRECTED ITSELF AFTER CHECKING ALL OF THE FUSES. THE SECOND TIME IT WAS TAKEN TO THE DEALERSHIP. THE DEALERSHIP HAS DIAGNOSED A INTERNAL SHORT IN THE GAUGE CLUSTER WITH AN EXPECTED REPAIR COST OF $900.00. *NM
- NHTSA ID
- 10138062
- Incident
- Sep 27, 2005
- Mileage
- 40,500 mi
Interior & seatsSeat beltsSteering+1 more
Filed Mar 15, 2005
THE DRIVER'S SIDE SEAT BELT RETRACTOR CONTINUED TO FAIL. THE PARTS WERE REPAIRED/REPLACED THREE TIMES, HOWEVER THE PROBLEM RECURRED. *AK BOTH SEAT BET RETRACTORS WERE REPLACED, HOWEVER PROBLEM STILL EXIST. RIGHT REAR DOOR LOCK INOPERATIVE. RATTLE SOUND OVER BUMPS. RIGHT FRONT SWAY BAR LINK REPLACED. THE STEERING WHEEL HAS BEEN OSCILLATING ALMOST TAKES THE WHEEL OUT OF THIS HANDS. DEALER FOUND ICE IN WHEELS/CLEANED WHEELS. HOWEVER VIBRATION RE-OCURRED. *TT
- NHTSA ID
- 10111243
- Incident
- Feb 9, 2005
- Mileage
- 31,000 mi
Interior & seats
Filed Oct 19, 2004
THE REAR DOORS OF MY 2002 DODGE RAM QUAD CAB TRUCK WILL NOT UNLOCK. THE PROBLEM HAS BEEN REPORTED TO MY DEALER ON SEVERAL OCCASIONS, BUT HAS NOT BEEN FIXED, SINCE IT IS NOT COVERED BY A CURRENT RECALL. THE TRUCK IS OUT OF WARRANTY, AND I CANNOT AFFORD TO HAVE THE PROBLEM FIXED (I'M STILL MAKING $400+ MONTHLY PAYMENTS ON THE TRUCK). AT THIS TIME, I HAVE NOT SUFFERED ANY CONSEQUENCES. POSSIBLE CONSEQUENCES ARE THAT A REAR SEAT PASSENGER (ESPECIALLY A CHILD) CAN BECOME TRAPPED IN THE REAR SEAT OF THE VEHICLE. A KIT/PART IS AVAILABLE (DODGE PART NUMBER 5086593AA) TO FIX THIS PROBLEM, SO IT IS A KNOWN PROBLEM.*AK
- NHTSA ID
- 10096042
- Incident
- Oct 18, 2004
- Mileage
- 40,000 mi
Interior & seats
Filed Nov 3, 2003
AS WEATHER GETS COLDER THE POWER LOCKS IN THE REAR OF MY 2002 DODGE QUAD CAB WILL NOT OPERATE. I HAVE TO REACH IN AND PULL UP ON THE LOCK MANUALLY. WORKS FINE ALL SUMMER, BUT AS SOON AS TEMPERATURE HIT ABOUT 40 DEGREES THEY WILL NOT UNLOCK WITH POWER SWITCH. I HAVE CHECKED MY CHILD SAFETY FEATURE AND IT IS NOT THE PROBLEM. *LA
- NHTSA ID
- 10045310
- Incident
- Oct 31, 2003
Interior & seats
Filed Sep 17, 2003
I HAVE A POWER ASSISTED SEAT. I SLOWLY BEGAN TO NOTICE THAT THERE IS A ROCKING MOTION, IT IS VERY NOTICEABLE WHEN I BRAKE OR ACCURATE. IT SEEMS TO GET WORST AND I TOOK IT TO THE DEALER WHO STATED THAT THEY HAD ANOTHER VEHICLE LIKE MINE AND THAT IT HAD THE SAME MOTION. THEY STATED THAT IT WAS NORMAL. IF THE ROCKING GETS ANY WORST, IT MAY GIVE THE DRIVER A DIFFERENT FEEL OF THE VEHICLE WHICH MAY CAUSE HIM TO REACT INCORRECTLY IN DIFFERENT SITUATIONS AND CAUSE AN ACCIDENT. *JB
- NHTSA ID
- 10039078
- Incident
- Sep 12, 2003
- Mileage
- 22,000 mi
Interior & seats
Filed Aug 4, 2003
WHILE DRIVING AT 30MPH VEHICLE CAUGHT ON FIRE, FLAMES CAME OUT THE DASHBOARD. DEALER NOTIFIED. *AK
- NHTSA ID
- 10032024
- Incident
- Aug 4, 2003
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.