Owner-reported complaints naming the suspension system, filed with NHTSA
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Reports naming suspension components — springs, struts, shocks, control arms and related hardware. Every record below is an owner-reported complaint about the 2010 Dodge 1500 submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 28 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
The 25 most recent of 28, in the owner's own words
Me and my husband were driving down the road to go see a friend and all of a sudden the wheel hub assembly broke in half causing us to have to slam on our brakes and keep from crashing. The wheel almost ended up under our truck making the truck look like it was kachowing like Lightening McQueen from the movie Cars
i recieved a recall for the rear axle pinion nut, took truck in and was told my truck was not involved. then i recieved another recall for the same thing and took truck in and they installed a retainer on the nut and this was supposed to fix the problem. now at 85,000 miles the pinion came loose so the retainer was not the answer. took to dealer and they want me to pay then try to get my money back from chrysler. i think chrysler should fix it at there cost because they knew they had a bad product to start with. truck is well taken care of not beaten normal driving. there is no way a rear end should go out at 85,000 miles. sent a notice to chrysler complaint dept but no responce, gues they just dont care.hope you do
One of the Front Swivel bar ends fell off.
TL* THE CONTACT OWNS A 2010 RAM 1500. WHILE DRIVING 65 MPH, THE CONTACT STARTED TO SMELL FUEL FUMES INSIDE THE VEHICLE. THROUGH THE REARVIEW MIRROR, HE ALSO NOTICED SMOKE COMING FROM THE REAR OF THE VEHICLE. THE CONTACT STATED THAT THE 4WD WARNING INDICATOR WAS ILLUMINATED. THE CONTACT PULLED OVER, EXITED THE VEHICLE, AND NOTICED SMOKE AND A FUEL LEAK ON THE REAR TIRES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE REAR AXLE AND REAR WHEEL SEAL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 150,792.
TL* THE CONTACT OWNS A 2010 RAM 1500. WHILE DRIVING 65 MPH, THERE WAS AN ABNORMAL GROWLING NOISE EMERGING FROM THE REAR AXLE AREA OF THE VEHICLE. THE VEHICLE WAS TAKEN TO BILLION DODGE CHRYSLER (1130 1 AUTO PLAZA DR., BOZEMAN, MT 59715, (406) 582-5555) WHERE IT WAS DIAGNOSED THAT THE BEARINGS AND GEARS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 107,000. *TT *TR
TL* THE CONTACT OWNS A 2010 RAM 1500. WHILE DRIVING APPROXIMATELY 45 MPH, THE REAR WHEELS LOCKED UP AND THE VEHICLE STOPPED IN THE MIDDLE OF THE ROAD. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE DRIVE SHAFT WAS BENT AND THE PINION NUT AND BEARINGS WERE SHAVED OFF. THE VEHICLE WAS REPAIRED BY THE INDEPENDENT MECHANIC. ALSO, WHILE DRIVING APPROXIMATELY 55 MPH AFTER THE REPAIRS WERE PERFORMED, ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS DRIVEN TO COURTESY CHRYSLER/DODGE IN CONYERS GEORGIA WHERE IT WAS DIAGNOSED THAT THE TRANSFER CASE FRACTURED AND NEEDED REPLACEMENT. THE INDEPENDENT MECHANIC NOTIFIED THE CONTACT OF NHTSA CAMPAIGN NUMBER: 13V038000 (SUSPENSION). THE VEHICLE REMAINED AT THE DEALER TO BE REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 87,000.
TL* THE CONTACT OWNS A 2010 RAM 1500. WHILE DRIVING 25 MPH, THE VEHICLE HIT A BUMP IN THE ROAD AND THE FRONT DRIVER SIDE TIRE DETACHED WITHOUT WARNING. THE VEHICLE WAS TOWED TO MAC HAIK DODGE CHRYSLER JEEP RAM (11000 NORTH FWY, HOUSTON, TX 77037 (281) 447-9500) WHERE IT WAS DIAGNOSED WITH A FRONT DRIVER SIDE BALL AND TIE ROD FRACTURE THAT NEEDED REPAIR. THE VEHICLE WAS CURRENTLY AT THE DEALER FOR REPAIRS. THE CONTACT FOUND NHTSA CAMPAIGN NUMBER: 10V657000 (STEERING) ONLINE AT NHTSA.GOV. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS 111,000.
WHEN TRAVELLING AT APPRX 65MPH AFTER ABOUT AN HR COMMUTE, THE TRUCK STARTED SHAKING/TREMBLING BADLY, STEERING WHEEL SHAKING SIDE TO SIDE, I HAD TO DROP MY SPEED TO 25/30 MPH TO REGAIN CONTROL OF STEERING AND SHAKING... AFTER ABOUT 15 MINS OR SO, IT WAS BACK TO NORMAL... BUT ONCE I STARTED TRAVELLING AGAIN SAME DISTANCE & MPH THE ISSUE STARTED AGAIN... THIS ISSUE IS RANDOM, THERE ARE TIMES IT DOES IT AND TIMES IT DOESNT, BUT MOST TIMES ITS ONCE THE VEHICLE IS AT A HIGH SPEED.
TL* THE CONTACT OWNS A 2010 RAM 1500. WHILE DRIVING BETWEEN 20 AND 65 MPH, THE VEHICLE BEGAN TO SWAY ALL OVER THE ROAD. THE FAILURE ALSO OCCURRED WHEN TURNING CORNERS. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 110,000.
TL* THE CONTACT OWNS A 2010 RAM 1500. THE CONTACT STATED THAT THE STEERING WHEEL FAILED. IN ADDITION, WHILE DRIVING THE STEERING WHEEL EMITTED A HUMMING NOISE AND THE REAR SUSPENSION EMITTED A KNOCKING NOISE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 53,000.
TRYING TO DO BUYBACK PROGRAM. I PAID OVER $37,000, ONLY HAVE 55000 MILES , GOOD CONDITION AND ONLY BEING OFFERED $12000. I STILL OWE $3025.00 ON MY LOAN. I THOUGHT IT WAS FAIR MARKET VALUE? PLEASE HELP. I HAVE 6 KIDS I DRIVE EVERY DAY TO 3 SCHOOLS PLUS WORK. THE TRUCKS STEEERING IS LOOSE, BRAKES ARE CRAZY AND IM AFRAID IM GOING TO LOOSE CONTROL OR NOT BE ABLE TO STOP BUT THE OFFER IS REDICULOUS.
THE 2010 DODGE RAM 1500 HAS SUSPENSION PROBLEMS WITH THE FRONT BALL JOINTS BEING TOO SMALL. THIS LEADS TO MY TRUCK SKIPPING ON THE HIGHWAY AND ANY BUMPY ROADS AND HAS CAUSED ME MANY, MANY TIMES TO SUDDENLY LOOSE CONTROL. ON BUMPY DIRT ROADS IT CAN HAPPEN AT 35-45 MPH. ON THE HIGHWAY IT IS VERY BAD BETWEEN 55-60 MPH IF YOU HIT ANY BUMP OR EVEN IN A TIGHT CURVE. THIS TRUCK IS HIGHLY UNSTABLE. WHEN PULLING A BOAT WHERE LESS WEIGHT IS ON THE FRONT WHEELS, IT MULTIPLIES THE PROBLEM. I AM FORCED TO NEVER GO FASTER THAN 50MPH ON ANY CURVES THAT ARE REMOTELY SHARP. THE SECOND PROBLEM IS NOT A ACTIVE SAFETY PROBLEM BUT IS A HORRIBLE PROBLEM FOR EMISSION. MY TRUCK HAS THE INFAMOUS HEMI TICK. THIS IS CAUSED BY FAULTY MANIFOLD BOLTS THAT EITHER BACK OFF, RUST OFF, OR BREAK OFF LEAVING GAPS BETWEEN THE HEAD AND THE MANIFOLD. CO2 IS LEAKING OUT OF THE ENGINE PRIOR TO GOING INTO THE EXHAUST SYSTEM. THE EPA SHOULD GET INVOLVED...
WHILE TRAVELLING ON A HIGHWAY (STRAIGHT AWAY) MY LEFT FRONT WHEEL BEARING LET GO CAUSING TIRE AND ROTOR TO DISCONNECT FROM VEHICLE CAUSING SIGNIFICANT DAMAGE. AFTER HAVING THE VEHICLE TOWED TO THE NEAREST DEALERSHIP THEY DISCOVERED THAT THE FRONT RIGHT WHEEL BEARING WAS IN VERY BAD SHAPE, NEEDING REPLACEMENT. VEHICLE HAS UNDER 65000 MILES ON IT. PREVIOUS BEARINGS ON DODGE RAM TRUCKS HAVE BEEN RECALLED FOR SIMILAR ISSUES. THERE WAS NO PREVIOUS VIBRATION OR STEERING ISSUE UNTIL THE WHEEL CAME LOOSE.
TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. WHILE DRIVING AT APPROXIMATELY 10 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FRONT LOWER CONTROL ARM AND RACK AND PINION WERE FRACTURED AND NEEDED TO REPLACED. THE VEHICLE WAS REPAIRED BUT, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 62,700.
TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. WHILE DRIVING AT AN UNKNOWN SPEED, THE STEERING WHEEL SHOOK VIOLENTLY. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO INSPECTED THE VEHICLE AND DISCOVERED THAT THE FRONT TIE ROD ASSEMBLY FAILED, WHICH CAUSED THE STEERING BEARING ASSEMBLY TO FAIL. THE STEERING ASSEMBLY AND THE FRONT TIE ROD ASSEMBLY WERE REPLACED. THE CONTACT ALSO STATED THAT THE ENGINE STALLED NUMEROUS TIMES WHILE DRIVING; HOWEVER, THE INDEPENDENT MECHANIC WAS UNABLE TO LOCATE A FAILURE CODE FOR THE ENGINE FAILURE. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING). THE FAILURE MILEAGE WAS 83,600.
TL* THE CONTACT OWNS A 2010 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THERE WAS SPARKS COMING FROM UNDER THE HOOD AND THE STEERING WHEEL BECAME EXTREMELY DIFFICULT TO MANEUVER. THE DRIVE SHAFT HAD DETACHED FROM THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 25,000. ..UPDATED 09/03/15 *BF *CN
IGNITION TURNS OFF VEHICLE LOSES ALL POWER, LOSS OF STEERING AND BRAKES, I HAVE TO WAIT FOR VEHICLE TWO COME TO A STOP PLACE A NEUTRAL AND RESTART DEALER HAS NO IDEA WHY THIS HAPPENS ALSO FRONT TIRE RODS KEEPS COMING LOOSE, I HAD FRONT END REPAIRED SEVERAL TIMES
ON 11-8-14, I TOOK A 2010 DODGE RAM 1500 TRUCK IN FOR ENGINE REPAIRS. THE MECHANIC NOTED BOTH FRONT LOWER BALL JOINTS NEEDED REPLACED. A SEARCH FOR THE NEEDED PARTS REVEALED NO REPLACEMENT PARTS AVAILABLE FOR AT LEAST 30 TO 60 DAYS. FOUR WEEKS LATER ON 12-5-14, A FLUID LEAK WAS NOTED FROM THE FRONT END. IT WAS FOUND THAT THE RIGHT FRONT AXLE SEAL NEEDED REPLACED IMMEDIATELY, DUE TO A HEAVY LEAK.THE NORMAL REPAIR WOULD INVOLVE REPLACING THE LOWER FRONT BALL JOINT TO ENTER THE AXLE TO GET TO THE SEAL. THIS COULD NOT BE DONE SINCE NO LOWER FRONT BALL JOINTS COULD BE FOUND TO COMPLETE THE REPAIR. THE MECHANIC ACCESSED THE AXLE SEAL BY GOING THRU THE TOP OF THE AXLE. THE SEAL WILL AGAIN HAVE TO BE REPLACED WHEN LOWER BALL JOINTS BECOME AVAILABLE, AT A COST OF AN ADDITIONAL $150. THIS SITUATION PRESENTS A RISK TO THE DRIVER AND MOTORING PUBLIC, SINCE THE NECESSARY PARTS CAN NOT BE SOURCED. IT CREATES A RISK THAT THE LUBRICATING FLUID INSIDE THE AXLE WILL LEAK OUT, WHICH COULD RESULT IN THE AXLE "TYING UP," CAUSING THE DRIVER TO LOOSE CONTROL AND CRASH. CHRYSLER WILL NOT, OR CAN NOT MAKE THE NECESSARY PARTS AVAILABLE TO ITS DEALERS OR INDEPENDENT MECHANICS. THERE ARE ALSO NO "AFTER-MARKET" PARTS ON THE MARKET THAT COULD BE USED TO SAFELY COMPLETE REPAIRS. *TR
VIOLET SHAKING OF THE WHOLE VEHICLE, AND WON'T STOP UNTIL YOU SLOW, MORE RIDERS-WORSE THE AFFECT. *TR
TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, THE FRONT PASSENGER'S SIDE WHEEL FRACTURED WHILE COMPLETING A TURN. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE LOWER CONTROL ARM, CV AXLE AND THE PASSENGER'S SIDE FENDER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 71,493.
TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE REAR WHEELS SEIZED. THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE PINION NUT HAD BECOME DETACHED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 35,879. THE VIN WAS UNAVAILABLE.
WHILE DRIVING MY 2010 DODGE POWER WAGON ( CC, 5.7 LITER ENGINE WITH NO MODIFICATION) AT HIGHWAY SPEEDS I HIT A SMALL BUMP AND THE FRONT END BEGAN TO "SHIMMY", REALLY BOUNCE OUT OF CONTROL FOR A MOMENT OR TWO. I SLOWED DOWN, GRIPPED THE STEERING WHEEL AND IT EVENTUALLY SETTLED DOWN. THIS "SHIMMY" ISN'T CONSISTENT AS IT DOES NOT ALWAYS HAPPEN, EVEN OVER THE SAME BUMP ON THE ROAD. HELP. *TR
TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE REAR OF THE VEHICLE LIFTED FROM THE GROUND AND DROPPED. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE FAILURE WAS LOCATED AT THE REAR DIFFERENTIAL BOLT, WHICH HAD BECOME SEPARATED FROM THE DRIVE SHAFT. IN ADDITION, THE TRANSFER CASE WAS ALSO DAMAGED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 44,036.
THIS IS TO FILE A COMPLAINT ABOUT OUR RECALL ON N08/NHTSA 13V-038 NOTICE ON APRIL 22, 2013. WE HAVE TAKEN THE TRUCK TWICE AND HAVE BEEN TOLD BURNS MOTORS THAT THEY DO NOT HAVE THE PARTS. WE ARE JUST DOCUMENTING THAT WE ARE STILL PENDING THIS RECALL.
TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT STATED THAT WHILE TRAVELING APPROXIMATELY 65 MPH, THE CONTACT HEARD A LOUD BOOM AS THE REAR END DROPPED TO THE GROUND. THE VEHICLE WAS MOVED TO THE SHOULDER AND UPON INSPECTION, IT WAS FOUND THAT THE PINION NUT HAD FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 20,074.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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