2013 Dodge Avenger Seat belts Problems

The contact owns a 2013 Dodge Avenger. The contact stated that while her son was driving approximately 40 MPH, the front driver's side headrest restraint deployed. The cause of the failure was not yet determined. The local dealer and manufacturer were not yet contacted. The contact stated that the same failure had previously occurred on the front passenger’s side headrest restraint. The cause of the previous failure was not yet determined. The manufacturer was not made aware of the failure. The failure mileage was 90,000.

NHTSA ID

11587161

Incident

May 5, 2024

Mileage

90,000 mi

The contact owns a 2013 Dodge Avenger. The contact stated that while the vehicle was parked, the passenger's side headrest deployed aggressively, striking the passenger in the head. The passenger did not receive medical attention. The contact stated that the plastic inside the headrest bent the bar, causing the headrest to deploy. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 37,600.

NHTSA ID

11583046

Incident

Apr 14, 2024

Mileage

37,600 mi

The contact's cousin owns a 2013 Dodge Avenger. The contact stated while she was sitting in the front passenger’s side seat, the headrest air bag was deployed independently. The contact stated no warning light was illuminated. The contact sustained a concussion and a cervical sprain and sought medical attention the following day. No Police report was filed. The contact continued driving to the destination. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was unknown.

NHTSA ID

11534367

Incident

Jul 22, 2023

The Contact owns a 2013 Dodge Avenger. The contact stated while driving approximately 25-30 mph, the driver’s side head restraint was inadvertently deployed. There was no warning light illuminated before or after the deployment of the head restraint. The vehicle was not diagnosed nor repaired. The manufacturer was not contacted. The failure mileage was 50,230.

NHTSA ID

11426544

Incident

Jul 26, 2021

Mileage

50,230 mi

TL* THE CONTACT OWNED A 2013 DODGE AVENGER. THE CONTACT STATED THAT UPON APPROACHING A STOP LIGHT AT 10 MPH, THE DRIVER BEHIND HER WAS ON A CELL PHONE AND REAR ENDED HER VEHICLE. THE CONTACT STATED THAT THE DRIVER SEAT BELT FAILED TO RESTRAIN HER AND THE CONTACT HIT HER HEAD ON THE DRIVER SIDE WINDOW. THE AIR BAGS ALSO FAILED TO DEPLOY UPON IMPACT. THE CONTACT DID NOT RECEIVE MEDICAL ATTENTION; HOWEVER, SHE STATED THAT SHE DID HAVE PAIN TO HER LOWER SPINE, NECK, AND LEFT SIDE OF HER HEAD. THE OTHER DRIVER DID NOT SUSTAIN INJURIES. THE POLICE WERE CALLED TO THE SCENE; HOWEVER, THEY NEVER SHOWED. THE CONTACT STATED THAT SHE GAVE HER INFORMATION TO THE DISPATCHER; BUT WAS UNCERTAIN IF A POLICE REPORT WAS FILED. THE CONTACT DROVE THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE IT WAS LATER DESTROYED. THE CONTACT ALSO WENT TO NYLE MAXWELL CDJR OF AUSTIN(13401 RANCH RD 620 N, AUSTIN, TX 78717) WHERE THEY DISCOVERED THAT HER VEHICLE WAS PLACED UNDER NHTSA CAMPAIGN NUMBER:16V668000( SEAT BELTS, AIR BAGS); HOWEVER, THE DEALER OFFERED NO ASSISTANCE. THE MANUFACTURER HAD YET TO BE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 23,000.

NHTSA ID

11414634

Incident

Oct 1, 2017

Mileage

23,000 mi

TL* THE CONTACT OWNS A 2013 DODGE AVENGER. THE CONTACT STATED THAT AFTER THE VEHICLE HAD BEEN PARKED, SHE NOTICED THAT THE HEADREST HAD INADVERTENTLY DEPLOYED WITHOUT IMPACT. THE CONTACT ATTEMPTED TO PUT THE HEADREST BACK TOGETHER HOWEVER, SHE NOTICED THAT THE HEADREST WAS FRACTURED AND DETACHED INTERNALLY MAKING IT UNABLE TO BE REATTACHED. THE CONTACT HAD NOT CONTACTED THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 47,083.

NHTSA ID

11349268

Incident

Aug 1, 2020

Mileage

47,083 mi

HELLO I GUESS MY CAR HAS A RECALL I DIDNT NO I WENT TO THE DEALERSHIP GOT SOME PARTS MY IN THERE SYSTEM I WORK OUT OF TOWN I TRAVEL ALOT DROVE THE OUT OF STATE I GOT IN A ACCIDENT POLICE CAME WROTE A REPORT SAID IT WAS MY FAULT IN THE IMPACT THE AIRBAGS NEVER OPEN AND THE SEAT BET BECAME LOSS IT TAKES LONGER TO RETURN IN ITS ROLLED UP POSITION I THOUGHT MAYBE THE AIRBAGS DIDNT OPEN CAUSE THE IMPACT WASNT HARD ENOUGH WILL I JUST LEFT IT LIKE THAT I ENDED UP FIXING THE CAR ON MY OWN DIDNT WONT MORE PROBLEMS WITH THE INSURANCE DIDNT MAKE IT A BIGGER DEAL AROUND CHRISTMAS TIME ALL THIS CORONAVIRUS HAPPENS THIS WAS IN TEXAS MY JOB ENDED I CAME BACK HOME TO NEVADA TIME PASSED WENT TO THE DEALER TO GET MORE PARTS NOTHING A FEW DAYS LATER YESTERDAY I GET A TEXT FROM THE DEALER MY CAR HAS A RECALL THEY WON'T TO FIX IT AND CHRYSLER IS GOING TO PAY FOR MY RENTAL CAUSE THEY NEED THE CAR A FEW DAYS I COULD HAVE BEEN HURT REAL BAD I FIX THE CAR ON MY OWN CAUSE I DIDNT NEED MORE PROBLEMS MY BACK STILL HURTS FROM TIME TO TIME I JUST THOUGHT I SHARE THIS EXPERIENCE THANK U

NHTSA ID

11349126

Incident

Dec 19, 2019

Mileage

130,000 mi

TL* THE CONTACT OWNS A 2013 DODGE AVENGER. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE, THE SEAT BELT WARNING LIGHT ILLUMINATED AND REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER LOCATED IN WOODBRIDGE, VA, WHERE THE TECHNICIAN STATED THAT THE VEHICLE WAS NOT SUBJECTED TO A RECALL. THE VEHICLE WAS DIAGNOSED AND THE CONTACT WAS INFORMED THAT THE HEAD-REST NEEDED TO BE REPLACED. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 16V668000 (SEAT BELTS, AIR BAGS). THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 41,000.

NHTSA ID

11329535

Incident

Sep 15, 2016

Mileage

41,000 mi

TL* THE CONTACT OWNS A 2013 DODGE AVENGER. THE CONTACT STATED THAT THE PLASTIC PIN ON THE DRIVER'S SIDE FRONT HEAD REST WAS DETACHED. THE VEHICLE WAS TAKEN TO LEITH CHRYSLER DODGE JEEP RAM (5310 ROLESVILLE RD, WENDELL, NC 27591), AND THE CONTACT WAS INFORMED THAT THE PIN FRACTURED. THE CONTACT STATED THAT THE PART WAS ORDERED FOR THE REPLACEMENT DUE TO A DEFECT IN THE MANUFACTURING PROCESS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS APPROXIMATELY 91,000.

NHTSA ID

11326016

Incident

May 25, 2020

Mileage

91,000 mi

I PURCHASE THE CAR, AND THE DEALERSHIP CALIFORNIA DIRECT MOTORS FAILED TO INFORM ME OF THE SAFETY RECALL, AND ITS STILL AN UN GOING PROBLEM, I HAVE NOT RECEIVED MY PLATES / REGISTRATION. SO LEGALLY I'M NOT THE OWNER UNTIL THIS GET CLEARED. I'M AFRAID TO DRIVE THE CAR. PLEASE HELP ME

NHTSA ID

11322442

Incident

Dec 13, 2019

MY AIRBAGS DID NOT GO OFF WHEN I HIT THE CAR IN ONCOMING TRAFFIC. MY FRAME WAS BENT AND BOTH CARS WERE TOTALED. I'VE SUSTAINED MANY INJURIES THAT ARE UNKNOWN OF TREATMENT COMPLETION

NHTSA ID

11317780

Incident

Apr 4, 2019

Mileage

125,000 mi

SEATBELT ON DRIVERS SIDE LOCKS ALL THE WAY IN AND DOES NOT RELEASE. THIS HAS HAPPENED WHILE CAR IS STATIONARY AND IN MOTION (NO BREAKING INVOLVED, DRIVING 25 MPH). HAVE GOT THE SEATBELT TO RELEASE A FEW TIMES AND IMMEDIATELY LOCKS AGAIN. IS CURRENTLY LOCKED ALL THE WAY IN PREVENTING THE SEATBELT FROM BEING WORN.

NHTSA ID

11317123

Incident

Feb 23, 2020

Mileage

59,000 mi

TL* THE CONTACT OWNS A 2013 DODGE AVENGER. WHILE DRIVING 10 MPH, THE PASSENGER SIDE HEAD RESTRAINT POPPED OPENED AND STRUCK THE OCCUPANT IN THE HEAD WITHOUT WARNING. THERE WERE NO WARNING INDICATORS ILLUMINAT OR INJURIES. THE CONTACT CALLED LOUISVILLE CHRYSLER DODGE JEEP RAM (5311 DIXIE HWY, LOUISVILLE, KY 40216, (502) 410-2413), BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 200,000.

NHTSA ID

11245799

Incident

Aug 1, 2019

Mileage

200,000 mi

TL* THE CONTACT OWNS A 2013 DODGE AVENGER. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE PASSENGER SIDE HEAD REST IMPLODED RANDOMLY INTO THE PASSENGERS HEAD WITHOUT IMPACT. THE AIR BAG WARNING INDICATOR LIGHT WAS ILLUMINATED. THE PASSENGER SUSTAINED LIGAMENT, NECK, AND HEAD INJURIES THAT REQUIRED MEDICAL ATTENTION. THERE WAS NO POLICE REPORT FILED. THE VEHICLE WAS TOWED TO DICK HANNAH DODGE 3517 NE AUTO MALL DR, VANCOUVER, WA 98662 (360) 342-9518 BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED WHO PROVIDED CASE NUMBER 34438330 HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 110,000. THE VIN WAS UNKNOWN. *DT*JB *DT *DT *TR *DT THE CONSUMER SUBMITTED PHOTOS OF THE DEFECT. *TR

NHTSA ID

11240407

Incident

Jun 10, 2019

Mileage

110,000 mi

TL* THE CONTACT OWNS A 2013 DODGE AVENGER. WHILE DRIVING AT ANY SPEED, THE FRONT DRIVER'S SIDE HEADREST BEEPED AND THE HEADREST INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO DALLAS DODGE CHRYSLER JEEP RAM (214-327-9361, LOCATED AT 11550 LYNDON B JOHNSON FWY, DALLAS, TX 75238) WHERE IT WAS DIAGNOSED THAT THE DRIVER'S SIDE HEADREST SENSOR WAS FAULTY AND THE HEADREST NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000.

NHTSA ID

11218075

Incident

May 25, 2019

Mileage

130,000 mi

GAS IS RUNNING OUT FAST. SMELL OF GAS HEAVY

NHTSA ID

11181676

Incident

Feb 18, 2019

TL* THE CONTACT OWNED A 2013 DODGE AVENGER. WHILE DRIVING APPROXIMATELY 40 MPH, THE DRIVER LOST CONTROL OF THE VEHICLE AND CRASHED INTO A GUARDRAIL. THE DRIVER'S DOOR WAS SEVERELY DAMAGED, BUT THE SIDE AND CURTAIN AIR BAGS DID NOT DEPLOY AND THE SEAT BELT FAILED TO RESTRAIN THE DRIVER. THE DRIVER SUSTAINED INJURIES TO THE LEFT SIDE OF THE BODY THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE LOCAL DEALER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 110,000. *DT*JB

NHTSA ID

11165068

Incident

Dec 14, 2018

Mileage

110,000 mi

TL* THE CONTACT OWNS A 2013 DODGE AVENGER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V668000 (SEAT BELTS, AIR BAGS) AND 17V640000 (SEATS, AIR BAGS). THE CONTACT WAS UNABLE TO GET THE RECALL REPAIRS COMPLETED DUE TO LACK OF COMMUNICATION FROM THE MANUFACTURER. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER STATED THAT PARTS WERE UNAVAILABLE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WOULD BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID

11121712

Incident

Sep 16, 2016

TL* THE CONTACT OWNS A 2013 DODGE AVENGER. WHILE DRIVING UNKNOWN SPEEDS, THE PASSENGER SIDE HEADREST EXPLODED WITHOUT WARNING OR IMPACT. THERE WERE NO INJURIES. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 43,000.

NHTSA ID

11118302

Incident

Aug 3, 2018

Mileage

43,000 mi

2013 DODGE AVENGER. CONSUMER WRITES IN REGARDS TO OCCUPANT RESTRAINT SAFETY RECALL. *LD THE CONSUMER STATED THE DEALER'S CUSTOMER SERVICE WAS UNSATISFACTORY. *JS

NHTSA ID

11066388

Incident

Dec 1, 2017

AIRBAG IN SEAT HEADREST DEPLOYED WHILE VEHICLE WAS PARKED FOR NO REASON.

NHTSA ID

11055603

Incident

Aug 7, 2017

THE DASH AIRBAG WARNING LIGHT IS ON ALL THE TIME AND THE DRIVERS SIDE SEATBELT IS HARD TO LATCH.

NHTSA ID

11048614

Incident

Jul 1, 2016

Mileage

50,000 mi

I HAVE HAD AN AIRBAG PROBLEM INDICATOR LIGHT AND SIGNIFICANTLY INCREASED RISK OF INJURY IN MY CAR FOR OVER A YEAR NOW. THIS NEEDS TO BE FIXED ASAP IN ORDER TO PREVENT CATASTROPHE.

NHTSA ID

11045767

Incident

Sep 14, 2016

Mileage

67,000 mi

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 DODGE AVENGER. THE CONTACT STATED THAT THERE WERE SEVERAL FAILURES THAT PROGRESSED, SUCH AS THE FRONT PASSENGER SIDE DOOR HANDLE FRACTURED. THE DEALER REPLACED THE DOOR HANDLE. THE BRAKE SYSTEM WAS SERVICED SEVERAL TIMES AND, WHILE DRIVING, THE VEHICLE OVERHEATED AND WAS PULLED INTO A REFUELING STATION. THE CONTACT LOOKED UNDER THE HOOD AND NOTICED THAT THE HOSE FRACTURED FROM THE RADIATOR. THE VEHICLE WAS UNABLE TO BE DRIVEN DUE TO THE FAILURES AND HAD TO BE TOWED TO A DEALER. THE DEALER (KENDALL DODGE, 786-231-2120, 13355 137TH AVE, MIAMI, FL 33186) WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS UNCERTAIN AS TO WHEN THE VEHICLE WOULD BE REPAIRED. IN ADDITION, THE CONTACT RECEIVED NOTIFICATION OF A MANUFACTURER'S RECALL MORE THAN TWO YEARS AGO. THE REMEDY AND PART WERE NOT AVAILABLE TO RECEIVE THE REPAIR WITHIN A REASONABLE TIME FRAME FOR NHTSA CAMPAIGN NUMBER: 16V668000 (AIR BAGS AND SEAT BELTS). THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND THE CONTACT WAS WAITING TO DETERMINE WHEN THE RECALL REPAIR WOULD BE COMPLETED. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID

11030289

Incident

Sep 7, 2015

TL* THE CONTACT OWNS A 2013 DODGE AVENGER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (AIR BAGS, SEAT BELTS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED AND THE SEAT BELT FAILED TO REMAIN LOCKED INTO THE LATCH IN THE EVENT OF A CRASH DUE TO THE OTC FAILURE. THE CONTACT CALLED THE ANDERSON DODGE DEALER (5711 E STATE ST, ROCKFORD, IL 61108; 815-229-2000) AND WAS INFORMED THAT DUE TO THE AIR BAG WARNING INDICATOR REMAINING ILLUMINATED, THE ENTIRE AIR BAG SYSTEM WOULD FAIL. THE DEALER STATED THAT THE PARTS FOR THE RECALL REPAIR WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THEY WERE EXPECTING PARTS AROUND AUGUST. THE DEALER WAS NOT AWARE OF PARTS BEING AVAILABLE AROUND THAT TIME OR AT ALL. THE APPROXIMATE FAILURE MILEAGE WAS 42,000.

NHTSA ID

11023979

Incident

Sep 18, 2017

Mileage

42,000 mi