Suspension
Filed Aug 13, 2019
TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. WHILE THE VEHICLE WAS AT CHAMPION CHRYSLER JEEP DODGE RAM (6525 W SAGINAW HWY, LANSING, MI 48917, (517) 225-6658) FOR A POWER STEERING FAILURE, THE TECHNICIAN NOTICED THAT THE STABILIZER BAR WAS CORRODED THROUGH AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 133,000. THE VIN WAS UNKNOWN.
- NHTSA ID
- 11243678
- Incident
- Aug 13, 2019
- Mileage
- 133,000 mi
MY STX GRAND CARAVAN STALLS WHILE DRIVING DOWN THE ROAD WITHOUT ANY WARNING. NO TROUBLE LIGHTS COME ON EXCEPT THE TRACTION LIGHT. THE LIGHT GOES OFF AS SOON AS YOU RESTART THE VAN. USUALLY HAPPENS WHEN I LET OFF THE GAS PEDAL TO SLOW DOWN. NO ONE KNOWS HOW TO FIX IT !! HAS HAPPENED IN THE CITY BUT MOSTLY WHILE DRIVING ON THE HIGHWAY WHEN I LET OFF THE GAS.
- NHTSA ID
- 11235233
- Incident
- Jul 24, 2019
- Mileage
- 125,175 mi
VEHICLE SHUTS OFF WHILE IN MOTION USUALLY WITHIN FIRST 10 MINUTES OF DRIVING. WE THOUGHT IT WAS DOING IT BECAUSE WE DID NOT WARM UP THE ENGINE ENOUGH IN WINTER BUT NOW IT HAPPENS IS WARMER WEATHER AS WELL. THE ENGINE JUST SHUTS OFF USUALLY WITHIN .25-2 MILES FROM THE START OF THE TRIP. THERE IS NO ENGINE CHECK LIGHT, AND NO ERROR IN LOG. THE CAR HAS ALREADY UNDERGONE THE IGNITION KEY RECALL REPAIR AND A 3 DAY DIAGNOSTIC AT A LOCAL DODGE DEALER IN SCHAUMBURG IL, WITHOUT THEM FINDING ANYTHING WRONG. THIS IS VERY DANGEROUS AS THE DRIVER LOOSES POWER STEERING, 2 TIMES WE ALMOST GOT INTO AN ACCIDENT BECAUSE THE CAR STALLED MID TURN. IT WILL STALL WHILE DRIVING STRAIGHT OR TURNING. USUALLY OF WE LET THE CAR SIT AND WARMING UP FOR 15-20 MINUTES THE PROBLEM WILL NOT SHOW UP, BUT IF WE START THE CAR AND PUT IT IN DRIVE WITHIN 1 MINUTE IT WILL MOST LIKELY STALL DURING THE DRIVE. WHILE THE CAR IS STILL ROLLING STRAIGHT THE WE CAN PUT THE CAR IN NEUTRAL AND RESTART THE VEHICLE AND CONTINUE DRIVING BUT USUALLY WE HAVE TO MAKE A FULL STOP IN THE MIDDLE OF THE TRAFFIC LANE BECAUSE THE WHEEL IS TOO HARD TO TURN TO PULL OVER. THERE IS MANY INSTANCES OF OTHER DODGE GRAND CARAVANS DOING THIS.
- NHTSA ID
- 11209592
- Incident
- Mar 20, 2019
- Mileage
- 125,000 mi
EnginePowertrain (other)Steering
Filed May 13, 2019
BOUGHT THE VAN FROM COOKS VOLKSWAGEN ON MAY 7TH, 2018. IN THE FIRST 3 MTHS OF ME OWNING IT I HAD TO GET 2 MOTOR MOUNTS AND A STARTER PUT IN. THEN FROM THAT POINT IT WAS ALL DOWN HILL! IT HAS HAD 3 TRANSMISSIONS(COOKS HAS DONE 2 AND I TOOK THE VAN TO THOMPSON FOR THEM TO DO THE THIRD), HUB ASSEMBLY, WELDED THE CORE SUPPORT, POWER STEERING PULLEY AND BARING, STRUTS FOR THE TRUCK HATCH, I HAD TO PAY FOR OUT OF POCKET FOR POWER STEERING PULLEY AND BARING AND ONE DAY OF RENTAL FOR A RENTAL CAR! I HAVE ALREADY CALLED MY LAWYER AND TO HAVE CHRYSLER/DODGE SUED FOR SELLING AN UNINSPECTED VEHICLE AND FILING A CIVIL SUIT AGAINST YOUR COMPANY!!!! AS OF MAY 13,2019 IT IS IN THE SHOP AGAIN AND HAVE ANOTHER RENTAL VAN AFTER GETTING IT BACK ON FRIDAY MAY 10, 2019 AFTER IT'S 3RD TRANSMISSION BEING INSTALLED AND TRIED TO DRIVE IT DOWN 95 NORTH ON MAY 11,2019 AND I GOT TO 6TH GEAR AND IT WENT STRAIGHT INTO LIMP MODE AND HAD TO TAKE IT BACK TO THOMPSON'S TO FIX IT!
- NHTSA ID
- 11207268
- Incident
- May 13, 2019
- Mileage
- 110,000 mi
MY ELECTRONIC THROTTLE CONTROL COMES ON AND I LOSE A POWER AND COULD CAUSE AN ACCIDENT
- NHTSA ID
- 11186871
- Incident
- Mar 12, 2019
Body & structure
Filed Jan 11, 2019
TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. THE CONTACT STATED THAT THE DRIVER'S SIDE SLIDING DOOR MALFUNCTIONED AND COULD NOT BE OPENED. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE LOCAL DEALER (BOB MARIANO DODGE, 146 MANCHESTER ST, CONCORD, NH) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 132,000.
- NHTSA ID
- 11166465
- Incident
- Jan 2, 2019
- Mileage
- 132,000 mi
Driver assistanceElectricalSteering
Filed Dec 27, 2018
I WAS DRIVING AT APPROXIMATELY 45-50 MPH AND ALL THE WARNING LIGHTS CAME ON AND IN THE NEXT SECOND THE CAR JUST LOST ALL POWER. NOTHING! I PULLED OVER AND IT STARTED ABOUT 5 MINUTES LATER. HAVING TO DRIVE AN HOUR BACK HOME ON THE HIGHWAY WAS SCARED AND MY FATHER BEING A DISABLED VET - THIS IS THE VEHICLE THAT IS USED.
- NHTSA ID
- 11163767
- Incident
- Dec 14, 2018
- Mileage
- 10 mi
Driver assistance
Filed Dec 19, 2018
1 PUSH CRUISE CONTROL BUTTON 6-12 TIMES TO GET IT ON.WHEN CAR ON HIGHWAY 2 AUTO DOOR SENIOR IS HITTING RUBBER RAIL GUIDE AN STOPS DOOR FROM SHUTTING . SOMETIMES DRIVER SIDE SIDE DOOR HANGS UP WON'T OPEN MOST TIME WHEN ITS COLD OUT. HAPPENS IN PARKING LOT . BEEN GOING OFF AND ON SINCE 06 23 2016
- NHTSA ID
- 11162540
- Incident
- Jun 23, 2016
- Mileage
- 1,200,000 mi
ElectricalEngine
Filed Nov 24, 2018
THIS IS A 4.0 ENGINE, AND WILL DIE OUT EVERY TIME IN TRAFFIC, EVERY TIME (REGARDLESS OF OUTSIDE TEMPERATURE OR DAMPNESS). IT WILL RESTART, BUT CAN FEEL IT STILL WANTS TO CUT OUT, AS THE TACHOMETER BOUNCES AROUND TO 500 RPM, AND SOMETIMES ALMOST ZERO, THEN 'CATCHES ITSELF' TO A NORMAL IDLE. THIS IS ESPECIALLY CONCERNING BECAUSE I LIVE NEAR A CURVED ROAD THAT DROPS OFF INTO A RAVINE, AND FOR THIS REASON, MY WIFE WON'T DRIVE IT ANYMORE. THIS PROBLEM HAS HAPPENED AT SPEEDS 10-40 MPH. IT DIES OUT (AGAIN REGARDLESS IF COLD OR WET OUTSIDE). I CAN RESTART THE VEHICLE, AND WON'T DIE AGAIN, UNTIL THE ENGINE GETS COLD AGAIN (USUALLY 3 HRS.). IT IS UNBELIEVABLE THAT ONCE IT RESTARTS, IT NEVER HAPPENS MULTIPLE TIMES IN SAME OCCURRENCE. SOMETHING IS TELLING IT TO SHUTDOWN, WHICH IS DANGEROUS. NO POWER STEERING AND BRAKES HAVE TO BE PUSHED HARD (NO POWER, AND IS WHY MY WIFE WON'T DRIVE IT). I HAD THIS DIAGNOSED AT M&W SERVICE CENTER (A HIGHLY RATED PLACE). BROOKFIELD DODGE WAS OVERBOOKED, AND I FELT I NEEDED TO GET IT ADDRESSED ASAP. I PAID THE DIAGNOSTICS FEE. THEY RECALIBRATED THE THROTTLE AND CLEANED THE FUEL INJECTION SYSTEM. THEY SAID THIS A GREAT RUNNING VEHICLE.THERE IS NOTHING LEFT TO DO. I ALREADY HAVE $370 INVESTED IN THIS PROBLEM, IT DIDN'T FIX IT. PRIOR TO THE ISSUE, THE TIMING BELT AND SPARKPLUGS WERE REPLACED. IT RAN GREAT FOR SEVERAL MONTHS AFTER THOSE COMPONENTS WERE DONE. I HAVE HAD THIS PROBLEM FOR THE LAST 4 WEEKS. I AM GOING TO HAVE TO TAKE THIS TO BROOKFIELD DODGE, AND PAY THE DIAGNOSTIC FEE AGAIN, AND HOPE THEY FIND THE PROBLEM. IT IS AMAZING TO SEE THAT THERE ARE ACTUALLY DOZENS OF COMPLAINTS ON-LINE JUST LIKE MINE, AND THEY ARE SAYING THE PROBLEM HAS NOT BEEN FOUND. THIS IS NOT GOOD NEWS FOR A VEHICLE THAT IS SUPPOSED TO BE SAFE FOR THE FAMILY. IT SEEMS TO BE ENGINEERED TO SHUTDOWN, INSTEAD OF JUST NOT START, WHICH IS DANGEROUS, SINCE 10/25/2018.
- NHTSA ID
- 11153502
- Incident
- Oct 25, 2018
- Mileage
- 130,000 mi
Seat belts
Filed Nov 18, 2018
GOT DIONO RADIAN RXT BACK IN SPRING OF 2018. THE STRAPS COME LOOSE EASILY FROM 3 YEAR OLD PUSHING ON THEM. HAVE TRIED CONTACTING COMPANY FOR A WEEK ON EMAIL, FACEBOOK AND PHONE. I DON'T HEAR BACK ANYTHING FROM THEM TO REMEDY THIS,.
- NHTSA ID
- 11152312
- Incident
- Nov 13, 2018
Exterior lighting
Filed Oct 31, 2018
HEADLIGHTS GO OUT UNEXPECTEDLY, IT HAS HAPPENED WHILE DRIVING AND WHILE STANDING STILL. FOG LIGHTS AND RUNNING LIGHTS WORK BUT HEADLIGHTS DO NOT. IF THEY ARE WORKING AND YOU TURN ON THE BRIGHTS THEY GO OUT AND THEY GO ON AND OFF BY THEMSELVES.
- NHTSA ID
- 11144524
- Incident
- Oct 27, 2018
- Mileage
- 75,000 mi
MY VAN WILL CUT OFF WHILE DRIVING DOWN THE ROAD AND I LOOSE CONTROL OF STEERING AND BRAKES.
- NHTSA ID
- 11132239
- Incident
- Sep 24, 2018
Driver assistanceElectrical
Filed Sep 28, 2018
"TAKATA RECALL" 2010 DODGE GRAND CARAVAN 4.0 SXT . POWER SHUTTING DOWN WHILE DRIVING ON A CITY STREET . LIGHTS FLASHING ON AND OFF IN THE DASH. NO CHECK ENGINE LIGHTS COMING ON. NO CODES SHOWING WHEN DIAGNOSED. HAS HAPPENED 3 TIMES IN THE LAST WEEK
- NHTSA ID
- 11132162
- Incident
- Sep 28, 2018
- Mileage
- 215,000 mi
ElectricalExterior lighting
Filed Sep 3, 2018
WHILE DRIVING AT NIGHT ON A BACK ROAD THE HEADLIGHTS SUDDENLY SHUT OFF EVER THING ELSE WAS FINE LUCKLY I HAD MY FOG LIGHTS ON BECAUSE IT WAS A DARK ROAD . I COULD NOT GET THE HIGH OR LOW BEAMS TO WORK SO DROVE HOME WITH JUST THE FOG LIGHTS .
- NHTSA ID
- 11124085
- Incident
- Aug 31, 2018
- Mileage
- 92,090 mi
ElectricalFuel systemPowertrain (other)
Filed Aug 15, 2018
VEHICLE DIES WHEN GOING DOWN ROAD OTHER SOURCES SHOW A RECALL FOR THE 2010 CARAVAN
- NHTSA ID
- 11120210
- Incident
- Aug 13, 2018
- Mileage
- 157,238 mi
Electrical
Filed Jul 11, 2018
TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. WHILE DRIVING 45 MPH, ALL THE WARNING INDICATORS ILLUMINATED. IN ADDITION, THE CONTACT STATED THAT THE MILEAGE GAUGE FAILED TO PROVIDE THE ACCURATE READING. THE VEHICLE WAS TAKEN TO NAPLES DODGE CHRYSLER JEEP RAM (6381 AIRPORT PULLING RD N, NAPLES, FL 34109, (239) 594-2100) WHERE DIAGNOSTIC TESTING WAS COMPLETED ON THE VEHICLE, BUT NO FAILURE CODE WAS FOUND. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 92,000.
- NHTSA ID
- 11110763
- Incident
- Aug 16, 2017
- Mileage
- 92,000 mi
ElectricalEngine
Filed May 2, 2018
DURING COLD WEATHER VEHICLE WILL SHUT OFF WHILE DRIVING, USUALLY HAPPENS WITHIN FIRST 5-15 MINUTES AT LOW SPEED WITH COLD OR COOL ENGINE. IT HAPPENS WHILE DRIVING STRAIGHT OR TURNING. THERE IS NO WARNING, NO SHUDDER, AND NO ENGINE ERROR LIGHT. IMMEDIATE LOSS OF POWER STEERING AND POWER BREAKS. MANY REPORTS ONLINE FROM OTHER OWNERS. NO ISSUES IN WARMER WEATHER. LOCAL DEALER COULD NOT REPLICATE ISSUE AFTER HOLDING VEHICLE FOR 3 CONSECUTIVE DAYS.
- NHTSA ID
- 11091380
- Incident
- Feb 1, 2018
- Mileage
- 120,000 mi
BrakesDriver assistanceSteering
Filed Apr 24, 2018
WHILE DRIVING ON A DRY ROAD, THE LIGHT ON THE DASH BOARD WENT ON TO INDICATE THE CAR WAS SLIDING... THE STEERING WHEEL LOCKED UP, I HAD NO BRAKES, I HAD TO GLIDE TO A STOP. THIS HAPPENED 4 TIMES IN ONE DAY. I WAS ABLE TO GLIDE TO A STOP, SHUT THE VAN OFF, RESTART IT ONLY FOR IT TO HAPPEN AGAIN. I TOOK IT TO MY MECHANIC WHO STATED IT WAS A COMPUTER CHIP ISSUE AND THAT I WOULD HAVE TO GO TO A DEALER TO GET IT FIXED FOR APPROX $1,800.00. I COULD'VE SERIOUSLY INJURED AND/OR KILLED MYSELF AND THOSE AROUND ME.
- NHTSA ID
- 11089932
- Incident
- Apr 23, 2018
- Mileage
- 112,000 mi
I HAVE OWNED MY DODGE CARAVAN SINCE APRIL 2016 AND HAVE NEEDED 3 EXTENSIVE BRAKE JOBS TOTALING OVER $3,000 WHICH INCLUDED NEW PADS, ROTORS AND CALIPERS. I HAVE READ ON OTHER SIGHTS I AM NOT THE ONLY ONE THAT HAS THIS PROBLEM WITH THE SAME VEHICLE. I AM ABOUT TO TAKE MY VEHICLE IN FOR THE FORTH TIME AND AM VERY FRUSTRATED WITH THIS PROBLEM. I DRIVE MY FOUR CHILDREN AROUND IN THIS VEHICLE AND NEED IT TO BE SAFE. THAT IS WHY I ORIGINALLY BOUGHT THIS VEHICLE. NO BRAKES ARE NOT SAFE.
- NHTSA ID
- 11065246
- Incident
- Sep 28, 2017
- Mileage
- 110,000 mi
OUR VIN SHOWS NO RECALLS HOWEVER WE ARE HAVING THE SAME ISSUES AS KNOWN NHTSA CAMPAIGN #11V139000 "CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2010 DODGE JOURNEY, GRAND CARAVAN, AND CHRYSLER TOWN & COUNTRY VEHICLES MANUFACTURER FROM AUGUST 3, 2009, THROUGH JUNE 17, 2010. SOME VEHICLES MAY EXPERIENCE INADVERTENT IGNITION KEY DISPLACEMENT FROM THE RUN TO ACCESSORY POSITION WHILE DRIVING CAUSING THE ENGINE TO SHUT OFF" & NHTSA CAMPAIGN #14V055000 - "OVER TIME AND WITH USE, THE VEHICLE'S REAR AXLE MAY DEVELOP CRACKS WHICH COULD LEAD TO AXLE FAILURE. CONSEQUENCE: FAILURE OF THE REAR AXLE MAY INCREASE THE RISK OF A CRASH." BOTH ARE FOR A 2010 DODGE CARAVAN, JUST NOT OUR VIN. OUR REAR END CRACKED YESTERDAY AND LUCKILY WE HAD JUST GOT OFF THE FREEWAY AND WAS SLOWLY DRIVING THROUGH A PARKING LOT WHEN IT SNAPPED!!! OUR VAN CONSTANTLY SHUTS OFF WHILE DRIVING!!!! I BELIEVE OUR VAN VIN NEEDS INCLUDED IN THIS RECALL!!!
- NHTSA ID
- 11054433
- Incident
- Dec 12, 2017
- Mileage
- 104,000 mi
BrakesSteering
Filed Dec 11, 2017
TAKATA RECALL. I WAS TAKING MY CHILDREN TO SCHOOL AND THE STEERING AND BREAKING SYSTEM COMPLETELY LOCKED UP ON ME ALMOST CAUSING US TO CRASH INTO A TREE. I WAS ABLE TO PUSH IN THE EMERGENCY BREAK AND GET THE CAR OUT OF DRIVE. I HAD NO CONTROL OVER THE STEERING NOR THE REGULAR BREAK. THE CAR WAS IN MOTION ON A CITY STREET WHEN THE INCIDENT OCCURRED.
- NHTSA ID
- 11053880
- Incident
- Dec 11, 2017
- Mileage
- 86,300 mi
VAN ENGINE SHUT OFF WHILE DRIVING AT 40MPH ON THE HIGHWAY. THIS IS NOT THE FIRST TIME THE CAN HAS SHUT OFF. THE VAN HAS SHUT OFF ON NUMEROUS OCCASIONS, MOST OF THE TIME IT IS WITHIN A FEW HUNDRED YARDS OF THE STARTING POINT. THUS TIME THE CAN WAS WARM AND JUST QUIT LEAVING MY FAMILY AND I WITHOUT POWER BAKES OUR STEERING. VAN WAS SHIFTED TO NEUTRAL WHILE COASTING AT 40 MPH ON THE HIGHWAY AND RESTARTED.
- NHTSA ID
- 11047661
- Incident
- Nov 20, 2017
- Mileage
- 133,000 mi
Electrical
Filed May 30, 2017
THE KEY IS STUCK IN THE IGNITION NOTHING WORKS AND IT IS STAYING "ON" WHEN KEY IS IN IGNITION KILLING THE BATTERY EVEN THOUGH NOTHING IS NOW WORKING. THERE WAS A RECALL ON THIS FOR 2010 DODGE VAN BUT MY VIN NUMBER DIDN'T SHOW UP. I FIND IT VERY STRANGE WHEN DOING RESEARCH THAT THIS IS THE SAME EXACT PROBLEM AS THE ONES ON RECALL. MY VAN WAS PARKED IN MY DRIVEWAY RAN PERFECT ONE EVENING THE NEXT MORNING NOTHING AND KEY GOT STUCK.
- NHTSA ID
- 10992196
- Incident
- May 24, 2017
- Mileage
- 91,000 mi
Exterior lighting
Filed Mar 3, 2017
TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. WHILE DRIVING 20 MPH, THE HEADLIGHT SWITCH BEGAN TO WORK INTERMITTENTLY. THE CONTACT TOOK THE VEHICLE TO THE DEALER, BUT THE FAILURE COULD NOT BE REMEDIED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 15,000.
- NHTSA ID
- 10958368
- Incident
- Nov 2, 2016
- Mileage
- 15,000 mi
MY KEY JUST TURNED TO THE ACC POSTION WHILE I WAS DRIVING LOST MY POWER STEARING AND BRAKES. IT HAPPENED TWICE NOW FIRST TIME I THOUGHT IT WAS JUST A FLUKE BUT WHEN IT HAPPENED AGAIN AND A CAR HIT INTO THE BACK OFF ME I KNEW SOMETHING WASN'T RIGHT. I WAS DRIVING ABOUT 25MPH THERE IS ABOUT 85000 MILES ON THE VAN. I ONLY OWN IT FOR ABOUT 3 MONTHS.I GOOGLE IT TO SEE WHAT IT CAN BE TO FIND OUT THERE WAS A RECALL ON THIS SAME ISSUE FOR THAT YEAR,MAKE AND MODEL OF MY VAN. WHEN I CALLED THEY SAID MY VIN NUMBER WAS NOT INCLUDED IN THAT RECALL. SO HOW IS IT THAT FOR THE SAME YEAR SAME PROBLEM IT'S NOT COVERED. I HAVE NEVER HAD A CAR THAT KEY WOULD JUST SLIP BACK AND JUST SHUT DOWN MY CAR WHILE DRIVING. I DEFENTLY THINK THIS SHOULD BE LOOKED INTO AND IF I WAS ON A INTERSTATE WHEN IT HAPPENED I WOULD OF BEEN KILLED. I AM NOW AFRAID TO EVEN DRIVE THE CAR. NO CODES CAME ON OR NOTHING IT WAS RUNNING PERFECTLY AND THE KEY JUST WENT BACK TO THE ACC SPOT IT STARTED RIGHT BACK UP.
- NHTSA ID
- 10957946
- Incident
- Feb 28, 2017
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.