Owner-reported complaints naming the engine system, filed with NHTSA
Data refreshed
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components. Every record below is an owner-reported complaint about the 2010 Dodge Caravan submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 35 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
The 25 most recent of 35, in the owner's own words
MY STX GRAND CARAVAN STALLS WHILE DRIVING DOWN THE ROAD WITHOUT ANY WARNING. NO TROUBLE LIGHTS COME ON EXCEPT THE TRACTION LIGHT. THE LIGHT GOES OFF AS SOON AS YOU RESTART THE VAN. USUALLY HAPPENS WHEN I LET OFF THE GAS PEDAL TO SLOW DOWN. NO ONE KNOWS HOW TO FIX IT !! HAS HAPPENED IN THE CITY BUT MOSTLY WHILE DRIVING ON THE HIGHWAY WHEN I LET OFF THE GAS.
VEHICLE SHUTS OFF WHILE IN MOTION USUALLY WITHIN FIRST 10 MINUTES OF DRIVING. WE THOUGHT IT WAS DOING IT BECAUSE WE DID NOT WARM UP THE ENGINE ENOUGH IN WINTER BUT NOW IT HAPPENS IS WARMER WEATHER AS WELL. THE ENGINE JUST SHUTS OFF USUALLY WITHIN .25-2 MILES FROM THE START OF THE TRIP. THERE IS NO ENGINE CHECK LIGHT, AND NO ERROR IN LOG. THE CAR HAS ALREADY UNDERGONE THE IGNITION KEY RECALL REPAIR AND A 3 DAY DIAGNOSTIC AT A LOCAL DODGE DEALER IN SCHAUMBURG IL, WITHOUT THEM FINDING ANYTHING WRONG. THIS IS VERY DANGEROUS AS THE DRIVER LOOSES POWER STEERING, 2 TIMES WE ALMOST GOT INTO AN ACCIDENT BECAUSE THE CAR STALLED MID TURN. IT WILL STALL WHILE DRIVING STRAIGHT OR TURNING. USUALLY OF WE LET THE CAR SIT AND WARMING UP FOR 15-20 MINUTES THE PROBLEM WILL NOT SHOW UP, BUT IF WE START THE CAR AND PUT IT IN DRIVE WITHIN 1 MINUTE IT WILL MOST LIKELY STALL DURING THE DRIVE. WHILE THE CAR IS STILL ROLLING STRAIGHT THE WE CAN PUT THE CAR IN NEUTRAL AND RESTART THE VEHICLE AND CONTINUE DRIVING BUT USUALLY WE HAVE TO MAKE A FULL STOP IN THE MIDDLE OF THE TRAFFIC LANE BECAUSE THE WHEEL IS TOO HARD TO TURN TO PULL OVER. THERE IS MANY INSTANCES OF OTHER DODGE GRAND CARAVANS DOING THIS.
BOUGHT THE VAN FROM COOKS VOLKSWAGEN ON MAY 7TH, 2018. IN THE FIRST 3 MTHS OF ME OWNING IT I HAD TO GET 2 MOTOR MOUNTS AND A STARTER PUT IN. THEN FROM THAT POINT IT WAS ALL DOWN HILL! IT HAS HAD 3 TRANSMISSIONS(COOKS HAS DONE 2 AND I TOOK THE VAN TO THOMPSON FOR THEM TO DO THE THIRD), HUB ASSEMBLY, WELDED THE CORE SUPPORT, POWER STEERING PULLEY AND BARING, STRUTS FOR THE TRUCK HATCH, I HAD TO PAY FOR OUT OF POCKET FOR POWER STEERING PULLEY AND BARING AND ONE DAY OF RENTAL FOR A RENTAL CAR! I HAVE ALREADY CALLED MY LAWYER AND TO HAVE CHRYSLER/DODGE SUED FOR SELLING AN UNINSPECTED VEHICLE AND FILING A CIVIL SUIT AGAINST YOUR COMPANY!!!! AS OF MAY 13,2019 IT IS IN THE SHOP AGAIN AND HAVE ANOTHER RENTAL VAN AFTER GETTING IT BACK ON FRIDAY MAY 10, 2019 AFTER IT'S 3RD TRANSMISSION BEING INSTALLED AND TRIED TO DRIVE IT DOWN 95 NORTH ON MAY 11,2019 AND I GOT TO 6TH GEAR AND IT WENT STRAIGHT INTO LIMP MODE AND HAD TO TAKE IT BACK TO THOMPSON'S TO FIX IT!
THIS IS A 4.0 ENGINE, AND WILL DIE OUT EVERY TIME IN TRAFFIC, EVERY TIME (REGARDLESS OF OUTSIDE TEMPERATURE OR DAMPNESS). IT WILL RESTART, BUT CAN FEEL IT STILL WANTS TO CUT OUT, AS THE TACHOMETER BOUNCES AROUND TO 500 RPM, AND SOMETIMES ALMOST ZERO, THEN 'CATCHES ITSELF' TO A NORMAL IDLE. THIS IS ESPECIALLY CONCERNING BECAUSE I LIVE NEAR A CURVED ROAD THAT DROPS OFF INTO A RAVINE, AND FOR THIS REASON, MY WIFE WON'T DRIVE IT ANYMORE. THIS PROBLEM HAS HAPPENED AT SPEEDS 10-40 MPH. IT DIES OUT (AGAIN REGARDLESS IF COLD OR WET OUTSIDE). I CAN RESTART THE VEHICLE, AND WON'T DIE AGAIN, UNTIL THE ENGINE GETS COLD AGAIN (USUALLY 3 HRS.). IT IS UNBELIEVABLE THAT ONCE IT RESTARTS, IT NEVER HAPPENS MULTIPLE TIMES IN SAME OCCURRENCE. SOMETHING IS TELLING IT TO SHUTDOWN, WHICH IS DANGEROUS. NO POWER STEERING AND BRAKES HAVE TO BE PUSHED HARD (NO POWER, AND IS WHY MY WIFE WON'T DRIVE IT). I HAD THIS DIAGNOSED AT M&W SERVICE CENTER (A HIGHLY RATED PLACE). BROOKFIELD DODGE WAS OVERBOOKED, AND I FELT I NEEDED TO GET IT ADDRESSED ASAP. I PAID THE DIAGNOSTICS FEE. THEY RECALIBRATED THE THROTTLE AND CLEANED THE FUEL INJECTION SYSTEM. THEY SAID THIS A GREAT RUNNING VEHICLE.THERE IS NOTHING LEFT TO DO. I ALREADY HAVE $370 INVESTED IN THIS PROBLEM, IT DIDN'T FIX IT. PRIOR TO THE ISSUE, THE TIMING BELT AND SPARKPLUGS WERE REPLACED. IT RAN GREAT FOR SEVERAL MONTHS AFTER THOSE COMPONENTS WERE DONE. I HAVE HAD THIS PROBLEM FOR THE LAST 4 WEEKS. I AM GOING TO HAVE TO TAKE THIS TO BROOKFIELD DODGE, AND PAY THE DIAGNOSTIC FEE AGAIN, AND HOPE THEY FIND THE PROBLEM. IT IS AMAZING TO SEE THAT THERE ARE ACTUALLY DOZENS OF COMPLAINTS ON-LINE JUST LIKE MINE, AND THEY ARE SAYING THE PROBLEM HAS NOT BEEN FOUND. THIS IS NOT GOOD NEWS FOR A VEHICLE THAT IS SUPPOSED TO BE SAFE FOR THE FAMILY. IT SEEMS TO BE ENGINEERED TO SHUTDOWN, INSTEAD OF JUST NOT START, WHICH IS DANGEROUS, SINCE 10/25/2018.
MY VAN WILL CUT OFF WHILE DRIVING DOWN THE ROAD AND I LOOSE CONTROL OF STEERING AND BRAKES.
DURING COLD WEATHER VEHICLE WILL SHUT OFF WHILE DRIVING, USUALLY HAPPENS WITHIN FIRST 5-15 MINUTES AT LOW SPEED WITH COLD OR COOL ENGINE. IT HAPPENS WHILE DRIVING STRAIGHT OR TURNING. THERE IS NO WARNING, NO SHUDDER, AND NO ENGINE ERROR LIGHT. IMMEDIATE LOSS OF POWER STEERING AND POWER BREAKS. MANY REPORTS ONLINE FROM OTHER OWNERS. NO ISSUES IN WARMER WEATHER. LOCAL DEALER COULD NOT REPLICATE ISSUE AFTER HOLDING VEHICLE FOR 3 CONSECUTIVE DAYS.
VAN ENGINE SHUT OFF WHILE DRIVING AT 40MPH ON THE HIGHWAY. THIS IS NOT THE FIRST TIME THE CAN HAS SHUT OFF. THE VAN HAS SHUT OFF ON NUMEROUS OCCASIONS, MOST OF THE TIME IT IS WITHIN A FEW HUNDRED YARDS OF THE STARTING POINT. THUS TIME THE CAN WAS WARM AND JUST QUIT LEAVING MY FAMILY AND I WITHOUT POWER BAKES OUR STEERING. VAN WAS SHIFTED TO NEUTRAL WHILE COASTING AT 40 MPH ON THE HIGHWAY AND RESTARTED.
WHILE DRIVING THE VAN, THE VEHICLE CUTS OFF, STEERING BECOMES DIFFICULT AND THE TRACTION CONTROL LIGHT COMES ON. I HAVE TO RESTART THE CAR IN ORDER TO DRIVE. THIS IS VERY DANGEROUS TO HAVE A CAR TO JUST "SHUT-OFF" WHILE DRIVING. THIS HAS OCCURRED AT LEAST 5 TIMES WITHIN THE LAST WEEK. I HAVE BEEN DRIVING ON DIFFERENT CITIES STREET AND ONCE WHILE TURNING INTO MAJOR TRAFFIC. I CONTACTED A CHRYSLER DEALERSHIP SERVICE DEPARTMENT AND WAS TOLD THIS PARTICULAR CAR WAS NOT IN A RECALL BUT THIS HAS BEEN AN ISSUE FOR DODGE CARAVANS FOR MANY YEARS FROM MY RESEARCH. *TR
I WAS WALKING BACK TO MY RUNNING, SET IN PARK VAN, AS I WALKED THROUGH THE FRONT OF MY VAN, AND BACK OF ANOTHER VEHICLE, I TOUCHED MY VAN HOOD, AND MY CAR WENT FORWARD BY ITSELF PINNING ME BETWEEN BOTH CARS CRUSHING MY KNEES! IT WENT UPHILL SET IN PARK WHILE RUNNING IN A DRIVEWAY.
MY CAR HAS BEEN HAVING INTERMITTENT STALLING/ NO STARTING ISSUES SINCE 9/16/14. I HAVE REPLACED THE BATTERY, SPARK PLUGS, CRANK SHAFT SENSOR, WYN MODULE. I HAVE HAD MY MECHANIC LOOK IT + I HAVE TAKEN IT INTO THE DODGE DEALER 2 TIMES AND THEY HAVE NOT BEEN ABLE TO FIGURE OUT WHY IT KEEPS STALLING/ NOT STARTING. I HAVE TRIED CONTACTING THE DODGE CORPORATE OFFICE TO SEE IF THEY COULD HELP BUT SO FAR I HAVE NOT BEEN ABLE TO SPEAK TO A REPRESENTATIVE. MY CAR HAS STOPPED COMPLETELY (LOSING STEERING/POWER) A LOT OF TIMES, OF WHICH 2 TIMES WERE ON THE FREEWAY GOING 50 + MILES W/ KIDS IN MY CAR. THIS IS A HUGE SAFETY ISSUE!!!! LUCKILY I WAS ABLE TO PULL OFF THE ROAD AND RESTART MY CAR BEFORE MY KIDS AND I WERE HIT. 9/16/14- SERVICED CAR FOR INTERMITTENT NO START 6/22/15 DID NOT START FOR SEVERAL TIMES 7/9/15 SERVICED CAR FOR INTERMITTENT NO START 8/19/15 SERVICED CAR FOR INTERMITTENT NO START- REPLACED BATTERY XX- GOING INTO PARKING LOT 20 MPH CAR CUT OFF. XX- COMING OUT OF CHURCH PARKING LOT 10 MPH CAR CUT OFF. XX- COMING OUT OF BRENTWOOD GOLF COURSE 20 MPH CAR CUT OFF. (NO CODES) 1/22/16 SERVICED CAR FOR INTERMITTENT NO START/STALLING 2/4 REPLACED SPARK PLUGS $343 3/16 ON HWY 680 GOING 50 MPH W/2 KIDS IN THE CAR. CAR CUT OFF , LOST STEERING/POWER. GOT INTO EMERGENCY LANE TURNED IT OFF / ON. 3/22 SERVICED CAR FOR INTERMITTENT NO START/STALL. REPLACED CRANK SHAFT $157 3/23 HWY 4 BY CEMETERY GOING ABOUT 55 MPH. CAR CUT OUT, LOST STEERING/POWER 3/24 PULLING INTO DRIVEWAY CAR SHUT OFF. CALLED DODGE DEALER SPOKE TO CHRIS WOODSON 9257566381 3/29 DODGE DEALER REPLACED WYN MODULE $799 4/23 3 X TO START SATURDAY AM BEFORE FINE ARTS 5/18- CAR DIDN'T START @7:10 HAD TO GET NEIGHBOR'S CAR TO TAKE CHILD TO SCHOOL.7:30 CAR STARTED UP 7:50 CAR DIDN'T START 2:45 PM CAR STARTED 5/25 DODGE COULDN'T FIGURE OUT WHY NO START VIDEO ALSO AVAIL.
MY 2010 DODGE GRAND CARAVAN STALLS 5 TO 10 TIMES PER WEEK. IT STALLS AT ANY SPEED AND AT ANY TIME (WARM OR COLD). SINCE THE DODGE DEALERSHIP COULD NOT FIND THE ISSUE (HATS OFF TO THEIR INEPTITUDE), AFTER FURTHER RESEARCH, I LEARNED THE ISSUE IS DUE TO FAILURE OF THE TOTALLY INTEGRATED POWER MODULE (TIPM) AND AFFECTS OTHER DODGE/CHRYSLER PRODUCTS . SEE NHTSA ACTION NUMBER: DP14004. HOWEVER, NHTSA STANCE ON THIS IS 'EXCEPT INSOFAR AS THE PETITIONER'S CONTENTIONS RELATE TO THE DEFECT CONDITION ADDRESSED BY THE CHRYSLER RECALLS, THE FACTUAL BASES OF THE PETITIONER'S CONTENTIONS THAT ANY FURTHER INVESTIGATION IS NECESSARY ARE UNSUPPORTED. IN OUR VIEW, ADDITIONAL INVESTIGATION IS UNLIKELY TO RESULT IN A FINDING THAT A DEFECT RELATED TO MOTOR VEHICLE SAFETY EXISTS OR A NHTSA ORDER FOR THE NOTIFICATION AND REMEDY OF A SAFETY-RELATED DEFECT AS ALLEGED BY THE PETITIONER AT THE CONCLUSION OF THE REQUESTED INVESTIGATION. THEREFORE, IN VIEW OF THE NEED TO ALLOCATE AND PRIORITIZE NHTSA'S LIMITED RESOURCES TO BEST ACCOMPLISH THE AGENCY'S SAFETY MISSION, THE PETITION IS DENIED'. THIS WILL ONLY BE RESOLVED WHEN SOMEONE DIES OR THE NHTSA TAKES OUR 'CONTENTIONS' SERIOUSLY.
I HAVE RECEIVED A RECALL NOTICE 3 TIMES. I HAVE CONTACTED THE DEALER NEMOURS TIMES TRYING TO RESOLVE THE ISSUE. THEY ARE TELLING ME THAT PARTS ARE NOT AVAILABLE. ALSO I HAVE REPLACED THE BREAKS 4 TIMES THE FIRST TIME WAS AT 17,659 MILES. I ALSO HAD TO REPLACE THE UPPER COOLING LINES. I JUST NOTICED THAT THE LOWER COOLING PIPE IS RUSTING VERY BAD TO THE POINT OF FAILURE. WE HAD TROUBLE WITH THE ELECTRONICS SINCE THE PURCHASE OF THE VAN. WE PURCHASED THE VAN BRAND NEW. THE DOORS WERE LOCKING BY THERE SELF THE HEATING/COOLING CONTROLS HAD TO BE REPLACED. I WOULD LIKE TO RESOLVE THESE ISSUES.
SEPTEMBER 7, 2015, WAS ENTERING INTERSTATE, CAR CONTINUED TO ACCELERATE WITH ACCELERATOR DEPRESSED, PRESSING ON BRAKE WAS MINIMALLY FUNCTIONAL, MANAGED TO GET CAR ON OFFRAMP AND TO PARKING LOT, HOWEVER BRAKES WERE EXTREMELY HOT AND BRAKE LIGHT WAS ON. TURNED OFF THE IGNITION, AND RESTARTED CAR. ACCELERATOR WAS STILL DEPRESSED SO TURNED CAR OFF. CAME BACK AFTER TWO HOURS AND CAR FUNCTIONED NORMALLY. TOOK CAR TO DODGE SERVICE REPAIR, SHOWED A CODE P2299, BRAKE PEDAL POSITION-ACCELERATOR POSITION, AND CODE C0021 BRAKE BOOSTER PERFORMANCE. MECHANIC CLEARED CODES, STATED THAT HANDICAPPED HAND CONTROLS WERE ENGINEERED IMPROPERLY AND ALLOWED BOTH BRAKES AND ACCELERATOR TO BE USED AT SAME TIME. SERVICE MANAGER STATED THEY HAD NEVER HEARD OF A WIRELESS THROTTLE BODY CONTROL PROBLEM AND THAT I WAS THE FIRST TO COMPLAIN. LATER STATED THAT SEVERAL OTHER HAND CONTROL UNITS THEY HAD WORKED ON FUNCTIONED IMPROPERLY. IT WAS EXTREMELY EVIDENT THEY WERE COVERING A STUCK THROTTLE BODY PROBLEM THAT HAS BEEN SEEN BY A NUMBER OF NON-DODGE AUTHORIZED MECHANICS.
THE CAR STARTED SHUTTING OFF IN THE MIDDLE OF AN OFF RAMP OR JUST GOING DOWN A STREET OR COMING TO A STOP. LEFT ME WITHOUT POWER STEERING OR BRAKES. VERY SCARY. I HAVE TAKEN IT INTO THE DEALER AND AT FIRST THEY SAID IT WAS A GUNKY THROTTLE, BUT PAID FOR IT, BROUGHT IT HOME AND IT DIED AGAIN THAT SAME DAY. MECHANIC TOOK IT OUT AND HE SAID HE WAS GOING 30 MILES AN HOUR AND IT DIED ON HIM AND HE ALMOST WRECKED MY CAR. NO CODES ARE SHOWING OR NO CHECK ENGINE LIGHT, SO THEY HAVE NOT BEEN ABLE TO FIGURE OUT WHAT IS GOING ON WITH IT. PLUS THE TRANSMISSION SLAMS INTO MY FRONT END IF I AM GOING NORMAL SPEED AND COME TO A STOP AT THE BOTTOM OF MY HILL AND TOLD THEM ABOUT THIS LAST YEAR AND WAS TOLD THAT WAS NORMAL FOR THAT CAR(I DON'T THINK SO). I AM AT A LOSS AND ON A FIXED INCOME. WHERE DO I GO FROM HERE?
TL*THE CONTACT OWNS A 2010 DODGE CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, THE ENGINE STALLED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS , ELECTRICAL SYSTEM). THE APPROXIMATE FAILURE MILEAGE WAS 56,000.
ORIGINAL OWNER OF THE VEHICLE. THIS IS ACTUALLY A REPORT OF 5-6 SEPARATE INCIDENTS OF THE SAME ISSUE WITHIN A WEEK'S SPAN. THE ENGINE OF THE VEHICLE SUDDENLY SHUTS OFF WHILE DRIVING. IT IS INSTANT AND SILENT, WITH NO PRE-WARNING. DRIVER LOSES ALL POWER STEERING / BRAKES DURING THE OCCURRENCE. LAST INCIDENT ALMOST CAUSED AN ACCIDENT WHEN THE VEHICLE'S ENGINE STALLED AND A FOLLOWING VEHICLE HAD TO TAKE ACTION TO AVOID A COLLISION. MY WIFE AND KIDS WERE IN THE VAN AT THE TIME OF THE INCIDENT. WHEN IT HAPPENS, THE VAN ALWAYS STARTS BACK UP, BUT IT HAS TO BE STATIONARY AND IN-PARK. VEHICLE WAS TAKEN TO THE DEALERSHIP ON 01/23/15 FOR REPAIR. DEALERSHIP INDICATED THE EGR VALVE AND TEMPERATURE SENSOR WAS FAULTY AND HAS BEEN A COMMON PROBLEM FOR DECADES. THIS IS THE SECOND TEMPERATURE SENSOR THAT HAS BEEN REPLACED BY THE DEALER. INTERNET SEARCH CONFIRMS MANY ISSUES SUCH AS THIS ARE EVIDENT ON THE ROAD. REPAIR MADE 01/23/15 AT A CONSUMER COST OF $513.41. OUR PURCHASED EXTENDED WARRANTY COVERED ALL OF IT, BUT $150.00. I CONSIDER THE ISSUE, IN REGARD TO A DFMEA FORMAT TO BE, LOSS OF FUNCTION WHICH SHALL BE A SEVERITY OF 10 AND AN INVERTED DELTA BY THE MANUFACTURER. I ASK THAT NHTSA INVESTIGATE THIS ISSUE AS MY FAMILIES WELL BEING WAS AT STAKE THIS MORNING WHICH DOES NOT SIT LIGHTLY WITH ME AS A HUSBAND / FATHER. *TR
ENGINE SHUT OFF. *TR
WHILE DRIVING AT 55 MPH, MY VAN ALL OF A SUDDEN TURNED OFF. I LOST ALL POWER STEERING AND STRUGGLED TO GET THE VAN OFF THE ROAD. ONCE I GOT IT OFF THE ROAD, I WAS ABLE TO START THE VEHICLE AND DROVE ABOUT 2 MILES. THE VEHICLE DIED A SECOND TIME AS I WAS GETTING READY TO TURN ONTO THE STREET IN WHICH I LIVE. MY SPEED AT THAT TIME WAS AROUND 20 MPH. I PULLED INTO THE CARWASH, WHERE I WAS ABLE TO START THE VEHICLE AGAIN, AND THEN DROVE HOME. I WENT APROX. 1 MILE THAT TIME. WE PARKED THE VAN AND AS MY HUSBAND WAS GETTING OUT OF THE DRIVER SIDE, HE STRONGLY SMELLED SOMETHING ELECTRICAL BURNING. I WENT OVER TO THE DRIVER SIDE AND SMELLED THE SAME SMELL. THE VERY NEXT DAY I LEFT IN MY VAN AROUND NOON AND WITHIN A QUARTER OF MILE MY VAN DIED FOUR TIMES. I TURNED AROUND AND DROVE A QUARTER OF A MILE BACK, WITH THE VAN DYING THREE MORE TIMES. I FINALLY MADE IT HOME AND INFORMED THE DEALERSHIP OF THE PROBLEM. WITHIN 2 HOURS THEY BROUGHT ME A RENTAL. IT HAS BEEN EXACTLY TWO WEEKS THAT I HAVE BEEN WITHOUT MY VAN AND THEY ARE UNABLE TO FIX IT AS OF NOW. I CAN'T HELP BUT BELIEVE THAT MY VAN IS HAVING THE EXACT SAME ISSUES AS THE OTHER RECALLED 2010 DODGE CARAVANS. I HAVE THE EXACT SAME TESTIMONIES AS SOME OF THE OTHER PEOPLE THAT ACTUALLY HAVE A RECALL ON THEIR DODGE CARAVAN. PLEASE HELP! THIS VEHICLE WAS JUST BOUGHT ON 11-17-2014 THANKS IN ADVANCE. *TR
TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. THE CONTACT STATED THAT THE ENGINE STARTED INDEPENDENTLY. THE CONTACT MENTIONED THAT THE REMOTE CAR STARTER MAY HAVE BEEN THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 14,400. UPDATED 12/9/14*CN UPDATED 10/1/2015*JS
TL* THE CONTACT OWNS 2010 DODGE CARAVAN. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 70,000 AND THE CURRENT MILEAGE WAS 77,000. *TR
THE WIN MODULE HAS BEEN REPLACED ON FOUR DIFFERENT OCCASIONS. MY VEHICLE STALLED WITHOUT WARNING EACH TIME. IN ONE INSTANCE I WAS IN THE FAST LANE ON THE FREEWAY! I RECEIVED A RECALL NOTICE AFTER THE SECOND INCIDENT. ON SEVEN (7), OCCASIONS I HAVE HAD TO REPLACE THE BRAKES AND/OR ROTORS. THESE ARE VERY SERIOUS ISSUES. UPDATED 11/04/13 THE CONSUMER IS ALSO SEEKING REIMBURSEMENT FOR REPAIRS TO THE TRANSMISSION, AND THE ENGINE LIGHT ILLUMINATING. UPDATED 06/29/15.*JB
WHILE DRIVING ABOUT 70 MILES PER HOUR ON THE INTERSTATE, THE ENGINE SHUT DOWN WITHOUT WARNING. I WAS ABLE TO STEER THE VAN OFF THE ROAD. I HAD NO TROUBLE RESTARTING THE VEHICLE. THE VEHICLE CONTINUED TO SHUT DOWN PERIODICALLY OVER THE NEXT MONTH OR SO. I TOOK IT TO THE DEALER FOR REPAIR. THE SAID THAT THEY HAD IDENTIFIED THE PROBLEM AND FIXED IT. THE VEHICLE CONTINUED TO SHUT DOWN AND IT WAS MAKING ME AND MY FAMILY VERY NERVOUS, BECAUSE WE HAD NO IDEA WHEN IT WOULD JUST "STOP". IT WOULD MAKE A SHORT CLICK SOUND, THEN "STOP". I TOOK IT BACK TO THE DEALER, AND THIS TIME, THEY COULD NOT FIND ANYTHING WRONG. I CALLED AND REPORTED THE PROBLEM TO THE HEADQUARTERS, AND THEY REFERRED ME BACK TO THE LOCAL DEALER. THEY SAID THAT THEY COULD NOT FIND THE PROBLEM AND THAT I WOULD NEED TO BRING IT BACK AND LEAVE IT. I HAD NO PROBLEM WITH LEAVING IT, BUT BY THIS TIME, I WAS FEARFUL FOR MY LIFE AND HAD LOST CONFIDENCE IN THE DEALERSHIP TO REPAIR IT. *TR
LAST YEAR WHILE DRIVING MY VAN, IT STALLED OR TURNED OFF COMPLETELY WHILE DRIVING. MY POWER STEERING EVERYTHING WENT DEAD. I WAS ABLE TO PULL INTO THE NEAREST GAS STATION AND PLACE IN PARK AND RESTART THE ENGINE. SINCE THAT INITIAL INCIDENT LAST YEAR, IT CONTINUES TO HAPPEN. THE MOST RECENT I WAS DRIVING IN THE BALTIMORE INNER HARBOR TUNNEL WHEN IT SHUT DOWN. ON A FEW OCCASIONS I WAS ALMOST REAR ENDED. IT DOESN'T MATTER WHAT SPEED, THE VEHICLE JUST TURNS OFF IN THE MIDDLE OF DRIVING. THE DEALER KEEPS TELLING ME THEY CAN'T FIND A PROBLEM. THERE ARE NUMEROUS COMPLAINTS ABOUT THIS AND ALSO NUMEROUS ACCIDENTS REPORTED DUE TO THIS. IT SADDENS ME THAT MY SELF AND MY CHILDREN COULD DIE IN AN ACCIDENT DUE TO DODGE NEGLECTING TO RECALL THESE VEHICLES. *TR
WHILE DRIVING AT 50MPH THE TRACTION LIGHT CAME ON AND THE VAN BECAME UNRESPONSIVE TO THE ACCELERATOR. WHILE THE VAN BEGAN TO SLOW THE POWER STEERING STOPPED WORKING MAKING IT HARD TO MANEUVER OFF THE ROAD, GOOD THING I WAS ON A RURAL ROAD. THIS IS EXTREMELY DANGEROUS!!! *TR
WHILE DRIVING ENGINE SHUT DOWN AND I DID NOT KNOW IT UNTIL I REALIZED I DID NOT HAVE POWER STEERING OR BRAKES, WHILE CAR STILL ROLLING I RESTARTED VEHICLE. I RECEIVED LETTER NOTIFYING ME ON A RECALL REGARDING THIS PROBLEM. I BROUGHT CAR IN FOR REPAIR. JULY 19 I BROUGHT MY CAR IN FOR OIL CHANGE AND TOLD DEALER THAT AFTER RECALL REPAIR MY KEY GETS STUCK IN IGNITION AND CANT TURN CAR OFF UNLESS I PUT VEHICLE IN DRIVE AGAIN AND RESTART CAR AND AGAIN TRY TO SHUT OFF. DEALER SAID THEY NEEDED TO CHECK THE RECALL AND POSSIBLY REPLACE AGAIN. THEY SAID THEY WOULD INSPECT WIN MODULE AND REPOSITION FOR MORE KEY SUPPORT. AUGUST 15, 2012 VEHICLE STALLED AGAIN WHILE DRIVING. THIS IS GETTING DANGEROUS SINCE I HAVE 3 TODDLERS IN CAR WITH ME AT ALL TIMES - THE REASON FOR PURCHASING A MINI VAN. DEALER STATES THEY KNOW I HAVE BEEN THERE SEVERAL TIMES FOR SAME CONCERN BUT FOUND NO STORED OR ACTIVE CODES. THEY STATED IT MAY HAVE TO DO WITH NEEDING A SOFTWARE UPDATE AND UPDATED TO LATEST LEVEL. OCT 22,2012 BROUGHT VEHICLE IN AGAIN FOR 4TH TIME WITH VEHICLE STALLING WHILE DRIVING. DEALER DECIDED THEY WOULD KEEP MY VEHICLE AND GAVE ME A LOANER TO DRIVE HOME. THE STATED THEY NEEDED TO DUPLICATE IN ORDER TO FIX. AFTER DRIVING 237 MILES (WARRANTY OVER IN 6K MILES) AND CONTACTING CHRYSLER ON HOW TO HANDLE PROBLEM, THEY RE-INSTALLED THE SAFETY RECALL AGAIN. THE DEALER KEEPS DOING THE SAME RECALL OVER AND OVER WITH NO RESOLUTION TO THIS VERY SCARY STALLING PROBLEM. NOW DEC, MY KEY AGAIN DID NOT COME OUT OF IGNITION UNLESS I RESTARTED VEHICLE. DON'T KNOW WHERE TO TURN FOR FURTHER ASSISTANCE WITH GANLEY DODGE. *TR
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