RoadVitals

2002 Dodge Grand Caravan Suspension Problems

Owner-reported complaints naming the suspension system, filed with NHTSA

Data refreshed

Suspension reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
16
Latest Nov 13, 2016
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
6%
of 290 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
1
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
0

What this page shows

Reports naming suspension components — springs, struts, shocks, control arms and related hardware. Every record below is an owner-reported complaint about the 2002 Dodge Grand Caravan submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 16 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming suspension

Shown in the owner’s own words, exactly as filed

Suspension
Filed Nov 13, 2016

DODGE GRAND CARAVAN SPORT. HAS REAR AXEL CRAKED. THIS PROBLEM CAN PUT THE VEHICLE USAFE ON THE ROAD, AND ALSO CAUSE DEATH OR INJURY.

NHTSA ID
10925670
Incident
Nov 13, 2016
Body & structureSuspension
Filed Sep 5, 2012

VEHICLE IS RUSTING UNDER THE PAINT AS WELL AS RUSTING QUITE QUICKLY ON THE LEAF SPRING MOUNTS AS WELL AS MOST METAL PARTS UNDER THE VEHICLE. *TR

NHTSA ID
10473932
Incident
Sep 1, 2009
Mileage
110,000 mi
ElectricalFuel systemSuspension
Filed Mar 14, 2012
Fire reported

DODGE GRAND CARAVAN JUST WENT UP IN FLAMES WHILE DRIVING WITHIN MAYBE 5 MINUTES FIRE FIGHTERS CONTROL THE SITUATION BUT THE MOTOR ,BATTERY, EVERYTHING IN FRONT INSIDE HOOD JUST MELTED I REALLY NEED HELP I HAD JUST FINISHED PAYING IT WHEN THIS HAPPENED. I ATTRIBUTE THIS TO THE FAULTY ELECTRICAL RECALLS IT HAS AS WELL AS THE FUEL. HELP. AT LEAST I WANT A REPLACEMENT. *TR

NHTSA ID
10451654
Incident
Mar 7, 2010
Suspension
Filed Jul 9, 2009

SWAY BARS & BUSHINGS NEEDED REPLACEMENT AND I HAVE HAD THEM RELACED EVERY 2 YEARS SINCE THEN. *TR

NHTSA ID
10276206
Incident
May 15, 2004
Mileage
34,064 mi
Suspension
Filed Apr 3, 2008

DODGE GRAND CARAVAN SPORT 2002 SWAY BAR BUSHING MOUNT WEARS OUT PREMATURELY AND CAUSES EXTREME DEGRADING IN VEHICLE HANDLING. *TR

NHTSA ID
10223264
Incident
Jan 2, 2008
Mileage
105,000 mi
Other / unspecifiedSteeringSuspension
Filed Jan 28, 2007

REPLACEMENT OF BOTH LINK SWAY ELIMINATORS AND BUSHINGS AND NUTS ALL WERE LOOSE AND WORN, THIS IS THE THIRD TIME REPLACED. *NM

NHTSA ID
10180949
Incident
Dec 5, 2006
Suspension
Filed Jan 15, 2007

BALL JOINTS ARE BAD LEADING TO A VERY ROUGH RIDE. *NM

NHTSA ID
10178706
Incident
Dec 2, 2006
Mileage
40,000 mi
Suspension
Filed Dec 17, 2006

I BOUGHT A 2002 DODGE GRAND CARAVAN AT AROUND 87K IN 2004. AT THE TIME I WAS AWARE THAT THERE'S A KNOCKING NOISE UNDER THE HOOD. I THOUGHT MAYBE DUE TO THE HIGH MILEAGE. I'VE BEEN A LOCAL DEALER FOR REGULAR SERVICES SINCE THEN AND NO ONE EVER TOLD ME THERE'S A PROBLEM WITH THIS. UNTIL AROUND SEPTEMBER I WENT TO THE DEAL HAD TRANSMISSION FLUID CHANGED AND A PERSON FROM THE SERVICE DEPARTMENT WANTED ME TO REPLACE SWAY BAR LINKS AND BUSHINGS FOR MY VEHICLE. I DIDN'T KNOW WHAT WAS THIS ALL ABOUT SO I ASKED A LIST OF PARTS THAT HE REQUIRED ME FOR REPLACING. I WENT HOME AND DID SOME RESEARCH ON THESE PARTS AND FOUND MANY OWNER OF THIS CARS COMPLAINT ABOUT A KNOCKING NOISE FROM THIS MODEL. AN OWNER WAS TOLD TO REPLACE HIS SWAY BAR LINKS AND BUSHINGS AND HE DID WHAT WAS TOLD BUT THE NOISE IS COMING BACK AFTER 6 MONTHS. MY CO-WORKER BOUGHT HIS CHRYSLER TOWN & COUNTRY (2002 MODEL), WHICH IS THE SAME MODEL AS DODGE GRAND CARAVAN AROUND THE SAME TIME (2004) I BOUGHT MINE. IT'S MILEAGE IS AROUND 30K. HE GAVE ME A RIDE JUST 2 WEEKS AGO AND I FOUND THAT IT HAS THE KNOCKING NOISE TOO. MY WORRY IS WILL THIS A SAFETY ISSUE OR NOT? I'M SURE THIS IS A MANUFACTURED DEFECT FROM DAIMLER CHRYSLER AND JUST WONDERING WHY DC ISN'T RECALL THIS MODEL FOR HAVING THE PROBLEM FIXED? * THIS SHOULD BE A ALL YEAR ROUND INCIDENT EXCEPTS SUMMER (WHY?). *JB

NHTSA ID
10176347
Incident
Dec 17, 2006
Mileage
87,000 mi
Body & structureBrakesEngine+3 more
Filed Nov 29, 2005

WHILE DRIVING CONSUMER DODGE GRAND CARAVAN WILL GO INTO NEUTRAL. *TS THE CONSUMER STATED ON ONE OCCASION, THE VEHICLE WAS IN DRIVE, BUT IT WOULD NOT MOVE. THE CONSUMER HAD TO MOVE THE LEVER A FEW TIMES IN ORDER FOR THE VEHICLE TO MOVE. THE CONSUMER WAS TOLD THE PROBLEM SHE WAS EXPERIENCING COULD NOT BE DUPLICATED IN THE 2 WEEKS THE MECHANIC HAD THE VEHICLE. THE STEERING WHEEL PULLED TO ONE SIDE AND VIBRATED WHEN SLOWING DOWN. THE ROTORS NEEDED TO BE RESURFACED. THE EMISSION HOSE AND GAS CAP WERE REPLACED. THE PASSENGER SIDE DOOR HAS TO BE OPENED AND CLOSED SEVERAL TIMES BEFORE STAYING SHUT. THE OIL PAN GASKET AND AXLE SEAL WERE LEAKING. *JB

NHTSA ID
10144301
Incident
Aug 1, 2002
Suspension
Filed Dec 2, 2004

THE LEFT FRONT STRUT MOUNT OR SWAY BAR ROD BROKE AND CAUSED MY TIRE TO BLOW OUT. I HAD MY CHILDREN IN THE CAR AT THE TIME AND ALMOST WENT INTO A DITCH. IT COST ME $350.00 TO REPAIR. *AK

NHTSA ID
10100910
Incident
Nov 13, 2004
Mileage
65,357 mi
Suspension
Filed Mar 24, 2004

THE LEFT FRONT STRUT ROD HAS BROKEN AWAY FROM THE STRUT. THIS HAS CAUSED A LOAD POPPING NOISE WHILE DRIVE. THE VAN LEANS ALLOT MORE TO THE RIGHT THAN IT DOES TO THE LEFT. ALSO WHEN MAKING SHARP TURNS THE ROD ITSELF RUBS AGAINST THE TIRE CAUSING A VERY LOAD RUBBING NOISE WITH THE SMELL OF RUBBER BURNING. THE DEALER INFORMED ME THAT THIS PROBLEM IS NOT COVERED UNDER ANY WARRANTY THE CARS HAS OR HAD. BE CAREFUL OUT THERE. I THINK IS POTENTIALLY A BAD AND DANGEROUS PROBLEM. IT COST ME ABOUT 300.00 DOLLARS TO FIX THIS. *NM

NHTSA ID
10063759
Incident
Mar 23, 2004
Mileage
46,832 mi
AirbagsBrakesSeat belts+2 more
Filed Feb 12, 2004

CONSUMER COMPLAINED ABOUT A BALL JOINT PROBLEM. SHE TOOK VEHICLE TO REPAIR SHOP ABOUT 20 TIMES BECAUSE IT WAS MAKING NOISES AND SQUEAKING WHILE DRIVING. MECHANIC COULD NOT RESOLVE THE PROBLEM. *AK THE DEALER REPLACED MANY COMPONENTS RELATED TO THE FRONT END NOISE. THE AIR BAG LIGHT WAS ILLUMINATED. THE TECHNICIAN DETERMINED THAT THERE WAS AN OPEN CIRCUIT. THE TECHNICIAN REPLACED THE PASSENGER SIDE AIR BAG. THE DRIVER'S SEAT BELT HAD INTERNAL DAMAGE WHICH MADE IT DIFFICULT TO BUCKLE AND UNBUCKLE THE SEAT BELT. THE CONSUMER STATED THAT THERE WAS A NOISE COMING FROM THE LEFT FRONT WHEEL. THE TECHNICIAN DETERMINED THAT THE FRONT PADS WERE WORN AND THE ROTOR WERE GROOVED. THE TECHNICIAN REPLACED THE FRONT PADS AND RESURFACED THE ROTORS. THE INNER TIE ROD WAS LOOSE AND CAUSED THE STEERING TO MAKE NOISE. THE TECHNICIAN REPLACED THE GEAR ASSEMBLY. *NM

NHTSA ID
10051798
Incident
Mar 9, 2002
BrakesSuspension
Filed Jul 15, 2003

CONSUMER STATES THAT REAR-END FELT AS IF DRAGGING WHILE DRIVING. DEALER DIAGNOSED THAT PLATE, WHICH COVERS THE BRAKE SYSTEM, IS DEFECTIVE CAUSING WATER TO LEAK INTO THE SYSTEM, RESULTING IN RUSTING. THIS CONDITION CAUSES COMPLETE BRAKE FAILURE. *AK

NHTSA ID
10027314
BrakesSuspension
Filed Jun 7, 2003

I RECENTLY PURCHASED A 2002 DODGE GRAND CARAVAN SPORT 3.3 LITER,18,000 MILES ON ODOMETER WHEN PURCHASED,VEHICLE WANTS TO PULL TO RIGHT, AND BRAKES PULSATE WHEN APPLIED. NOTIFIED DODGE DEALERSHIP WHERE PURCHASED, (LEE DODGE,WEST BROOK,MAINE) BROUGHT VEHICLE BACK FOR SERVICE AND WAS TOLD "THEY" COULD NOT DUPLICATE PROBLEM????? I TOLD THEM I FELT VEHICLE WAS OUT OF ALIGNMENT,THEY SUPPOSEDLY DID THE ALIGNMENT,AND VEHICLE STILL PULLS TO RIGHT! AT THIS POINT THEY HAD A TECH. GO WITH ME,THE TECH EXPLAINED THAT HE FELT IT WAS THE CROWN OF THE ROAD, I HAVE DRIVEN PLENTY OF VEHICLES OVER THE COURSE OF MY LIFE AND I AM AWARE OF A ROAD CROWN, BUT THIS IS COMPLETELY UNACCEPTABLE, SOMETHING IS WRONG WITH THIS MINI VAN, AND ALL THE DEALERSHIP WANTS TO DO IS PATRONIZE ME!!! I HAVE MADE ANOTHER CALL TO LEE DODGE AND TOLD THEM THAT I WILL BE BRINGING THIS BACK TO THEM AND THEY HAD BETTER GET IT RIGHT THIS TIME! PS AND SINCE MY PREVIOUS VISIT I NOW HAVE A VIBRATION IN MY STEERING WHEEL UPON SLOW MOVING TURNING,THEY SAY THEY WILL ALSO LOOK INTO THIS.....................IS ANY ONE ELSE EXPERIENCING THESE TYPES OF PROBLEMS??? PLEASE HELP, I JUST BOUGHT THIS VEHICLE FOR MY WIFE AND 3 KIDS, AND I SURE DO WANT TO BE CERTAIN ITS A SAFE VEHICLE! I HAVE ONLY HAD THIS VEHICLE 10 DAYS!! PURCHASED ON 5-28-03 DEALER WAS NOTIFIED 1 AND A HALF DAYS LATER OF THESE PROBLEMS..............*JB

NHTSA ID
10021198
Incident
May 30, 2003
Mileage
18,200 mi
Suspension
Filed Oct 2, 2002

THE VAN IS SUBJECT TO DRIFT TO THE RIGHT WITH THE OWNER BEING TOLD THAT THE DRIFTING IS A SAFETY FEATURE TO KEEP VAN FROM VEERING INTO ON-COMING TRAFFIC. THE OWNER WAS TOLD THAT THE VAN SHOULD DRIFT ONE LANE 3/4 OF A MILE. THE DEALERSHIP IS GOING TO ADJUST THE CRADLE TO MINIMIZE THE DRIFTING. THE OWNER HAS CONTACTED SEVERAL INDEPENDENT MECHANICS, POLICE OFFICERS, ETC., TO INQUIRE IF THIS IS TRUE OR NOT ABOUT THE DRIFTING BEING A SAFETY FEATURE. NLM

NHTSA ID
8020013
Suspension
Filed Sep 10, 2002

VAN HAS BEEN IN REPAIR SHOP FOUR TIMES DUE TO AN UNKNOWN NOISE COMING FROM REAR LEFT WHEEL. DEALERSHIP HAS DONE SEVERAL LUBRICATIONS, CLEANING, AND LOOKING FOR HOT SPOTS ON THE BRAKES. EVEN AFTER ALL MAINTENANCE THAT WAS PERFORMED BY THE DEALERSHIP THE UNKNOWN SOUND WAS STILL PRESENT. PLEASE DESCRIBE DETAILS. *AK

NHTSA ID
8018288

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Other components reported on this vehicle

Categories with enough reports to have a page of their own

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .