Owner-reported complaints naming the visibility system, filed with NHTSA
Data refreshed
Reports naming windshields, glass, wipers, defrosters and mirrors. Every record below is an owner-reported complaint about the 2002 Dodge Grand Caravan submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 10 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
TL* THE CONTACT OWNS A 2002 DODGE GRAND CARAVAN. THE CONTACT STATED THAT SMOKE APPEARED FROM THE SIDE MIRROR POWER SWITCH. THE PANEL MELTED ALTHOUGH NO FLAMES WERE PRESENT. IN ADDITION, THE HORN FAILED TO ACTIVATE WHEN DEPRESSED. THE CONTACT REPLACED THE POWER SWITCH, BUT THE HORN WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 137,700.
I ENTERED COOLING SYSTEM PROBLEMS, ABS BRAKING, STEERING, WINDOW MOTORS AND ENTIRE RUSTING UNDER CARRAIGE. *TR
TL*THE CONTACT OWNS A 2002 DODGE CARAVAN. THE CONTACT STATED THE DOORS COULD NOT BE OPENED AUTOMATICALLY OR MANUALLY. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO STATED THAT THE DOORS HAD TO BE TAKEN APART IN ORDER TO LOCATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND THE CURRENT MILES WERE 77,000. UPDATED 07/27/11*LJ THE CONSUMER STATED THE RADIATOR COOLING FAN BROKE, THE STEERING WHEEL COLUMN CAME OFF WHILE DRIVING AND WAS INCORRECTLY FIXED AT THE DEALER. THE ELECTRIC TAIL GATE DOESN'T WORK. ONE OF THE TAIL LIGHTS CAME OFF WHILE THE VEHICLE WAS IN MOTION ON THE INTERSTATE, THE HEADLIGHTS HAD TO BE REPLACED THE LEFT ND RIGHT WINDOW REGULATORS BROKE, THE FUEL PUMP BROKE OFF AND THE ABS SENSOR WAS FAULTY AND HAD TO BE REPLACED. UPDATED 08/01/11
WE OWN A 2002 DODGE GRAND CARAVAN. AFTER DRIVING FOR ABOUT 20 MINUTES, WE WERE SITTING AT A TRAFFIC LIGHT. THE REAR WINDOW BLEW OUT A HOLE ABOUT 10X12 INCHES AND SHATTERED THE ENTIRE REST OF THE WINDOW. *TR
WINDSHIELD WIPERS CAME ON WITHOUT CAUSE OR WARNING AND WILL NOT TURN OFF EVEN WITH IGNITION OFF AND KEY REMOVED. HAD TO REMOVE FUSE AND DISABLE WIPERS TO DRIVE CAR AND KEEP BATTERY FROM DISCHARGING. *TR
POWER WINDOWS ON DRIVER AND PASSENGER SIDE INTERMITTENTLY STOP WORKING. PROBLEM HAS BEEN PRESENTED TO AUTHORIZED DEALER WITHOUT REPAIR DUE TO PROBLEM NOT BEING PRESENT WHEN BROUGHT IN. *NM
DT: CALLER STATED A METAL STRAP RUSTED AND CAUSED THE HEATER HOSE RUST. CALLER SAID HE NOTICED A LEAK AND FOUND THE RUSTED HOSE AND STRAP. CALLER HAD IT REPAIRED UNTIL HE COULD GET HOME TO LET DEALER SEE IT. DEALER AND MANUFACTURER HAVE NOT BEEN CONTACTED YET. *AK *JB
WHERE TO START, SINCE THE DAU WE BOUGHT IT IN 7/02, WE HAVE BROUGHT IT IN 3 TIMES FOR FAULTY WINDSHIELD WIPER PROBLEMS, WE LOST POWERING STEERING (THANK GOD MY WIFE WAS NOT DRIVING IT WITH OUR TWO SMALL KIDS), THE REAR HATCH DIDN'T WORK AND IT TOOK 3 MONTHS FOR US TO FINALLY GET IT FIXED, WE HAVE TO REPLACE THE BRAKE PADS AT 14,000 MILES, AND JUST RECENTLY THE ALTERNATOR HAD TO BE REPLACED. NOW THERE IS A PROBLEM WITH THE BRAKES THEY MAKE A HORRIBLE SOUND WHEN PRESSING ON THEM AND IS GOING INTO THE DEALER AGAIN NEXT WEEK. MY WIPER REFUSES TO DRIVE THE CARAVAN THAT WE BOUGHT SO IT WOULD BE EASIER FOR HER WITH THE KIDS, BUT SHE FEELS THAT SOMETHING ELSE IS GONNA GO WRONG. WE WROTE A LETTER TO CHRYSLER AND THEY RESPONDED "WE'RE SORRY FOR THE INCONVENIENCE". (THE DATE OF THE FIRST INCIDENT LISTED BELOW MAY NOT BE EXACTLY WHEN IT HAPPENED, THE PAPERWORK IS AT HOME.) *LA
DURING THE THREE MONTH PERIOD IMMEDIATELY FOLLOWING THE PURCHASE OF THE VEHICLE, CONSUMER EXPERIENCED MULTIPLE PROBLEMS WITH THE ELECTRONIC SYSTEM THAT CONTROLS THE BILATERAL SLIDING POWER DOORS. THE DOORS OPEN OR CLOSE WITHOUT ANY EFFORT BY ANYONE ACTIVATING THE MECHANISM THAT CONTROLS THE DOOR. ON OCCASION, THE RIGHT DOOR WILL NOT OPEN OR CLOSE WHEN THE MECHANISM IS DEPRESSED. WHEN THE POWER DOOR IS OPEN IT CANNOT BE CLOSED WITHOUT MULTIPLE ATTEMPTS TO DEPRESS THE ELECTRONIC BUTTONS. *NLM
MY 2002 DODGE GRAND CARAVAN HAS A "BLINDSPOT" IN ITS LEFT HAND MIRROR. VEHICLES PASSING ON THE LEFT OF THE VEHICLE CAN INITIALLY BE SEEN AS THEY PASS ON THE LEFT SIDE. HOWEVER AS THEY PULL MORE ALONG SIDE OF THE VEHICLE THEY "DISAPPEAR" FROM VIEW IN THE MIRROR. THIS APPLIES TO ALL TYPES AND SIZES OF PASSING VEHICLES AND COULD LEAD TO PULLING INTO THE PATH OF A PASSING VEHICLE.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
Data on this page last refreshed .