Owner-reported complaints naming the interior system, filed with NHTSA
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Reports naming seats, latches, locks, linkages and interior fittings. Every record below is an owner-reported complaint about the 2004 Dodge Grand Caravan submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 10 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
I WAS SITTING IN FRONT DRIVER SEAT TURNED TO PLACE AN ITEM INTO PASSENGER SEAT AND WHERE THE LOWER SPRINGS ATTACH TO SEAT BACK REST OF THE DRIVER SEAT THE SEAT FRAME SNAPPED IN HALF AND THE LOWER SUPPORT ARM THAT CONNECTS THE TWO LOWER PARTS OF THE BACK REST TOGETHER SPLIT. *TR
TL* THE CONTACT OWNS A 2004 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE DOOR LOCKS FAILED AND THE VEHICLE COULD ONLY BE LOCKED MANUALLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO HAVE THE FAILURE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGES WERE 76,339.
WE HAVE A DODGE GRAND CARAVAN WITH ELECTRIC SIDE DOORS. THE MOTORS MECHANISM HAS STOPPED THE ABILITY FOR MY DAUGHTERS TO BE ABLE TO OPEN THEM MANUALLY. IF WE WERE IN AN ACCIDENT I AM AFRAID THAT THEY WOULD NOT BE ABLE TO OPEN THEM TO GET OUT. WHEN THE VAN WAS UNDER WARRANTY DODGE REPLACED ONE THAT WAS NOT AS BAD AS THEY BOTH ARE NOW. *TR
POWER LOCKS STOPED WORKING. *TR
PASSENGER SIDE, POWER SLIDING DOOR CLOSED HALF WAY. NOW IT DOESN'T POWER CLOSE AT ALL. DOOR DOESN'T OPEN MANUALLY FROM THE INSIDE. WHILE DRIVING, DOOR WASN'T CLOSED ALL THE WAY AND THE DOOR AJAR LIGHT/ALARM IN THE DASH FAILED TO WARN ME. *TR
2004 DODGE CARAVAN ELECTRIC DOOR ON PASSENGER SIDE FAILS TO CLOSE MIDWAY. OUR CONCERN IS THAT IF ON A DOWNWARD HILL, IF PASSENGER USES BUTTON TO CLOSE DOOR AND IT DISENGAGES, MY PASSENGER COULD GET SERIOUSLY HURT. *TR
2004 DODGE CARAVAN LOCKS WON'T STAY LOCKED WHILE DRIVING. *TR
BOTH OF THE SLIDER DOORS ARE IMPOSSIBLE TO OPEN FROM THE INSIDE THE VEHICLE. I HAVE TO PHYSICALLY GET OUT OF THE VEHICLE AND OPEN THEM FROM THE OUTSIDE. IT SEEMS THAT THIS HAPPENS AFTER THE CAR HAS BEEN SITTING IN THE SUN ALL DAY. I BROUGHT IT TO MY DEALERS ATTENTION, BUT ALL THAT COULD BE EXPLAINED IS THE LATCH INSIDE MUST HAVE SWELLED. I FEEL THAT THIS IS A VERY DANGEROUS PROBLEM, BECAUSE IN THE EVENT OF AN ACCIDENT HOW ARE PEOPLE SUPPOSED TO OPEN THE DOORS, IF NEEDED. SINCE I HAVE MOVED FROM MICHIGAN TO FLORIDA IT IS WORSE THAN BEFORE BEFORE, AND SOME OF MY FRIENDS HAVE REFUSED TO DRIVE IN THE VEHICLE FOR THAT REASON. I HAVE LOOKED AT BOTH OF THE DOORS, BUT I CAN'T TELL HOW THE LOCK MECHANISM WORKS. *JB
THE SLIDING DOOR OPENED WITHOUT WARNING WHILE DRIVING . THE CONSUMER HAD TO MANUALLY CLOSE THE DOOR. PLEASE PROVIDE MORE INFORMATION. *JB THE CONSUMER STATED THE THE RIGHT SLIDING DOOR HAS OPENED SEVERAL TIMES AND TRIED TO CLOSE ON ITS OWN WHILE DRIVING AS WELL AS STANDING STILL. THE MOTOR AND THE LATCH HAVE BEEN REPLACED BUT THE PROBLEM STILL EXISTS. AFTER THE REPAIR THE DOOR NO LONGER CLOSES ELECTRONCALLY WHEN ACTIVATED BY BUTTON. *TC
THE SLIDING RT SIDE DOOR HAS OPENED ELECTRONICALLY NUMEROUS TIMES AS THE VEHICLE IS MOVING DOWN THE ROAD. MOTOR WAS REPLACED, STILL CONTINUED TO MALFUNCTION. LATCH WAS REPLACED, AFTER THE LATCH WAS REPLACED, THE DOOR WILL NOW NOT CLOSE ELECTRONICALLY AND STILL OPENS WHILE THE VEHICLE IS MOVING. *AK
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
Data on this page last refreshed .