2004 Dodge Grand Caravan Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2004 Dodge Grand Caravan, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Fuel system3626.5%
- Engine2014.7%
- Brakes1511.0%
- Steering139.6%
- Electrical128.8%
- Interior & seats107.4%
- Body & structure53.7%
- Airbags53.7%
- Exterior lighting42.9%
- Visibility32.2%
- Other / unspecified32.2%
- Tires & wheels32.2%
- Suspension21.5%
- Transmission21.5%
- Seat belts21.5%
- Powertrain (other)10.7%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
HAIRLINE CRACKS IN FUEL PUMP OUTLET JUST BEFORE CONNECTING TO FUEL LINE LEADS TO STRONG FUEL SMELL AND FUEL VAPORS ALL AROUND VEHICLE. FUEL PUMP NEEDS REPLACEMENT TO REPAIR THIS DANGEROUS CONDITION. HIGHLY SUGGEST DIFFERENT FUEL PUMP DESIGN THAT IS NOT PRONE TO HAIRLINE CRACKS AND POTENTIAL FIRE HAZARD AS FUEL LEAK IS ABOUT ONE FOOT AWAY FROM A HOT MUFFLER AND A TOSSED CIGARETTE OR OTHER SPARK COULD CAUSE A FIRE OR EXPLOSION.
AFTER FILLING THE GAS TANK, WITHIN A FEW MILES THE VEHICLE WILL STALL. DODGE ALREADY HAS EXTENDED THE WARRANTY ON THE FUEL TANK OF VEHICLE BUILT AFTER SEPTEMBER 2003 BUT MINE WAS BUILT AUGUST 5 2003 SO IT IS OUTSIDE THEIR WINDOW. THIS IS A VERY DANGEROUS ISSUE BECAUSE IT HAS HAPPENED TO ME ON THE HIGHWAY AT 55 MILES AN HOUR AND I THEN HAVE NO POWER AND NEED TO GET OUT OF THE WAY OF TRAFFIC THAT IS GOING TO RUN ME OVER.
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2004 DODGE GRAND CARAVAN. THE CONTACT STATED WHILE DRIVING, THE VEHICLE OVERHEATED WITHOUT WARNING. THE FAILURE OCCURRED SEVERAL TIMES. THE CONTACT STATED AS PRECAUTION THE VEHICLE WAS STOPPED TO ALLOW THE ENGINE TO COOL DOWN. THE VEHICLE WAS NOT TAKEN TO A DEALER NOR WAS THE MANUFACTURED NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 213,000.*DT CONSUMER STATED AFTER CHANGING THE THERMOSTAT PIECES OF PLASTIC CAME OUT OF THE MOTOR. PROBLEM WITH OVERHEATING HAS OCCURED FOR 4 YEARS. *JB*DT*JB
TL* THE CONTACT OWNS A 2004 DODGE GRAND CARAVAN. WHILE DRIVING 45 MPH, THE TEMPERATURE GAUGE ON THE INSTRUMENT PANEL STARTED GOING TO THE RED SIDE; INDICATING THAT THE VEHICLE WAS HAVING TROUBLE REGULATING THE ENGINE COOLING SYSTEM. THE CONTACT ALSO STATED THAT THERE WAS A STRONG ODOR OF FUEL ENTERING THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP AND CARBON FILTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
MY FRONT BRAKES HAVE TO BE CHANGED EVERY THREE MONTHS , MY VAN WILL STALL OR ACT LIKE ITS GOING TO STALL I HAVE TO GIVE IT GAS AND AFTER I MOVE FOR A FEW IT STOPS, MY VAN IS CONSTANTLY OUT OF LINE WHICH WEARS ON THE TIRES ,THE METAL COOLANT LINES THAT GO FOR THE REAR HEAT WAS RUSTED AND CORRODED BADLY CAUSING A HUGE LEAK , ALSO THE TRANSMISSION COOLER BRACKET LOCATES IN FRONT OF RADIATOR BROKE CAUSING A HOLE IN THE RADIATOR, THIS HAS NOT ONLY HAPPENED IN MY 2004 GRAND CARAVAN BUT ALSO IN MY ELDERLY PARENTS 2004 CARAVAN. AFTER READING THROUGH ALL THE COMPLAINTS I DO UNDERSTAND THAT THINGS WILL HAPPEN AND GO WRONG AND HAVE TO BE FIXED BUT WHEN THE DEALERSHIP OR THE MANUFACTURER DOESN'T SHOW ANY INTEREST IN WANTING TO HELP THE CONSUMER THERE'S NOT MUCH A PERSON CAN DO THAT IS UNTIL SOMEONE GETS HURT AND I CAN GUARANTEE IF IT HAPPENS TO BE MY FAMILY THERE WILL BE AN ENORMOUS LAW SUIT WITH A LOT OF PUBLICITY LETS SEE HOW SALES DO AFTER I GET DONE. *TR
TL* THE CONTACT OWNS A 2004 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE REAR BRAKES SEIZED WHEN TRYING TO SHIFT FROM PARK TO DRIVE. THE CONTACT WOULD HAVE TO ALLOW THE VEHICLE TO SIT FOR A FEW MINUTES WHEN THE ENGINE WAS TURNED ON AND WHEN RELEASING FROM PARK. IN ADDITION, THERE WAS A LOUD CLUNKING NOISE HEARD FROM THE VEHICLE BEFORE THE BRAKE WOULD RELEASE. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED THAT THEY HAD TO SPECIAL ORDER THE PARTS FOR REPAIRS BUT AT THE EXPENSE OF THE CONTACT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE WHO OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 85,000.
Steering
Reports naming the steering system — racks, columns, power-steering assist and steering linkage.
From owner reports, verbatim
AFTER GOING THROUGH WATER PUDDLES, THE CAR BECAME DIFFICULT TO STEER. THE WHEEL TURNED BUT AS IF THE ENGINE WAS OFF. THE CAR ALSO HESITATES AS IF THE ENGINE WILL STALL. *JS
2004 DODGE CARAVAN WITH 3.3 ENGINE. RACK AND PINION BINDING IN TURNS. CORRECTIVE ACTION HAD TO REPLACE RACK AND PINION. 83000 MILES ON VAN. STARTED OUT AS A POPPING NOISE AND GOT PROGRESSIVE WORST. *TR
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
ENGINE STARTED MISSING, VIBRATIONS FROM ENGINE. DIAGNOSIS ELECTRICAL FAULT. WIRING HARNESS BRITTLE FORM HARNESS BEING PLACED ON, OVER AND NEXT, SNAKED AROUND EXHAUST MANIFOLD, CAUSING PREMATURE WIRING FAILURE. FUEL INJECTOR WIRING HARNESS UNSHIELDED IN SIDE OF INTAKE MANIFOLD / PLENUM. WIRING HARNESS POORLY SHIELDED. THIS IS A DELIBERATE, INTENTIONAL DESIGN / ENGINEERING TO SNAKE WIRING HARNESS AROUND EXHAUST MANIFOLD. CAUSING WIRING HARNESS FAILURE. USING SUB-STANDARD WIRING COMPONENTS AND NOT USING SHIELDING TO CAUSE PRE-MATURE FAILURE. INSTALLING PCM (COMPUTER) IN WHEEL WELL FOR PRE-MATURE FAILURE EXPOSED TO SALT, ROAD DEBRIS, WATER, ETC. PCM INSTALLED IN OPEN AREA OF VEHICLE PRONE TO FAILURE. CONSEQUENTIAL SAFETY ISSUES. *TR
DASH LIGHTS AND BACK UP LIGHTS STOPPED WORKING COMPLETELY AIRBAG ERROR LIGHT SOMETIMES ITS ON , SOMETIMES NOT. ATTEMPTED TO PURCHASE REBUILT BODY CONTROL MODULE, BUT WAS INFORMED IT IS ILLEGAL TO SELL ONE. WHEN YOU CANNOT REPAIR OR REPLACE A PART, IT SEEMS LIKE THE MANUFACTURER SHOULD BE OBLIGATED TO RECALL AND REPLACE THIS PART WHEN DEFECTIVE, WHICH, INVESTIGATION SHOWS TO BE COMMON PROBLEM. I CANNOT PASS INSPECTION WITH INOPERABLE BACK UP LIGHTS AND IF AIRBAG LIGHT IS ON, BUT CANNOT BUY REPLACEMENT PART. IT SUCKS TO OWN A DISPOSABLE VEHICLE. *TR
Interior & seats
Reports naming seats, latches, locks, linkages and interior fittings.
From owner reports, verbatim
I WAS SITTING IN FRONT DRIVER SEAT TURNED TO PLACE AN ITEM INTO PASSENGER SEAT AND WHERE THE LOWER SPRINGS ATTACH TO SEAT BACK REST OF THE DRIVER SEAT THE SEAT FRAME SNAPPED IN HALF AND THE LOWER SUPPORT ARM THAT CONNECTS THE TWO LOWER PARTS OF THE BACK REST TOGETHER SPLIT. *TR
TL* THE CONTACT OWNS A 2004 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE DOOR LOCKS FAILED AND THE VEHICLE COULD ONLY BE LOCKED MANUALLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO HAVE THE FAILURE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGES WERE 76,339.
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
DASH LIGHTS AND BACK UP LIGHTS STOPPED WORKING COMPLETELY AIRBAG ERROR LIGHT SOMETIMES ITS ON , SOMETIMES NOT. ATTEMPTED TO PURCHASE REBUILT BODY CONTROL MODULE, BUT WAS INFORMED IT IS ILLEGAL TO SELL ONE. WHEN YOU CANNOT REPAIR OR REPLACE A PART, IT SEEMS LIKE THE MANUFACTURER SHOULD BE OBLIGATED TO RECALL AND REPLACE THIS PART WHEN DEFECTIVE, WHICH, INVESTIGATION SHOWS TO BE COMMON PROBLEM. I CANNOT PASS INSPECTION WITH INOPERABLE BACK UP LIGHTS AND IF AIRBAG LIGHT IS ON, BUT CANNOT BUY REPLACEMENT PART. IT SUCKS TO OWN A DISPOSABLE VEHICLE. *TR
PASSENGER SIDE, POWER SLIDING DOOR CLOSED HALF WAY. NOW IT DOESN'T POWER CLOSE AT ALL. DOOR DOESN'T OPEN MANUALLY FROM THE INSIDE. WHILE DRIVING, DOOR WASN'T CLOSED ALL THE WAY AND THE DOOR AJAR LIGHT/ALARM IN THE DASH FAILED TO WARN ME. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
The contact owns a 2004 Dodge Grand Caravan. The contact stated that while driving at an undisclosed speed, another vehicle crashed into the rear passenger side of the vehicle. The air bags failed to deploy. The air bags warning light illuminated. The contact stated that her face hit the steering wheel. A police report was filed. The contact drove to the nearest hospital, however, she was unconscious upon arrival and was transported inside the hospital. The vehicle was towed to the contact's residence. The contact had been seeking medical assistance. The dealer was notified of the failure and informed the contact that her VIN was not included in a recall related to the failure. The manufacturer was not notified of the failure. The vehicle was not diagnosed or repaired. The approximate failure mileage was unknown.
I WAS DRIVING AND THE PASSENGER SIDE AIRBAG DEPLOYED. THERE WAS NO ONE IN THE PASSENGER SEAT AND NO ACCIDENT TO CAUSE THE AIRBAG TO BLOW. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Exterior lighting
Reports naming headlights, tail lights, turn signals and other exterior lighting.
From owner reports, verbatim
VEHICLES HEADLIGHTS INTERMITTENTLY WILL NOT TURN ON. THERE HAVE BEEN MULTIPLE TIMES WHEN THE LIGHTS WORKED FINE WHEN LEAVING THE HOUSE AND THEN WOULD NOT TURN ON WHEN LEAVING TO RETURN HOME. THIS HAS CAUSED US TO DRIVE HOME ON MULTIPLE OCCASION WITH NO HEADLIGHTS, OBVIOUSLY A VERY DANGEROUS SITUATION. WE HAVE TAKEN IT TO MULTIPLE MECHANICS AND HAVE NOT HAD ANYONE FIND A PROBLEM, THEY ALWAYS SEEM TO WORK WHEN WE TAKE IT IN. WE REPLACED THE SWITCH TO NO AVAIL. WE SIMPLY DO NOT DRIVE IT WHEN WE THINK WE WILL BE OUT AFTER DARK. THERE SEEMS TO BE A LOT OF OTHER PEOPLE WITH THIS SAME PROBLEM ONLINE, PLEASE MAKE DODGE FIND AND FIX THIS PROBLEM. *TR
TL* THE CONTACT OWNS A 2004 DODGE GRAND CARAVAN. THE CONTACT WAS DRIVING 15 MPH WHEN THE SMELL OF BURNED RUBBER EMITTED INSIDE OF THE VEHICLE AND FLAMES WERE VISIBLE FROM UNDER THE HOOD. IN ADDITION, THE HEAD LIGHTS FAILED TO ILLUMINATE INTERMITTENTLY. THE VEHICLE WAS DESTROYED AND THE FIRE WAS EXTINGUISHED. THE VEHICLE WAS TAKEN TO THE DEALER BUT NOT REPAIRED. THE CAUSE OF THE FAILURE WAS UNKNOWN. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED AND THE VIN WAS UNAVAILABLE. THE FAILURE AND THE CURRENT MILEAGES WERE 121,000.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Visibility
Reports naming windshields, glass, wipers, defrosters and mirrors.
From owner reports, verbatim
FOR THE SECOND TIME THIS YEAR A WINDOW HAS EXPLODED ON MY 2004 DODGE GRAND CARAVAN. I WAS DRIVING DOWN THE ROAD AT POSTED SPEED, LIGHT TRAFFIC, SUNNY DAY, WINDOWS DOWN, AND POP, THE PASSENGER SLIDER WINDOW SHATTERED. IT LOOKED LIKE IT POPPED FROM THE INSIDE OF THE VAN. I WAS FORTUNATE ENOUGH TO PULL OVER AND WAS ABLE TO STOP SAFELY. ONCE I STOPPED THE WINDOW JUST FELL OUT. I CALLED CHRYSLER CUSTOMER SERVICE LINE AND WAS ADVISED BY MS. J TO PROCEED TO THE DEALER THAT I HAD PURCHASED THE CAR FROM TO HAVE THE VEHICLE INSPECTED. I WENT TO THE DEALER THE FOLLOWING MORNING, AND THE SERVICE MANAGER REFUSED TO EVEN LOOK AT THE WINDOW. I EXPLAINED THAT THIS WAS THE SECOND INCIDENT THIS YEAR WHERE A WINDOW HAS EXPLODED, AND HE TOLD ME SINCE HE DIDN'T SEE THE FIRST ONE THERE WAS NOTHING HE COULD DO. NO DOCUMENTATION, NOT EVEN A DRIVE IN THE CAR. NOW IN ADDITION TO THE PROBLEM WITH THE WINDOWS, THE VAN HAS A FRONT END PROBLEM, A REAR END PROBLEM, AND A TRANSMISSION PROBLEM. THE FRONT TIRES FEEL LIKE THEY ARE FALLING OFF THE VAN WHILE DRIVING, WHEN TURNING RIGHT THE REAR END FEELS LIKE IT IS TILTING AND THE LEFT TIRE SQUEALS, AND THE CAR SHIFTS IMPROPERLY, OR HESITATES IN TRAFFIC. *TR
WE HAVE HAD NUMEROUS AND REPEAT PROBLEMS WITH OUR 2004 DODGE GRAND CARAVAN AND WE GET NO HELP FROM THE DEALER OR THE MANUFACTURER. THE MAIN COMPLAINT THAT IS MOST CONCERNING IS OUR BRAKES AS WE HAVE HAD TO REPLACE THEM 3 TIMES IN LESS THAN A YEAR. WE HAVE TERRIBLE SHAKING, VIBRATION AND GRINDING. THE VEHICLE HAS PULLED TO THE RIGHT FROM THE MOMENT WE PURCHASED IT, I THOUGHT IT WAS OUT OF ALIGNMENT BUT THEY HAVE NOT BEEN ABLE TO CORRECT THE PROBLEM ALTHOUGH IT HAS BEEN IN SEVERAL TIMES. COINCIDENTALLY IT IS THE RIGHT SIDE THAT WEARS MORE THAN THEN LEFT. UPON TAKING IT TO AN AAA APPROVED AUTO CENTER AND ASE IT WAS FOUND THAT THE CALIPERS HAVE BEEN BINDING AND THE ROTORS WERE TOO THIN TO MACHINE. WE HAVE KEPT THE PARTS THAT THE REPAIR SHOP REMOVED SO THAT THE CONDITION AND WEAR CAN BE DOCUMENTED PHYSICALLY SHOULD A REPRESENTATIVE OF DODGE WISH TO SEE THE ACTUAL PARTS. WE PAID OVER 32,000 FOR THIS VEHICLE 18 MONTHS AGO AND IT CONSISTENTLY UNDER PERFORMS AND AS MENTIONED ABOVE HAS HAD SEVERAL MECHANICAL PROBLEMS BUT THE RELIABILITY OF THE BRAKING SYSTEM IS MORE THAN INCONVENIENT AND EXPENSIVE, IT IS A SAFETY CONCERN. I DO NOT TRUST THE DEALERSHIP TO CORRECTLY DIAGNOSE AND THE DEALERSHIP AND MANUFACTURER MAINTAIN THAT THIS IS VEHICLE IS PERFORMING AS INTENDED. THEREFORE WE MUST CONCLUDE THAT THE 2004 DODGE GRAND CARAVAN IS DESIGNED TO PERFORM POORLY AND BE IN THE SHOP REGULARLY. *NM UPDATED 11/4/2005 - THE REAR WINDSHIELD WIPES HAVE BEEN REPAIRED ON TWO SEPARATE OCCASION BUT THEY STILL DON'T WORK. THE SES LIGHT ILLUMINATED AND THE VEHICLEWAS TAKEN TOT HE DEALER. THEY DIAGNOSED THE PROBLEM AND FOUND FAULT CODES FOR CYLINDER #3 MISFIRE AND MULTIPLE CYLINDER MISFIRE. THE DEALER INSTALLED SPARK PLUGS, REPLACED PLUF WIRES AND FLASHED THE PCM. *NM
Too few reports in this category for a page of its own — they appear in the full complaint list.
Other / unspecified
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.
From owner reports, verbatim
FOR THE SECOND TIME THIS YEAR A WINDOW HAS EXPLODED ON MY 2004 DODGE GRAND CARAVAN. I WAS DRIVING DOWN THE ROAD AT POSTED SPEED, LIGHT TRAFFIC, SUNNY DAY, WINDOWS DOWN, AND POP, THE PASSENGER SLIDER WINDOW SHATTERED. IT LOOKED LIKE IT POPPED FROM THE INSIDE OF THE VAN. I WAS FORTUNATE ENOUGH TO PULL OVER AND WAS ABLE TO STOP SAFELY. ONCE I STOPPED THE WINDOW JUST FELL OUT. I CALLED CHRYSLER CUSTOMER SERVICE LINE AND WAS ADVISED BY MS. J TO PROCEED TO THE DEALER THAT I HAD PURCHASED THE CAR FROM TO HAVE THE VEHICLE INSPECTED. I WENT TO THE DEALER THE FOLLOWING MORNING, AND THE SERVICE MANAGER REFUSED TO EVEN LOOK AT THE WINDOW. I EXPLAINED THAT THIS WAS THE SECOND INCIDENT THIS YEAR WHERE A WINDOW HAS EXPLODED, AND HE TOLD ME SINCE HE DIDN'T SEE THE FIRST ONE THERE WAS NOTHING HE COULD DO. NO DOCUMENTATION, NOT EVEN A DRIVE IN THE CAR. NOW IN ADDITION TO THE PROBLEM WITH THE WINDOWS, THE VAN HAS A FRONT END PROBLEM, A REAR END PROBLEM, AND A TRANSMISSION PROBLEM. THE FRONT TIRES FEEL LIKE THEY ARE FALLING OFF THE VAN WHILE DRIVING, WHEN TURNING RIGHT THE REAR END FEELS LIKE IT IS TILTING AND THE LEFT TIRE SQUEALS, AND THE CAR SHIFTS IMPROPERLY, OR HESITATES IN TRAFFIC. *TR
TIE RODS ARE WEARING OUT VERY RAPIDLY. AT 25500 MILES, THE DEALER IS REPLACING TIE RODS FOR THE SECOND TIME. THEY ADMIT THERE HAS BEEN A BIT OF A PROBLEM WITH THEM. THEIR OWN COURTESY VAN HAD NEW TIE RODS AND BALL JOINTS BEFORE 25000 MILES. *JB
Too few reports in this category for a page of its own — they appear in the full complaint list.
Tires & wheels
Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.
From owner reports, verbatim
FIRESTONE TIRES SPLIT ON THE SIDE WITH LESS THAN AVERAGE MILEAGE. I PURCHASED 4 TIRES APPROXIMATELY 03/10 16 MONTHS ONE TIRE HAD 2-3 SPLITS ON THE SIDE WALL. SEARS WAS UNWILLING TO REPAIR OR REPLACE THE TIRE. ON 03/12 I HAS A SECOND TIRE WITH SIMILAR SPLITS AND SEARS REPLACED THE TIRE BECAUSE IT WAS DEEMED FAULTY. THEY DID NOT REPLACE THE OTHER THREE TIRES. THIS TIRE MODEL SEEMS FAULTY AND I AM MAKING A REQUEST THAT THE MANUFACTURE REPLACE/RECALL THE TIRE FOR SAFETY REASONS. *JS
TL*THE CONTACT OWNS A 2004 DODGE GRAND CARAVAN. THE VEHICLE HAS GOOD RIDE TIRES, SIZE 225/60R/16 (NA). WHILE DRIVING 65 MPH, THE VEHICLE SHOOK VERY BADLY. THE CONTACT HAD TO SLOW DOWN AND PULL THE VEHICLE TO THE SIDE OF THE ROAD. THE MECHANIC STATED THAT THE PASSENGER SIDE REAR TIRES HAD A ROUND IN THEM AND COULD NOT BE REPAIRED. THE CURRENT MILEAGE WAS 34,500 AND FAILURE MILEAGE WAS 34,300.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Suspension
Reports naming suspension components — springs, struts, shocks, control arms and related hardware.
From owner reports, verbatim
DT: THE CONTACT STATED THAT THE FRONT SWAY BAR VIBRATED T CAUSING AN OVERALL ROUGHNESS WHILE DRIVING. THE CONTACT TOOK VEHICLE TO A DEALER, WHO REPLACED THE SWAY BARS. ALSO, THE DEALER REPLACED THE STEERING RACK AND UPPER STRUT BEARING. NO FURTHER PROBLEMS SINCE THIS REPAIR WAS PERFORMED. *AK
CONSUMER STATED THAT HE PURCHASED A 2004 GRAND DODGE CARAVAN AND IT VIBRATED WHILE DRIVING. HE STATED IT VIBRATED AS IF THE TIRES WERE UNBALANCED. THE CONSUMER STATED THE DEALER HAD REMOVED ALL THE TIRES AND HAD REBALANCED THEM, BUT IT DID NOT HELP. HE ALSO STATED THAT A CHRYSLER ENGINEER WAS CALLED IN AND HE WAS TOLD THAT THERE WAS NOTHING WRONG WITH THE VEHICLE. HE ALSO STATED HE CALLED THE CHRYSLER MANUFACTURER AND THEY TOLD HIM THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE CONSUMER BELIEVED THERE WAS A PROBLEM, BECAUSE NO VEHICLE SHOULD VIBRATE WHILE DRIVING. *JB
Too few reports in this category for a page of its own — they appear in the full complaint list.
Transmission
Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.
From owner reports, verbatim
THE TRANSMISSION HAS FAILED THREE TIMES. *TR
2004 DODGE GRAND CARAVAN SXT V6-3.8L WITH APPX 24,000 MILES ROUGH IDLE CONDITION WHILE STOPPED WHEN TRANSMISSION IS IN DRIVE THAT MULTIPLE DEALERS CANNOT DUPLICATE WITH COMPUTERS, BUT CAN DUPLICATE WHEN SITTING IN THE AUTOMOBILE. ONE SERVICE MANAGER STATED THAT THE PROBLEM EXISTS ON ALL 2004 GRAND CARAVANS WITH THE 3.8L ENGINE. SPARK PLUGS AND WIRES HAVE BEEN REPLACED, AND PCM HAS BEEN FLASHED TO NO AVAILABLE. IF THE PROBLEM IS SO COMMON, THEN WHY ISN'T THEIR A RECALL ON THIS?*JB
Too few reports in this category for a page of its own — they appear in the full complaint list.
Seat belts
Reports naming seat belts, buckles, retractors and pretensioners.
From owner reports, verbatim
2004 DODGE GRAND CARAVAN SE DEVELOPED PROBLEMS WITH THE SEAT BELT ON THE FRONT PASSENGER SIDE OF THE VEHICLE. ***NO ANSWER REQUIRED***. *MR THE SEAT BELT COULD NOT BE PULLED OUT OF IT'S HOUSING. THE CONSUMER TRIED SEVERAL TIME BUT WAS UNSUCCESSFUL. THE VEHICLE WAS TAKEN TO A DODGE DEALER BUT THEY COULD NOT DUPLICATE THE PROBLEM. SINCE THE DEALER COULDN'T DUPLICATE THE PROBLEM THEY REFUSED TO REPLACE THE SEAT BELT FREE OF CHARGE. THE CONSUMER PAID OUT OF POCKET TO HAVE A NEW SEAT BELT INSTALLED. *NM
CONSUMER STATES THAT FRONT HEAD RESTS ARE IN THE WAY WHEN VIEWING THROUGH THE REAR WINDOW. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
Too few reports in this category for a page of its own — they appear in the full complaint list.
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
ENGINE STARTED MISSING, VIBRATIONS FROM ENGINE. DIAGNOSIS ELECTRICAL FAULT. WIRING HARNESS BRITTLE FORM HARNESS BEING PLACED ON, OVER AND NEXT, SNAKED AROUND EXHAUST MANIFOLD, CAUSING PREMATURE WIRING FAILURE. FUEL INJECTOR WIRING HARNESS UNSHIELDED IN SIDE OF INTAKE MANIFOLD / PLENUM. WIRING HARNESS POORLY SHIELDED. THIS IS A DELIBERATE, INTENTIONAL DESIGN / ENGINEERING TO SNAKE WIRING HARNESS AROUND EXHAUST MANIFOLD. CAUSING WIRING HARNESS FAILURE. USING SUB-STANDARD WIRING COMPONENTS AND NOT USING SHIELDING TO CAUSE PRE-MATURE FAILURE. INSTALLING PCM (COMPUTER) IN WHEEL WELL FOR PRE-MATURE FAILURE EXPOSED TO SALT, ROAD DEBRIS, WATER, ETC. PCM INSTALLED IN OPEN AREA OF VEHICLE PRONE TO FAILURE. CONSEQUENTIAL SAFETY ISSUES. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .