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2004 Dodge Grand Caravan Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
116
Latest Nov 22, 2021
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
5
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Dec 16, 2003

What this page shows

Our database holds 116 NHTSA owner-reported complaints for the 2004 Dodge Grand Caravan. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–25 of 116 · page 1 of 5

Airbags
Filed Nov 22, 2021
Crash reported1 injury reported

The contact owns a 2004 Dodge Grand Caravan. The contact stated that while driving at an undisclosed speed, another vehicle crashed into the rear passenger side of the vehicle. The air bags failed to deploy. The air bags warning light illuminated. The contact stated that her face hit the steering wheel. A police report was filed. The contact drove to the nearest hospital, however, she was unconscious upon arrival and was transported inside the hospital. The vehicle was towed to the contact's residence. The contact had been seeking medical assistance. The dealer was notified of the failure and informed the contact that her VIN was not included in a recall related to the failure. The manufacturer was not notified of the failure. The vehicle was not diagnosed or repaired. The approximate failure mileage was unknown.

NHTSA ID
11441320
Incident
May 15, 2021
Filed Mar 19, 2021

SLIDING DOOR LOCKING ACTIVATOR FAILURE PREVENTS TO DOOR FROM BEING UNLOCKED MANUALLY WHICH IS A BIG SAFETY ISSUE BECAUSE REAR PASSENGERS CANNOT EXIT THEM DOORS AND THEREFORE HAVE TO CLIMB OVER THE CONSOLE AND FRONT SEATS TO EXIT .. THIS IS A BIG PROBLEM AFFECTING ALL GRAND CARAVAN AND CARAVANS WITH POWER LOCK AND SLIDING DOORS. I WILL REPEAT THIS YOU CANNOT UNLOCK THE DOOR MANUALLY IF THE ACTUATOR FAILS WHICH PREVENTS PASSENGERS FROM EXITING THE VEHICLE IN THE CASE OF AN EMERGENCY AND CHRYSLER NEEDS TO RECALL THESE VEHICLES AND REPAIR THEM SO THE LOCKS CAN BE UNLOCK UNDER ALL CIRCUMSTANCES FROM THE INSIDE

NHTSA ID
11403971
Incident
Mar 19, 2021
Mileage
200,000 mi
Engine
Filed Mar 26, 2020

TL* THE CONTACT OWNS A 2004 DODGE GRAND CARAVAN. THE CONTACT STATED WHILE DRIVING, THE VEHICLE OVERHEATED WITHOUT WARNING. THE FAILURE OCCURRED SEVERAL TIMES. THE CONTACT STATED AS PRECAUTION THE VEHICLE WAS STOPPED TO ALLOW THE ENGINE TO COOL DOWN. THE VEHICLE WAS NOT TAKEN TO A DEALER NOR WAS THE MANUFACTURED NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 213,000.*DT CONSUMER STATED AFTER CHANGING THE THERMOSTAT PIECES OF PLASTIC CAME OUT OF THE MOTOR. PROBLEM WITH OVERHEATING HAS OCCURED FOR 4 YEARS. *JB*DT*JB

NHTSA ID
11319349
Incident
Mar 20, 2017
Mileage
213,000 mi
Fuel system
Filed Sep 4, 2019

HAIRLINE CRACKS IN FUEL PUMP OUTLET JUST BEFORE CONNECTING TO FUEL LINE LEADS TO STRONG FUEL SMELL AND FUEL VAPORS ALL AROUND VEHICLE. FUEL PUMP NEEDS REPLACEMENT TO REPAIR THIS DANGEROUS CONDITION. HIGHLY SUGGEST DIFFERENT FUEL PUMP DESIGN THAT IS NOT PRONE TO HAIRLINE CRACKS AND POTENTIAL FIRE HAZARD AS FUEL LEAK IS ABOUT ONE FOOT AWAY FROM A HOT MUFFLER AND A TOSSED CIGARETTE OR OTHER SPARK COULD CAUSE A FIRE OR EXPLOSION.

NHTSA ID
11253106
Incident
Aug 30, 2019
Mileage
260,000 mi
Fuel system
Filed Nov 4, 2016

AFTER FILLING THE GAS TANK, WITHIN A FEW MILES THE VEHICLE WILL STALL. DODGE ALREADY HAS EXTENDED THE WARRANTY ON THE FUEL TANK OF VEHICLE BUILT AFTER SEPTEMBER 2003 BUT MINE WAS BUILT AUGUST 5 2003 SO IT IS OUTSIDE THEIR WINDOW. THIS IS A VERY DANGEROUS ISSUE BECAUSE IT HAS HAPPENED TO ME ON THE HIGHWAY AT 55 MILES AN HOUR AND I THEN HAVE NO POWER AND NEED TO GET OUT OF THE WAY OF TRAFFIC THAT IS GOING TO RUN ME OVER.

NHTSA ID
10924275
Incident
Nov 3, 2016
Mileage
115,000 mi
Fuel system
Filed Feb 8, 2016

EVERY TIME WE FILL THE FUEL TANK THE CARAVAN CUTS OFF AND RIDES VERY ROUGH. THE RECALL ON THE DODGE CARAVAN WAS ON VANS BUILD STARTING ON 09/01/2003 MY CARAVAN WAS BUILT ON 09/29/2013.

NHTSA ID
10824863
Incident
Nov 1, 2014
Mileage
150,000 mi
Fuel system
Filed Feb 1, 2016

TL* THE CONTACT OWNS A 2004 DODGE GRAND CARAVAN. THE CONTACT STATED THAT AFTER REFUELING THE VEHICLE, IT STALLED WITHOUT WARNING. AFTER SEVERAL ATTEMPTS THE VEHICLE WAS ABLE TO RESTART BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

NHTSA ID
10823476
Incident
Apr 20, 2012
Mileage
70,000 mi
Fuel system
Filed Jan 12, 2016

ENGINE STALLS OUT 10 OR 15 SECONDS AFTER FILLING THE GAS TANK. USUALLY ON THE HIGHWAY YOU ARE TURNING ON TO. ITS BEEN DOING THIS FOR A COUPLE OF YEARS.

NHTSA ID
10819667
Incident
Jan 11, 2016
Mileage
160,000 mi
Fuel system
Filed Jul 29, 2015

THE VEHICLE STALLS OUT AFTER FILLING AT THE GAS STATION. REPORTEDLY DUE TO AN ISSUE WITH THE CHECK VALVE AND REQUIRES THE ENTIRE FUEL TANK TO BE REPLACED.

NHTSA ID
10744730
Incident
May 25, 2013
Mileage
75,000 mi
EngineFuel system
Filed Jun 30, 2015

TL* THE CONTACT OWNS A 2004 DODGE GRAND CARAVAN. WHILE DRIVING 45 MPH, THE TEMPERATURE GAUGE ON THE INSTRUMENT PANEL STARTED GOING TO THE RED SIDE; INDICATING THAT THE VEHICLE WAS HAVING TROUBLE REGULATING THE ENGINE COOLING SYSTEM. THE CONTACT ALSO STATED THAT THERE WAS A STRONG ODOR OF FUEL ENTERING THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP AND CARBON FILTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.

NHTSA ID
10731299
Incident
Jun 14, 2014
Mileage
100,000 mi
Fuel system
Filed Jun 1, 2015

I WENT TO THE GAS STATION AND FILLED MY GAS TANK, NOT TOPPING IT OFF, AND AS SOON AS I TURNED OUT OF THE STATION ON A MAJOR ROAD THE VEHICLE STALLED AND ALMOST RESULTING IN AN ACCIDENT. AFTER A QUICK RESTART THE VAN RAN FINE AND I WAS ABLE TO DRIVE FROM NASHVILLE, TN TO ATLANTA, GA WITH NO PROBLEMS. BUT WHEN I FILLED UP AGAIN IN ATLANTA, RIGHT AFTER PULLING OUT OF THE GAS STATION THE VEHICLE STALLED AGAIN, IN THE MIDDLE OF A BUSY INTERSECTION. THIS PROBLEM IS WIDELY REPORTED ACROSS DODGE AND CHRYSLER VANS, WITH OVER 100 COMPLAINTS ON THIS WEBSITE. I'M HOPING THIS ISSUE WITH THE GAS TANK/SENSORS WILL BE ADDRESS. THANK YOU.

NHTSA ID
10722724
Incident
May 29, 2015
Mileage
115,000 mi
Fuel system
Filed Jun 1, 2015

AFTER FUELING THE CHECK ENGINE LIGHT IS NOW ON AND INDICATES AN EMISSIONS LEAK WHICH CAUSES VAPORS TO NOW BUILD UP INSIDE THE VAN AFTER EVERY REFUELING. IF FILLED TO CAPACITY THE VEHICLE WILL ALSO STUTTER AND SOMETIMES COMPLETELY STALL SHORTLY AFTER FUELING.

NHTSA ID
10722552
Incident
May 1, 2015
Mileage
33,000 mi
Fuel system
Filed May 15, 2015

EVERY TIME I FILL MY TANK (I DO NOT TOP OFF), WITHIN A FEW MINUTES OF LEAVING THE STATION, THE VAN DIES. IT NORMALLY RE-STARTS, BUT IT TAKES QUITE A LOT OF GAS PEDAL PUMPING. THIS IS DANGEROUS WHEN IT HAPPENS IN THE MIDDLE OF AN INTERSECTION. I HAD THE FUEL PUMP AND FILTER REPLACED AND THAT DID NOT SOLVE THE PROBLEM. NOW I UNDERSTAND THAT THE VALVE ON TOP OF THE TANK IS AT FAULT, BUT YOU HAVE TO REPLACE THE ENTIRE TANK. THIS IS A DESIGN FLAW AND NEEDS TO BE CORRECTED.

NHTSA ID
10716797
Incident
Aug 15, 2014
Mileage
109,000 mi
Fuel system
Filed Apr 30, 2015

WHILE MAKING LEFT THE VEHICLE STALLED WHILE IN MOTION IN THE MIDDLE OF MAJOR INTERSECTION. AFTER A 20 OR SO SECONDS, THE VEHICLE ENGINE TURNED ON. ANOTHER INCIDENT, APPROXIMATELY A YEAR AGO, WHILE TRAVELING 60+ MILES ON MAJOR INTERSTATE, THE VEHICLE AGAIN SHUT DOWN WHILE IN MOTION. I HAD TO COAST THE VEHICLE, WITH LOSS OF POWER, TO MEDIAN ON THE INTERSTATE. AFTER ABOUT A MINUTE OR SO, THE VEHICLE TURNED ON. ALWAYS UPON FILLING THE GAS TANK, THE VEHICLE STALLS WHILE EXITING THE GAS STATION OR SHORTLY THEREAFTER. AFTER A MINUTE, THE VEHICLE IS ABLE TO TURN BACK ON. *TR

NHTSA ID
10713706
Incident
Apr 10, 2015
Mileage
108,000 mi
Fuel system
Filed Mar 31, 2015

CAR SHUTS OFF AFTER FILLING THE GAS TANK. THIS HAS HAPPENED SEVERAL TIMES. ALWAYS ON THE ROAD AND IN TRAFFIC. *TR

NHTSA ID
10702901
Incident
Mar 30, 2015
Mileage
124,000 mi
Fuel system
Filed Feb 16, 2015

AFTER FILLING MY '04 GRAND CARAVAN WITH FUEL AND ATTEMPTING TO LEAVE THE PUMP MY CARAVAN SHUTS OFF. THIS HAS BEEN ON AN ONGOING ISSUE FOR OVER 2 YEARS. AFTER SEVERAL REPAIR ATTEMPTS I WAS TOLD TODAY THAT THE VAPOR SEPARATOR VALVE LOCATED ON TOP OF THE GAS TANK IS FAULTY. A VALVE THAT DODGE DOES NOT MAKE AVAILABLE FOR REPAIR. THE ONLY "FIX" THAT IS OFFERED IS TO REPLACE THE ENTIRE TANK OF WHICH I WAS TOLD TODAY WOULD BE $1600. *TR

NHTSA ID
10683697
Incident
Jan 22, 2015
Mileage
150,000 mi
Fuel system
Filed Dec 23, 2014

EVERY TIME I FILL UP THE VAN, AS SOON AS I PULL OUT OF THE GAS STATION IT WILL IDLE ROUGH, HESITATE, OR DIE ALL TOGETHER. I COULD HAVE 1/2 TANK AND ADD MAYBE 5 GAL OF GAS AND IT WILL DO THE SAME THING. I SAW ONLINE THAT I AM NOT THE ONLY ONE THAT HAD THIS ISSUE. IT RANGES FOR DIFFERENT YEARS AND COME TO FIND OUR IT HAS TO DO WITH A VALVE ABOVE THE TANK AND CANT BE REPLACED SINGLY BUT THE WHOLE TANK FOR $1600 PLUS LABOR. THIS IS A SAFETY ISSUE BECAUSE THIS THING HAS HAPPEN IN THE MIDDLE OF AN INTERSECTION WHILE TURNING. I CALLED MELLOY DODGE HERE IN ALBUQUERQUE NM AND THEY RIGHT SHOT ME DOWN ABOUT AS QUICK IT TOOK TO DIAL THE PHONE NUMBER. *TR

NHTSA ID
10668094
Incident
Nov 15, 2012
Mileage
80,000 mi
Airbags
Filed Dec 19, 2014

I WAS DRIVING AND THE PASSENGER SIDE AIRBAG DEPLOYED. THERE WAS NO ONE IN THE PASSENGER SEAT AND NO ACCIDENT TO CAUSE THE AIRBAG TO BLOW. *TR

NHTSA ID
10667399
Incident
Nov 15, 2012
Mileage
241,000 mi
Fuel system
Filed Dec 19, 2014

THE FUEL PUMP HAS HAIR LINE FRACTURES IN MULTIPLE PLACES OF FUEL PUMP IN AND IS LEAKING GAS LOOKS LIKE ITS BEEN THERE FOR AWHILE BUT I JUST NOTICED IT IN JULY IV BEEN READING UP ON IT AND THERE'S. BEEN ALOT OF PEOPLE WITH THE SAME PROBLEM WITH 04 DODGE GRANDCARE VANS SXT AND OTHERS MODELS ALSO...... THANKS. *TR

NHTSA ID
10667398
Incident
Jul 10, 2014
EngineFuel system
Filed Sep 23, 2014

AFTER TAKING ON GAS, ENGINE WILL SOMETIMES STUMBLE AND MOST OF THE TIME QUIT RUNNING. TRIED NOT OVER FILLING IT AND IT STILL WILL JUST DIE SOMETIME AFTER TAKING ON GAS. ON TWO OCCASIONS, IT DID THIS AFTER HITTING HIGHWAY SPEEDS. IT WOULD SUDDENLY LOSE POWER AND YOU HAD TO PULL OFF THE ROAD. IT WOULD NORMALLY START BACK UP AND HAVE NO MORE PROBLEMS UNTIL NEXT FILL UP. BECAUSE OF THIS, WE DON'T FILL UP AND HIT THE ROAD. WE DRIVE AROUND BEFORE DRIVING AT HIGHWAY SPEEDS. ONCE, IT DIED IN FRONT OF SEVERAL CARS AND A BIG TRUCK HAD TO BRAKE HARD AND SWERVE OFF THE ROAD. SO FAR, THERE HAS NOT BEEN ANY KNOWN ACCIDENTS BUT FEEL IT IS A MATTER OF TIME BEFORE SOMEONE GETS HURT. THE MECHANIC SAID IT WAS SOMETHING WRONG WITH A VALVE IN GAS TANK AND THAT YOU CAN'T BUY THE PART. WE DON'T LOAN OUR VAN TO THE KIDS ANYMORE SINCE MY OLDEST DAUGHTER ALMOST CAUSED A WRECK AND ALMOST GOT HIT WHEN THE VAN LOST POWER. *TR

NHTSA ID
10638411
Incident
Oct 12, 2011
Mileage
75,000 mi
EngineFuel system
Filed Sep 19, 2014

FOR THE PAST FOUR YEARS OR SO, ALMOST EVERY TIME AFTER FILLING UP THE GAS TANK, THE 2004 DODGE GRAND CARAVAN ANNIVERSARY EDITION STALLS. I CAN BE JUST PULLING AWAY FROM THE PUMP WHEN IT HAPPENS, OR STOPPED AT A STOP LIGHT WITHIN A FEW MINUTES FROM LEAVING THE GAS STATION. YOU CAN FEEL THE CAR 'JUMP' LIKE SOMEONE IS PRESSING THE GAS PEDAL QUICKLY AND IT JERKS THE VAN A BIT FORWARD. THEN IT STALLS. IT TAKES A FEW TURNS OF THE KEY AND PRESSING THE GAS PEDAL VERY QUICKLY AND FORCEFULLY TO GET IT STARTED AGAIN. I HAVE GOTTEN INTO THE HABIT OF DRIVING THE VAN AROUND A PARKING LOT FOR A FEW MINUTES UNTIL IT FEELS BACK TO NORMAL BEFORE PULLING OUT INTO TRAFFIC, AS I'M CONCERNED IT WILL STALL OUT IN THE MIDDLE OF TRAFFIC. THIS ONLY HAPPENS RIGHT AFTER FILLING UP THE GAS TANK. IT CONCERNS ME NOW MORE THAN EVER SINCE MY SON IS LEARNING HOW TO DRIVE AND I WANT HIM TO BE SAFE. *TR

NHTSA ID
10637669
Incident
Jun 1, 2010
Mileage
100,000 mi
Engine
Filed Sep 16, 2014

TL* THE CONTACT OWNS A 2004 DODGE GRAND CARAVAN. AFTER REFUELING THE VEHICLE AND DRIVING AT VARIOUS SPEEDS, THE ENGINE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE, BUT THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

NHTSA ID
10633507
Incident
Apr 2, 2007
ElectricalFuel systemPowertrain (other)
Filed Sep 15, 2014

ENGINE STARTED MISSING, VIBRATIONS FROM ENGINE. DIAGNOSIS ELECTRICAL FAULT. WIRING HARNESS BRITTLE FORM HARNESS BEING PLACED ON, OVER AND NEXT, SNAKED AROUND EXHAUST MANIFOLD, CAUSING PREMATURE WIRING FAILURE. FUEL INJECTOR WIRING HARNESS UNSHIELDED IN SIDE OF INTAKE MANIFOLD / PLENUM. WIRING HARNESS POORLY SHIELDED. THIS IS A DELIBERATE, INTENTIONAL DESIGN / ENGINEERING TO SNAKE WIRING HARNESS AROUND EXHAUST MANIFOLD. CAUSING WIRING HARNESS FAILURE. USING SUB-STANDARD WIRING COMPONENTS AND NOT USING SHIELDING TO CAUSE PRE-MATURE FAILURE. INSTALLING PCM (COMPUTER) IN WHEEL WELL FOR PRE-MATURE FAILURE EXPOSED TO SALT, ROAD DEBRIS, WATER, ETC. PCM INSTALLED IN OPEN AREA OF VEHICLE PRONE TO FAILURE. CONSEQUENTIAL SAFETY ISSUES. *TR

NHTSA ID
10633124
Incident
Sep 10, 2014
Mileage
176,000 mi
Fuel system
Filed Sep 11, 2014

TL* THE CONTACT OWNS A 2004 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE WOULD STALL IMMEDIATELY AFTER REFUELING. THE CONTACT INDICATED THAT THE FAILURE HAD OCCURRED ON MULTIPLE OCCASIONS AND IN SOME INSTANCES THE VEHICLE WOULD STALL UP TO TWO TIMES BEFORE OPERATING AS NORMAL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 115,000.

NHTSA ID
10632542
Incident
Sep 2, 2010
Mileage
115,000 mi
Interior & seats
Filed Aug 25, 2014

I WAS SITTING IN FRONT DRIVER SEAT TURNED TO PLACE AN ITEM INTO PASSENGER SEAT AND WHERE THE LOWER SPRINGS ATTACH TO SEAT BACK REST OF THE DRIVER SEAT THE SEAT FRAME SNAPPED IN HALF AND THE LOWER SUPPORT ARM THAT CONNECTS THE TWO LOWER PARTS OF THE BACK REST TOGETHER SPLIT. *TR

NHTSA ID
10628190
Incident
May 14, 2014
Mileage
200,000 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

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