BrakesDriver assistanceExterior lighting
Filed Sep 16, 2018
MULTIPLE ELECTRICAL SYSTEMS MALFUNCTION FROM INTERIOR LIGHTS AIR CONDITIONER BLEND DOOR HEADLIGHT INDICATOR SWITCH AND WINDOW SWITCH. CAR HAS HAD SEVERAL CALIPERS FAIL WITHIN OWNING THE USED CAR IN LESS THEN 2 YEARS. LOSS OF POWER WHILE DRIVING. FUEL INDICATOR MALFUNCTIONS. ALL ELECTRICAL ISSUES STARTED AT THE SAME TIME. RADIO AND INTERIOR SCREEN MALFUNCTION. I AM SCARED TO DRIVE THIS CAR. THE KEY FOR WILL SET OFF ALARM WHEN HITTING UNLOCK.
- NHTSA ID
- 11129720
- Incident
- May 2, 2018
- Mileage
- 82,000 mi
BrakesDriver assistanceEngine
Filed Jul 26, 2017
I HAD TO HAVE TRANSMISSION REPLACED WHICH I FILED A COMPLAINT ALREADY AND SINCE THAT THE ESP , ALL WHEEL DRIVE, SKIDDING AND ANOTHER LIGHT KEEPS COMING ON AND OFF AND MY BRAKES ONLY WORK HALF THE TIME AND NOW MY DRIVER WINDOW WONT GO UP OR DOWN OR MIRROR WORK AND TODAY MY CAR WONT START. MY HUSBAND CHECKED FUSES THEY ARE GOOD BUT HAVE NO POWER TO OVER HALF OF THEM. I CALLED TATE DODGE THEY WANT ANOTHER 1102.00 JUST FOR ME TO BUT THE TIPM PART AND DO THE WORK MYSELF. I CANT BREAK A FUSE BOX AND DO NOT FEEL THIS IS FAIR AND UNLESS I REPLACE THEN MY CAR DONT WORK NOW.
- NHTSA ID
- 11010696
- Incident
- Jul 26, 2017
- Mileage
- 103,200 mi
Driver assistanceElectrical
Filed Mar 7, 2017
THE CAR IS ACTING POSSESSED. THE PEDOMETERS AND ALL THE LIGHTS ON THE DASHBOARD ARE BLINKING ON AND OFF THE WINDOWS ARE ROLLING UP AND DOWN BY ITSELF. THE CAR CUTS OFF BY ITSELF WHICH DRIVING AND WHEN I PUT IT IN PARK THE GEAR SHIFT WON'T MOVE OUT OF PARK AND THE CAR WON'T CUT ON. I TOOK IT TO THE DEALERSHIP AND THEY TOLD ME THAT THE TIPM MODULE NEEDS TO BE REPLACED AND THE WIRE HARNESS.BUT DIDNT TELL ME THAT ITS RECALLS OUT HERE 4 THE SAME PROBLEM MY CAR IS HAVING.
- NHTSA ID
- 10959451
- Incident
- Mar 6, 2017
BrakesDriver assistanceElectrical
Filed Jan 19, 2016
LOSES POWER WILL IDLE AND ALSO DRIVING. DOES NOT ALWAYS START- REQUIRES CAR TO BE SHIFTED IN AND OUT OF PARK BEFORE STARTING. DASH LIGHTS DIM WHEN WIPES ARE ENGAGED OR CHANGES AS WELL AS WHEN TURN SIGNAL USED. RECALL NO ABLE TO BE DONE DUE TO "PARTS NOT COMING IN" AT DEALERSHIP. RAPID TIRE WEAR AND ALLIGNMENT ISSUES.SPARE TIRE IS A TEMP DOUGHNUT AND CAN NOT BE USED ON AWD CARS,
- NHTSA ID
- 10821076
- Incident
- Oct 28, 2015
- Mileage
- 120,000 mi
Driver assistanceElectrical
Filed Jan 16, 2015
2009 DODGE JOURNEY HAS A RECALL ( L25) ON THE WIN MODULE DETENT RING , THIS VEHICLE WAS SOLD TO ME BY A DEALERSHIP IN 2012 WITH NOTHING SHOWING ON THE CAR FAX OF THIS RECALL. THE RECALL CAUSE THE KEY TO SLIP FROM THE IGNITION AND COMPLETELY SHUTTING THE CAR DOWN WHILE MOVING. THE KEY INADVERTENTLY MOVES AND THE ENGINE SHUT DOWN , DEPOWERING THE AIR BAGS, POWER STEERING AND POWER BRAKING. WHEN INITIALLY CALLING IN THE COMPLAINT , CHRYSLER/ DODGE EXPLAINED THAT THERE IS NO FIX OR PART YET AVAILABLE. I FURTHER EXPLAINED AS A SINGLE MOTHER THIS WAS A HUGE SAFETY HAZARD , BECAUSE IN MULTIPLE OCCASIONS I HAVE BEEN ON A FREEWAY OR STREET AND ALMOST ROLLED INTO ANOTHER CAR , ROLLING DOWN BACKWARDS ON A FREEWAY RAMP UNABLE TO BRAKE OR TELEPHONE POLE. DODGE/CHRYSLER STATED I WOULD JUST HAVE TO WAIT OR TAKE IT TO A DEALERSHIP FOR A TEMPORARY FIX.( THIS SAME TEMPORARY FIX IS NOTED IN THE DODGE DEALER SYSTEM NOT TO PUT IN THE NEWER YEAR PARTS INTO AN OLDER MODEL CAR ) AFTER CALLING AND GOING UP TO THEIR RECOMMENDED DEALERSHIPS FOR DODGE THE SERVICE DEPARTMENT STATES THEY HAVE THEIR HANDS TIED BECAUSE THERE IS STILL NO PART AVAILABLE FOR THE YEAR OF MY CAR. THEY ALSO STATED I WOULD HAVE TO PAY OUT OF POCKET ALMOST 700 DOLLARS FOR A TEMP FIX USING A NEWER MODEL CAR THAT MAY OR MAY NOT FIX IT . I AM COMPLETELY TERRIFIED TO DRIVE MY CAR THAT I HAVE TO CONTINUE TO PAY ON AND DODGE/CHRYSLER IS COMPLETELY BRUSHING OFF THE ISSUE. GOD FORBID IF WE ARE HARMED OR EVENTUALLY IN AN ACCIDENT WAITING 3 YEARS LATER FOR A REPAIR FOR THIS VEHICLE PART. *TR
- NHTSA ID
- 10676136
- Incident
- Jan 10, 2015
Driver assistanceElectrical
Filed Jul 2, 2013
MY CARS HAS BEEN ACTING UP LATELY. RANDOMLY IT WILL NOT TURN ON WHEN I TURN THE KEY IN THE IGNITION EVEN THOUGH ALL THE LIGHTS, RADIO, AND AC TURNS ON. ALL'S I HEAR IS A CLICK AND THEN IT DOES NOTHING. SOMETIME IT WORKS FINE, BUT OTHER TIMES I HAVE TO TRY 8-10 TIMES BEFORE IT WILL TURN OVER. I AM NOT SURE IF I WILL ALWAYS BE SO LUCKY OR IF ONE OF THESE TIMES I WILL BE STRANDED. I TOOK THE CAR IN FOR REGULAR MAINTENANCE AND THEY CHECKED THE BATTERY AND IT WAS OKAY. ALSO ABOUT A MONTH AGO I WAS DRIVING DOWN THE ROAD AND THE CAR STARTED AUTOMATICALLY LOCKING AND UNLOCKING DOORS. SOMETHING IS WRONG WITH THE ELECTRICAL. *TR
- NHTSA ID
- 10522962
- Incident
- Jun 10, 2013
- Mileage
- 54,000 mi
Driver assistanceElectricalFuel system
Filed Jul 21, 2012
MY TEENAGE DRIVER WAS ON THE HIGHWAY AND HAD COMPLETE LOSS OF POWER, SHE MANAGED TO PULL TO SIDE OF HIGHWAY. THE VEHICLE STARTED RIGHT UP AND WE MERGED BACK ON THE HIGHWAY ONLY TO HAVE A COMPLETE LOSS OF POWER AGAIN. WE TURNED THE CAR OFF AND WAITED 10 MINUTES. THE CAR STARTED AND WE MADE IT HOME. TWO DAYS LATER WHILE ON A RURAL ROAD THE VEHICLE SHUT OFF AGAIN. ALL WIRES AND CONNECTIONS CHECKED OUT TIGHT. WAITING TO HAVE IT TOWED AS DON'T WANT TO RISK AN ACCIDENT. *TR
- NHTSA ID
- 10466850
- Incident
- Jul 18, 2012
- Mileage
- 64,236 mi
BrakesDriver assistanceElectrical
Filed Sep 13, 2011
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
- NHTSA ID
- 10425148
- Incident
- Sep 10, 2011
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.