Owner-reported complaints naming the electrical system, filed with NHTSA
Data refreshed
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories. Every record below is an owner-reported complaint about the 2009 Dodge Journey AWD submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 47 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
The 25 most recent of 47, in the owner's own words
TRANSFER CASE IS GOING OUT, AND VEHICLE WILL STALL AND NOT START AGAIN FOR A WHILE. VEHICLE WOULD NOT EVEN BACKUP, HAD TO CALL A TOLL TRUCK.
HORN HONKS RANDOMLY BY ITSELF. PARKED, MIDDLE OF THE NIGHT, OR DRIVING THIS IS DANGEROUS DISTRACTING FOR ME AND OTHER DRIVERS. SCARY STARTLES ME AND FREAKS MY NEIGHBORS OUT! DRAINING MY BATTERY TOO. ALSO A CLICKING SOUND WHEN NOTHING ON. I GOOGLED IT AND WAS SHOCKED TO FIND HUNDREDS OF OTHERS COMPLAINTS. I CALLED CRYSLER THEY SAID TO MAKE A COMPLAINT HERE AND IF ENOUGH COMPLAINTS A RECALL WILL BE ISSUED. I SURE HOPE NO ONE GETS HURT OR DIES WAITING FOR THE MANUFACTURER TO CORRECT THE ELECTRICAL PROBLEM THEY CLEARLY KNOW ABOUT BUT WILL NOT ADDRESS UNLESS THEY ABSOLUTELY HAVE TO. WHAT A SHAME CONSUMERS PAY GOOD MONEY FOR SUCH POOR SERVICE. I KNEW I SHOULD HAVE STAYED WITH A GMC!
WHEN THE VEHICLE IS IN MOTION, THE HORN BLOWS LIKE YOU ARE HOLDING THE HORRN DOWN. THIS HAS HAPPENED SEVERAL TIMES N TRAFFIC ON THE HIGHWAY. IT ALSO HAS HAPPENED WHEN THE VEHICLE WAS STATIONARY IN THE MIDDLE OF THE NIGHT. WHILE WE WERE SLEEPING. WE THOUGHT SOMEONE WAS STEALING IT. AT LEAST 4 TIMES IT WENT OFF. TOOK THE VEHICLE TO THE DEALERSHIP IN OCT. 2017 THEY TOOK OUT THE HORN FUSES. BECAUSE IT BLOWED ALL NIGHT AND IT KILLED THE BATTERY. THEY CALLED IT THE GHOST HORN. SO I'M DRIVING AROUND NOW IN THIS VEHICLE WITHOUT A HORN.
HAVE BEEN HAVING ISSUES WITH MY CAR EITHER TAKING SEVERAL ATTEMPTS TO START OR NOT EVEN START AT ALL. HAPPENS PERIODICALLY. I HAVE TAKEN IT TO THE DEALERSHIP SEVERAL TIMES FOR THIS ISSUE AND THEY WERE NOT ABLE TO PIN POINT WHAT WAS CAUSING THE PROBLEM. THEY DID REPLACE SEVERAL THINGS, INCLUDED THE STARTER. STILL HAVING THE SAME ISSUE!
THE CAR IS ACTING POSSESSED. THE PEDOMETERS AND ALL THE LIGHTS ON THE DASHBOARD ARE BLINKING ON AND OFF THE WINDOWS ARE ROLLING UP AND DOWN BY ITSELF. THE CAR CUTS OFF BY ITSELF WHICH DRIVING AND WHEN I PUT IT IN PARK THE GEAR SHIFT WON'T MOVE OUT OF PARK AND THE CAR WON'T CUT ON. I TOOK IT TO THE DEALERSHIP AND THEY TOLD ME THAT THE TIPM MODULE NEEDS TO BE REPLACED AND THE WIRE HARNESS.BUT DIDNT TELL ME THAT ITS RECALLS OUT HERE 4 THE SAME PROBLEM MY CAR IS HAVING.
TAKATA RECALL - WAS DRIVING DOWN THE ROAD AT 40 MPH. CAR BEGAN TO IDLE HIGH, PULLED OVER TO SHOULDER AND TURNED OFF THE CAR. OPENED THE HOOD, SMELLED BURNING ELECTRICAL SMELL. CLOSED THE HOOD, TRIED TO START THE CAR. NO START, LIGHTS ON BUT WOULD NOT START. TRIED TO PUT IT IN NEUTRAL, STILL NO START. VEHICLE WAS TOWED 15 MILES TO MY APARTMENT COMPLEX. *TR
I BUY THE VEHICLE AND CHECKING THE VEHICLE'S HISTORY, I SEE THAT THE CAR HAS 2 OPEN RECALLS TO REPAIR PROBLEMS IN THE CAR, TRY TO COMMUNICATE BY EMAIL WITH THE COMPANY BUT SAY THEY DO NOT HAVE THE PARTS. I WANT TO REPAIR MY CAR BEFORE AN ACCIDENT ...
CAR WAS BOUGHT 02/2016. STARTING HAVING START AND ELECTRICAL PROBLEMS IN MARCH 2016 CONTACTED DEALERSHIP IN MAY 2016 HAD KEY REPLACED AND ELECTRICAL REPLACED IN JULY CAR WAS STILL HAVING PROBLEMS. OPENED A CASE WITH DODGE, AND HAVE BEEN TOLD THERE IS NOTHING THAT CAN BE DONE UNTIL THE DEALERSHIP CAN DUPLICATE THE PROBLEM THE CAR STARTS INTERMITTENTLY, RADIO WILL TURN OFF WHILE DRIVING AND TURN ON AT FULL VOLUME THE ONLY HAPPENS IF YOU DRIVE THE CAR. I WILL NOT HAPPEN IF IT SITS IN A PARKING LOG BEING STOPPED AND STARTED EVERY DAY. CAR FAX WILL SHOW THAT THE KEYS AND ELECTRICAL HAVE NOW BEEN REPLACED TWICE.
MY DODGE JOURNEY WILL NOT ALWAYS START IT WILL JUST CLICK THEN AFTER SEVERAL ATTEMPTS IT WILL START. MY DRIVERS SIDE DOOR THE POWER WINDOW DOES NOT WORK IT JUST STOPPED WORKING. NOW MY GEAR SHIFT DOES NOT WANT TO SHIFT INTO GEAR, START THE CAR UP THE CAS TRACTION LIGHT IS ON AND THE GEAR WILL BE STUCK. SO I HAVE TO TURN THE CAR OFF SEVERAL TIMES THEN I AM ABLE TO MOVE THE GEAR SHIFT. IT IS VERY FRUSTRATING TO GET IN YOUR CAR AND YOU CANNOT EITHER START IT OR IT JUST DO NOT MOVE .
ELECTRICAL SYSTEMS DON'T WORK ALL THE TIME SUCH AS RADIO. BURNING SMELL. SEAT BELT STOPPED WORKING LAST YEAR HAD TO REPLACE ENTIRE UNIT. PTO WENT OUT 8 MONTHS AFTER 6 MONTHS PURCHASE.
12/7/15 TOOK 2009 JOURNEY WITH 58575 MILES TO DODGE DEALERSHIP BECAUSE THE WINDSHIELD WIPERS WERE COMING ON BY THEMSELVES. DEALERSHIP REPLACED 2 WINDSHIELD WIPER SWITCHES COSTING $552.44. DROVE VEHICLE OUT OF SHOP 12/8/15 GOT 1/4 MILE AWAY AND WIPERS TURNED ON BY THEMSELVES IN ADDITION THE LEFT SIGNAL TURNED ON. DROVE BACK TO DODGE PICKED UP LATER AND WAS ADVISED THEY UPDATED TIPM SOFTWARE - NO CHARGE BECAUSE I CALLED DODGE COMPLAINTS. 2/26/16 PROBLEMS STATED AGAIN CURRENTLY HAVE APPOINTMENT TO BRING BACK TO DODGE DEALERSHIP 3/7/16 WILL UPDATE
LOSES POWER WILL IDLE AND ALSO DRIVING. DOES NOT ALWAYS START- REQUIRES CAR TO BE SHIFTED IN AND OUT OF PARK BEFORE STARTING. DASH LIGHTS DIM WHEN WIPES ARE ENGAGED OR CHANGES AS WELL AS WHEN TURN SIGNAL USED. RECALL NO ABLE TO BE DONE DUE TO "PARTS NOT COMING IN" AT DEALERSHIP. RAPID TIRE WEAR AND ALLIGNMENT ISSUES.SPARE TIRE IS A TEMP DOUGHNUT AND CAN NOT BE USED ON AWD CARS,
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY AWD. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, THE ENGINE FAILED TO START. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 112,352. PARTS DISTRIBUTION DISCONNECT.
TIRES WORE DOWN AT AN ALARMING RATE AT JUST UNDER 100 MILES AND BRAKE PADS ALSO. DOESN'T START AT SOME TIMES..JUST A CLICK...TURNS OFF FOR NO REASON...WHEN IN PARK IT ACTS LIKE IT WANTS TO MOVE FORWARD ...CANNOT KEEP AN ALIGNMENT
MY 2009 DODGE JOURNEY VEHICLE IS POSSESSED AS IT SOMETIMES LEAVES US STRANDED AFTER RUNNING OUT ON A SHORT ERRAND, SO AFTER STOPPING AND PARKING THE VEHICLE FOR SHORT PERIOD OF TIME THEN IT WILL NOT START. WE'VE TRIED TO ELECTRICALLY JUMP THE BATTERY BUT THIS HAS NO EFFECT. IT SEEMS IF YOU GIVE IT SOME TIME, PERHAPS TO COOL OFF LIKE 30 MINUTES THE CAR WILL START AGAIN. WE'VE REPLACED THE BATTERY THREE (3) TIMES IN THE PAST 18 MONTHS BUT THE PROBLEM CONTINUES. THE ELECTRICAL POWER WINDOWS WILL NOT OPEN BUT THEN THEY DO. THE FOBIX KEY'S KEYLESS ENTRY DOES NOT WORK SOMETIMES, THE PARKING LIGHTS ARE FOUND ON WHEN EVERYTHING IS OFF. THE WIRELESS IGNITION NODE AND IT'S MATCHING FOBIX KEYS HAVE BEEN REPLACED THREE TIME TO NO AVAIL.
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY AWD. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
2009 DODGE JOURNEY. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO COMPLETE WIRELESS IGNITION NODE MODULE RECALL NOTICE. *SMD
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY AWD. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY AWD. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY AWD. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY AWD. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
A LOT OF ELECTRICAL ISSUES WITH MY JORNEY, NO INJURIES SO FAR BUT NOW AM AFRAID TO DRIVE MY CAR VERY FAR DISTANCES. MY ELECTRIC DOOR LOCKS DO NOT ALWAYS WORK AND THEY CLATTER WE HAVE REPLACED 3 DOOR ACTUATORS AND THE PASSENGER DOOR IS NOW ACTING UP AGAIN AND ONE OF THE WINDOWS DON'T WORK ANYMORE, I TRY TO START MY CAR AND IT JUST CLICKS AND NOTHING HAPPENS, I USUALLY SIT THERE A MINTUE AND TRY AGAIN STILL NOTHING SO I WIGGLE THE GEAR SHIFTER AND IT STARTS! MY DRIVE TRAIN STARTED LEAKING AND WHEN WE CALLED THE DEALER THEY SAID THAT IT NO LONGER WAS COVERED BECAUSE 5 YEARS START WHEN YOU TAKE POSSESSION OF THE CAR SO WE WHERE A COUPLE MONTHS PAST SO WE HAD TO PAY 450.00 TO HAVE THE SEALS REPLACED. WE TOOK THE CAR IN FOR THE REQUIRED 75,000 MILE CHECK AND THEY SAID EVERYTHING WAS FINE. WE HAVE 81,000 MILES ALL HWY MILES ON OUR JOURNEY AND IT IS DUE FOR TIRES THIS WILL BE OUR 4TH SET. ALL THE PAINT IS PEELING OFF THE MIRRORS AND FRONT BUMPER. I HAVE LEATHER SEATS AND THE DRIVER SEAT IS SPLITTING. WE HAVE TAKEN VERY GOOD CARE OF OUR JOURNEY, SERVICED IT REGULARLY AND WAS SO HAPPY TO HAVE OUR BANK LOAN PAID OFF BUT NOW WITH ALL THE RECALL FOR IGNITION AND THE OTHER PROBLEMS WE'VE HAD I NOW WANT TO GET RID OF IT, I NEED TO CONTACT THE DEALER FOR THE XURRENT IGNITION RECALL BUT THE CLOSEST DEALER I'D GREAT FALLS MT AND WE HAVE HAD BAD SERVICE FROM THEM. I WILL NOT BUY ANOTHER DODGE
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY AWD. WHILE DRIVING AT 60 MPH, THE CONTACT ATTEMPTED TO TURN THE VEHICLE TO THE RIGHT AND THE ENGINE STALLED WITH SEVERAL INDICATORS ILLUMINATING ON THE INSTRUMENT PANEL. THE VEHICLE WAS ABLE TO RESTART AFTER THE FIRST ATTEMPT. THE CONTACT STATED THAT THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE WIRELESS IGNITION NODE MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY AWD. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY AWD. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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