2009 Dodge Journey AWD Other / unspecified Problems

MY DODGE JOURNEY WILL NOT ALWAYS START IT WILL JUST CLICK THEN AFTER SEVERAL ATTEMPTS IT WILL START. MY DRIVERS SIDE DOOR THE POWER WINDOW DOES NOT WORK IT JUST STOPPED WORKING. NOW MY GEAR SHIFT DOES NOT WANT TO SHIFT INTO GEAR, START THE CAR UP THE CAS TRACTION LIGHT IS ON AND THE GEAR WILL BE STUCK. SO I HAVE TO TURN THE CAR OFF SEVERAL TIMES THEN I AM ABLE TO MOVE THE GEAR SHIFT. IT IS VERY FRUSTRATING TO GET IN YOUR CAR AND YOU CANNOT EITHER START IT OR IT JUST DO NOT MOVE .

NHTSA ID

10893835

Incident

Aug 2, 2016

Mileage

99,400 mi

TIRES WORE DOWN AT AN ALARMING RATE AT JUST UNDER 100 MILES AND BRAKE PADS ALSO. DOESN'T START AT SOME TIMES..JUST A CLICK...TURNS OFF FOR NO REASON...WHEN IN PARK IT ACTS LIKE IT WANTS TO MOVE FORWARD ...CANNOT KEEP AN ALIGNMENT

NHTSA ID

10790218

Incident

Sep 9, 2015

Mileage

82,000 mi

FOR A WHILE NOW, RANDOMLY MY JOURNEY WILL GET STUCK IN 2ND OR 3RD GEAR AFTER TAKING OFF. I WILL HAVE TO STOP, PUT IT IN PARK, SHUT OFF THE ENGINE AND RESTART IT FOR IT TO RESET ITSELF. THE STEERING WHEEL SHAKES WHEN APPLYING THE BRAKES, BUT I'VE HAVE A COMPLETE NEW SET OF BRAKES PUT ON IT, ROTORS AND NEW CALIPERS IN THE FRONT. THE BRAKES ALSO MAKE A KNOCKING SOUND. I ALSO GOT A COMPLETE SET OF TIRES AND THEY SEEM TO BE WEARING QUICKER THAN NORMAL. I HAVE HAD 3 DIFFERENT SHOPS LOOK AT THE BREAKS FOR A DIAGNOSES AND ALL OF THEM SAY THAT THE RIGHT PARTS ON IT AND THEY DON'T SEE AND REASON FOR THE NOISES. *TR

NHTSA ID

10593079

Incident

May 21, 2014

Mileage

89,950 mi

LOW TIRE INDICATOR AS SOON AS I STARTED MY CAR. THEN THE CHANGE OIL INDICATOR FLASHED. I HAD JUST HAD AN OIL CHANGE AND ALL TIRES HAVE ACCURATE PRESSURE. SOMETIMES MY CAR WON'T START WHEN I TURN THE KEY BUT THE LIGHTS AND RADIO WILL WORK. THE SHIFTER PANEL GETS HOT SOMETIMES. THE WIPERS WILL MOVE UP A COUPLE OF INCHES WHEN I USE MY UNLOCK BUTTON ON MY KEY. MY DASH LIGHTS WILL FADE AND THEN COME BACK TO THE BRIGHTNESS I HAVE IT SET AT JUST RANDOMLY WHILE THE VEHICLE IS STARTED, DRIVING OR SITTING STILL. SOUNDS LIKE AN ELECTRICAL ISSUE. LOTS OF OTHER COMPLAINTS ABOUT THE SAME THINGS OCCURRING, YET NO RECALLS AND THINGS ARE NOT COVERED UNDER WARRANTY. *TR

NHTSA ID

10593057

Incident

May 19, 2014

Mileage

89,950 mi

I WAS DRIVING AND THE LOW TIRE PRESSURE INDICATOR CAME ON. I PULLED OVER TO A PARKING LOT AND PROCEEDED TO ADD AIR TO THE TIRE USING AN AIR PUMP. AFTER FILLING THE TIRE WITH AIR AND ATTEMPTING TO DISLODGE THE AIR PUMP HOSE. THE END OF THE TIRE STEM BROKE OFF INSIDE OF THE TIRE PRESSURE GAUGE CAUSING THE TIRE TO DEFLATE COMPLETELY. I NOTICED THAT THE TIRE STEM LOOKED CORRODED, AND I IMMEDIATELY GOOGLED THE PROBLEM WITH THIS TIRE STEM AND LEARNED THAT THERE ARE NUMEROUS COMPLAINTS WHERE THE TIRE STEMS ON THE VEHICLE CORRODE (WHICH MINE DID EXACTLY) AND THEN BREAK OFF WHILE MOST ARE DRIVING. IN ADDITION TO THIS PROBLEM THE VEHICLE ANTIFREEZE RESERVOIR'S CRACK CAUSING THE ANTIFREEZE TO LEAK OUT ON A CONSTANT BASIS. THIS TOO IS A ITEM WHICH SHOULD HAVE BEEN RECALLED LONG AGO. THANK YOU SO MUCH FOR YOUR TIME AND CONSIDERATION INTO THESE REPORTED BY UN-NOTED DEFECTS IN THIS VEHICLE. *TR

NHTSA ID

10551972

Incident

Apr 19, 2012

Mileage

88,000 mi

OWNER OF A 2009 DODGE JOURNEY SXT AWD WITH KUMHO SOLUS KH16 TIRE 225/55R19 SIZE STOCK TIRES. AFTER EXPERIENCING COMPLETE RIGHT FRONT TIRE FAILURE WHILE TRAVELING APPROXIMATELY 45 MPH ON A PAVED TWO-LANE HIGHWAY, OWNER INSTALLED THE TEMPORARY SPARE TIRE. THE VEHICLE'S AWD LIGHT IMMEDIATELY ILLUMINATED. OWNER CEASED OPERATING THE VEHICLE AND OBTAINED THE SERVICES OF A TOW COMPANY. APPARENTLY, THIS VEHICLE CANNOT BE DRIVEN WITH THE SPARE TIRE SUPPLIED BY THE MANUFACTURER AS THE AWD! LIGHT ILLUMINATED. THE OWNER'S MANUAL STATES THE VEHICLE SHOULD BE SERVICED RIGHT AWAY WHEN THE AWD! LIGHT ILLUMINATES. THERE IS NO CAVEAT STATEMENT REGARDING DRIVING TO A CLOSE LOCATION FOR LIMITED MILEAGE. MOREOVER, THE MANUAL STATES THE PTO UNIT (AKA AWD! UNIT) WILL BE DAMAGED IF THE CAR IS DRIVEN WITH THE AWD! LIGHT ILLUMINATED. DRIVING WITH THE SUPPLIED TEMPORARY SPARE CAUSED THE AWD! LIGHT TO ILLUMINATE. ADDITIONALLY, IF THE CAR IS DRIVEN WITH THE TEMPORARY SPARE INSTALLED AND THE AWD! LIGHT ILLUMINATED AND DAMAGE TO THE PTO OCCURS, IS THIS DAMAGE COVERED UNDER WARRANTY? IF THE SPARE IS TOO SMALL, AS IS THE CASE VIA VISUAL INSPECTION, WHY IS THAT SPARE TIRE SUPPLIED WITH THE VEHICLE? SHOULDN'T AN ACCEPTABLE SPARE BE MADE AVAILABLE, OR A CAVEAT STATEMENT REGARDING DRIVING ON THE TEMPORARY SPARE FOR LIMITED MILEAGE BE SUPPLIED, SO THE DRIVER/OWNER IS NOT STRANDED? ADDITIONALLY, CULPABILITY FOR DAMAGE AND THE INCURRED EXPENSES SHOULD BE BORN BY THE MANUFACTURER IN THIS CASE, AND A STATEMENT REGARDING SUCH SHOULD BE EVIDENT AND CLEAR IN THE OWNER'S MANUAL. *TR

NHTSA ID

10475525

Incident

Sep 15, 2012

Mileage

64,321 mi

I AM A LICENSED COMMONWEALTH OF PENNSYLVANIA CERTIFIED STATE INSPECTION MECHANIC. I JUST ENCOUNTERED A VERY DANGEROUS SITUATION WITH A CUSTOMERS 2009 DODGE JOURNEY AWD VEHICLE TODAY, JULY 14, 2012. I WANTED TO BRING THIS TO THE ATTENTION OF THE PROPER AUTHORITY, WITH THE HOPE THAT THIS COULD BE INVESTIGATED IN DETAIL TO PREVENT A POTENTIAL FATALITY OR A NUMBER OF THEM.TODAY A REGULAR CUSTOMER OF MINE, ARRIVED AT MY FACILITY WITH A FLAT TIRE, AFTER FURTHER INSPECTION; I NOTICED THE VALVE STEM WAS MISSING ( ON THE 2009 JOURNEY AND MANY NEW VEHICLES THIS IS A " TPMS" - TIRE PRESSURE MONITOR SENSOR) THE CUSTOMER WAS DRIVING AT APPROX. 30 MPH AND NOTICED THE LIGHT COME UP ON THE DASH AND WITHIN SECONDS HER TIRE WAS FLAT, NOTHING WAS HIT, NO JOLT, NO WARNING, JUST POOF, THE TIRE WENT FLAT. LUCKILY SHE WAS DRIVING AT A LOW RATE OF SPEED ON A RURAL ROADWAY AND WAS ABLE TO STOP THE VEHICLE AND EXIT TO SAFETY WITH HER CHILDREN. ONCE I DISMOUNTED THE TIRE, I FOUND THE TPMS ON THE INSIDE OF THE TIRE LEAVING JUST A HOLE IN THE RIM, HENCE THE LOSS OF AIR PRESSURE. THE THREADS ON THE TPMS WERE COVERED WITH OXIDATION AND NO RETAINING NUT WAS FOUND,THE STEM WAS NOT BROKEN, ALTERED OR VANDALIZED, IT JUST CAME UNATTACHED. THE THREADS WERE OXIDIZED SO BADLY THAT ANOTHER RETAINER COULD NOT BE THREADED ON, SO I REPLACED THE TPMS WITH A NEW ONE. AFTER INSTALLING THAT TIRE, I WENT TO TEST THE AIR PRESSURE IN THE OTHER FRONT TIRE, AS I GENTLY PLACED THE PRESSURE GAUGE ON THE TPMS VALVE STEM TO CHECK THE PRESSURE, POOF THAT TPMS WENT RIGHT THRU THE RIM; THE RETAINING NUT SHATTERED AND BROKE INTO PIECES, QUICKLY CAUSING A MASSIVE AND RAPID LOSS OF PRESSURE.IT IS MY OPINION THAT, HAD THE VEHICLE BEEN TRAVELING FASTER, A VEHICLE OWNER WOULD BE LEFT IN A VERY BAD SITUATION, PERHAPS CAUSING A LOSS OF CONTROL AND A POTENTIAL FATALITY. TPMS SENSORS NEED TO BE INSPECTED OR RECALLED TO PREVENT DEATH. *TR

NHTSA ID

10465676

Incident

Jul 13, 2012

Mileage

50,000 mi

APPROXIMATELY EVERY 15-20K MILES, THE BRAKE SYSTEM AND TIRES WEAR COMPLETELY, REQUIRING FULL REPLACEMENT. CHRYSLER/DODGE IS AWARE, BUT CHOOSES TO OFFER ONLY MINOR ASSISTANCE, AND PITHY EXCUSES, EVEN GOING SO FAR AS TO BLAME IT ON "WOMEN DRIVERS". *TR

NHTSA ID

10453794

Incident

Mar 31, 2010

Mileage

17,000 mi

HAVE HAD ONGOING ISSUES WITH 2009 DODGE JOURNEY. VEHICLE LOSES POWER WHILE DRIVING, THIS HAS HAPPENED APPROXIMATELY 10 TIMES IN THE LAST YEAR. THE TIRES SOLD ON THE VEHICLE (225-55-R19) ARE NOT REPLACEABLE. I GOT A FLAT AND WAS TOLD TO RIDE ON THE DONUT UNTIL THEY COULD LOCATE A NEW TIRE, 12 DAYS LATER STILL NO TIRE, I DEMANDED THE DEALER SELL ME A TIRE OFF OF A CAR IN THE LOT, THEY FINALLY AGREED. HOWEVER, I WAS CALLED AFTER I LEFT THE CAR AND TOLD THAT BECAUSE IT IS AWD ALL 4 TIRES MUST BE REPLACED OR IT WILL DAMAGE MY TRANSMISSION AND THAT POSSIBLY, I ALREADY HAVE DAMAGED DUE TO DRIVING ON DONUT. HAD NO CHOICE BUT TO BUY 4 NEW TIRES, WHILE AT DEALER HAVING 4 NEW , LARGER TIRES (235 55 R19) PUT ON THE DEALER BROKE VALVE SENSOR ON 2ND TIRE, 1ST TIME THEY BROKE ONE WAS IN MARCH 2011. VEHICLE HAS 31,000 MILES ON IT AND THE SENSORS SHOULD LAST A MINIMUM OF 5 YEARS. DEALER WILL NOT COVER UNDER WARRANTY. AFTER PAYING $827 TO REPLACE 4 TIRES, WHEN I ONLY NEEDED 1 NEW TIRE AND 2 MISSING VALVE SENSORS, I DROVE OFF THE LOT AND THE VEHICLE AGAIN LOST POWER, DEALER HAS HAD VEHICLE IN AT LEAST 4 TIMES TO FIX PROBLEM IN THE PAST, THEY STILL HAVE NOT RESOLVED OR LOCATED THE PROBLEM. I RESTARTED VEHICLE AND IT DIED AGAIN, RESTARTED A 3RD TIME AND I LOST ALL DASH LIGHTING. THIS WAS WITHIN AN 8TH OF MILE OF THE DEALER LOCATION. I TURNED THE CAR AROUND AND RETURNED IT TO THE DEALER, WHICH IS WHERE IT REMAINS UNTIL THEY CAN FIX IT!! NYS ATTORNEY GENERAL STATES THIS DOES NOT QUALIFY AS A "LEMON" BECAUSE THE DEALER ATTEMPTED TO REPAIR, I DISAGREE! I AM FILING A 2ND LEMON LAW CASE WITH THEM AT THIS TIME. BUYER BEWARE!! *TR

NHTSA ID

10408991

Incident

Jun 25, 2011

Mileage

16,000 mi

WE HAD TO REPLACE FRONT BRAKES AND RESURFACE THE ROTORS AT 18,785 MILES. REPLACED REAR BRAKE PADS AT 26,848 MILES AND REPLACED FRONT BRAKE PADS AND ROTORS AT UNDER 36,000 AGAIN. THIS CAR HAS 35,885 ON IT. I MISPLACED THE LETTER SENT HOME ABOUT BEING REIMBURSED FOR THESE PROBLEMS. WE JUST DECIDED TO BUY OUR LEASE. WE NEED NEW TIRES ONLY WE AREN'T WAITING FOR THE EXPENSIVE ONES ON BACKORDER WE WILL USE THE ALTERNATE SIZE AND BRAND. YESTERDAY I LOST ALL POWER IN THE CAR. WINDOWS WONT GO UP OR DOWN, NO AIR, NO RADIO, NO WINDSHIELD WIPERS, NO POWER LOCKS.ITS HOT IN NJ I CANT DRIVE THIS CAR WITHOUT THESE THINGS. I SHOULDN'T HAVE TO DRIVE IT WITHOUT THESE THINGS. THERE ARE LESS THAN 36000 MILES ON THE CAR. I HIT MY 36 MONTH MARK ON 5/31 SO AM I OUT OF LUCK. CAN DODGE STAND PROUDLY BEHIND THEIR NAME AND RECALL THESE CARS WILL ALL OF THESE PROBLEMS? I READ THE BLOGS AND MESSAGE BOARDS-IM NOT THE FIRST PERSON AND I WONT BE THE LAST TO HAVE THESE PROBLEM. WHY SHOULD ALL THE RESPONSIBILITY BE PUT ON THE CUSTOMER. THIS IS MY 2ND DODGE AND THIS WILL PROBABLY BE MY LAST IF THEY CANT STEP UP AND OWN SOME OF THIS FAULTS. I DON'T KNOW THE ANSWER TO THE EQUIPMENT MAKE AND MODEL SO I AM PUTTING IN ANYTHING TO ALLOW ME TO GET TO THE NEXT PAGE. IF I KNEW THIS INFO. I WOULD BE A MECHANIC AND WOULD HAVE KNOWN ABOUT THESE PROBLEMS BEFORE I BOUGHT THE CAR. I AM CHOOSING 3M SERIES 963(THIS MEANS NOTHING-THIS IS THE ONLY WAY I CAN GET ONTO THE NEXT PAGE SO DISREGARD THIS SECTION OF THE COMPLAINT). *TR

NHTSA ID

10407409

Incident

Jun 19, 2011

Mileage

35,858 mi

WHILE WASHING THE TIRES AND RIMS ON MY DODGE JOURNEY I HIT A VALVE STEM BREAKING IT OFF. I HAVE WASHED MANY WHEELS IN THE PAST AND NEVER HAD THIS HAPPEN BEFORE. I WAS VERY LUCKY THAT IT DIDN'T HIT ME OR MY HAND. I THINK I WILL TAKE IT TO THE CAR WASH THE NEXT TIME. *TR

NHTSA ID

10383340

Incident

Feb 19, 2011

Mileage

20,288 mi

2009 SXT AWD DODGE JOURNEY IS A REPLACEMENT FOR THE INITIAL JOURNEY WE PURCHASED WHICH WAS A LEMON. WE PICKED UP THIS CAR 5/2009. IT HAD A STRANGE SMELL, MUCH LIKE PROPANE WHEN THE ENGINE WAS WARM. THE DEALER WAS UNABLE TO IDENTIFY AFTER SEVERAL VISITS. WE GAVE UP. THIS PROBLEM CONTINUED FOR THE LAST YEAR - PROGRESSIVELY THE SMELL WORSENED. ON THURSDAY, 10-28-10 WHILE ON INTERSTATE 270 I NOTICED SMOKE COMING FROM MY ENGINE, AND THE PROPANE SMELL WAS ALMOST OVER POWERING. I PHONED THE DEALER AGAIN. THEY SAID TO BRING IN ON MONDAY, 11-1-10. ON THE EVENING OF 10-31-10 I NOTICED DRIPPING COMING FROM THE CAR ON MY GARAGE FLOOR. I WAS ABLE TO PUT A PAN UNDERNEATH AND TAKE TO DEALER MONDAY MORNING. AT THE DEALER 11-1-10, I WAS TOLD THIS FLUID WS "GEAR FLUID." SEVEN HOURS LATER I PHONED DEALER AND WAS TOLD THEY HAD TO ORDER A PTU SEAL. PLEASE, PLEASE GOOGLE OR SEARCH YOUR SITE FOR PTU ISSUES ON THIS CAR. THERE HAVE BEEN FIRES CAUSED, ENGINE FAILURES, ETC. EVEN AFTER THE PTU SEAL HAS BEEN REPLACED IT DOES NOT FIX THE PROBLEM. WITHIN A FEW WEEKS IT APPEARS THAT WHEN THIS INITIAL SEAL IS BREACHED, IT DAMAGES THE OTHER SEALS, WHICH IN TURN CAUSES PROBLEMS WITH THE TRANSMISSION AND BRAKING SYSTEM. ALSO, NOTEWORTHY, I JUST HAD TO HAVE MY BRAKES AND ROTORS REPLACED AT 18,000 DUE TO THE "TURNING BLUE." AND NOW, AFTER THAT WORK MY STEERING WHEEL SHAKES VIOLENTLY, WHICH THE DEALER CAN'T SEEM TO FIGURE OUT WHY. I AM ALSO FILING A COMPLAINT WITH CONSUMER AFFAIRS, THE ATTORNEY GENERALS OFFICE (MARYLAND) AND MOST LIKELY WILL BE GETTING A LAWYER. THE DODGE JOURNEY IS A SERIOUS SAFETY PROBLEM FOR OUR ROADS. *TR

NHTSA ID

10363616

Incident

Oct 28, 2010

Mileage

22,000 mi

MY DODGE JOURNEY HAS 28,000 MILES ON IT, AND WAS PURCHASED NEW IN MARCH OF 2009. THERE HAS BEEN A NOTICEABLE PULSING, AND NOISE WHEN THE BRAKES ARE APPLIED. DURING A ROUTINE OIL CHANGE MY LOCAL MECHANIC URGED MY TO HAVE MY BRAKES AND ROTORS REPLACED FOR SAFETIES SAKE, AND NOTED THAT THEY WOULD NOT PASS INSPECTION. THEY WERE IN SUCH POOR CONDITION THAT MY MECHANIC WOULD NOT RESURFACE THE ROTORS, AND ONLY REPLACE THEM. I IMMEDIATELY SCHEDULED AN APPOINTMENT WITH THE DEALER I PURCHASED THE CAR FROM(REEDMAN TOLL, LANGHORNE PA). THE DEALER WOULD PROVIDE NO COMPENSATION, AND WOULD NOT ACKNOWLEDGE THAT CHRYSLER HAS AN ISSUE WITH THEIR BRAKES/ROTORS. UPON THE DEALERS INSPECTION, HE CONFORMED THE BRAKE AND ROTOR WEAR, AS EXPECTED. THE DEAL TOLD ME THAT I COULD GO "ANOTHER 1,000 OR SO MILES" ON THESE BRAKES AND ROTORS BEFORE I NEEDED TO DO ANYTHING. I QUESTIONED THE NEED FOR ROTORS AT LESS THAN 30,00 MILES AND I WAS TOLD THAT 30,000 MILES IS AN ACCEPTABLE AMOUNT FOR REPLACEMENT. I HAVE OWNED MANY CARS, AND NONE OF THEM HAVE HAD ROTORS REPLACED BEFORE 50,000. UPON FURTHER RESEARCH, THEIR ARE THOUSANDS OF COMPLAINTS AGAINST CHRYSLER IN REGARDS TO BRAKES AND ROTORS, AND THEY HAVE DONE NOTHING. BRAKES ARE THE MOST CRITICAL ITEM ON YOUR CAR AND THEY ARE WILLING TO ROLL THE DICE WITH MY FAMILY. THIS IS UNACCEPTABLE. I SHOULD HAVE NO SAFETY CONCERNS OR OUT OF POCKET EXPENSES WITH A NEW CAR. BUT, NOW I'M FACED WITH $900 IN REPAIRS IN AN ECONOMY THAT I SHOULD BE SAVING IN. CHRYSLER SHOULD BE STEPPING UP AND TAKING CURE OF ITS CUSTOMERS RATHER THAN RISKING POSSIBLE INJURY. *TR

NHTSA ID

10354208

Incident

Aug 30, 2010

Mileage

28,000 mi

ROTORS, BRAKE PADS, AND CALIPERS. I HAVE HAD MY CAR IN THE SHOP 3 TIMES WITHIN THE LAST MONTH TO TRY TO FIX THIS PROBLEM. MY TIRES/BRAKES VIBRATE AND MAKE A LOUD HUMMING SOUND ON THE FREEWAY AT SPEEDS ABOVE 50 MPH AND WHEN I APPLY THE BRAKES. THE PROBLEM STARTED IN OCTOBER, I WAS TOLD THEY COULDN'T FIND ANYTHING WRONG WITH THE VEHICLE. I TOOK IT BACK IN JANUARY AND HAVE BEEN BACK 3 TIMES SINCE THEN. *TR

NHTSA ID

10308981

Incident

Oct 22, 2009

Mileage

21,153 mi