RoadVitals

2010 Dodge Journey AWD Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
97
Latest Apr 14, 2020
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Aug 11, 2010

What this page shows

Our database holds 97 NHTSA owner-reported complaints for the 2010 Dodge Journey AWD. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–25 of 97 · page 1 of 4

Driver assistanceEngine
Filed Apr 14, 2020

I WAS AT A STOPLIGHT WAITING FOR MY RIGHT OF WAY THE LIGHT TURNS GREEN I PUSH ON THE GAS AND IT GOES TO THE CENTER OF THE LIGHTS AND LOSES POWER THEN SHUTS OFF. I TRY TO START BUT IT JUST STARTS CLICKING WITH A RED LIGHTNING BOLT ON THE DASH I TR TO MOVE IN N AND IT WOULDN'T LET ME TILL AFTER LIKE 5 TIMES... FINALLY AFTER ALMOST BEING HIT FROM BEHIND THE OPPOSITE SIDE TURNS GREEN AND IM HAVING TO PUSH THE CAR BY MYSELF WITH 4 KIDS UNDER 4. TILL THIS DAY ITS UNKNOWN SITTING IN MY DRIVE WAY, AND EVER SINCE IT HAS HAPPEN IT WON'T START ANYMORE. NEVER HAD ANY PROBLEMS TILL THAT DAY ALWAYS BEEN WELL MAINTAINED. AND IT SEEMS LIKE I DRAINS EVERY BATTERY.ALSO A FAMILY MEMBER HAS THE SAME CAR AND THE SAME PROBLEM HAS HAPPEN TO THEM ALSO.

NHTSA ID
11321048
Incident
Dec 12, 2019
Mileage
118,000 mi
Filed Jul 9, 2019

HORN RANDOMLY GOES OFF WHILE DRIVING OR PARKED

NHTSA ID
11230432
Incident
Jul 2, 2019
Mileage
109,532 mi
Electrical
Filed Jul 3, 2019

THE HORN BLOWS CONTINUOUSLY OUT OF NO WHERE. I HAVE CHANGED THE BATTERY ON THE VEHICLE AFTER I HAD ONE COMPLETELY DEAD. IT WAKES UP NEIGHBORS IN THE MIDDLE OF THE NIGHT. MY ALTERNATOR IS GOOD AND PROVIDES THE CORRECT AMPERAGE. IT HONKS WHEN STARTED, SITTING STILL AND OFF AND ALL THE TIME. THIS HAS BEEN GOING ON FOR 6 MONTHS NOW.

NHTSA ID
11229311
Incident
Jul 3, 2019
Mileage
95,000 mi
Electrical
Filed Jun 8, 2019

THE HEADLIGHTS HAVE STOPPED WORKING. FUSES ARE GOOD AND BULBS ARE GOOD.

NHTSA ID
11218633
Incident
Jun 1, 2019
Mileage
46,000 mi
Brakes
Filed May 20, 2019

I BOUGHT THIS VEHICLE BRAND NEW SINCE I PUT AT LEAST 3-4 SETS OF BRAKES ON THIS CAR AND 2 SETS OF ROTORS A YEAR SINCE OWNING IT. I HAVE 56000 MILES ON MY CAR I KNOW THAT BRAKES AND ROTORS ARE NOT COVERED UNDER WARRANTY IT'S REGULAR MAINTENANCE ON A VEHICLE. BUT THIS IS OVER KILL. MY CAR IS CURRENTLY IN THE SHOP I BELIEVE THAT MY ANTI LOCK BRAKE PUMP ASSEMBLY IS OUT. I'VE REPLACE THE MASTER CYLINDER AND 2 BRAKE LINES I STILL HAVE NO PEDAL TO SPEAK OF. THE FIRST MONTH I OWNED THIS CAR THE BRAKES AND ROTORS WERE REPLACED BY BARRETH IN WASHINGTON, MO

NHTSA ID
11208794
Incident
May 3, 2019
Mileage
56,000 mi
Engine
Filed May 15, 2019

THE CAR WILL NOT START

NHTSA ID
11207916
Incident
May 15, 2019
Electrical
Filed Apr 3, 2019

MY JOURNEY WAS WORKING FINE UNTIL A FEW MONTHS AGO, WHEN THE BATTERY SEEMINGLY DIED. I REPLACED IT (NO SMALL FEAT) AND ALL WAS GOOD FOR A BIT. NOW, EVERY THIRD DAY, I GO OUT AND THE CAR IS DEAD. THE BATTERY IS BRAND NEW, BUT THE CAR ACTS AS IF IT IS DEAD. I DISCONNECT THE NEGATIVE LEAD, [PUT IT BACK ON, AND VOILA, IT STARTS AGAIN. THE BATTERY IS FINE. AT LEAST FOR A DAY, AND THE REPEATS...OVER AND OVER. I TOOK IT IN FOR THE RECALL ON THE STEERING COLUMN ELECTRICAL ISSUE AND IT LASTED FOR A WEEK AFTER THAT, AND THEN DEAD AGAIN. I SEE THE FORUMS THAT SAY LOTS AND LOTS OF PEOPLE HAVE HAD THIS PROBLEM...HAS ANYONE ACTUALLY GOT IT FIXED IN WHICH IT HAS STAYED FIXED? SINCE DODGE REFUSES TO ACKNOWLEDGE THAT THIS IS A PROBLEM, WE ARE IN A BAD CATCH-22 IN WHICH THE DEALER CAN'T/WON'T FIX IT BECAUSE IF THEY ACKNOWLEDGE THAT THIS IS AN ISSUE, THEN THEY FEEL RESPONSIBLE FOR IT, WHICH THEY CAN'T /WON'T DO. SO I AM IN THE ENDLESS BACK-AND-FORTH WITH REPAIR PLACES, WHO I SUSPECT JUST DISCONNECT THE NEGATIVE TERMINAL, RECONNECT IT, CALL VICTORY AND CHANGE ME $200. I HAVE REPLACED STARTER, ALTERNATOR AND BATTERY 3 TIMES.

NHTSA ID
11193597
Incident
Jul 2, 2016
ElectricalEngine
Filed Mar 20, 2019

CAR WILL NOT TURN ON. ONE DAY IT URNS ON FINE NEXT DAY WONT TURN ON.

NHTSA ID
11190174
Incident
Mar 19, 2019
Mileage
44,955 mi
Electrical
Filed Feb 11, 2019

MY AUTO IS NOT PART OF THE RECALL INVOLVING THE IGNITION/FOB. BUT I'VE HAD ISSUES WHEN MY AUTO SHUTS OFF FOR NO REASON, IF MY CAR IS TURNED OFF AND MY KEY IS LEFT IN THE IGNITION..I CLOSED THE DOORS AND 5-10 SEC.LATER ALL MY DOORS LOCKED. THANKFULLY MY WINDOWS WERE CROWDED, I WAS IN MY GARAGE BECAUSE IT WAS SUMMER AND MY DOG WAS IN THE AUTO. SOMETIMES MY FOB WORKS .SOMETIMES DOESN'T. HAVE REPLACED BATTERY AND FOB BUT STILL HAVE IGNITION ISSUES AT TIMES.

NHTSA ID
11176125
Incident
Nov 20, 2017
Mileage
94,000 mi
AirbagsSteering
Filed Feb 4, 2019

THE HEAT DOES NOT GET HOT ON THE PASSENGER SIDE WHEN DRIVING ANYWHERE OR WHEN PARKED. THE HORN RANDOMLY GOES OFF WHEN I'M DRIVING ON THE STREET EXPRESSWAY AND ALSO WHEN THE CAR IS PARKED AND SHUTOFF. THE AIRBAG INDICATOR LIGHT WILL NOT GO OFF WHEN THE CAR IS PARKED OR WHILE DRIVING ON ALL ROADS. THE AIRBAG INDICATOR SOUND CHIMES CONTINUOUSLY WHILE I'M DRIVING ON ANY ROAD. I WENT TO DRIVE MY CAR LAST WEEK IN THE EXTREMELY COLD TEMPERATURE AND DISCOVERED I HAD NO POWER STEERING. I GOT OUT THE CAR AND ALSO DISCOVERED HUGE AMOUNTS OF POWER STEERING FLUID IN THE SNOW WHERE I WAS PARKED. IT WAS EVIDENT SOMETHING RUPTURED CAUSING THE MY VEHICLE TO LOSE ALL OF IT'S POWER STEERING FLUID. I'VE BEEN TOLD BY CHRYSLER JEEP DODGE THAT THESE RECALLS DO NOT EXIST FOR MY VEHICLE. I WANT SOMETHING TO BE DONE ABOUT THESE ISSUES ON MY VEHICLE. IT'S CLEAR THAT THE DODGE JOURNEY HAS DEFAULTS. THE OWNER OF THE VEHICLE SHOULD NOT BE RESPONSIBLE FOR THESE ISSUES. PLEASE ASSIST WITH THESE ISSUES. THANK YOU.

NHTSA ID
11173902
Incident
Jan 1, 2016
Mileage
160,000 mi
EnginePowertrain (other)
Filed Jan 14, 2019

CAR OCCASIONALLY DOESN'T STAY IN HIGH GEAR AT HIGHWAY SPEEDS. NEED TO PULL OVER AND TURN CAR OFF TO GET IT TO SHIFT TO HIGH GEAR AGAIN. THE AUTOMATIC TRANSMISSION ALSO DOESN'T HOLD ITSELF ON HILLS AT A LIGHT. IT ROLLS BACKWARD UNLESS I HOLD THE BREAK. AIR DIVERTER BOX BEHIND GLOVE BOX BANGS EVEN WHEN THE CAR IS OFF.

NHTSA ID
11170056
Incident
Jan 2, 2019
Mileage
93,000 mi
Electrical
Filed Jan 6, 2019

HORN CONSISTENTLY BLOWING WHILE CAR IS TURN OFF SITTING STATIONARY,WHILE DRIVING ALL HOURS OF DAY AND NIGHT. TOOK HORN FUSES OUT TO STOP HORN FROM BLOWING. AS SOON AS WE PUT FUSES BACK IN HORN STARTS BLOWING AS IF THE CAR IS POSSESSED. HORN BLOWING ON OWN WHILE DRIVING DOWN CITY STREETS,HIGHWAYS AND STATIONARY.NOTICED HEAD LIGHTS FLASHING AS IF ALARM GOING OFF. CLICKING NOISE AS IF ELECTRICAL WIRES ARE TOUCHING COMING FROM FUSE BOX AREA. DRAINING BATTERY HAD TO REPLACE BATTERY WITHIN 6 MONTHS OF PURCHASE. CHANGED THE CAR ENGINE COMPUTER CAUSE THAT WENT OUT,NOT SURE IF THAT'S A RESULT OF THIS ISSUE.THERE ARE A HUGE NUMBER OF COMPLAINTS ABOUT THE SAME OR SIMILAR PROBLEMS IF YOU GOOGLE IT. TOOK TO SEVERAL INDEPENDENT MECHANICS NO ONE CAN DETECT THE ISSUE. APPARENTLY THE DODGE DEALERSHIPS CAN'T DETECT PROBLEM EITHER ACCORDING TO THE COMPLAINTS I'VE READ ON GOOGLE. PLEASE HELP US THIS PROBLEM IS ANNOYING! TO MANY COMPLAINTS ABOUT THE SAME ISSUE AND NO ONE CAN DETECT THE PROBLEM! THERE NEED TO BE A RECALL! I'M AFRAID MY CAR IS GOING TO CATCH ON FIRE! PROBLEM STARTED IN 2017 AND HAS BEEN GOING ON FOR ABOUT 2-3 YRS NOW OFF AND ON. HORN BLEW ON ITS OWN WHEN PUT FUSES BACK IN AS LATE AS TODAY. 01/05\19

NHTSA ID
11165440
Incident
Jan 5, 2019
Steering
Filed Dec 28, 2018

WAS LEAVING WORK AND LOST STEERING. UPON CHECKING REALIZED THERE WAS NO POWER STEERING FLUID IN CAR. I ADDED POWER STEERING FLUID AND STARTED CAR IT IMMEDIATELY STARTED RUNNING OUT OF THE CAR JUST INSIDE AND BEHIND THE RIGHT FRONT TIRE. UPON FURTHER INSPECTION I DISCOVERED THE RUBBER LINE HAD SIMPLY SLID OFF OF THE HARD LINE. IT SLID RIGHT BACK ON. THE FACTORY "SPRING" CLAMP CAN BE COMPRESSED WITH MY FINGERS. I TOOK IT OFF AND REPLACED WITH A WORM GEAR CLAMP TO INSURE THAT IT STAYS ON. THIS COULD HAVE BEEN A REAL DANGER IF IT HAD HAPPENED AT HIGHWAY SPEED. I AM ATTACHING A PICTURE OF ORIGINAL CLAMP.

NHTSA ID
11163825
Incident
Dec 26, 2018
Mileage
55,000 mi
Electrical
Filed Dec 21, 2018

KBB SHOWS IGNITION RECALL ON THE 2010 DODGE JOURNEY MY VEHICLE RANDOMLY SHUTS OFF WHILE DRIVING WITH NO OTHER ISSUES. SOME DAYS IT DOES FINE. COULD BE A COUPLE WEEKS AND THEN WILL RANDOMLY SHUT OFF MAKING IT VERY UNSAFE FOR A FAMILY VEHICLE. DODGE DEALERSHIP SAYS THERE NO OPEN RECALL ON THE VEHICLE. ANY HELP WOULD BE GREATLY APPRECIATED.

NHTSA ID
11163000
Incident
Dec 20, 2018
Mileage
140,000 mi
Steering
Filed Dec 8, 2018

EVERYTIME IT GETS COLD OUTSIDE MY POWER STEERING LINE WHICH I BELIEVE IS THE RETURN HOSE KEEPS BLOWING OFF AND LOSE THE POWER STEERING. MY WIFE AND KIDS WHERE DRIVING AND ALMOST GOT INTO A BAD ACCIDENT DUE TO IT. IT BEEN HAPPENING FOR PAST 3 DAYS.

NHTSA ID
11157039
Incident
Dec 8, 2018
Mileage
114,355 mi
ElectricalEnginePowertrain (other)
Filed Dec 7, 2018

'TAKATA RECALL' WHEN DRIVING THIS 2010 DODGE JOURNEY I HONESTLY DO NOT FEEL SAFE NOR I THINK IT'S SAFE FOR MY KIDS . HAVING THE CAR JUST DIE OUT OF NO WHERE, AND THEN SOME MORNINGS IT WON'T START UP FOR NO REASON , IS REALLY DISAPPOINTING. WHEN YOUR A SINGLE MOM AND YOU WORK DAY AND AND NIGHT , TO BUY A NEW CAR , YOU WOULD THINK IT WOULD BENEFIT THE FAMILY. SADLY IT JUST BRINGS MORE PROBLEMS THAT I CAN'T AFFORD TO FIX.

NHTSA ID
11156762
Incident
Jun 10, 2015
Mileage
9,000 mi
Driver assistanceElectrical
Filed Nov 28, 2018

THE TIPM IS STARTING TO FAIL (WHICH APPARENTLY DODGE KNEW ABOUT BUT WILL NOT FIX DUE TO LACK OF REPORTS) FUSES AND RELAYS ARE STARTING TO BLOW CAUSING ALL KINDS OF ELECTRICAL ISSUES. THE TIPM FOR THE CAR IS TYPICALLY 500-1000 DOLLARS WHICH IS A LOT TO SPEND TO FIX ON A CAR THAT THE MANUFACTURER KNEW WOULD EVENTUALLY HAPPEN. DO NOT EVER BUY THIS VEHICLE. WORST CAR TO OWN!! EVER!!

NHTSA ID
11154552
Incident
Oct 29, 2018
Mileage
121,000 mi
Electrical
Filed Nov 24, 2018

SENTRY SECURITY FEATURE RANDOMLY MALFUNCTIONS, DEACTIVATING THE ENGINE AND STRANDING THE VEHICLE. VEHICLE MAKES CLICK NOISE WHEN KEY FOB IS TURNED TO START, BUT ENGINE WON'T TURN OVER. THEN VEHICLE WILL ACT LIKE THE BATTERY IS DEAD, EVEN THOUGH IT ISN'T. THE VEHICLE WILL WORK NORMALLY FOR MONTHS WITH NO PROBLEMS. NO WARNINGS AND NO PATTERNS. ONLY ABLE TO START AGAIN AFTER A FEW HOURS LEFT ALONE. NO ACTION RESOLVES THE ISSUE.

NHTSA ID
11153524
Incident
Nov 24, 2018
Electrical
Filed Oct 31, 2018

WHILE DRIVING MY DODGE JOURNEY THE HORN BEGAN TO BLOW EXTENSIVELY. I WAS NOT MANUALLY BLOWING THE HORN. THE HORN BEGAN TO BLOW ON IT'S OWN, THEN IT WOULD STOP FOR APPROXIMATELY 3 MINUTES, THEN START AGAIN. NEXT DAY, IT DID THE SAME BUT WITH DIFFERENT TIME INTERVALS. IT WAS BLOWING INTERMITTENTLY. WHEN I WAS HOME, WHILE THE CAR WAS PARKED AND LOCKED, THE HORN BEGAN TO BLOW AGAIN. I FINALLY HAD TO TAKE FUSES OUT. I'M NOW DRIVING WITHOUT A HORN, I CARRY A PURCHASED HORN IN THE CAR. ONLINE THERE ARE HUNDREDS OF COMPLAINTS ABOUT THIS ISSUE AND MAKE OF CAR. THE FIX IS PRICEY! PEOPLE ARE NOT AWARE THAT THEY SHOULD COME TO THIS SITE TO INITIATE A RECALL SO THAT THE MANUFACTURER WILL AIDE US WITH REPAIR. PLEASE HELP US.

NHTSA ID
11144488
Incident
Mar 15, 2018
Mileage
110,000 mi
Filed Oct 24, 2018

THE HORN GOES OFF ON IT'S OWN, AT ALL TIMES OF THE DAY AND NIGHT, WHETHER THE VEHICLE IS ON OR OFF. IT GOES OFF TO THE POINT WHERE THE FUSE HAS TO BE PULLED, WHICH HAS RESULTED IN A VEHICLE WITH AN INACTIVE HORN, CAUSING A HUGE SAFETY ISSUE

NHTSA ID
11142431
Incident
Oct 3, 2018
EngineSteering
Filed Oct 18, 2018

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY AWD. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE STALLED WITHOUT WARNING AND LOST STEERING ABILITY. THE CONTACT STOPPED AND RESTARTED THE VEHICLE, AND THEN DROVE TO HER DESTINATION. THE CONTACT ALSO STATED THAT THE FAILURE OCCURRED AGAIN ON OCTOBER 18, 2018. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT MECHANIC OR DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 156,000.

NHTSA ID
11141181
Incident
Oct 17, 2018
Mileage
156,000 mi
Driver assistanceElectricalFuel system
Filed Aug 17, 2018

DEFECTIVE TIPM MANY VEHICLES DODGE/CHRYSLER HAVE BEEN RECALLED, THE MAJORITY FROM 2007-2015. JOURNEYS WERE NOT INCLUDED, BUT ACCORDING TO THE INCREDIBLE NUMBER OF COMPLAINTS I FEEL THEY SHOULD HAVE BEEN. THIS EFFECTS EVERYTHING AND MY CAR LOSES POWER WHILE DRIVING DOWN THE ROAD. IT WILL BE MUCH CHEAPER FOR DODGE TO FIX IT THEN TO GET THE LAWSUIT WHEN MY AIRBAG DOESN'T DEPLOY OR I AM IN AN ACCIDENT.

NHTSA ID
11120731
Incident
Aug 16, 2017
Mileage
100,000 mi
Filed Aug 13, 2018

MY RIGHT SIDE DOOR LATCHES ARE RATCHETING AND WILL NOT LOCK OR UNLOCK PROPERLY EITHER WHEN USING THE REMOTE OR PRESSING THE DOOR LOCK SWITCH.

NHTSA ID
11119659
Incident
Jun 8, 2018
Electrical
Filed Jul 25, 2018

RANDOM CRANKING ISSUE. HAS LEFT ME STRANDED SEVERAL TIMES. IT WILL CRANK AND MOVE AND AFTER I PARK SOMEWHERE AND SHUT THE VEHICLE OFF THE NEXT TIME I GET READY TO GO SOMEWHERE IT WILL NOT CRANK. STARTER, IGNITION, BATTERY, BATTERY CABLES, ALTERNATOR HAVE BEEN REPLACED. I HAVE ALSO TAKEN THE KEY TO LOCKSMITH TO MAKE SURE IT HASN'T LOST PROGRAMMING. DEALERSHIP SAYS IT CANNOT DUPLICATE PROBLEM. IT HAS LEFT ME STRANDED 18 TIMES THIS MONTH ALONE. IT RANDOMLY WILL NOT CRANK WHEN YOU TURN THE KEY. WHETHER IN MY GARAGE OR AT THE GROCERY STORE. IT WON'T RESTART UNTIL THE NEXT DAY. THIS HAS HAPPENED FOR ABOUT 2 YEARS NOW. I HAVE READ SEVERAL POSTS ON REPAIR FORUMS WHERE PEOPLE ARE HAVING THE SAME ISSUE WITH NO REMEDY FROM THE MANUFACTURE. PLEASE HELP!

NHTSA ID
11113589
Incident
Nov 10, 2016
Mileage
91,155 mi
Electrical
Filed Jun 13, 2018

THE CAR RANDOMLY HONKS ON IT'S OWN DURING DRIVING AND PARKED ON THE SIDE OF THE STREET.

NHTSA ID
11101697
Incident
Jun 13, 2018
Mileage
107,927 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

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