2010 Dodge Journey AWD Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2010 Dodge Journey AWD, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Electrical5336.3%
- Brakes2215.1%
- Engine1611.0%
- Steering149.6%
- Driver assistance117.5%
- Airbags64.1%
- Exterior lighting53.4%
- Powertrain (other)42.7%
- Other / unspecified42.7%
- Tires & wheels32.1%
- Fuel system32.1%
- Visibility21.4%
- Suspension10.7%
- Interior & seats10.7%
- Transmission10.7%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
THE HORN BLOWS CONTINUOUSLY OUT OF NO WHERE. I HAVE CHANGED THE BATTERY ON THE VEHICLE AFTER I HAD ONE COMPLETELY DEAD. IT WAKES UP NEIGHBORS IN THE MIDDLE OF THE NIGHT. MY ALTERNATOR IS GOOD AND PROVIDES THE CORRECT AMPERAGE. IT HONKS WHEN STARTED, SITTING STILL AND OFF AND ALL THE TIME. THIS HAS BEEN GOING ON FOR 6 MONTHS NOW.
THE HEADLIGHTS HAVE STOPPED WORKING. FUSES ARE GOOD AND BULBS ARE GOOD.
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
I BOUGHT THIS VEHICLE BRAND NEW SINCE I PUT AT LEAST 3-4 SETS OF BRAKES ON THIS CAR AND 2 SETS OF ROTORS A YEAR SINCE OWNING IT. I HAVE 56000 MILES ON MY CAR I KNOW THAT BRAKES AND ROTORS ARE NOT COVERED UNDER WARRANTY IT'S REGULAR MAINTENANCE ON A VEHICLE. BUT THIS IS OVER KILL. MY CAR IS CURRENTLY IN THE SHOP I BELIEVE THAT MY ANTI LOCK BRAKE PUMP ASSEMBLY IS OUT. I'VE REPLACE THE MASTER CYLINDER AND 2 BRAKE LINES I STILL HAVE NO PEDAL TO SPEAK OF. THE FIRST MONTH I OWNED THIS CAR THE BRAKES AND ROTORS WERE REPLACED BY BARRETH IN WASHINGTON, MO
WHEN DRIVING, BOTH AT LOW NEIGHBORHOOD SPEED AND AT HIGHWAY SPEED, THE ENGINE STALLS, LIGHTS AND RADIO STAY ON, STEERING WHEEL LOCKS AND BRAKES LOCK. IT HAS HAPPENED SEVERAL TIMES INTERMITTENTLY AND UNPREDICTABLY. I DIDN'T BECOME SCARED UNTIL IT HAPPENED WHEN I WAS ON A HIGHWAY GOING 60MPH AND ALMOST WRECKED TRYING TO SAFELY EXIT (DATE INDICATED BELOW). THE CAR IS NOW IN MY DRIVEWAY BECAUSE I AM AFRAID TO DRIVE IT. A MECHANIC SAID IT WAS RELATED TO A PREVIOUSLY-ISSUED SAFETY RECALL BUT WHEN I CALLED A DEALER TO MAKE AN APPOINTMENT FOR THE RECALL REPAIR, I WAS TOLD THAT MY VEHICLE WAS NOT INCLUDED IN THE RECALL, DESPITE THE GLARING SIMILARITY. I HAVE NOT RECEIVED A RECALL NOTICE AND, AS STATED, DEALERSHIPS WILL NOT REPAIR MY VEHICLE FOR FREE.
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
I WAS AT A STOPLIGHT WAITING FOR MY RIGHT OF WAY THE LIGHT TURNS GREEN I PUSH ON THE GAS AND IT GOES TO THE CENTER OF THE LIGHTS AND LOSES POWER THEN SHUTS OFF. I TRY TO START BUT IT JUST STARTS CLICKING WITH A RED LIGHTNING BOLT ON THE DASH I TR TO MOVE IN N AND IT WOULDN'T LET ME TILL AFTER LIKE 5 TIMES... FINALLY AFTER ALMOST BEING HIT FROM BEHIND THE OPPOSITE SIDE TURNS GREEN AND IM HAVING TO PUSH THE CAR BY MYSELF WITH 4 KIDS UNDER 4. TILL THIS DAY ITS UNKNOWN SITTING IN MY DRIVE WAY, AND EVER SINCE IT HAS HAPPEN IT WON'T START ANYMORE. NEVER HAD ANY PROBLEMS TILL THAT DAY ALWAYS BEEN WELL MAINTAINED. AND IT SEEMS LIKE I DRAINS EVERY BATTERY.ALSO A FAMILY MEMBER HAS THE SAME CAR AND THE SAME PROBLEM HAS HAPPEN TO THEM ALSO.
THE CAR WILL NOT START
Steering
Reports naming the steering system — racks, columns, power-steering assist and steering linkage.
From owner reports, verbatim
THE HEAT DOES NOT GET HOT ON THE PASSENGER SIDE WHEN DRIVING ANYWHERE OR WHEN PARKED. THE HORN RANDOMLY GOES OFF WHEN I'M DRIVING ON THE STREET EXPRESSWAY AND ALSO WHEN THE CAR IS PARKED AND SHUTOFF. THE AIRBAG INDICATOR LIGHT WILL NOT GO OFF WHEN THE CAR IS PARKED OR WHILE DRIVING ON ALL ROADS. THE AIRBAG INDICATOR SOUND CHIMES CONTINUOUSLY WHILE I'M DRIVING ON ANY ROAD. I WENT TO DRIVE MY CAR LAST WEEK IN THE EXTREMELY COLD TEMPERATURE AND DISCOVERED I HAD NO POWER STEERING. I GOT OUT THE CAR AND ALSO DISCOVERED HUGE AMOUNTS OF POWER STEERING FLUID IN THE SNOW WHERE I WAS PARKED. IT WAS EVIDENT SOMETHING RUPTURED CAUSING THE MY VEHICLE TO LOSE ALL OF IT'S POWER STEERING FLUID. I'VE BEEN TOLD BY CHRYSLER JEEP DODGE THAT THESE RECALLS DO NOT EXIST FOR MY VEHICLE. I WANT SOMETHING TO BE DONE ABOUT THESE ISSUES ON MY VEHICLE. IT'S CLEAR THAT THE DODGE JOURNEY HAS DEFAULTS. THE OWNER OF THE VEHICLE SHOULD NOT BE RESPONSIBLE FOR THESE ISSUES. PLEASE ASSIST WITH THESE ISSUES. THANK YOU.
WAS LEAVING WORK AND LOST STEERING. UPON CHECKING REALIZED THERE WAS NO POWER STEERING FLUID IN CAR. I ADDED POWER STEERING FLUID AND STARTED CAR IT IMMEDIATELY STARTED RUNNING OUT OF THE CAR JUST INSIDE AND BEHIND THE RIGHT FRONT TIRE. UPON FURTHER INSPECTION I DISCOVERED THE RUBBER LINE HAD SIMPLY SLID OFF OF THE HARD LINE. IT SLID RIGHT BACK ON. THE FACTORY "SPRING" CLAMP CAN BE COMPRESSED WITH MY FINGERS. I TOOK IT OFF AND REPLACED WITH A WORM GEAR CLAMP TO INSURE THAT IT STAYS ON. THIS COULD HAVE BEEN A REAL DANGER IF IT HAD HAPPENED AT HIGHWAY SPEED. I AM ATTACHING A PICTURE OF ORIGINAL CLAMP.
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
I WAS AT A STOPLIGHT WAITING FOR MY RIGHT OF WAY THE LIGHT TURNS GREEN I PUSH ON THE GAS AND IT GOES TO THE CENTER OF THE LIGHTS AND LOSES POWER THEN SHUTS OFF. I TRY TO START BUT IT JUST STARTS CLICKING WITH A RED LIGHTNING BOLT ON THE DASH I TR TO MOVE IN N AND IT WOULDN'T LET ME TILL AFTER LIKE 5 TIMES... FINALLY AFTER ALMOST BEING HIT FROM BEHIND THE OPPOSITE SIDE TURNS GREEN AND IM HAVING TO PUSH THE CAR BY MYSELF WITH 4 KIDS UNDER 4. TILL THIS DAY ITS UNKNOWN SITTING IN MY DRIVE WAY, AND EVER SINCE IT HAS HAPPEN IT WON'T START ANYMORE. NEVER HAD ANY PROBLEMS TILL THAT DAY ALWAYS BEEN WELL MAINTAINED. AND IT SEEMS LIKE I DRAINS EVERY BATTERY.ALSO A FAMILY MEMBER HAS THE SAME CAR AND THE SAME PROBLEM HAS HAPPEN TO THEM ALSO.
THE TIPM IS STARTING TO FAIL (WHICH APPARENTLY DODGE KNEW ABOUT BUT WILL NOT FIX DUE TO LACK OF REPORTS) FUSES AND RELAYS ARE STARTING TO BLOW CAUSING ALL KINDS OF ELECTRICAL ISSUES. THE TIPM FOR THE CAR IS TYPICALLY 500-1000 DOLLARS WHICH IS A LOT TO SPEND TO FIX ON A CAR THAT THE MANUFACTURER KNEW WOULD EVENTUALLY HAPPEN. DO NOT EVER BUY THIS VEHICLE. WORST CAR TO OWN!! EVER!!
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
THE HEAT DOES NOT GET HOT ON THE PASSENGER SIDE WHEN DRIVING ANYWHERE OR WHEN PARKED. THE HORN RANDOMLY GOES OFF WHEN I'M DRIVING ON THE STREET EXPRESSWAY AND ALSO WHEN THE CAR IS PARKED AND SHUTOFF. THE AIRBAG INDICATOR LIGHT WILL NOT GO OFF WHEN THE CAR IS PARKED OR WHILE DRIVING ON ALL ROADS. THE AIRBAG INDICATOR SOUND CHIMES CONTINUOUSLY WHILE I'M DRIVING ON ANY ROAD. I WENT TO DRIVE MY CAR LAST WEEK IN THE EXTREMELY COLD TEMPERATURE AND DISCOVERED I HAD NO POWER STEERING. I GOT OUT THE CAR AND ALSO DISCOVERED HUGE AMOUNTS OF POWER STEERING FLUID IN THE SNOW WHERE I WAS PARKED. IT WAS EVIDENT SOMETHING RUPTURED CAUSING THE MY VEHICLE TO LOSE ALL OF IT'S POWER STEERING FLUID. I'VE BEEN TOLD BY CHRYSLER JEEP DODGE THAT THESE RECALLS DO NOT EXIST FOR MY VEHICLE. I WANT SOMETHING TO BE DONE ABOUT THESE ISSUES ON MY VEHICLE. IT'S CLEAR THAT THE DODGE JOURNEY HAS DEFAULTS. THE OWNER OF THE VEHICLE SHOULD NOT BE RESPONSIBLE FOR THESE ISSUES. PLEASE ASSIST WITH THESE ISSUES. THANK YOU.
POWER STEERING MAKES A WHINNING SOUND WHEN STARTING THE SUV. THE AIRBAG LIGHT WILL NOT TURN OFF AND THE ENGINE LIGHT IS ON DUE TO ELECTRICAL ISSUES. MY IGNITION ALSO SLIPS WHILE DRIVING.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Exterior lighting
Reports naming headlights, tail lights, turn signals and other exterior lighting.
From owner reports, verbatim
DAY TIME RUNNING LIGHTS. THE JOURNEY HAS DAYTIME RUNNING LIGHTS INSTALLED BUT NOT ACTIVATED. I CONTACTED MY LOCAL DEALER AND WAS TOLD THEY ARE ONLY ACTIVATED IF THE CAR WAS SOLD NEW IN A STATE THAT REQUIRED THEM. THE DEALER SAID THEY CAN ACTIVATE BY HOOKING UP THEIR FACTORY SCANNER BUT IT WOULD COST ME SEVERAL HUNDRED DOLLARS. I DON'T UNDERSTAND WHY I NEED TO PAY TO HAVE A SAFETY FEATURE THAT WAS INSTALLED AT THE FACTORY ACTIVATED. THERE IS RESEARCH THAT SHOWS DAYTIME RUNNING LIGHTS SAVE LIVES AND SOME OF THE STATES I TRAVEL TO REQUIRE THAT I TURN ON MY HEADLIGHTS IF I DON'T HAVE DAYTIME RUNNING LIGHTS. I DISCOVERED THIS RIGHT AFTER WE BOUGHT THE VEHICLE USED.
IT'S NOT YOUR STARTER OR ALTERNATOR IT'S YOUR NEUTRAL CUT OUT (SAFETY SWITCH). HAVE TO PUT IT IN NEUTRAL TO START. OWN A 2010 AND HAVE CALLED AND COMPLAINED ABOUT IT AS IT IS A SAFETY PROBLEM. IF YOU DON'T GET ANY SATISFACTION FROM YOUR DEALER OR DODGE FILE A DEFECT COMPLAINT FORM AND GET THEM TO INVESTIGATE A RECALL. SAVE YOUR RECEIPTS FOR ALL EXPENSES INCURRED FOR THIS ISSUE AND THEY WILL REIMBURSE YOU. IT'S BEEN HAPPENING MORE OFTEN IT IS SPORADIC, LOOKING UP THIS INFO. I SEE IT IS A PROBLEM WITH THESE VEHICLES I NEED IT FIXED I CAN NOT AFFORD TO GET STUCK I AM A SINGLE MOM.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
CAR OCCASIONALLY DOESN'T STAY IN HIGH GEAR AT HIGHWAY SPEEDS. NEED TO PULL OVER AND TURN CAR OFF TO GET IT TO SHIFT TO HIGH GEAR AGAIN. THE AUTOMATIC TRANSMISSION ALSO DOESN'T HOLD ITSELF ON HILLS AT A LIGHT. IT ROLLS BACKWARD UNLESS I HOLD THE BREAK. AIR DIVERTER BOX BEHIND GLOVE BOX BANGS EVEN WHEN THE CAR IS OFF.
'TAKATA RECALL' WHEN DRIVING THIS 2010 DODGE JOURNEY I HONESTLY DO NOT FEEL SAFE NOR I THINK IT'S SAFE FOR MY KIDS . HAVING THE CAR JUST DIE OUT OF NO WHERE, AND THEN SOME MORNINGS IT WON'T START UP FOR NO REASON , IS REALLY DISAPPOINTING. WHEN YOUR A SINGLE MOM AND YOU WORK DAY AND AND NIGHT , TO BUY A NEW CAR , YOU WOULD THINK IT WOULD BENEFIT THE FAMILY. SADLY IT JUST BRINGS MORE PROBLEMS THAT I CAN'T AFFORD TO FIX.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Other / unspecified
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.
From owner reports, verbatim
I HAVE ONLY HAD MY CAR TWO AND HALF YEARS AND ITS BEEN NONE STOP ISSUES STARTED WITH CAR ONLY WANTING TO START WHEN IT FELT LIKE IT AND IMY TURN SIGNALS AND HEAD LIGHT FLASHING WHEN THEY WANTED THEN MY INTERERIOR LIGHTS ALSO ALL WHEN CAR WAS OFF AND LOCKED THEN THE DOORS AND WINDOWS STARTING ROLLING UP AND DOWN ON THEIR OWN AND THE DOORS UNLOCKING AND LOCKING BACK ON THEIR OWN AND NOW LAST BUT NOT LEAST MY HORN WONT STOP HONKING ITS A PHYSICAL DRAIN IT INTERFERS WITH WORK , SLEEP IT WAKES UP THE NEIGHBOR HOOD ALL HOUR OF THE NITE WILL BE AT WORK AND HAVE TO EXCUSE MYSELF TO GO OUTSIDE AND PRAY I CAN GET IT TO STOP! CAUSING ME BATTERY DAMAGE MORE THEN AT 285 DOLLARS A POP FOR BATTERY AND INSTALLATION NO EXPECTS WHEN THEY PAY OVER THIRTY THOUSAND FOR A CAR IT IS GONNA BE POSSESSED! BECAUSE OF THIS CAR IT HAS RAINED AND SNOWED IN MY VEHICLE IN THE MIDDLE OF THE NIGHT WHEN WINDOWS WANNA ROLL DOWN ON THEIR OWN I HAVE REPLACED WIDOW SWITCHES AND SENSORS ALSO AND STILL HAVING ALL THESE ISSUES I CAN NOT AFFORD TO MAY TO FIX THESE COSTLY REACCURING ISSUES DUE TO THE MANUFACTOR MADE HUGE MISTAKES WHILE MAKING THIS CAR OBVIOUSLY SOMETHING NEEDS TO BE DONE I HAVE READ COMPLAINT AFTER COMPLAINT ONLINE LIKE MINE THERE DEFINITELY SHOULD BE A RECALL BEFORE SOMEONE SERIOUSLY GETS HURT AND THEY GET SUED ... THANK YOU
I AM CURRENTLY THE CO-OWNER ALONG WITH MY WIFE OF 2010 DODGE JOURNEY AWD . WE LIVE IN NORTHWESTERN ERIE COUNTY, PENNSYLVANIA. THIS AREA TRADITIONALLY RECEIVES 86 PLUS INCHES OF SNOW, AND SNOW COVERED ICY ROADS ARE THE NORM DURING THE SNOW SEASON. ON 5 MARCH 2014, MY WIFE NOTICED THAT THE LOW TIRE PRESSURE DASHBOARD WARNING LIGHT WAS ACTIVATED. I ATTRIBUTED THE SIGNAL TO THE LOW AIR TEMPERATURE WHICH WAS BELOW 0 DEGREE F. ON 6 MARCH 2014 AFTER I DROVE THE CAR IN 20+ DEGREES F. THE WARNING LIGHT REMAINED ACTIVATED. I TOOK THE VEHICLE TO MY LOCAL TIRE SHOP TO HAVE THE TIRE PRESSURE CHECKED BY THE PROFESSIONAL. THE OWNER/TECHNICIAN CHECKED THE AIR PRESSURE IN ALL TIRES. WHILE CHECKING TIRE PRESSURE, ONE RETAINING NUT (LOCATED ON THE OUTSIDE TIRE RIM) WHICH HOLDS THE TIRE SENSOR MONITOR (LOCATED INSIDE THE TIRE) SPLIT, AND ONE HALF OF THE NUT FELL ONTO THE FLOOR. UPON FURTHER INSPECTION THE REMAINING RETAINING NUTS WERE FOUND TO BE CORRODED, BUT NOT CRACKED. THE TECHNICIAN/OWNER EXPLAINED TO ME WHAT THE PROBLEM WAS, AND WHAT THE RESULTS COULD BE IF THE SENSOR MONITOR WAS NOT IMMEDIATELY REPLACE. HE ALSO GAVE ME EXAMPLES OF OTHER CUSTOMERS TO WHOM THE SAME THING HAD HAPPENED. THE BIGGEST DANGER ACCORDING TO HIM WAS A SUDDEN LOSS OF TIRE AIR PRESSURE WHICH COULD CAUSE AN ACCIDENT. HE STATED HE FINDS THE RETAINING NUT PROBLEM ONLY ON CHRYSLER/FIAT VEHICLES. I IMMEDIATELY TOOK THE VEHICLE TO THE DEALERSHIP WHERE AT MY EXPENSE THE TIRE PRESSURE SENSOR MONITOR WAS REPLACED. THE DEALERSHIP ALSO STATED THAT THEY COULD NOT UNDER FEDERAL LAW REPLACE THE SENSOR MONITOR WITH A STANDARD TIRE VALVE. I FEEL THAT THESE MONITORS NEED TO BE CONSIDER FOR A SAFETY RECALL. PLEASE ADVISE ME AND OTHER OWNERS (ESPECIALLY THOSE WHO RESIDE IN COLD, SNOWY CLIMATES) OF CHRYSLER/FIAT PRODUCTS AS TO REMEDIES TO THIS POTENTIALLY SERIOUS SAFETY CONCERN AND FINANCIAL BURDEN. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Tires & wheels
Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.
From owner reports, verbatim
I AM CURRENTLY THE CO-OWNER ALONG WITH MY WIFE OF 2010 DODGE JOURNEY AWD . WE LIVE IN NORTHWESTERN ERIE COUNTY, PENNSYLVANIA. THIS AREA TRADITIONALLY RECEIVES 86 PLUS INCHES OF SNOW, AND SNOW COVERED ICY ROADS ARE THE NORM DURING THE SNOW SEASON. ON 5 MARCH 2014, MY WIFE NOTICED THAT THE LOW TIRE PRESSURE DASHBOARD WARNING LIGHT WAS ACTIVATED. I ATTRIBUTED THE SIGNAL TO THE LOW AIR TEMPERATURE WHICH WAS BELOW 0 DEGREE F. ON 6 MARCH 2014 AFTER I DROVE THE CAR IN 20+ DEGREES F. THE WARNING LIGHT REMAINED ACTIVATED. I TOOK THE VEHICLE TO MY LOCAL TIRE SHOP TO HAVE THE TIRE PRESSURE CHECKED BY THE PROFESSIONAL. THE OWNER/TECHNICIAN CHECKED THE AIR PRESSURE IN ALL TIRES. WHILE CHECKING TIRE PRESSURE, ONE RETAINING NUT (LOCATED ON THE OUTSIDE TIRE RIM) WHICH HOLDS THE TIRE SENSOR MONITOR (LOCATED INSIDE THE TIRE) SPLIT, AND ONE HALF OF THE NUT FELL ONTO THE FLOOR. UPON FURTHER INSPECTION THE REMAINING RETAINING NUTS WERE FOUND TO BE CORRODED, BUT NOT CRACKED. THE TECHNICIAN/OWNER EXPLAINED TO ME WHAT THE PROBLEM WAS, AND WHAT THE RESULTS COULD BE IF THE SENSOR MONITOR WAS NOT IMMEDIATELY REPLACE. HE ALSO GAVE ME EXAMPLES OF OTHER CUSTOMERS TO WHOM THE SAME THING HAD HAPPENED. THE BIGGEST DANGER ACCORDING TO HIM WAS A SUDDEN LOSS OF TIRE AIR PRESSURE WHICH COULD CAUSE AN ACCIDENT. HE STATED HE FINDS THE RETAINING NUT PROBLEM ONLY ON CHRYSLER/FIAT VEHICLES. I IMMEDIATELY TOOK THE VEHICLE TO THE DEALERSHIP WHERE AT MY EXPENSE THE TIRE PRESSURE SENSOR MONITOR WAS REPLACED. THE DEALERSHIP ALSO STATED THAT THEY COULD NOT UNDER FEDERAL LAW REPLACE THE SENSOR MONITOR WITH A STANDARD TIRE VALVE. I FEEL THAT THESE MONITORS NEED TO BE CONSIDER FOR A SAFETY RECALL. PLEASE ADVISE ME AND OTHER OWNERS (ESPECIALLY THOSE WHO RESIDE IN COLD, SNOWY CLIMATES) OF CHRYSLER/FIAT PRODUCTS AS TO REMEDIES TO THIS POTENTIALLY SERIOUS SAFETY CONCERN AND FINANCIAL BURDEN. *TR
PURCHASED NEW DODGE JOURNEY 2010 IN APRIL 2011. BASIC TYPE TIRES NEEDED TO BE REPLACED BY SEPTEMBER 2011 DUE TO WEAR. ATTEMPTED TO REPLACE WITH SNOW TIRES, NEEDED FOR SAFE WINTER DRIVING IN RURAL AREA WITH HEAVY SNOWFALL. ONLY TIRES THAT FIT WHEELS WERE ON NATIONAL BACK ORDER. USED SIZE/BRAND RECOMMENDED BY DEALERSHIP THAT ALMOST FIT IN OCTOBER 2011. SINCE THEN, I HAVE HAD TO HAVE ALL FOUR BRAKE ROTORS MACHINED, FRONT BRAKE PADS REPLACED FOR THIRD TIME NOW, NOT COVERED BY WARRANTY. CAR PULSATES/STEERING WHEEL VIBRATES VIOLENTLY WHEN BRAKING STARTING AT ABOUT 40 MPH. PULSATION/VIBRATION DOES NOT COMPLETELY GO AWAY EVEN IMMEDIATELY AFTER BRAKES WORKED ON/PADS REPLACED. I HAVE THE TIRES ROTATED EVERY 6 MONTHS, THIS DOES NOT HELP DECREASE PULSATION. AS OF JULY 2013, NO WINTER TIRES CAN BE FOUND THAT FIT THE CAR EXACTLY PER THE DEALERSHIP. CAR SLOWS DOWN TOO MUCH WHEN COASTING. GAS MILEAGE AVERAGES 17 MPG, CURRENT MILEAGE IS APPROX 43000. I HAVE FREQUENT PROBLEMS WITH THE LOCKS AND ALARM WHEN TEMPERATURES DROP BELOW 40 F, WHICH IS FROM OCTOBER TO MAY. CAR DOES NOT ALWAYS LOCK OR UNLOCK USING EITHER KEY FOB OR BY PRESSING BUTTON IN CAR, MUST PRESS IT MULTIPLE TIMES. CAR ALARM DOES NOT WORK CONSISTENTLY. IF CAR IS LOCKED WITH THE FOB, THE CAR DOES NOT ALWAYS LOCK BUT IS SOMETIMES "ARMED" AND THE ALARM FREQUENTLY GOES OFF WHEN THE DOOR IS OPENED. MUST PLACE KEY FOB IN IGNITION AND TURN CAR ON TO STOP ALARM. DRIVER SIDE DOOR FREQUENTLY WOULD NOT UNLOCK DURING WINTER, LOCK MECHANISM COULD BE HEARD ATTEMPTING TO TURN, LOCK NEXT TO WINDOW APPEARED TO BE JUMPING SLIGHTLY. DOOR HAD TO BE UNLOCKED FROM INSIDE AFTER ENTERING CAR THROUGH OTHER DOORS. DEALERSHIP STATED THEY COULD NOT GET PROBLEMS TO REPLICATE (WITH LOCKS, ALARM). *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
DEFECTIVE TIPM MANY VEHICLES DODGE/CHRYSLER HAVE BEEN RECALLED, THE MAJORITY FROM 2007-2015. JOURNEYS WERE NOT INCLUDED, BUT ACCORDING TO THE INCREDIBLE NUMBER OF COMPLAINTS I FEEL THEY SHOULD HAVE BEEN. THIS EFFECTS EVERYTHING AND MY CAR LOSES POWER WHILE DRIVING DOWN THE ROAD. IT WILL BE MUCH CHEAPER FOR DODGE TO FIX IT THEN TO GET THE LAWSUIT WHEN MY AIRBAG DOESN'T DEPLOY OR I AM IN AN ACCIDENT.
WHEN DRIVING WILL HIT ANY KIND OF BUMP & ENGINE SHUTS OFF.. THIS STARTED OUT HAPPENING OCCASSIONALLY, NOW HAPPENS NEARLY EVERY TIME YOU DRIVE IT. ALSO WHEN RESTART IT REVS LIKE HOLDING FOOT DOWN ON ACCELERATOR EVEN THOUGH FOOT NOT TOUCHING ACCELERATOR.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Visibility
Reports naming windshields, glass, wipers, defrosters and mirrors.
From owner reports, verbatim
MY HUSBAND STOPPED BY THE HOUSE DURING HIS BREAK, AT THIS TIME THE CAR WAS FINE. WHEN HE WENT TO GO BACK TO WORK THE WINDOWS WERE ALL DOWN AND THE DOORS WERE UNLOCKED. THIS HAPPENED LAST WEEK AS WELL. ON FIVE DIFFERENT OCCASIONS WHILE DRIVING THE CAR WOULD SHUT OFF. THE FIRST TIME THIS HAPPENED I ALMOST RAN INTO THE SIGN AND POSTAL BOX ON THE SIDE WALK. TWO TIMES IT WAS AT A STOP LIGHT. THE OTHER TWO TIMES IT WAS WHILE DRIVING, DURING THESE TWO TIMES WE WERE ABLE TO GET THE CAR IN THE TURNING LANE. WHEN WE TOOK THE CAR IN THE MECHANICS TOLD US THAT THE CHIP IN THE KEY WAS BAD AND THAT IS WHY THE CAR STOPPED. BUT RECENTLY AFTER TAKING IT TO A DIFFERENT MECHANIC WE LEARNED ABOUT THE RECALLS. TO BE HONEST I AM VERY SCARED TO DRIVE THIS VEHICLE ESPECIALLY WITH MY KIDS. IS THERE A PROGRAM FOR THESE VEHICLES TO BE PURCHASED BACK SO THAT I CAN GET A SAFER CAR? *TR
WHEN I LOCK AUTO SITS FOR AWHILE THEN UNLOCKS THE TWO FRONT DOORS AND DROPS WINDOWS HALF WAY BY ITSELF? *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Suspension
Reports naming suspension components — springs, struts, shocks, control arms and related hardware.
From owner reports, verbatim
WHEN DRIVING AT HIGHWAY SPEEDS 65-75 MPH AND HAVING TO BRAKE HARD THE STEERING WHEEL AND BRAKE PEDALS BEGIN TO VIBRATE VIOLENTLY AND THE BRAKES FEEL AS THOUGH THEY ARE NOT WORKING CORRECTLY? 2010 DODGE JOURNEY SXT WITH CURRENTLY 24K MILES. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Interior & seats
Reports naming seats, latches, locks, linkages and interior fittings.
From owner reports, verbatim
WHEN I LOCK AUTO SITS FOR AWHILE THEN UNLOCKS THE TWO FRONT DOORS AND DROPS WINDOWS HALF WAY BY ITSELF? *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Transmission
Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.
From owner reports, verbatim
ON 3/14/2012 (31,604 MILES) WHILE PULLING OUT OF A PARKING SPACE THE TRANSMISSION STARTED TO GRIND AND THE VEHICLE LOST POWER. THE DEALER FOUND A STORED CODE R1790 AND RESET THE CODE UNABLE TO FIND FURTHER ISSUE. PICKED VEHICLE UP ON 3/15/2012 DROVE VEHICLE HOME. THE TRANSMISSION WAS NOTICEABLY SLIPPING AND WE WERE TOLD THAT IT WAS PERFORMING "NORMALLY" CONTINUED DRIVING THE VEHICLE UNTIL... 4/18/2012 (33,133 MILES) THE TRANSMISSION STARTED GRINDING AGAIN, VEHICLE LOST ALL POWER IN HEAVY TRAFFIC WHERE MY SON NARROWLY AVOIDED BEING HIT HEAD ON. VEHICLE HAD TO BE FLAT BED TOWED TO DEALER, WOULD NOT MOVE UNDER ITS OWN POWER. MULTIPLE CODES FOUND: P0841 LEFT REAR PRESSURE SWITCH RATIONALITY P0733 GEAR RATIO ERROR IN 3RD P0944 LOSS OF PUMP PRIME P1790 FAULT INNER AFTER SHIFT P0731/732/734 GEAR RATIO 1, 2, & 4 P0846 PRESSURE SWITCH RATIONALITY P0838 LC PRESSURE RATIONALITY. FOUND METAL IN TRANSMISSION PAN, DISASSEMBLED AND FOUND BAD PLANETARY AND DAMAGED UNDERDRIVE COMPOUNDER. REPLACED THE COMPOUNDER, REMOVED THE VALVE BODY AND RECONDITIONED AND FLUSHED THE COOLER. VEHICLE WAS RETURNED TO US ON 4/30/2012 AND STILL FEELS LIKE THE TRANSMISSION IS NOT OPERATING NORMALLY. *JS
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .