RoadVitals

2011 Dodge Journey Electrical Problems

Owner-reported complaints naming the electrical system, filed with NHTSA

Data refreshed

Electrical reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
44
Latest Aug 8, 2021
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
26%
of 169 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
1
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
3

What this page shows

Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories. Every record below is an owner-reported complaint about the 2011 Dodge Journey submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 44 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming electrical

The 25 most recent of 44, in the owner's own words

ElectricalPowertrain (other)
Filed Aug 8, 2021

Pressure sensors saying there's an issue with your tire pressure and you have binding in your drive line

NHTSA ID
11428236
Incident
Aug 3, 2021
ElectricalEngineFuel system
Filed Apr 5, 2021

SPEED IS HORRIBLE I DON'T NO WHERE TO START

NHTSA ID
11406418
Incident
Mar 15, 2021
Electrical
Filed Dec 11, 2020

THERE ARE MANY MANY AS IN HUGE MULTIPLE COMPLAINTS OF THIS JOURNEY VEHICLE NOT STARTING BECAUSE KEEPING A CHARGE. WE HAVE HAD TO BUY AND HAVE DEALER INSTALL THREE BATTERIES IN THE LAST FOUR YEARS. FOUND ONE PROBLEM, LEAVING A CD IN THE PLAYER CAUSES THE BATTERY TO DRAIN. CANNOT FIND ANY OTHER. PLEASE HELP.

NHTSA ID
11383066
Incident
Dec 5, 2020
Mileage
47,000 mi
AirbagsElectrical
Filed Dec 1, 2020

THE VEHICLE SUDDENLY SHUTS OFF AT HIGHWAY SPEEDS AND HAS SIGNIFICANT TROUBLE RESTARTING. THE VEHICLE HAS BEEN INSPECTED OVER 10 TIMES BY AN ASC CERTIFIED MECHANIC FOR THIS ISSUE AND THERE HASN'T BEEN A CHECK ENGINE CODE PRESENT THAT WOULD CAUSE THIS ISSUE.

NHTSA ID
11377315
Incident
Nov 30, 2020
Mileage
106,000 mi
Electrical
Filed Aug 28, 2020

BATTERY LIGHT CAME ON MANY TIMES OVER A COUPLE WEEKS. THEN IT WENT INTO BATTERY SAVER MODE. THE RADIO STOPPED WORKING, AIR CONDITIONING, LIGHTS AND THE DASH BOARD HAD EVERY CHECK LIGHT COME ON. IT THEN WOULD NOT SHIFT AND RPMS WENT TO 4 AND 5 BUT ONLY WOULD DO AROUND 20 MPH. BATTERY THRN DIED. AFTER CHARGING BATTERY THEN REPLACING IT WITH A NEW BATTERY AND THE ALTERNATER AND ALL WIRING CHECKED OUT JUST FINE. NO OTHER PROBLEMS COULD BE FOUND BUT STILL THE BATTERY SAVER MODE IS ON AND MY JOURNEY WONT HOLD A CHARGE. THIS ALL HAPPENED WHILE I WAS DRIVING WITH MY CHILDERN IN TOWN GOING AT A SPEED OF 20-30 MPH.

NHTSA ID
11351886
Incident
Aug 27, 2020
Mileage
184,000 mi
Electrical
Filed Jul 22, 2020

RANDOMLY WONT START VEHICLE GOES INTO SOME TYPE OF ANTI THEFT MODE TOLD BAD TIPM BY 3 DIFFERENT DEALERS. AND TOLD TO REMOVE BATTERY TO RESET THE SYSTEM. THIS IS ONLY A TEMPORARY FIX. THIS HAPPENS AT LEAST TWICE A WEEK

NHTSA ID
11340827
Incident
Jul 22, 2020
Mileage
124,000 mi
Electrical
Filed Feb 21, 2020

TL* THE CONTACT OWNS A 2011 DODGE JOURNEY. THE CONTACT STATED THE VEHICLE CONSISTENTLY FAILED TO START. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE A DIAGNOSTIC TEST OF THE ELECTRICAL SYSTEMS WAS PERFORMED WITH NO FAILURE DETECTED. THE INDEPENDENT MECHANIC WAS ABLE TO START THE VEHICLE. THE CONTACT STATED THAT AN ONLINE SEARCH RESULT SHOWED A POSSIBLE CAUSE BEING RELATED TO THE VEHICLE SECURITY SYSTEM. THE VEHICLE WAS NOT REPAIRED. THE FAILURE WAS INTERMITTENT. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 125,000.

NHTSA ID
11310609
Incident
Dec 2, 2019
Mileage
125,000 mi
Electrical
Filed Jan 6, 2020

THE BATTERY HAS BEEN REPLACED TWICE WITHIN THE LAST 8 MONTHS AND 2 YEARS PRIOR TO THAT. THE DAY PRIOR TO LATEST EPISODE, THE CAR WAS DRIVEN FOR OVER 200 MILES AND THERE WAS NO NOTATION OF PROBLEMS ON THAT DAY. THE NEXT DAY THE CAR WAS PARKED IN THE DRIVEWAY. IT HAD BEEN 18 HOURS SINCE CAR WAS DRIVEN. THE LIGHTS, RADIO, AND POWER WORKED, BUT BRAKE WOULD NOT DEPRESS AND DASH STATED KEY FOB COULD NOT BE DETECTED. WITHIN 5 MINUTES TRYING TO START CAR, ALL POWER AND LIGHTS QUIT WORKING. A NEIGHBOR CAME TO JUMP START THE CAR BUT IT WOULD NOT HOLD.

NHTSA ID
11297496
Incident
Jan 3, 2020
Mileage
120,000 mi
Electrical
Filed Dec 11, 2019

VEHICLE HAS REPEATEDLY HAD PROBLEMS STARTING AFTER DRIVING FOR ANY LENGTH OF TIME. IT WILL START COLD, NO PROBLEM. BATTERY AND STARTER ALL CHECKED AND TESTED AS GOOD. IT IS BELIEVED TO BE DUE TO A BAD GROUND CONNECTION, BUT NOT 100% SURE. MY WIFE AND CHILDREN HAVE BEEN STRANDED SEVERAL TIMES DUE TO THIS ISSUE. MANY TIMES, THE VEHICLE WILL HAVE TO BE TURNED OFF FOR AT LEAST 30 MINUTES (SOMETIMES UP TO 2 HOURS) BEFORE IT WILL START.

NHTSA ID
11288302
Incident
Dec 8, 2019
Mileage
98,000 mi
ElectricalPowertrain (other)
Filed Oct 13, 2019

MY CARS BATTERY LIGHT KEEPS COMING ON AND THEN IT STARTS GOING OVER THE 4000 RPM POINT AND NOT GOING MORE THAN 20MPH AND THEN DIES...I'VE REPLACED ALTERNATOR AND BATTERY BOTH 4 TIMES IN 4 MONTHS AND IT KEEPS HAPPENING.

NHTSA ID
11268178
Incident
Oct 13, 2019
Mileage
143,000 mi
Electrical
Filed Jun 24, 2019

ALTINATER SHORTED OUT FRIED RESET AND BATTERY WHILE DRIVING LOST ALL POWER LUCKILY WE WERE COMING OUT OF A PARKING LOT BUT GOT LOCKED IN THE CAR GOT ONE DOOR TO UNLOCK

NHTSA ID
11222146
Incident
Jun 20, 2019
Mileage
68,000 mi
ElectricalEnginePowertrain (other)
Filed Jun 19, 2019

MIL ILLUMINATES INDICATING CAM SHAFT POSITION SENOR AND MULTIPLE OTHER CODES AT START UP OR HIGHWAY SPEEDS. THIS ALSO CUTS OFF THE STABILITY CONTROL AND PUTS THE CAR IN ,IMP MODE. THE CAR WILL ALSO STALL WITHOUT WARNING AT HIGHWAY SPEEDS CREATING AN UNSAFE CONDITION. DEALERSHIP CURRENTLY EVALUATING ISSUE FOR CAM SHAFT PHASER FAILURE. THIS OCCURS AT LEAST ONCE A WEEK HOWEVER THE MOST RECENT INCIDENCE ON 6/14/2019 RESULTED IN THE CAR STALLING WHILE TURNING RESULTING IN LOSS OF POWER STEERING AND BRAKING. THE CODE ALWAYS RESETS AFTER A DRIVING CYCLE IS COMPLETED BUT COMES BACK IN A DAY OR SO. IT IS MY UNDERSTANDING THAT EARLY 3.6 L ENGINES FOR 2011 HAD AN ISSUE WITH CAM SHAFT PHASER BUT NO RECALL HAS BEEN ISSUED FOR MY VEHICLE.

NHTSA ID
11221155
Incident
Jun 14, 2019
Mileage
124,000 mi
AirbagsElectrical
Filed Feb 27, 2019

TAKATA RECALL AIRBAG LIGHT HAS GONE OFF NUMEROUS TIMES AND I'VE RESET IT NUMEROUS TIMES, THIS PROBLEM STARTED ABOUT 6 MONTHS AGO FOR THE AIRBAG LIGHT ALSO THE CLIMATE CONTROL POWER BUTTON AND THE TOUCH SCREEN FOR THE CAR INTERIOR FAN WILL TURN ON WITH NOBODY TOUCHING IT, I WILL TURN IT OFF AND IT WILL TURN BACK ON AUTOMATICALLY I KEEP TURNING IT OFF AND IT KEEPS TURNING ON I DON'T KNOW WHAT'S GOING ON WITH THIS BUT IT'S BEEN GOING ON SINCE I GOT THE CAR NEED HELP FINDING OUT WHAT'S GOING ON GETTING TIRED OF THESE PROBLEMS.

NHTSA ID
11182729
Incident
Jan 1, 2015
ElectricalSteering
Filed Feb 8, 2019

THE CAR FEELS LIKES IT'S PULLING AND SOMETIMES IT WON'T ACCELERATE.

NHTSA ID
11175781
Incident
Jan 22, 2019
Mileage
79,000 mi
ElectricalEngine
Filed Oct 24, 2018

I BELIEVE THAT MAYBE THE LOCATION OF THE BATTERY HAS CAUSED OVERHEATING PROBLEMS THAT HAVE CAUSED THE VEHICLE NOT TO START. THE WHOLE CAR WILL TURN ON (AC, LIGHTS, RADIO) EXCEPT FOR THE ENGINE AND IT HAS LEFT MYSELF AND MY CHILDREN STRANDED IN EXTREME WEATHER CONDITIONS. THE CAR INTERMITTENTLY TURNS ON AND THIS HAS BEEN OCCURRING FOR ONE YEAR NOW. IT CAN TAKE ANYWHERE FROM 20 MINUTES TO 3 HOURS BEFORE THE CAR TURNS BACK ON.

NHTSA ID
11142369
Incident
Jan 1, 2018
AirbagsElectricalSteering
Filed Sep 11, 2018

"TAKATA RECALL": LOCAL DODGE DEALER, INSPECTED THE VEHICLE AND REPLACED THE DEFECTIVE PART(S), THEN TOLD MY WIFE THE 'ACTUAL STEERING WHEEL AIRBAG' WASN'T WORKING AND DIAGNOSED THE ISSUE AS THE ELECTRICAL CONNECTOR. THEY SAID THEY WOULD NOT REPAIR, REPLACE OR FIX UNLESS WE PAID THE COST FOR A NEW AIRBAG,WHY ISN'T THE AIRBAG PART OF THE RECALL? WE HAVEN'T HAD ANY ACCIDENTS IN THIS VEHICLE NOR ANYTHING THAT WOULD, COULD DAMAGE THE AIRBAG.. SINCE THE DEALER IS STATING THE PROBLEM IS ELECTRICAL, IN THE SAFETY SYSTEM, SHOULD THIS BE CLASSED AS A 'SAFETY' ISSUE AND REPAIRED BY THE DEALER..

NHTSA ID
11128813
Incident
Jun 4, 2018
Mileage
92,462 mi
AirbagsElectrical
Filed Aug 7, 2018

TL* THE CONTACT OWNS A 2011 DODGE JOURNEY. THE CONTACT STATED THAT THE WIRE HARNESS UNDERNEATH THE DRIVER'S SEAT WAS CAUSING THE AIR BAG WARNING INDICATOR TO ILLUMINATE. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 137,000.

NHTSA ID
11118364
Incident
Aug 7, 2018
Mileage
137,000 mi
ElectricalExterior lighting
Filed May 21, 2018

I BOUGHT IT ON OCTOBER 2011 AT THE SOUTH OF FLORIDA , SINCE THEN I HAD KEEPING AND DRIVING THE CAR AT THE SAME LOCATION, NEVER TRIED DRIVE IN LOW TEMPERATURES. BUT, IN JUNE 2016 I MOVED TO REGION WHERE THE WEATHER IS BETWEEN 20F OR -7C DURING WINTER. THEN THE TAIL LIGHT ON THE LIFT STOPPED WORKING, BUT IT WAS NOT BURNED AND NO PROBLEM WITH THE FUSES THE BATTERY WAS DYING FREQUENTLY. THIS WINTER THE REAR WIPER STOPPED WORKING TOO. NOW IT WAS TIME TO DISCOVER WHAT'S GOING ON . THUS, I FOUND BROKEN WIRES IN THE SLEEVE BETWEEN BODY AND LIFT GATE, WHERE THE WIRES NEED BE FLEXIBLE. I CAN CONFIRM AND CONCLUDING: THE WIRES INSTALLED AT THE CAR DO NOT SUPPORT TEMPERATURES BELLOW 20F OR -7C , IN THESE CONDITION THE WIRES CRACK AND BROKE AND CAUSING SHORT-CIRCUIT. THERE ARE DEFECTIVE WIRES INSTALLED IN THIS MAKE CAR CAUSING LOST OF POWER, SHORT-CIRCUIT AND LETTING THE CAR INSTABLE. MY CONCERN IS THE OTHERS DOORS MAY HAVE SAME DEFECTIVE WIRES. AND IT'S HAPPENIG IN ANY SITUATION, STATIONARY, IN MOTION, ON A CITY STREET OR A HIGHWAY, TURNING, SINCERELY

NHTSA ID
11096972
Incident
Jan 2, 2018
Mileage
55,000 mi
Electrical
Filed May 17, 2018

TL* THE CONTACT OWNS A 2011 DODGE JOURNEY. WHILE ATTEMPTING TO START THE VEHICLE, THE BATTERY INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 63,000.

NHTSA ID
11096545
Incident
Nov 1, 2016
Mileage
63,000 mi
Electrical
Filed Apr 10, 2018

TL* THE CONTACT OWNS A 2011 DODGE JOURNEY. THE CONTACT STATED THAT THERE WAS AN ELECTRICAL FAILURE. THE FUNCTIONS ON THE STEERING WHEEL FAILED TO INTERMITTENTLY OPERATE PROPERLY. THE UCONNECT FUNCTION HAD ALSO BEEN AFFECTING THE ABILITY TO TURN ON THE RADIO AND THE FUNCTION CONTROLS ON THE DISPLAY PANEL. IN ADDITION, THE DISPLAY SCREEN NEAR THE RADIO WAS BLACK WITH NO VISIBILITY OF THE TIME AND OTHER FUNCTIONS EACH TIME THE FAILURE OCCURRED. THE DEALER (HENDRICK CHRYSLER DODGE JEEP RAM, 1624 MONTGOMERY HWY, HOOVER, AL 35216, (205) 545-8074) WAS NOTIFIED AND STATED THAT THE VEHICLE NEEDED TO BE DIAGNOSED TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000. THE VIN WAS NOT AVAILABLE.

NHTSA ID
11084336
Incident
Mar 1, 2018
Mileage
90,000 mi
ElectricalInterior & seatsExterior lighting
Filed Mar 3, 2018

HORN HONKS WHILE DRIVING WINDOWS ROLL DOWN DOORS LOCK AND WILL NOT UNLOCK SEAT MOVES DASH LIGHTS ALL COME ON HAPPENS WHILE PARKED AND CAN'T STOP HORN WILL NOT LET INTO CAR REPLACED MANY BATTERIES AND HAVE NO ANSWER FROM DEALERS

NHTSA ID
11076020
Incident
Feb 1, 2018
Mileage
105,600 mi
Driver assistanceElectricalExterior lighting
Filed Mar 2, 2018

HORN HONKS WHILE DRIVING, ELECTRIC SEAT MOVES, LIGHTS FLASH, AND WINDOWS ROLL DOWN ALL DOORS LOCK AND WILL NOT UNLOCK, WILL ALSO DO WHILE PARKED AND YOU CAN'T UNLOCK TO GET INTO CAR. HAPPENS DAILY SINCE 2-1-18

NHTSA ID
11076019
Incident
Mar 2, 2018
Mileage
105,000 mi
Electrical
Filed Jan 16, 2018

WHILE DRIVING DOWN THE INTERSTATE AT APPROXIMETELY 65MPH MY DODGE JOURNEY SHUT OFF AND THEN RESTARTED AGAIN. LUCKILY I WAS ON A STRAIGHT AWAY AT THE TIME. WHILE RESEARCHING I FOUND OUT THAT OTHER JOURNEY'S FROM 2009-2010 HAVE HAD THE SAME ISSUE.

NHTSA ID
11062984
Incident
Jan 16, 2018
Mileage
75,000 mi
BrakesElectricalOther / unspecified
Filed Jan 2, 2018
3 injuries reported

ELECTRIC:MY LIGHTS KEEP GOING OUT SINCE PURCHASE UNDER 1YR..,REPLACE FUSES 4TIMES IN 6MTHS..MY TRUCK LOCKED UP WITH IGNITION START KEY REMOTE IN CAR AN ALMOST LOCKED MY SON 6YR. OLD IN CAR...HAD TO CALL AAA FOR LOCKOUT SERVICE SAFETY CONCERN AND DODGE DID SAFETY CHECK AN STATED NO CONCERNS...,ALSO STOCKTON NISSAN PURCHASED ALL 4NEW TIRES AN DID BRAKES AN DRUMS UNDER WARRANTY OF SAFETY FROM PURCHASE AN BOTH WENT BAD UNDER 5MTHS OF WORK ORDER HISTORY AN THEY REFUSE TO DO ANY CHECKS ON THIS VEHICLE,..MY PASSENGER TIRE SPLIT, AND RIGHT NOW WHEN I DRIVE THERE'S A LOUD,SQUEAKY NOISE WITH VIBRATION WHEN HITTING BRAKES WHILE DRIVING...STOCKTON DODGE WANTED TO CHARGE ME 480$ JUST TO DIAGNOSE RECOMMEND I TAKE BACK TO PURCHASE DEALER(STOCKTON NISSAN) AND THEY SHOULD SEND IT TO DODGE BUT LISA, AND AMANDA MATHEWS WOULD NOT TAKE THE VEHICLE AT NISSAN...STATED GARY BISHOP SAYS DO NOT TAKE THIS VEHICLE FOR ANY REASON...I DON'T UNDERSTAND WHY IF I PAY FOR EXTENDED WARRANTY COVERAGE OVER $3000 TO STOCKTON NISSAN AND THEY WERE THE ONES WHO SUPPOSEDLY DID THE WORK THAT'S UNSATISFACTORY AN CAUSE DEFECTS AN SAFETY ISSUES AN CONCERNS...I ALSO CALLED NISSAN CORP/LITHIA AND WAS TOLD ABOUT LITHIA/NISSAN&FIRST EXTENDED WARRANTY COVERAGE POLICIES IN MIDDLE OF A BIG CHANGE SO IT LIMITED MY VEHICLE BEING REPAIRED OVER 130???MILES OF HOME RANGE AN I'M A PARTIAL PARAPLEGIC..ALSO STOCKTON SOLD ME THIS VEHICLE AN EXTENDED WARRANTY KNOWING MY DISABILITY AN SAFETY CONCERNS FOR MYSELF AN 5YOUNG KIDS.. THIS IS UNACCEPTABLE AN UNSAFE FOR ANY DEALERSHIP WITH PURCHASE OF A VEHICLE AND IN COMPLAINT OF SAFETY CONCERNS REPEATEDLY AN FOR THE CUSTOMER TO BE PROLONGED STATING THEY CAN TRADE IT BACK BUT WANNA DO IT AS ANOTHER PURCHASE WITH MORE $$ DOWN ,CREDIT CHECK AGAIN, AN SAME PROCESS AS NEW PURCHASE..STOCKTON NISSAN WITH HELD INFORMATION VIABLE FROM THE EXTENDED WARRANTY PURCHASE CONTRACT DUE TO CHANGES..

NHTSA ID
11057930
Incident
Mar 14, 2017
Mileage
55 mi
Electrical
Filed May 4, 2017

TL* THE CONTACT OWNS A 2011 DODGE JOURNEY. WHILE DRIVING 30 MPH, THE VEHICLE BEGAN TO LOSE POWER AND VARIOUS INDICATORS ILLUMINATED. THE VEHICLE WAS DRIVEN TO AN INDEPENDENT MECHANIC WHO CHARGED THE BATTERY AND THE VEHICLE RESUMED NORMAL OPERATION. THE MANUFACTURER WAS CALLED AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO BE DIAGNOSED. THE VEHICLE WAS DIAGNOSED AND REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 64,600. UPDATED 06/21/17*LJ *AS

NHTSA ID
10983448
Incident
May 2, 2017
Mileage
64,600 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Other components reported on this vehicle

Categories with enough reports to have a page of their own

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .