Owner-reported complaints naming the powertrain system, filed with NHTSA
Data refreshed
Powertrain (other) reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
16
Latest Jan 31, 2022
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
9%
of 169 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
1
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
2
What this page shows
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials. Every record below is an owner-reported complaint about the 2011 Dodge Journey submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 16 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming powertrain
Shown in the owner’s own words, exactly as filed
Powertrain (other)
Filed Jan 31, 2022
The contact owns a 2011 Dodge Journey. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. The vehicle was taken to an independent mechanic and diagnosed with head gasket failure. The vehicle was then taken to the dealer and diagnosed with powertrain control module (PCM) failure. The dealer updated the PCM software; however, the failure recurred. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 138,000.
NHTSA ID
11449597
Incident
Jul 1, 2020
Mileage
138,000 mi
ElectricalPowertrain (other)
Filed Aug 8, 2021
Pressure sensors saying there's an issue with your tire pressure and you have binding in your drive line
NHTSA ID
11428236
Incident
Aug 3, 2021
EnginePowertrain (other)
Filed Dec 13, 2020
MY CAR HAS ONLY 91000 MILES AND THERE IS A CLICK FROM THE TRANSMISSION AND A WEIRD SLOWING NOISE HAVE NO CLUE WHY DONE ALL THE MAINTENANCE ONE IT
NHTSA ID
11383252
Incident
Jun 10, 2020
Mileage
85,000 mi
EnginePowertrain (other)
Filed May 27, 2020
TL* THE CONTACT OWNS A 2011 DODGE JOURNEY. THE CONTACT STATED THAT THE ENGINE OVERHEATED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS PREVIOUSLY TAKEN TO KELLY JEEP CHRYSLER DODGE RAM 501 STATE AVENUE, EMMAUS, PA 180449, (610)904-8499 WHERE THE TRANSMISSION, THE ENGINE, ENGINE SOLENOIDS AND ENGINE COILS WERE REPLACED PRIOR TO THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000. *DT*JB
NHTSA ID
11326139
Incident
Dec 31, 2018
Mileage
90,000 mi
ElectricalPowertrain (other)
Filed Oct 13, 2019
MY CARS BATTERY LIGHT KEEPS COMING ON AND THEN IT STARTS GOING OVER THE 4000 RPM POINT AND NOT GOING MORE THAN 20MPH AND THEN DIES...I'VE REPLACED ALTERNATOR AND BATTERY BOTH 4 TIMES IN 4 MONTHS AND IT KEEPS HAPPENING.
NHTSA ID
11268178
Incident
Oct 13, 2019
Mileage
143,000 mi
ElectricalEnginePowertrain (other)
Filed Jun 19, 2019
MIL ILLUMINATES INDICATING CAM SHAFT POSITION SENOR AND MULTIPLE OTHER CODES AT START UP OR HIGHWAY SPEEDS. THIS ALSO CUTS OFF THE STABILITY CONTROL AND PUTS THE CAR IN ,IMP MODE. THE CAR WILL ALSO STALL WITHOUT WARNING AT HIGHWAY SPEEDS CREATING AN UNSAFE CONDITION. DEALERSHIP CURRENTLY EVALUATING ISSUE FOR CAM SHAFT PHASER FAILURE. THIS OCCURS AT LEAST ONCE A WEEK HOWEVER THE MOST RECENT INCIDENCE ON 6/14/2019 RESULTED IN THE CAR STALLING WHILE TURNING RESULTING IN LOSS OF POWER STEERING AND BRAKING. THE CODE ALWAYS RESETS AFTER A DRIVING CYCLE IS COMPLETED BUT COMES BACK IN A DAY OR SO. IT IS MY UNDERSTANDING THAT EARLY 3.6 L ENGINES FOR 2011 HAD AN ISSUE WITH CAM SHAFT PHASER BUT NO RECALL HAS BEEN ISSUED FOR MY VEHICLE.
NHTSA ID
11221155
Incident
Jun 14, 2019
Mileage
124,000 mi
Powertrain (other)
Filed Apr 25, 2019
TL* THE CONTACT OWNS A 2011 DODGE JOURNEY. WHILE STARTING THE VEHICLE, THE GEAR SHIFTER WAS PLACED IN DRIVE; HOWEVER, THE VEHICLE FAILED TO MOVE AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO STATED THAT THERE WAS AN UNKNOWN TRANSMISSION FAILURE. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 100,000.
NHTSA ID
11203691
Incident
Mar 1, 2019
Mileage
100,000 mi
AirbagsBrakesPowertrain (other)
Filed Jun 23, 2016
Crash reported2 injuries reported
TAKATA RECALL.
NHTSA ID
10876264
Incident
Jun 20, 2016
Mileage
98,246 mi
ElectricalEnginePowertrain (other)
Filed May 17, 2016
TL* THE CONTACT OWNS A 2011 DODGE JOURNEY. WHILE DRIVING 65 MPH, THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CHECK ENGINE LIGHT ILLUMINATED DUE TO A LOW BATTERY. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. IN ADDITION, WHILE DRIVING 25 MPH, THERE WHERE A SQUEAKING NOISE COMING FROM THE BRAKES. WHEN THE VEHICLE WAS IN REVERSE, IT MADE A KNOCKING/KICKING NOISE AND FAILED TO OPERATE. THE VEHICLE WAS TAKEN TO THE DEALER A SECOND TIME WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION AND A FAULTY CYLINDER HEAD FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.
NHTSA ID
10865391
Incident
Jan 22, 2016
Mileage
85,000 mi
Powertrain (other)
Filed Feb 15, 2016
NEED TO REPLACE THE TRANSMISSION COOLER LINES BECAUSE OF LEAKAGE AND NOT BEING ABLE TO DRIVE.
NHTSA ID
10836249
Incident
Feb 13, 2016
Mileage
75,000 mi
Powertrain (other)
Filed Jan 22, 2016
TL* THE CONTACT OWNS A 2011 DODGE JOURNEY. WHILE DRIVING AT AN UNKNOWN SPEED, THE CHECK ENGINE LIGHT ILLUMINATED. THE CONTACT MENTIONED THAT THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER FOUR TIMES; HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 50,000.
NHTSA ID
10821626
Incident
Jan 1, 2015
Mileage
50,000 mi
Powertrain (other)Suspension
Filed Sep 8, 2015
TL* THE CONTACT OWNS A 2011 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 20 MPH, THERE WAS AN ABNORMAL SOUND COMING FROM THE REAR OF THE VEHICLE. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MECHANIC STATED THAT THE DRIVETRAIN AND SUSPENSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.
NHTSA ID
10762129
Incident
Jul 7, 2014
Mileage
10,000 mi
Driver assistanceElectricalPowertrain (other)
Filed Oct 24, 2014
I WAS DRIVING ON THE ROAD DURING MIDNIGHT, MY BATTERY SENSOR TURNED ON 5 MINUTES LATER, I HAD MULTIPLE SENSORS TURN ON SIMULTANEOUSLY. THE ABS SENSOR, AIRBAG, ANTI -TRACTION AS SOON AS I REALIZED WHAT WAS GOING ON. I WAS MERGING TO THE EMERGENCY LANE. I TRIED TO PUSH ON THE GAS PEDAL AND WAS NOT EVEN ABLE TO ACCELERATE DUE TO THE LACK OF POWER. I WAS WORRIED BUT I WAS ABLE TO MAKE IT SAFELY TO THE EMERGENCY LANE. I TRIED TO START THE VEHICLE BUT COULDN'T THE CAR WOULDN'T CRANK. SO I HAD TO TOW THE CAR TO MY MECHANICS AND MY MECHANIC TOLD ME IT WAS DUE TO THE ALTERNATOR. LACK OF POWER = SYSTEM WILL NOT ALLOW YOU TO RUN THE VEHICLE. I WOULD LIKE SOMETHING DONE ABOUT THIS IFIT WAS NOT FOR THE EMERGENCY LANE ME AND MY FAMILY COULD HAVE BEEN KILLED ON THE HIGHWAY. *TR
NHTSA ID
10649557
Incident
Oct 19, 2014
Mileage
24,000 mi
BrakesPowertrain (other)
Filed Aug 15, 2014
I HAVE HAD NOTHING BUT PROBLEMS WITH MY JOURNEY. BEFORE 2500 ROTORS HAD TO BE REPLACED AROUND 30K MILES TRANSMISSION REBUILT NOW AT 53K MILES THE TRANSMISSION IS BEING REBUILT AGAIN! THIS LAST TIME IT OCCURRED WITH MY CHILDREN IN THE CAR ON THE WAY TO DAYCARE. MY CAR WOULD NOT GET INTO GEAR AS I WAS DRIVING IT FEEL OUT OF GEAR AND WOULD NOT ACCELERATE WITH MY FOOT ON THE GAS. NOT TO MENTION MY CAR WOULD NOT EVEN GO INTO PARK! WHEN MY CAR WAS IN PARK THE CAR WOULD DRIFT BACKWARDS. KEEP IN MIND THIS WAS HAPPENING ON A BUSY HIGHWAY WITH 2 YOUNG CHILDREN!! I AM SO DISAPPOINTED. FOR HAVING A BRAND NEW CAR THIS HAS DONE NOTHING BUT STRESS ME OUT. BEFORE WE PURCHASED OUR JOURNEY WE PURCHASED A BRAND NEW CALIBER AND HAD IT FOR 2 YEARS AND NEVER HAD ANY ISSUE! I AM WONDERING WHAT CAN BE DONE. *TR
NHTSA ID
10622459
Incident
Jun 6, 2013
Powertrain (other)
Filed Jan 11, 2013
SNOW STORM AND THE AWD WOULDN'T WORK ..TOOK IT IN AND IT HAS HAD THREE DIAGNOSTICS RUN ON IT AND AS OF 1/10/2013 IT STILL WILLNOT WORK .I HAVE BEEN SENT OUT IN THIS VEHICLE IN SNOW STORMS COLD WEATHER WITH REGARDS FROM THE SHOP THAT THEY DIDN'T KNOW WHAT WAS WRONG WITH THIS VEHICLE THAT I WOULD HAVE TO BRING IT BACK IN .THIS DODGE HAS NO TRACTION WITHOUT THE AWD .TO DATE ALL I GET TOLD IS I WILL HAVE TO BRING IT IN FOR A DIAGNOSTICS RUN. I AM DRIVING A VERY DANGEROUS VEHICLE ON SNOW AND ICE 30 MILES TO HAVE THEM NOT FIX THE PROBLEM .AS FAR AS I CAN SEE THEY GOT THERE MONEY AND ITS MY PROBLEM NOW .WARRANTIES OR NOT I'M NOT GETTING WHAT I PAID FOR AND ITS A DANGER TO DRIVE . *TR
NHTSA ID
10492204
Incident
Dec 11, 2012
Mileage
14,285 mi
Powertrain (other)
Filed Nov 9, 2011
TL* THE CONTACT OWNS A 2011 DODGE JOURNEY AWD. THE CONTACT STATED THAT SHIFTING IN DIFFERENT GEARS, SHE NOTICED A LOUD CLUNKING NOISE AND THE VEHICLE WOULD JOLT IN ANY DIRECTION. THE VEHICLE WAS TAKEN TO A DEALER WHERE THEY ADVISED HER THAT THE COMPUTER SOFTWARE NEEDED TO BE UPDATED. THE VEHICLE WAS NOT REPAIRED. PRIOR TO THE FAILURE, THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE THEY ADVISED HER THAT THE NEW MODEL DODGE JOURNEYS ALL DROVE THE SAME WAY. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 4,400. UPDATED 01/24/12*LJ THE CONSUMER STATED SHE HAS BEEN TO THE DEALER THREE TIMES FOR THE SAME PROBLEM. UPDATED 02/27/12
NHTSA ID
10435037
Incident
Oct 12, 2011
Mileage
4,400 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Other components reported on this vehicle
Categories with enough reports to have a page of their own