2014 Dodge Journey Powertrain (other) Problems

viscous unit for AWD dodge journeys has been failing causing a clunking and chunking noise. Causing the car jerk on takeoff or on turns. From what others been having issues with is the same thing. Causing a risk of a crash of the rear differential cracking and breaking free from the car. I had to replace the Rear Axle Bdorc/Viscous Unit on my car already, again from what I read from other owners, they have been having the same issue. and some are worse than others. I fear that it may cause danger to the occupants inside the car and around.

NHTSA ID

11677931

Incident

Aug 2, 2025

Hi, my dodge Journey 2014 has been experiencing steering issues(stiff and hard to turn) when driving at lower speeds. I know that same Dodge Journey model and year has had a lot of recalls for that. Please verify and let me know what's the process to get this steering issue fixed under recall as this is increased risk of a crash.

NHTSA ID

11648761

Incident

Jan 28, 2025

When trying to start the car in the past every now in then I would get a one click and no start I tried to shift into neutral and nothing the same , I played with the button by turning g off and back on a few time and it would start and it started to get harder to get it to start and now it will only click and no start , I replaced the battery and starter was checked out and is good all battery ends are new and new battery cables , I know Google is no auto mechanic but the post I have read there is a lot of dodge journeys that has this issue when I called dodge I was told to bring it in and I will be charged , also about every 4th time I hit the door locks from the door as soon as the door shuts the horn beeps 3 times and all the doors unlock , need help please from what I am understanding it's something to do with the anti theft or the neutral safety switch inside the transmission ,

NHTSA ID

11581243

Incident

Apr 4, 2024

The vehicle started vibrating and making noise Brought it to a mechanic and was told the transfer case was broke due to the bolts backing out, something they've never seen before I had it towed to dealership because this happened 4 years ago under warranty Now dodge said it's not covered even though it was already replaced

NHTSA ID

11518611

Incident

Apr 14, 2023

I bought this car used but it only had 26340 on it and now it is almost to 30000. When driving it sounds as though the motor is knocking, but the oil is fine when checked on. It seems to have difficulty changing gears, sometimes way to fast and it whines other times it struggles to shift gears. Rpms are not steady they are bouncing around high love. When it does get to speed it feels as though the brakes are being appflied. At times the motorwhines because, the gear is to low it starts to get loud and become very hesitant when shifting to the higher gears. Sometimes it feels like the motor or something is going to come offf. There is a bunch of rattling going on . When I do park and turn it off, shortly after it sounds as if there is something running around inside the motor area. I was told it runs great and haven't even put 3000 miles on it. I think it's going to blow up or just die

NHTSA ID

11516163

Incident

Mar 17, 2023

The contact owns a 2014 Dodge Journey. The contact stated while driving approximately 25 MPH, he became aware that the oil pressure gauge was fluctuating and then the vehicle stalled without warning. The contact stated that the check engine warning light was illuminated. The contact stated that the oil pressure and engine stall failure had started as an intermittent failure but had become a daily failure. The contact had driven the vehicle to an independent mechanic who diagnosed and determined that the transmission pump and transmission needed to be replaced. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 16V461000 (Power Train). The failure mileage was approximately 150,000.

NHTSA ID

11512766

Incident

Jan 6, 2023

Mileage

150,000 mi

WHILE DRIVING FROM FROM GRAND RAPIDS AND ARRIVING TO MICHIGAN CITY, INDIANA, I HEAR A NOISE THAT MIMICKED THAT OF A FLAT TIRE. I IMMEDIATELY MADE A RIGHT TURN INTO THE PARKING LOT TO CHECK EACH ONE OF MY TIRES, BUT NONE OF THEM WERE LOW OR COMPLETELY DEFLATED. I DROVE UP A BIT TO PARK MY VEHICLE, SO I COULD FURTHER INVESTIGATE AND IT STALLED. WHEN I GOT OUT OF THE VEHICLE, I SMELLED A LIGHT BURNING SMELL COMING FROM UNDERNEATH TBE VEHICLE AND I JUST LET IT SIT, WHILE CALLING MY INSURANCE COMPANY'S ROADSIDE ASSISTANCE TO OBTAIN SUPPORT. I HAD THE VEHICLE TOWED BACK TO GRAND RAPIDS COSTING ME $401 BECAUSE MY INSURANCE ONLY PAID UP TO 15 MILES FOR TOWING AND THIS DRIVE WAS APPROXIMATELY A 125 MILE DRIVE. DUE TO COVID, I HAD TO PAY OUT OF POCKET FOR A RIDE BACK TO GRAND RAPIDS AS WELL. I HAD THE VEHICLE TOWED TO THE DEALERSHIP WHERE I PURCHASED THE CAR BACK IN APRIL 2015 AND AFTER THE DELEARSHIP CHECKED TO DIAGNOSE THE VEHICLE, I RECEIVED A PHONE CALL SAYING IT WAS MY ALL WHEEL DRIVE POWERTRAIN UNIT/SYSTEM AND IT HAD BUSTED AND WAS LEAKING FLUID. THE QUOTE THAT THE GENTLEMAN GAVE WAS A WHOPPING $2200 AND SOME CHANGE. I REALLY THOUGHT I REMEMBERED PURCHASING A POWERTRAIN WARRANTY, BUT IS THERE A WAY TO FIND OUT FOR SURE IF I DID? I WOULD APPRECIATE MORE GUIDANCE ON THIS SITUATION BECAUSE I AM OUT OF THOUSANDS OF DOLLARS AND WOULD LOVE TO HAVE SOME FINANCIAL ASSISTANCE, IF POSSIBLE. ALSO, I WANTED TO INITIATE A RECALL FOR THIS BECAUSE IF I HAD BEEN STILL ON THE HIGHWAY DRIVING, THIS COULD HAVE TURNED OUT WAY DIFFERENT AND I WOULD HATE TO HEAR THAT OTHERS MAY NOT BE AS BLESSED AS I WAS. I DO NOT HAVE MY INVOICE YET BECAUSE THEY ARE WORKING ON FIXING MY CAR STILL. I WILL SAVE IT ONCE I DO, IF NEEDED. THANK YOU IN ADVANCE FOR INVESTIGATING THIS SAFETY CONCERN AND HAVE A GREAT DAY!

NHTSA ID

11406986

Incident

Apr 5, 2021

WHILE DRIVING ON A HIGHWAY GOING STRAIGHT AT 60 MPH MY VEHICLE SHUTS OFF. WE THEN HAVE TO STOP THE VEHICLE TO RESTART IT. THIS HAS BEEN HAPPENING ABOUT 1X A WEEK FOR ABOUT A MONTH. THERE ARE NO CODES AND ALL ENGINE INFORMATION READS FINE.

NHTSA ID

11384991

Incident

Dec 1, 2020

Mileage

178,000 mi

THERE IS A U67 BY FCA RECALL ON MY 2014 DODGE JOURNEY WHICH I WAS NOT NOTIFIED BY THE DEALER! I FOUND OUT ABOUT THE RECALL AFTER PAYING TO HAVE THE CATALYTIC CONVERTER REPLACED MYSEL! HOWEVER MY CAR DECIDED TO GO INTO A LIMP MODE WHICH IT HAS DONE SINCE I PURCHASED THE VEHICLE IN 2013 BUT THIS TIME IT IS STAYING IN LIMP MODE SO I RESEARCHED RECALLS, THERE IS ALSO T47 AND U49 WHEN I TOWED MY VEHICLE TO THE DEALER THEY INFORMED ME THE CONVERTER I HAD PUT ON DOES NOT MEET STANDARDS AND THEY WERE GOING TO REPLACE IT AGAIN AND ALSO DO THE OTHER TWO RECALLS AS WELL AND THEN THEY INFORMED ME THEY COULD NOT DO THE U49 OR U67 BECAUSE THE VEHICLE DOES NOT HAVE THE ORIGINAL ENGINE! THEY TOLD ME AND GAVE ME DOCUMENTATION THAT THE ONLY RECALL DONE WAS T47 HOWEVER THEY REPORTED TO FCA THAT THE U67 WAS COMPLETE WHEN IN FACT IT HAS NOT BEEN COMPLETED! THE VEHICLE IS STUCK IN LIMP MODE BECAUSE IT NEEDS THE PCM FLASHED AND THEY WILL NOT DO THE RECALL U67 OR U49 ON MY VEHICLE AND SENT ME AWAY TO DRIVE THE VEHICLE 89 MILES HOME IN LIMP MODE! THIS VEHICLE HAD HAD A PCM ISSUE SINCE I BOUGHT IT IN 2013 CAUSING A NUMBER OF UNSAFE MALFUNCTIONS I MENTIONED IN COMPLAINT # 11337435 AND 11337440! THIS VEHICLE NEEDS TO BE TAKEN OFF THE ROAD AND A NEW VEHICLE GIVEN TO ME FREE OF CHARGE OR MONEY BACK! FCA NEEDS TO KNOW U67 HAS NOT BEEN COMPLETED ON MY VEHICLE,

NHTSA ID

11337442

Incident

Oct 30, 2013

Mileage

18 mi

PROBLEM STARTED WITH 2014 DIDGE JOURNEY SXT GOING INTO LIMP MODE. CODE THAT APPEARED WERE THROTTLE BODY SENSOR, CHANGED THAT. IT WENT INTO LIMP MODE IMMEDIATELY AFTER AND CODE WAS THROTTLE BODY, CHANGED THAT. IT WENT INTO LIMP MODE IMMEDIATELY AGAIN. SAME CODES. SENT TO SHOP THEY SAID IT WAS THE TRANSMISSION, $220 FOR AN OVERHAUL OF THAT. 2 TO 3 WEEKS AFTER, LIMP MODE AGAIN. SAME CODES. BROUGHT IT TO DODGE DEALERSHIP AND THE DIAGNOSIS IT SAYING I NEED A NEW PCM AND WIRE HARNESS. THOSE ITEMS WERE REPLACED. 2 TO 3 WEEKS AFTER THAT WORK. CAR GOES INTO LIMP MODE AGAIN WHILE ON THE HWY. CAR IS CURRENTLY AT DODGE DEALERSHIP AGAIN, NOW THEY'RE SAYING IT'S THE STARTER CAUSING THE PROBLEM. THIS ISSUE HAS BEEN SINCE JULY 2019 AND IS STILL ONGOING, LAST LIMP MODE WAS SUNDAY DECEMBER 15, 2019. I HAVE TONS OF DOCUMENTATION OF THE WORK THAT HAS BEEN DONE PLEASE ADVISE IF YOU SHOULD NEED ANY

NHTSA ID

11290292

Incident

Dec 15, 2019

Mileage

99,000 mi

I JUST BROUGHT A 2014 DODGE JOURNEY ON JULY OF 2018 AND I HAD TWO PROBLEMS WITH THE TRANSMISSION , FIRST PROBLEM IT WAS LEAKING THEN I GOT IT FIX LIKE 5 MONTHS AGO NOW THE TRANSMISSION HAS A BIGGER PROBLEM THAT IT HAVE TO REBUILD OR REPLACE WAITING FROM THE DECISION FROM THE MECHANIC WITH THE RESULTS OF WHAT TO DO , THE SHOP WHERE I TOOK THE VEHICLE SAY THAT I WASN'T THE FIRST PERSON THAT HAVE THE SAME PROBLEM WITH THE SAME VEHICLE AND I WAS THE FORTH PERSON WITH THE TRANSMISSION PROBLEM AND THAT HE IS SURPRISE THAT THEY ARE NO RECALL ON THE VEHICLE SO I AM VERY UPSET WITH THIS ISSUE AND I JUST WANT TO MAKE A COMPLAINT ABOUT IT

NHTSA ID

11269281

Incident

Oct 14, 2019

Mileage

5 mi

TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE DECELERATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE COMPUTER SYSTEM WAS FAILING. THE VEHICLE WAS TAKEN TO PAUL SHERRY CHRYSLER JEEP DODGE RAM (937-778-0830, LOCATED AT 8645 N COUNTY ROAD 25A, PIQUA, OH 45356) WHERE THE TECHNICIAN DIAGNOSED AND REPLACED THE THROTTLE BODY. IN ADDITION, THE ABS AND TRACTION CONTROL INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE IT WAS DIAGNOSED THAT THE WIRING HARNESS WAS CORRODED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT A RECALL REPAIR WAS PERFORMED IN 2018 PER NHTSA CAMPAIGN NUMBER: 15V675000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC). THE CONTACT WAS INFORMED THAT A PORTION OF THE WIRING HARNESS MAY BE REPAIRED FREE OF CHARGE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.

NHTSA ID

11267149

Incident

Jul 24, 2019

Mileage

120,000 mi

TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. WHILE DRIVING AT LOW SPEEDS, THE VEHICLE FAILED TO SHIFT OUT OF FIRST GEAR. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO BETTENHAUSEN CHRYSLER DODGE JEEP RAM (8355 W. 159TH STREET, TINLEY PARK, IL 60477, 708-580-7103) WHERE IT WAS DIAGNOSED THAT THE SHIFTER MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 82,252. *JS

NHTSA ID

11252477

Incident

Aug 25, 2019

Mileage

82,252 mi

DRIVING ALONE A CITY STREET AND PULLED INTO A SHOP AND THE CAR HAD A CLOUD OF SMOKE, AS I WAS PARKING, THEN NOTICED FLUID RUNNING FROM UNDERNEATH. I DIDN'T KNOW WHAT HAD HAPPEN. A REFUND FOR REPAIRS ON THIS VEHICLE WOULD HELP. AND EFFORT TO SOMEONE LETTING ME KNOW WHY THIS HAPPENED , IS THE QUESTION

NHTSA ID

11221673

Incident

Jun 15, 2019

Mileage

96,310 mi

ON 03/24/19 WE WERE MAKING A LEFT HAND TURN WHEN THE WHOLE CAR SHUDDER AND A LOUD SOUND WAS MADE. WE GOT OUT TO INVESTIGATE AND BURNING OIL COULD BE SMELLED. THE VEHICLE WAS BROUGHT TO FIRESTONE AUTO CARECENTER. THE BUT IT UP ON THE LIFT. THE TRANSMISSION HOUSING SNAPPED AT THE BOLTS AND DRIVE SHAFT SNAPPED. THE VEHICLE ONLY HAS 60,000 MILES ON IT. THE DRIVE TRAIN WARRANTY EXPIRED JANUARY 2019. THE VEHICLE WAS PURCHASED CERTIFIED USED

NHTSA ID

11191317

Incident

Mar 24, 2019

Mileage

60,000 mi

THERE'S A FEW RECALLS ON MY 2014 DODGE JOURNEY AWD SXT THAT I'VE CALLED AND THEY SAID THEY DON'T HAVE THE PARTS AND TO CALL BACK IN A FEW MONTHS. I JUST CALLED NOW AND THEY GAVE ME THE LOOP AROUND TRANSFERRING ME TO THE FRONT THEN BACK TO SERVICE WHERE I WAS PLACED ON HOLD AND THEN IT RANG TO THE FRONT DESKS NUMBER AND I HAD TO LEAVE A VOICEMAIL. TOTALLY INCOMPETENT. THIS IS AT THE DODGE DEALERSHIP IN COLORADO SPRINGS. *TR

NHTSA ID

11154091

Incident

Nov 26, 2018

GEAR SHIFT WAS LIGHTLY BUMPED, CAUSING IT TO BE THROWN INTO PARK WHILE DRIVING AT 50 MPH. VEHICLE MADE A VERY LOUD NOISE, SUDDENLY WOULD NOT DRIVE FORWARD. COMPLETE TRANSMISSION REPLACEMENT NECESSARY.

NHTSA ID

11110841

Incident

Jul 7, 2018

Mileage

100,800 mi

2014 DODGE JOURNEY. CONSUMER WRITES IN REGARDS TO WATER STAINS ON BACK CARGO LINER CAUSED BY WATER LEAKS FROM ANTENNA BASE/ BACK WASHER HOSE/REAR HARNESS GROMMET AND OTHER LOCATIONS. CONSUMER HAS CONCERNS OF ELECTRICAL PROBLEMS. *SMD THE CONSUMER STATED WHILE DRIVING A CLUNK WAS HEARD AND THE VEHICLE BEGAN TO SHAKE. WHEN THE GAS PEDAL WAS DEPRESSED THE ENGINE JUST REVVED AND WOULD NOT SHIFT GEARS. A FEW DAYS LATER THE VEHICLE WOULD NO LONGER MOVE, LEAVING THE DRIVER STRANDED. A SPRING POPPED IN THE TRANSMISSION CAUSING THE TORQUE CONVERTER TO FAIL. A WEEK LATER THE TRANSMISSION BEGAN LEAKING FLUID. A BUSHING AND SEAL CRACKED. THE VEHICLE WAS REPAIRED. THE CONSUMER WOULD LIKE TO HAVE THE VEHICLE BOUGHT BACK IN FULL. UPDATED 06/14/2017*JS

NHTSA ID

10959229

Incident

Jan 6, 2017

WE PURCHASED A 2014 DODGE JOURNEY ON 8/04/2016 UNDER THE ASSUMPTION THAT THE VEHICLE WAS CERTIFIED. WE EVENTUALLY GOT THE DEALER TO AGREE FOR US TO BRING THE VEHICLE BACK TO BE CERTIFIED AND ADDRESS ALL THE OTHER CONCERNS. WE PICKED THE VEHICLE UP IN NY, HEADING HOME TO PA AND THE CAR CAUGHT ON FIRE WHILE DRIVING ON THE HIGHWAY WITH MY WIFE, OUR ONLY DAUGHTER, TWO YOUNGEST SONS, AND MYSELF. WE WERE STRANDED, THE DEALER AND MANUFACTURE DID NOTHING INCLUDING THE WARRANTY COMPANY. ALTHOUGH, THE VEHICLE HAD FACTORY, WE JUST PURCHASE THE VEHICLE INCLUDING "REQUIRED WARRANTY" FOR $2000, WE WERE DENIED ANY ASSISTANCE FROM DODGE AND THE DEALERSHIP. WE HAVE BEEN IN CONSTANT CONTACT WITH THE DEALER VIA DIFFERENT MEDIATION AND TO THIS DAY, WE ARE STILL ON OUR OWN WITH OUT A VEHICLE THAT IS SAFE TO DRIVE. *TR

NHTSA ID

10935172

Incident

Aug 25, 2016

Mileage

31,000 mi

TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. WHILE THE VEHICLE WAS STATIONARY IN THE DRIVE POSITION ON AN INCLINE, IT ROLLED BACKWARDS. THE DEALER DIAGNOSED THAT THE VEHICLE WAS OPERATING NORMALLY AND NO FAILURE WAS IDENTIFIED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000. UPDATED 01/05/17*LJ

NHTSA ID

10928528

Incident

Nov 10, 2016

Mileage

30,000 mi

TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. WHILE DRIVING 40 MPH, THE VEHICLE JERKED AND MADE A LOUD NOISE FROM THE ENGINE. THE VEHICLE STOPPED RUNNING AND WAS TOWED TO THE CONTACT'S RESIDENCE. THE FAILURE MILEAGE WAS 23,000.

NHTSA ID

10915914

Incident

Oct 12, 2016

Mileage

23,000 mi

WHEN SHIFING THE VEHICKLE TO PARK IT DOES NOT LOCK INTO THE PARK POSITION, IT GOES INTO THE REVERSE POSITION. THIS HAS HAPPENED THREE TIMES, TWO RECENTLY. THE SHIFT LEVER DOES NOT GO TO THE LEFT LOCKING IT IN THE PARK POSITION.

NHTSA ID

10875428

Incident

Jun 15, 2016

Mileage

30,000 mi

TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. WHILE DRIVING 55 MPH, THE GAUGES AND METERS FAILED TO FUNCTION. ALL THE LIGHTS ON THE INSTRUMENT CLUSTER FAILED TO ILLUMINATE. IN ADDITION, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE JERKED AND HESITATED BEFORE ACCELERATING. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHO WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 47,000.

NHTSA ID

10823995

Incident

Jan 15, 2016

Mileage

47,000 mi

TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. THE CONTACT STATED THAT THE INSTRUMENT PANEL LIGHTS FAILED TO ILLUMINATE. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT ALSO STATED THAT WHEN THE GEAR SHIFTER WAS PLACED INTO THE REVERSE POSITION, THE ACCELERATOR WAS DEPRESSED, THE VEHICLE INDEPENDENTLY SHIFTED INTO THE DRIVE POSITION. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TRANSMISSION WAS RECALIBRATED. IN ADDITION, THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE BRAKE PEDAL WAS DEPRESSED, BUT THE VEHICLE HESITATED TO STOP WHILE MAKING A GRINDING SOUND. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V675000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PARTS WERE UNAVAILABLE TO PERFORM THE REPAIRS. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 9,000.

NHTSA ID

10817639

Incident

Jan 7, 2015

Mileage

9,000 mi

RECIVED RECALL OF THE ABS MODUEL, PASSENGER SEAT SOMETIME FALLS FOR NO REASON. HAS BEEN TAKEN TO THE DEALER DUE TO THE CAR TO GOING INTO GEAR AND NOT COMING OUT OF GEAR. WAS TOLD BY DEALER THAT IT WAS A COMPUTER ISSUE. THEY ADVISED IT HAD BEEN FIXED BUT IT STILL GET STUCK FROM TIME TO TIME. I DO NO FEEL SAFE IN THIS CARE AND FEEL LIKE I AM STUCK IN A VEHICLE I CAN'T TRUST. IN THESE INSTANCES THE SEAT WE WHERE ON THE HIGHWAY. MOVING FROM GEAR TO PARK OR PARK TO GEAR THE VEHICLE WAS STATIONARY.

NHTSA ID

10810683

Incident

Nov 2, 2015

Mileage

10,525 mi