2015 Dodge Journey Body & structure Problems

The liftgate just stops opening. No emergency bypass will release it. It raises risk on entrapment. The repair shops are unsure why it is happening.

NHTSA ID

11507507

Incident

Feb 13, 2023

HEAD ON COLLISION AT A TRAFFIC LIGHT. I WAS MAKING A LEFT TURN IT WAS RAINING AND THE OTHER CAR WAS GOING STRAIGHT . HE TOOK THE LIGHT ON RED AND WE BOTH HIT HEAD ON . I HIT MY HEAD ON THE STEERING WHEEL AND SIDE WINDOW . AIR BAG DID NOT DEPLOY HIT MY HEAD PRETTY BAD AND MY BACK AND NECK WERE IN PAIN HAD TO TAKE OFF WORK AND LOST MY ONLY CAR AND JOB . WENT TO THERAPY FOR A WHILE MY CONCERN WAS WHY DIDN'T THE AIR BAGS DEPLOY . THE OTHER CARS AIR BAGS DEPLOYED. I HAD AN EYE WITNESS AND POLICE REPORT BUT I STILL LOSS THE BATTLE . STILL PAYING FOR A CAR THAT DOESN'T WORK. PLS IF U CAN HELP ME RESOLVE THIS IT WILL BE A BIG HELP. I STILL FILL PAIN IN MY NECK FROM THE ACCIDENT. I DON'T WANT TO TAKE LEGAL ACTIONS I JUST WANT WHAT IS RIGHT . THANK YOU

NHTSA ID

11374040

Incident

Nov 26, 2019

Mileage

80,000 mi

AFTER A HEAVY RAIN AND SUBSEQUENT RAINS, THERE WAS A HEAVY LEAK DOWN THE INTERIOR WALL BETWEEN THE FRONT SEAT AND THE BACK SEAT, FLOODING UNDER THE FRONT SEAT, DRIVER-SIDE FRONT SEAT, AND DRIVER-SIDE BACK SEAT FLOOR UNDER THE CARPET. EACH TIME THIS HAPPENED, THE CAR WAS PARKED IN THE DRIVEWAY WITH THE WINDOWS UP. ALSO, SINCE THEN, THE DOOR LOCKS HAVE STARTED TO LOCK AND UNLOCK SEVERAL TIMES ON THEIR OWN AFTER I'VE LOCKED THE VEHICLE AND WALKED AWAY FROM IT. THE LEAK SEEMS TO BE IN THE ROOF SEAM IN THE DRIVER SIDE, WHICH SEEMS TO BE FAULTY. I TOOK THE CAR BACK TO THE DEALER, THEY NEEDED MONEY UP-FRONT TO TRY TO FIGURE OUT THE PROBLEM, WHICH I REFUSE TO PAY BECAUSE I BELIEVE IT IS A MANUFACTURER DEFECT. I CONTACTED DODGE THREE TIMES, THEY SAID SINCE THE CAR IS OUT OF WARRANTY IT IS MY RESPONSIBILITY EVEN THOUGH IT IS A DEFECT.

NHTSA ID

11367071

Incident

Aug 11, 2020

Mileage

55,000 mi

WHILE DRIVING ON THE EXPRESS WAY I CHANGED LANES AND SUDDENLY THE CAR JERKED AND STARTED GOING FASTER, THE CHECK ENGINE LIGHT STARTED BEEPING , I PUT MY FOOT ON THE BRAKE BUT THE CAR DID'NT SLOW DOWN FAST ENOUGH, SOON AS I LOOKED UP I CRASHED ON MY DRIVER SIDE, NO AIR BAGS CAME OUT...I DROVE THE CAR HM, THE SENSOR STARTED BEEPING LOW KEY BATTERY..I CHANGED OUT THE KEY BATTERY AND TWO DAYS LATER THE CAR START SAYING NO KEY DETECTED, I THEN CALLED A LOCKSMITH, THEY HAD ME BUY A NEW KEY FOB TO REPROGRAM..IT DIDN'T WORK, THERE IS SOMETHING VERY MUCH ELECTRICAL GOING ON WITH THIS VEHICLE.

NHTSA ID

11354455

Incident

Aug 22, 2020

Mileage

74,795 mi

I WAS HIT FROM BEHIND WHILE STOPPED AT A RED LIGHT BY A DRUNK DRIVER WHO WAS GOING 30-40MPH AND MY CAR IS VERY DAMAGED. MY MAIN CONCERN WAS MY AIRBAGS DIDN'T DEPLOY. I WAS HIT FROM BEHIND SLAMMED INTO THE STEERWHEEL AND HIT THE TRUCK IN FROM OF ME AND STILL NO AIRBAGS DEPLOYED.

NHTSA ID

11164052

Incident

Dec 29, 2018

Mileage

45,000 mi

EVERYTIME IT RAINS THE CAR FLOODS ON EITHER THE PASSENGER SIDE OR DRIVER SIDE. THIS IS CAUSED ELECTRICAL MALFUNCTIONS AND LIGHTS TO FLICKER. MAY LEAD TO EARLY CORROSION AND FRAME INSTABILITY.

NHTSA ID

11145100

Incident

Nov 2, 2018

Mileage

62,000 mi

I AM NOT SURE IF THIS WARRANTS A COMPLAINT BUT WHEN I WREAKED MY VEHICLE MY AIRBAGS DID NOT DEPLOY. I WAS TRAVELING ABOUT 50MPH ON A MAIN ROAD IT WAS NIGHT TIME AND HAD STARTED TO RAIN AND I HIT A COW THAT WAS STANDING IN THE MIDDLE OF THE ROAD. THERE WAS ABOUT $8000 DOLLARS WORTH OF DAMAGE TO MY VEHICLE. I AM JUST CURIOUS AS TO WHY AIRBAGS DIDN'T DEPLOY. SHOULD THEY HAVE?

NHTSA ID

10948385

Incident

Jan 10, 2017

Mileage

54,500 mi

TL* THE CONTACT OWNS A 2015 DODGE JOURNEY. WHILE DRIVING 70 MPH, WITH CARGO ON THE LUGGAGE RACK, THE LUGGAGE RACK DETACHED FROM THE VEHICLE AND LEFT HOLES IN THE ROOF. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 43,000. THE VIN WAS NOT AVAILABLE.

NHTSA ID

10896279

Incident

Aug 14, 2016

Mileage

43,000 mi

ON EARLY DECEMBER 2015, WATER LEAK INSIDE MY VEHICLE, I BROUGHT THE VEHICLE TO KENDALL DODGE, THE BACK SEAT CONTAINERS WERE FILL WITH WATER, THE CARPET WAS WET AS WELL, KENDALL DODGE KEEP THE VEHICLE FOR A ONE AN A HALF WEEK, WHEN THEY CALL ME TO ADVISED ME THAT THE VEHICLE WAS READY WHEN I SHOW UP TO THE DEALER TO PICK UP THE CAR THE CASE MANAGER SHOW ME THE VEHICLE IT WAS NOTED THAT THE BACK SEAT CONTAINER WERE HALF WAY WITH WATER, I ASK THE CASE MANAGER WHAT WAS DONE IN MY VEHICLE SHE COULDN'T ANSWER SHE APOLOGIZED AND SHE TOLD ME THAT SHE WILL SEND THE CAR BACK TO THE SHOP, 3 DAYS LATER THEY CALL ME AGAIN TO TELL ME THAT THE VEHICLE WAS READY, WHEN I PICK UP THE CAR AN INSPECTION WAS DONE AND IT WAS NOTED THAT THE BACK CONTAINER HAD RUST, I ASK AGAIN, NO RESPONSE, SINCE THE BEGINNING OF THIS I BEEN IN CONTACT WITH CHRYSLER, I HAD REQUESTED MOLD TEST OR REPLACEMENT OF THE CARPET, THE VEHICLE SMELLS BAD HAD RUST I DONT KNOW IF IT HAS MOLD CHRYSLER KEEP GIVING ME THE RUN AROUND, THIS VEHICLE WAS NEW WHEN IT WAS PURCHASE MAY 26 2015, IN ADDITION THE TRANSMISSION KEEP GIVING ME PROBLEMS IT SEEMS THAT THEY ARE DEFAULTING IN THE AGREEMENT THAT WAS MADE WHEN I PURCHASE AND SIGN FOR THIS VEHICLE, I HAVE TWO LITTLE GIRLS AND THEY SPEND A LOT OF TIME IN THIS VEHICLE GOING TO SCHOOL AND PLACES AND AM NOT SURE IF THIS VEHICLE IS SAFE FOR THEM, PLEASE HELP MY TEL: [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA ID

10838623

Incident

Dec 5, 2015

ON OCTOBER 2, 2015 WE PURCHASED A NEW 2015 DODGE JOURNEY THAT WAS UNDER A RECALL THAT WE WERE NOT INFORMED ABOUT FROM CARL GREGORY DODGE CHRYSLER JEEP IN ALBANY, GEORGIA. THE ENGINE BEAUTY COVER MAY DETACH FROM THE ENGINE AND COME IN CONTACT WITH THE CATALYTIC CONVERTER. SAFETY RISK: IF THE ENGINE BEAUTY COVER REMAINS IN CONTACT WITH THE CATALYTIC CONVERTER, UNDERHOOD SMOKE AND/OR A FIRE MAY OCCUR WITHOUT WARNING. REMEDY: THE ENGINE BEAUTY COVER MUST BE MODIFIED AND A MOUNTING SYSTEM MUST BE INSTALLED. RECALL STATUS: RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE. WHEN I CALLED THE DEALER AT 2:15 PM ON OCTOBER 12, 2015 TO SEE WHY WE WERE SOLD A VEHICLE UNDER RECALL, THE SERVICE MANAGER TOLD ME "I DON'T KNOW WHAT YOU WANT ME TO SAY, IT'S NOTHING TO LOSE SLEEP OVER." IN A CONDESCENDING TONE. HE DID NOT KNOW HOW LONG IT'D BE BEFORE THE DEALER WOULD SEND OUT NOTICES OR HOW LONG BEFORE THE REPAIR COULD BE MADE.

NHTSA ID

10781432

Incident

Oct 2, 2015

Mileage

12 mi