RoadVitals

2015 Dodge Journey Steering Problems

Owner-reported complaints naming the steering system, filed with NHTSA

Data refreshed

Steering reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
39
Latest Jan 17, 2026
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
7%
of 549 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
0
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
0

What this page shows

Reports naming the steering system — racks, columns, power-steering assist and steering linkage. Every record below is an owner-reported complaint about the 2015 Dodge Journey submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 39 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming steering

The 25 most recent of 39, in the owner's own words

Steering
Filed Jan 17, 2026

Power steering return line ruptured in cold weather causing loss of steering.

NHTSA ID
11711599
Incident
Jan 12, 2026
Driver assistanceFuel systemSteering
Filed Aug 7, 2025

I was driving to work and after about 15 minutes of driving at around 45 miles an hour my car stopped accelerating when I pushed on the gas. Shortly after that my wheel locked and the power steering went out. Once I got myself on the side of the road the car would not turn off and I had trouble putting it in park. After a few minutes I was able to turn the car off and they called a tow truck to take me to a mechanic. The tow truck driver was able to restart the car and get the car in neutral to tow it to a mechanic.

NHTSA ID
11679226
Incident
Jul 31, 2025
ElectricalSteering
Filed Jun 2, 2025

Was driving down freeway when steering wheel got tight and all the lights on dash started to flash and then the car shut off and wouldn't start, had to have it towed to dealership.

NHTSA ID
11664463
Incident
May 9, 2025
Powertrain (other)Steering
Filed May 1, 2025

The contact owns a 2015 Dodge Journey. The contact stated that while driving at various speeds, the vehicle failed to properly accelerate or shift into gear. During the failure, the check engine warning light remained illuminated. The vehicle was taken to the local mechanic dealer, who diagnosed that the transmission was faulty and needed to be replaced. The vehicle was not repaired. Previously, after starting the vehicle, the steering wheel was very difficult to turn, and fluid was present underneath the vehicle. The vehicle was driven to the local deale,r who diagnosed that the power steering fluid hose had failed, causing power steering fluid to leak from the vehicle. The power steering fluid hose was replaced, and the vehicle was repaired. The manufacturer and local dealer were not notified of the failures. The failure mileage was 95,000.

NHTSA ID
11658230
Incident
Nov 1, 2024
Mileage
95,000 mi
BrakesSteering
Filed Dec 15, 2024

My traction control light, ABS sensor light and brake indicator dash are on. My cruise control does not work and sometimes the car will not start. I'm afraid to drive it. Thinking that it may turn off while driving it. My mechanic says that it is the ABS Control Module. There is a recall for this part, but not for my vin number. A number of Dodge owners I know are having this same issue.

NHTSA ID
11630827
Incident
Jan 1, 2023
ElectricalEngineSteering
Filed Apr 26, 2024

Today while driving on the highway at about 60mph my vehicle lost power causing the car to surge forward. I was unable to steer or brake for several seconds. The gauges completely dropped. It was as if someone had shut the vehicle completely off. The vehicle then restarted on its own. I was nearly rear ended by a semi and am terrified of driving this vehicle anywhere. I did a google search and came across numerous complaints of this happening. No warning lights prior to it happening or afterwards. We have had no issues with this vehicle until this point. It has approximately 90k miles on it.

NHTSA ID
11585478
Incident
Apr 26, 2024
AirbagsSteeringSuspension
Filed Apr 22, 2024

Hi I owned JOURNEY 2015 since 2 years all of sudden I noticed some fluids red colour under the HOOD leaking drastically so I parked the vehicle at my Driveway I came to know from my neighbours that they have a recall on there JOURNEY 2014 v4

NHTSA ID
11584398
Incident
Apr 22, 2024
Driver assistanceElectricalSteering
Filed Mar 31, 2024

The car will be driving and just completely shut off in traffic power steering locks up. You can’t get the car into park. The windshield wipers go crazy the screen goes black. It starts doing clicking sounds I had to have the firemen come and get me out of the road my car stopped since the second time this is so dangerous, they cannot figure out what’s wrong with it I replaced the battery @ the dealership, I’ve replaced the alternator at Aamco. I bought this car in 2016 new off the lot. I’ve had many problems with the electrical. This is just the worst .my radio turns on and off at Will .my driver side window will not roll down unless it’s below 30° outside which is super strange, and my air conditioning turns itself on turns itself off, but this was the scariest this is happened before last year and I had Aamco look at the transmission. They said that the transmission had a lot of metal in it that they have seen a lot in these dodges but they cleaned it out for me and it was fine, but this is the same thing that was happening and this is not a transmission Thing this is a power thing it just loses power completely. My car only has 100,000 miles on it I’ve taken care of my car I’m the only owner. All those miles are highway miles from visiting family. I never drive my car anywhere further and then in my neighborhood which is a .5 radius and I work from home so I rarely drive my car so 100,000 miles it isn’t a high number for a car that’s taken care of that isn’t driven often.

NHTSA ID
11580340
Incident
Mar 31, 2024
EngineSteering
Filed Sep 13, 2023

Car's check engine on randomly turned on, lost engine power and steering became hard and had to come to an emergency stop. There was no message for the check engine and a couple tries later the car was able to turn back on and made it back home. Could've been much more dangerous situation had we been on a busy road with nowhere to pull over.

NHTSA ID
11544207
Incident
Sep 12, 2023
Driver assistanceSteering
Filed Apr 15, 2022

Started the car, the check engine light was on and the traction control light was on. Check engine light code said lost communication with steering sensor. The windshield wipers were at full speed and could not be turned off. All controls on the steering wheel were not working. I lost the use of my blinker and horn. Making my car unsafe to drive. It happens at random times and I’m not able to use my remote start.

NHTSA ID
11460853
Incident
Oct 13, 2021
BrakesEngineSteering
Filed Aug 26, 2021

While driving the steering wheel locked up and the brakes stopped working, the engine was still running. Breaks were extremely hard to press and was not able to turn the steering wheel at all. Was able to coast to a stop and place the car in park. Once I stopped I placed the car in park, turned off the car and restarted it and worked fine.

NHTSA ID
11430675
Incident
Aug 26, 2021
BrakesPowertrain (other)Steering
Filed Aug 5, 2021

The contact owns a 2015 Dodge Journey. The contact stated while driving at an unknown speed, the vehicle loss power. The instrument cluster warning indicators were illuminated. The steering wheel locked up and the brake pedal was hard to depress. The vehicle was taken twice to the local dealer who was unable to duplicate the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure however, no further assistance was provided. The failure mileage was approximately 80,000. Consumer has stated incident has happened twice.

NHTSA ID
11427893
Incident
Jul 13, 2021
Mileage
80,000 mi
Driver assistanceElectricalSteering
Filed Jul 27, 2021

Horn and buttons on steering wheel do not work so guessing that the airbag isn’t going to deploy either.

NHTSA ID
11426674
Incident
Dec 1, 2019
Steering
Filed May 15, 2021

KNOWING THAT CERTAIN MODELS OF JOURNEY ARE INCLUDED IN A STEERING LINES PROBLEM MINE IS NOT BUT IT'S EXPERIENCE SOME WEIRD ISSUES WHEN YOU TURN RIGHT IN THE STANDING STILL MODE IT OFFERS ABSOLUTELY NO ASSISTANCE FROM THE SYSTEM. YOU START RIDING AND THEN IT'S KIND OF NORMAL.THE PUMP IS NO LEAKING OR MAKING ANY WEIRD NOISES, ONLY WHEN YOU ATTEMPT TO TURN RIGHT IN THE STAND STILL POSITION IT MAKES A FUNNY NOISE FOLLOW BY NO ASSISTANCE WHATSOEVER. THANKS FOR THE ATTENTION

NHTSA ID
11416731
Incident
May 11, 2021
Mileage
70,000 mi
Steering
Filed Apr 23, 2021

RACK AND PINION STEERING BLEW OUT WHILE DRIVING. WILL COST $1500 TO REPAIR. THE 2015 DODGE JOURNEY HAD A RECALL FOR THIS, BUT THEY SAY SOMEHOW MY VIN IS NOT INCLUDED.

NHTSA ID
11413485
Incident
Mar 1, 2021
Mileage
83,000 mi
ElectricalEngineSteering
Filed Oct 9, 2020

WHILE DRIVING I HEARD A STRANGE ENGINE NOISE WHILE ACCELERATING ,THEN THE CRANKSHAFT,THE SERPENTINE BELT CAME OFF,THE STEERING WHEEL CAME RIGID OR STIFF BEFORE THE BATTERY WARNING SIGN GOES ON WITH A BIG OIL LEAK,THE CAR THEN STOPPED.

NHTSA ID
11363647
Incident
Oct 3, 2020
Mileage
5 mi
Steering
Filed Sep 2, 2020

OUR CAR HAS A LOSS OF POWER STEERING ASSIST THAT REQUIRES EXTRA STEERING EFFORT, ESPECIALLY AT LOWER SPEEDS AND WHEN TURNING OR PARKING. THE STEERING WHEEL IS ALMOST COMPLETELY STIFF AND CANNOT BE TURNED WITHOUT USING EXCESSIVE FORCE TO TURN THE WHEEL. POWER STEERING WORK FAIRLY WELL ON FREEWAYS (PROBABLY DUE TO HIGHER SPEED). I CANNOT DRIVE THE CAR BECAUSE THE RISK OF CRASHING SEEMS PRETTY HIGH DUE TO THE INABILITY TO STEER.

NHTSA ID
11352756
Incident
Jul 3, 2020
Mileage
74,500 mi
Steering
Filed Mar 7, 2020

STEERING NOT WORKING; VERY DIFFICULT TO TURN, ESPECIALLY TO THE RIGHT. SINCE 30K MILES THE POWER STEERING HAS INCREASED IN GETTING LOUDER AND LOUDER. WE COMPLAINED TO THE DEALERSHIP IN 2016. THEY CHECKED IT AND SAID EVERY THING WAS FINE, CHRYSLER SAYS IT'S JUST LOUD THAT'S ALL. WE'VE BEEN LIVING WITH THIS HORRIBLE NOISE FOR YEARS. IT'S EVEN LOUDER WHEN IT GETS COLDER OUTSIDE. AS IT GETS LOUDER, THE STEERING BECOMES MORE DIFFICULT TO STEER. YESTERDAY, WHEN PULLING ONTO THE HIGHWAY FROM A STOP SIGN, THE POWER STEERING ALL BUT QUIT TURNING TO THE RIGHT. INTERMITTENT WHEN TURNING LEFT. THE VEHICLE HAS 93K ON IT NOW AND IT IS TOO DANGEROUS TO DRIVE.

NHTSA ID
11316747
Incident
Mar 6, 2020
Mileage
93,300 mi
Steering
Filed Mar 2, 2020

TL* THE CONTACT OWNS A 2015 DODGE JOURNEY. THE CONTACT STATED THAT WHILE HIS WIFE WAS REVERSING OUT OF THE GARAGE THE VEHICLE LOST POWER STEERING FUNCTIONALITY. CLASSIC CHRYSLER DODGE JEEP RAM OF SOUTH CHARLOTTE LOCATED AT (10724 PINEVILLE RD, PINEVILLE, NC 28134, (888)973-0120, WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 16V273000 (STEERING) WITH THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

NHTSA ID
11315599
Incident
Feb 12, 2020
BrakesEngineSteering
Filed Nov 11, 2019

AS I WAS DRIVING THROUGH A GROCERY PARKING LOT, I REMEMBER TAKING MY FOOT OFF OF THE ACCELERATOR TO SLOW DOWN AND TO MAKE A RIGHT TURN UP AN ISLE TO GO TO A PARKING SPOT. ONCE MY FOOT CAME OFF OF THE ACCELERATOR, MY CAR DIED, NO BRAKES, AND NO STEERING. THE ELECTRICAL CONTINUED TO WORK AS MY MUSIC WAS STILL PLAYING AND THE FLASHERS WORKED AS WELL. I PUT THE CAR IN PARK, AND PUSHED THE START BUTTON, NOTHING HAPPENED. I TRIED A COUPLE MORE TIMES AND THEN MY CAR STARTED BACK UP. I DROVE TO A PARKING SPOT, SHUT THE CAR OFF AND TURNED IT BACK ON. I DROVE BACK HOME WITH NO ISSUES AND PUT HER IN THE GARAGE. I'M VERY NERVOUS, TO SAY THE LEAST AS I HAVE TO DRIVE TO WORK TOMORROW. I HOPE THIS DOES NOT OCCURS AS I'M DRIVING 55 MPH.

NHTSA ID
11279318
Incident
Nov 10, 2019
Mileage
65,500 mi
Steering
Filed Oct 29, 2019

WHEN THE WEATHER TURNED COLD THE POWER STEERING WAS NOT WORKING CORRECTLY. ONE DAY IT WAS FINE AND THE NEXT IT WAS DIFFICULT TO TURN WHEN GOING AT A LOW SPEED OR REVERSING. IT STARTED OUT AS ONLY THE RIGHT TURN WAS DIFFICULT AND THE ONLY WAY TO GET IT TO WORK IS BY ACCELERATING. THIS MAKES TURNING DIFFICULT AS WELL AS PARKING. WE CHECKED THE POWER STEERING FLUID AND IT WAS LOW. ONCE IT WAS FILLED IT DID NOT IMPROVE BUT THE LEFT SIDE THEN BECAME DIFFICULT TO TURN. IT IS STILL DIFFICULT TO TURN AND HAS NOT BEEN RESOLVED.

NHTSA ID
11276981
Incident
Oct 28, 2019
Mileage
68,000 mi
ElectricalSteeringSuspension
Filed Oct 4, 2019

HAVE A 2015 JOURNEY. SUSPENSION HAS BEEN REPLACED, COOLING SYSTEM REPLACED, AND NOW TRANSMISSION REPLACED. SEAT BELTS KEEP NOT WORKING RIGHT WITH LIGHTS COMING ON. AIR CONDITIONING WILL NOT SHUT OFF ON IT'S OWN. HAVE HAD IT TO THE DEALER FOR AT LEAST 11 WEEKS SO FAR THIS YEAR AT 5 DIFFERENT TIMES. STILL HAVING PROBLEMS WITH THE STEERING WHEEL VIBRATION OVER 50 MILES, AIR CONDITIONER NOT SHUTTING OFF AND VEHICLE HESITATES A LOT. GEARS DO NOT SHIFT CORRECTLY FROM PARK TO REVERSE. *TR

NHTSA ID
11266200
Incident
Jan 1, 2017
Mileage
60,000 mi
EngineSteering
Filed Jul 18, 2019

WHILE TURNING THE VEHICLE THE CAR COMPLETELY STOPS HAVING POWER. CAR STALLS OUT BUT STILL SHOWS VEHICLE IS RUNNING, AIR STILL WORKS ETC. NO WARNING LIGHTS ON THE DASH AT ALL. . AFTER TURNING THE VEHICLE OFF AND PUTTING THE VEHICLE BACK IN PARK VEHICLE STARTS RIGHT BACK UP. STILL NO WARNINGS OR A CHECK ENGINE LIGHT. NO OTHER MECHANICAL ISSUES WITH VEHICLE.

NHTSA ID
11233154
Incident
Jul 18, 2019
Mileage
91,027 mi
Steering
Filed Dec 31, 2018

MY VEHICLE IS EXPERIENCING STEERING ISSUES. THE STEERING WHEEL IS VERY HARD TO TURN AND SOMETIMES IT FEELS LIKE IT'S LOCKED AND IT WON'T TURN AT ALL. IT HAPPENS WHEN PULLING OUT OF PARKING SPACE AND TURNING (ESPECIALLY SHARP TURNS) AT LOW SPEED. THIS ISSUE STARTED WHEN THE WEATHER IS COLD.

NHTSA ID
11164300
Incident
Oct 26, 2018
Mileage
71,000 mi
ElectricalSteering
Filed Dec 31, 2018

REPEATED SYSTEM LOW VOLTAGE ISSUES, VEHICLE STALLS WHILE DRIVING - DOES NOT MATTER THE SPEED - IT HAS DONE IT AT 50 - 60 MILES A HOUR RENDERING POWER BRAKES AND STEERING USELESS. STALLS AT RED LIGHTS OR STOP SIGNS WHILE MOVING OR STILL. IT IS WORSE DURING COLD AND RAINY CONDITIONS. VEHICLE WILL EVENTUALLY START BACK UP AFTER ABOUT 20 MINUTES OF BEING STRANDED. YESTERDAY DURING POURING DOWN RAIN AND COLD IT STALLED AT A BUSY INTERSECTION REPEATED ATTEMPTS TO START UNSUCCESSFUL FINALLY AFTER ABOUT 20 MINUTES OF BLOCKING TRAFFIC IN THE INTERSECTION IT FINALLY STARTED AND I WAS ABLE TO MOVE OUT OF THE INTERSECTION. ERROR CODES READ P0562 SYSTEM VOLTAGE LOW AND P0335 CRANKSHAFT POSITION SENSOR A CIRCUIT. THERE IS A RECALL ON 2016 DODGE JOURNEY FOR THE CRANKSHAFT CAMSHAFT SENSOR WIRE HARNESS BUT NOT THE 2015. BEST I CAN TELL THE INTERNET IS RIDDLED WITH NUMEROUS DODGE JOURNEY'S WITH THESE SYMPTOMS! SOMEONE NEEDS TO INVESTIGATE THIS ISSUE AND FIX IT FOR US! THE EXPENSE THAT CONSUMERS ARE ENCOUNTERING IS UNACCEPTABLE ESPECIALLY SINCE THEY ARE NOT RESOLVING THE ISSUES. THIS IS A SAFETY HAZARD AND THE LIABILITY THAT DODGE WILL HAVE SHOULD CONSUMERS CONTINUE TO BE HURT BECAUSE THIS CONTINUED ISSUE WILL BE BAD SHOULD CLASS ACTION LAW SUIT COME BECAUSE OF THIS.

NHTSA ID
11164298
Incident
Dec 30, 2018
Mileage
68,000 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Other components reported on this vehicle

Categories with enough reports to have a page of their own

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .