Owner-reported complaints naming the seat belt system, filed with NHTSA
Data refreshed
Seat belts reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
8
Latest Dec 16, 2025
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
1%
of 549 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
1
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
3
What this page shows
Reports naming seat belts, buckles, retractors and pretensioners. Every record below is an owner-reported complaint about the 2015 Dodge Journey submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 8 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming seat belt
Shown in the owner’s own words, exactly as filed
AirbagsSeat belts
Filed Dec 16, 2025
The airbag and seatbelt restraint systems are non-functional. The airbag warning light and seatbelt warning light are illuminated. The vehicle was sold to me by a licensed dealership, and after purchase I discovered evidence of prior crash damage that was not disclosed. Due to the disabled airbag and seatbelt systems, occupants would not be properly restrained or protected in the event of a collision, creating a serious risk of injury or death. The vehicle was purchased used, and I was not involved in the prior crash nor told about it. The exact details of the prior crash are unknown. The vehicle is available for inspection upon request. The issue has not yet been inspected by the manufacturer, police, or insurance representatives.
NHTSA ID
11705291
Incident
Sep 22, 2025
Seat belts
Filed Jul 2, 2025
The contact owns a 2015 Dodge Journey. The contact stated while driving 25 MPH, the passenger’s side headrest exploded without impact or warning. The vehicle was taken to the local dealer, where it was diagnosed and determined that the safety mechanism was erroneously tripped. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 134,000.
NHTSA ID
11670742
Incident
Jun 26, 2025
Mileage
134,000 mi
Seat belts
Filed Jan 13, 2021
THE DRIVERS SEATBELT DOES NOT LATCH PROPERLY AND WILL COME UNDONE WHILE DRIVING. SINCE NOTICING THE ISSUE I WILL TEST THE LATCH EACH TIME I PUT ON THE SEATBELT AND I HAVE TO RE-BUCKLE THE LATCH 3-5 TIMES SOMETIMES TO GET IT TO LATCH PROPERLY.
NHTSA ID
11387941
Incident
Jan 15, 2018
Seat belts
Filed Aug 12, 2020
TL* THE CONTACT OWNS A 2015 DODGE JOURNEY. THE CONTACT STATED THAT UPON ENTERING HIS VEHICLE, THE PASSENGER'S SIDE HEAD REST DEPLOYED WITHOUT WARNING. THE DEALER NOR THE MANUFACTURER HAD BEEN NOTIFIED OF THE FAILURE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS 80,000.
NHTSA ID
11348897
Incident
Aug 10, 2020
Mileage
80,000 mi
Seat belts
Filed Oct 25, 2016
TL* THE CONTACT OWNS A 2015 DODGE JOURNEY. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE SEAT BELT WAS TEARING IN TWO PARTS. IN ADDITION, THE REAR MIDDLE SEAT DID NOT HAVE THE BUCKLE HARNESS TO SECURE THE SEAT BELT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,360.
NHTSA ID
10918910
Incident
Oct 22, 2016
Mileage
20,360 mi
AirbagsSeat belts
Filed Jun 12, 2016
Crash reported1 injury reported
HIT A COW ON A COUNTY ROAD AT APPROX. 55 MPH AFTER COMING AROUND A CURVE. NO TIME FOR ANY EVASIVE MANEUVERS. VEHICLE WENT AIRBORNE AND LANDED APPROX. 40 FEET FROM INITIAL IMPACT. AIR BAGS DID NOT DEPLOY. DRIVER'S CHEST IMPACTED THE STEERING WHEEL CAUSING HAIRLINE FRACTURES TO THE STERNUM AND A DISLOCATION OF THE LEFT SHOULDER AND SEVERE BRUISING OF THE STOMACH AND HIPS WHERE THE SEATBELT WAS. DRIVER WAS AIRLIFTED DUE TO INJURIES. DRIVER'S SERVICE DOG'S SEAT BELT DISENGAGED AND WAS THROWN TO THE BACK OF THE VEHICLE AND SUFFERED MINOR INTERNAL INJURIES AND WAS TAKEN FOR TREATMENT
NHTSA ID
10873784
Incident
Jun 6, 2016
Mileage
25,000 mi
Interior & seatsSeat belts
Filed Apr 1, 2016
1 injury reported
THE PLASTIC AROUND THE DRIVER AND PASSENGER SEATS HAS BROKEN OFF EXPOSING SHARP METAL, AS WELL AS BINDS THE SEATBELT UP PREVENTING PROPER USE. THE SEATS WERE USED AS THEY SHOULD BE, THE PLASTIC CLIP THAT LOOKS TO HAVE SECURED IT IS TOO FAR TO THE SIDE TO WITHSTAND A DRIVER OR PASSENGER GETTING OUT OF THE VEHICLE IF THEY TURN TO THE SIDE. I WAS TALKING WITH A PERSON AT WORK ABOUT THIS ISSUE AS THEY OWN A JOURNEY AND HAVE THE SAME EXACT PROBLEM. OUR VEHICLE ONLY HAD 13K MILES WHEN THIS HAPPENED, SO IT'S NOT AN OLD PLASTIC ISSUE. I MANAGED TO CUT MY LEG WHEN WEARING SHORTS DUE TO THIS ISSUE, SO IT IS A SAFETY PROBLEM.
NHTSA ID
10852990
Incident
Apr 1, 2016
Interior & seatsSeat belts
Filed Feb 5, 2016
1 injury reported
DRIVERS SEAT, PASSENGER SEAT PLASTIC AROUND SEAT BELT ON SIDE OF SEAT BREAKS AND SEAT BELT GETS STUCK IN BETWEEN CRACKED AREA. MIDDLE ROW SEATS SIDE PLASTIC PIECE BREAKS ALSO, POPPING OFF EXPOSING METAL SHARP PIECE WHICH CAN CUT YOUR LEG OR HAND OF CLOSE TO THAT PIECE. VEHICLE IS 2015 AND HAS HAD RECALLS, CONTINUES BRAKE PROBLEMS AND JUST RECENTLY THROTTLE BODY AND CAM PROBLEMS.
NHTSA ID
10824379
Incident
May 5, 2015
Mileage
36,000 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Other components reported on this vehicle
Categories with enough reports to have a page of their own