Owner-reported complaints naming the airbag system, filed with NHTSA
Data refreshed
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights. Every record below is an owner-reported complaint about the 1997 Dodge Neon submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 41 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
The 25 most recent of 41, in the owner's own words
PASSENGER SIDE AIR BAG RANDOMLY DEPLOYED, WHILE GOING 4 MILES PER HOUR, THERE WAS NO IMPACT TO INITIATE THE DEPLOYMENT OF AIRBAG. THE DEPLOYMENT BUSTED OUT THE PASSENGER SIDE AIRBAG WITH SUCH FORCE THAT IT BLEW GLASS TO THE COMPLETE OTHER SIDE OF THE VEHICLE. *TR
TL*- THE CONTACT WAS EXITING THE PARKING COMPLEX WHILE DRIVING THE 1997 DODGE NEON AT 5 MPH, WHEN THE AIRBAGS DEPLOYED WITHOUT WARNING. THIS CAUSED THE WINDOWS ON BOTH DOORS TO SHATTER, AND THE DASHBOARD AND AIR CONDITIONER VENTS TO COME OFF. THE VEHICLE DID NOT STRIKE OR HIT ANYTHING TO CAUSE THE AIRBAGS TO DEPLOY. THE VEHICLE HAS NOT BEEN INSPECTED TO DETERMINE THE CAUSE. THE VEHICLE CURRENTLY HAS 108000 MILES. *AK
CONTACT STATES: WHILE DRIVING APPROXIMATELY 35 MPH THE CONSUMER SWERVED TO AVOID HITTING ANOTHER CAR, HOWEVER HIS DOOR WAS SCRATCHED, THEN THE VEHICLE STALLED AND THE AIR BAGS DEPLOYED. THE CONSUMER SUFFERED A MINOR INJURY TO HIS WRIST DUE TO THE DEPLOYMENT OF THE AIR BAG. *AK *JB
WHILE DRIVING, THE CONSUMER'S VEHICLE T-BONED ANOTHER VEHICLE AT 23-25 MPH. UPON IMPACT THE AIR BAGS DID NOT DEPLOY. *AK *SC *JB
CONSUMER STATED HER BRAKES FAILED. THERE WAS A MULTI-CAR ACCIDENT ON THE BELTWAY. AS SHE APPROACHED SHE SAW THE TRUCK IN FRONT OF HER APPLY HIS BRAKES, SHE THEN APPLIED HER BRAKES. HER VEHICLE DID NOT STOP AND THE VEHICLE REAR ENDED THE TRUCK IN FRONT OF HER. THE AIR BAGS DID NOT DEPLOY, AND SHE RECEIVED SOME MUSCULOSKELETAL INJURIES AND WAS VERY SORE. HER VEHICLE WAS TOTALED. DAIMLERCHRYSLER WON'T CLAIM ANY RESPONSIBILITY FOR THE DEFECT ON THE VEHICLE. *PH *SCC *JB
AFTER FRONTAL IMPACT, AIR BAG TOOK 2 MINUTES AFTER THE IMPACT TO DEPLOY. LIQUID IN AIR BAG CAUSED DRIVERS SHIRT TO CATCH ON FIRE, AND BURNED HER ARMS.*AK. CONSUMER STATED HE HIT A UTILITY POLE.*JB
RECALL 97V080000/AIR BAG: WHILE DRIVING, THE BELL ALARM WENT OFF AND THEN THE AIR BAG LIGHT SENOR CAME ON AND WENT OFF, DEALER INFORMED CONSUMER THAT THIS VEHICLE WAS NOT COVERED UNDER RECALL DUE TO VIN.*AK. CONSUMER STATED THE DEALER REPLACED THE MODULE.*JB
DIRECT FRONTAL COLLISION AT RATE OF SPEED OF 45 MP. UPON IMPACT, AIR BAGS DID NOT DEPLOY, RESULTING IN MINOR INJURIES TO DRIVER. PLEASE PROVIDE FURTHER INFORMATION.*AK
DRIVING AT 35 MPH, A PICKUP TRUCK PULLED OUT IN FRONT OF AND I CRASHED INTO THE DRIVERS SIDE DOOR. UPON IMPACT, THE AIRBAGS DID NOT DEPLOY, THE SEAT BELT DID NOT RESTRAIN ME FROM SLAMMING FORWARD, AND THE SEAT LOCK DID NOT ENGAGE. THE CHRYSLER INVESTIGATOR CLAIMS THAT ALL THREE RESTRAINT SYSTEMS WORKED PROPERLY YET THE DEALER REPLACED BOTH THE SEAT BELTS AND THE SEAT LOCKS.*AK
WHILE IN REVERSE, BARELY COASTING WITH NO BUMP IN ROAD, BOTH AIRBAGS DEPLOYED. NO INJURIES.*AK
WHILE MAKING A DEAD STOP WAS REAR ENDED BY ANOTHER VEHICLE, AND AT SAME TIME CONSUMER REAR ENDED VEHICLE IN FRONT. UPON IMPACT, NONE OF AIR BAGS DEPLOYED.*AK
UPON IMPACT THE DRIVER'S SIDE AIR BAG DEPLOYED, UPON INSPECTION OF THE AIR BAG THERE WERE NOTICEABLE HOLES IN THE AIR BAG. NLM
WHILE DRIVING APPROXIMATELY 35 MPH AND WITHOUT ANY CONTACT TO VEHICLE BOTH DRIVER'S SIDE AND FRONT PASSENGER'S SIDE AIRBAGS DEPLOYED. DEPLOYMENT CAUSED BOTH DRIVER'S SIDE AND PASSENGER'S SIDE WINDOWS TO SHATTER. *AK
I SEE WHERE THE AIR BAG IMPACT SENSOR IS ON THE RECALL LIST YOU HAVE PROVIDED, BUT I REPORTED IT ALSO. MY NUMBER ONE COMPLAINT IS THE WAY MY VEHICLE AND SEVERAL OTHER VEHICLES THE SAME COLOR AS MINE IS PEELING. MY VEHICLE COLOR IS LAPIS BLUE AND THE PAINT IS PEELING ALL OVER. I'VE TOOK IT TO THREE DODGE DEALERS, AND NO ONE WANTS TO TAKE THE RESPONSIBILITY FOR THE PAINT PEELING. WHEN THE VEHICLE FIRST STARTED PEELING ABOUT A YEAR AFTER I HAD IT, I TOOK IT TO ARCHER DODGE IN HOUSTON, TX. AND I WAS SOLD SOME LAPIS BLUE TOUCH-UP PAINT BY ONE OF THE SERVICE AGENTS, AND FROM THAT POINT MY VEHICLE CONTINUED TO PEEL , AND TO THIS DATE THE PAINT PEELING IS UNBELIEVEABLE. I WAS TOLD THAT IT'S PEELING DUE TO THE MANUFACTURER'S ERROR. LIKE I SAID THERE ARE SEVERAL LAPIS BLUE DODGE NEONS THAT ARE PEELING, AND I DO HAVE AT LEAST TEN OTHER LICENSE PLATES NUMBERS TO THE OTHER LAPIS BLUE NEONS THAT ARE PEELING. HERE IT IS I'M PAYING A CAR NOTE FOR A VEHICLE THAT LOOKS HORRIBLE AND IT TAKES AWAY FROM THE VALUE OF THE VEHICLE. THIS ISN'T FAIR TO THE CONSUMERS, BEING THAT THIS PAINT PEELING IS DUE TO ERROR OF THE MANUFACTURER. THE PEELING OF THE PAINT HAS NOTHING TO DO WITH THE MILEAGE NEITHER, AS SOME ARE TRYING TO CONNECT TOGETHER. I'VE SEEN OLDER MODEL VEHICLES THAT STILL HAVE THEIR ORIGINAL PAINT JOB , AND THERE'S NO PEELING AT ALL. THE PAINT PEELING WILL SPEAK FOR ITSELF. I ALSO WAS TOLD AT ONE OF THE DEALER'S I TOOK MY VEHICLE TO THAT THEY COULD GET THE VEHICLE PAINTED, BUT THAT I WOULD HAVE TO PAY HALF THE COST, AND THERE'S NO WAY MYSELF CONSUMERS HAVE TO PAY FOR SOMETHING THAT'S NOT DIRECTLY OUR FAULTS. THIS IS A PROBLEM THAT THE CHRYSLER CORPORATION SHOULD HAVE ADDRESSED TWO YEARS AGO. CONSUMERS SHOULD HAVE TO PAY ANYTHING FOR SOMETHING THAT WE HAD NO CONTROL OVER OR R
POINT OF IMPACT WAS DRIVER'S SIDE FRONT. NEITHER AIRBAG DEPLOYED, FRONT PASSENGER SEAT BELT DID NOT LOCK. NEON WAS DECLARED A TOTAL LOSS DUE TO SUSPENSION AND ENGINE DAMAGE. *AK
CONSUMER WAS TRAVELING 20-25 MPH AND COMING DOWN HILL ANOTHER VEHICLE WAS COMING OUT OF DRIVEWAY & DIDN'T STOP, CONSUMER REARENDED VEHICLE IN FRONT, AND AIRBAGS DIDN'T DEPLOY. NO INJURIES. DEALER WILL BE CONTACTED. *AK
VIOLENT DEPLOYMENT OF PASSENGER AND DRIVER SIDE AIR BAG RESULTED IN WINDOWS EXPLODING AND CUTTING DRIVERS FACE. DRIVER ALSO SUSTAINED BURNS TO ARM FROM THE AIRBAG. CONSUMER WAS TOLD THAT THE AIR BAGS SHOULD NOT HAVE DEPLOYED DURING A SIDE IMPACT CRASH. NLM
VEHICLE WAS TRAVELING 30-35 MPH WAS INVOLVED IN A HEAD-ON COLLISION IN WHICH NEITHER DRIVER'S SIDE NOR PASSENGER'S SIDE AIR BAGS DEPLOYED. CONSUMER HAS CONTACTED DEALER. PLEASE PROVIDE ANY FURTHER DETAILS. *AK
WANT TO KNOW WHY AIRBAGS DID NOT DEPLOY
WHILE IN THE HOUSE HEARD A BIG BOOM NOISE. WENT OUT SIDE AND THE FRONT WINDOW WAS IN FLAMES. TOOK TO MECHANIC, AND AND MECHANIC SAID THAT A PREVIOUS DEALER HAD PUNCTURED THE AIR BAG AND SOME FLUID WAS LEAKING INTO CAR FOR 8 MONTH., DEALER BELIEVED THIS WAS WHAT CAUSED THE FIRE. *AK
VEHICLE HIT ANOTHER VEHICLE HEAD ON AT 40MPH AND NEITHER OF THE DUAL AIRBAGS DEPLOYED. ALSO VEHICLE CAUGHT ON FIRE AND BLEW UP. VEHICLE IS BEING INSPECTED NOW. *AK
DURING A COLLISION FRONT END WAS PRETTY SMASHED UP: NOT DRIVABLE: NO DEPLOYMENT OF AIR BAGS. *AK
TURNED ON THE CAR WITH FOOT ON BRAKE, PUT CAR IN DRIVE, REMOVED FOOT FROM BRAKE AND CAR ACCELERATED AND HIT HEAD ON A 1999 DODGE DAKOTA. PRESSED ON THE BRAKE AS CAR SPED ACROSS THE LOT AND NOTHING HAPPENED. ENGINE MADE HIGH PITCHED WHIRRING NOISE. AIRBAGS DID NOT DEPLOY. MY INCIDENT RESEMBLES THE ONE POSTED ON THE NHTSA WEB SITE ODI ID# 535732. *AK
WHILE MAKING A TURN, A VEHICLE HIT THE SIDE OF THE BUMPER, CAUSING THE VEHICLE TO TURN AND HIT A POLE ON THE FRONT END, IN WHICH DRIVER'S AND PASSENGER'S AIR BAGS DID NOT DEPLOY. DID NOT PROTECT THE OCCUPANT IN THIS ACCIDENT. CAUSE UNKNOWN. NO ONE HAS INSPECTED THE VEHICLE AS OF YET. PLEASE PROVIDE FURTHER INFORMATION. *AK
VEHICLE WAS INVOVLED IN AN ACCIDENT IN WHICH VEHICLE REAR ENDED ANOTHER VEHICLE AT APPROX. 35-40 MPH IMPACT/ BOTH AIR BAGS DID NOT DEPLOY. DEALER/MANUFACTURER NOTIFIED. *AK
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
Data on this page last refreshed .