Owner-reported complaints naming the airbag system, filed with NHTSA
Data refreshed
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights. Every record below is an owner-reported complaint about the 2002 Dodge Neon submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 22 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
TL* THE CONTACT OWNS A 2002 DODGE NEON. WHILE DRIVING APPROXIMATELY 40 MPH, THE CONTACT'S VEHICLE CRASHED INTO THE REAR OF THE PRECEDING VEHICLE. THE AIR BAGS DID NOT DEPLOY WITHOUT WARNING. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE MANUFACTURER WAS CONTACTED, BUT THE CALL WAS FORWARDED TO VOICEMAIL. THE CONTACT LEFT A VOICEMAIL MESSAGE. THE FAILURE MILEAGE WAS 106,696.
2002 DODGE, WAS IN A FRONT END COLLISION AND THE FRONT AIRBAGS DIDN'T DEPLOY. THE HOOD WAS BENT. ACCIDENT HAPPEN ON THE HIGHWAY
AT APPROXIMATELY 3:00 A.M. ON A SATURDAY THE 4TH OF AUGUST I WAS INVOLVED IN A ROLLOVER CAR ACCIDENT IN WHICH I SWERVED TO AVOID A MEDIUM DOG/COYOTE AND MY VEHICLE HIT THE DITCH AND ROLLED. MY FRONT AIRBAGS DIDN'T DEPLOY AND I HAD TO BE TRANSPORTED BY AMBULANCE TO THE NEAREST HOSPITAL. I SUFFERED A HEAD INJURY AS WELL AS NUMEROUS BODY IMPACT INJURIES FROM THE CRASH. ACCORDING TO THE REPORT FROM THE IMPOUND MY ENGINE WAS FOUND 40 FEET FROM MY VEHICLE. MY FIRST CONCERN WAS OF COURSE MY AIRBAGS AND WHY THEY FAILED TO DEPLOY. *TR
MY DAUGHTER WAS HIT FROM BEHIND IN A 2002 DODGE NEON HER AIR BAGS NEVER DEPLOYED WHY?WAS THERE EVER A RECALL? *TR
MY DAUGHTER WAS IN A CAR ACCIDENT WITH HER 15MO OLD BABY. A VEHICLE RAN A RED LIGHT AND HIT HER VEHICLE MAKING IT SPIN AROUND. THE FRONT OF HER VEHICLE WAS ALL SMASHED IN. IT WAS A HEAD ON COLLISION. NO AIRBAGS WAS INFLATED. *TR
TL*THE CONTACT OWNS A 2002 DODGE NEON. WHILE DRIVING APPROXIMATELY 5 MPH IN THE RAIN, THE CONTACT'S VEHICLE WAS REAR ENDED BY ANOTHER VEHICLE TRAVELING APPROXIMATELY 30 MPH IN THE PARKING LOT. THE CONTACT THEN REAR ENDED THE PRECEDING VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL PRIOR TO THE FAILURE. THE CONTACT SUSTAINED INJURY TO HER BACK. THE POLICE WAS NOT CALLED TO THE SCENE. THE VEHICLE WAS TAKEN TO AN AUTO COLLISION SHOP FOR REPAIR ESTIMATES. THE INSURANCE COMPANY HAS NOT YET DETERMINED IF THE VEHICLE WAS COMPLETELY DESTROYED. THE FAILURE AND CURRENT MILEAGES WERE 84,000.
TL*THE CONTACT OWNS A 2002 DODGE NEON. THE AIR BAG COVER CAME OFF AND MADE IT VERY DIFFICULT TO HOLD THE STEERING WHEEL. THE COVER WAS PLACED OVER THE HORN AND CAUSED THE HORN TO SOUND. THE CONTACT LOST CONTROL OF THE STEERING ONCE AND STRUCK A CURB. THE DEALER STATED THAT THE EXCESSIVE HEAT LOOSENED THE TRIM PIECE. THE MANUFACTURER STATED THAT THE AIR BAG COVER WAS NOT COVERED UNDER WARRANTY AND THEY WOULD NOT BE ABLE TO ASSIST. THE SPEED WAS UNKNOWN. THE CURRENT MILEAGE WAS 35,536 AND FAILURE MILEAGE WAS 34,900.
I HAD A CAR WRECK ON MAY 3 @ 5PM THE POINT OF IMPACT WAS AROUND 25-30 MPH. MY AIRBAG DIDN'T DEPLOY AND DO TO THAT I WAS THROWN INTO MY WINDSHIELD WHICH I CRACKED IT. I HAD TO GO TO THE DOCTOR FOR MY INJURIES. I AM ONLY 4 FOOT TALL AND I SIT TOO CLOSE TO MY STEERING WHEEL TO BEGIN WITH AND IN AWAY I AM GLAD THAT IT DIDN'T GO OFF. BUT IF I HAD A PASSENGER WITH ME THEY COULD OF BEEN HURT TOO. I ALSO NEED TO KNOW HOW I CAN GET A SWITCH PUT IN TO TURN MY BAGS ON AND OFF. *NM
COMPLAINT RECEIVED VIA E-MAIL." MY DAUGHTER WAS INVOLVED IN A REAR END COLLISION WHICH WAS BAD ENOUGH TO CAUSE THE CAR INSURANCE COMPANY TO DECLARE THE VEHICLE REPAIRS WOULD EXCEED THE VALUE OF THE CAR, SO IT WAS TOTALED. THE AIR BAGS DID NOT DEPLOY DURING THIS ACCIDENT. SINCE THIS VEHICLE WAS TOTALED I BY ALLSTATE INSURANCE COMPANY DALLAS, TX REGION. *AK *JB
WHILE T-BONING A VEHICLE CONSUMER'S FRONT AIR BAG DID NOT DEPLOY. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
WHILE DRIVING 35 MPH VEHICLE WAS INVOLVED IN A A HEAD ON CRASH. UPON IMPACT, AIR BAGS DID NOT DEPLOY. *AK *MR
WHILE DRIVING 35 MPH VEHICLE WAS INVOLVED IN A FRONTAL COLLISION. UPON IMPACT, AIR BAGS DID NOT DEPLOY. DEALERSHIP WAS NOTIFIED, BUT WAS NOT ABLE TO RESOLVE THE PROBLEM. *AK
WHILE THE VEHICLE WAS STOPPED AT A TRAFFIC LIGHT, THE VEHICLE WAS HIT FROM BEHIND CAUSING THE VEHICLE TO SPIN AROUND AND HIT ANOTHER VEHICLE. THE FRONT AIR BAGS DID NOT DEPLOY. THE DRIVER RECEIVED INJURIES TO THE CHEST AND HEAD AREA. PLEASE PROVIDE FURTHER DETAILS. *PH
THE AIR BAG LIGHT ILLUMINATED ON THE DASH AND DID NOT GO OUT UNTIL THE VEHICLE WAS TURNED OFF. THE VEHICLE HAD BEEN TO THE DEALER FOUR TIMES REGARDING THIS PROBLEM. THE DEALER PURCHASED THE VEHICLE BACK. *NLM *CB *JB
THE VEHICLE WAS INVOLVED IN A FRONTAL COLLISION AND THE AIR BAGS DID NOT DEPLOY. *JB *TT
THE VEHICLE WAS INVOLVED IN A FRONTAL COLLISION, AND THE AIR BAGS FAILED TO DEPLOY. *JB THE ACCIDENT RESULTED IN A TOTAL LOSS. SCC
VEHICLE WAS INVOLVED IN A FRONT PANEL COLLISION ON THE DRIVER SIDE AND NEITHER AIR BAG DEPLOYED. DEALER AND THE MANUFACTURER HAS NOT BEEN NOTIFIED AT THIS TIME. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION. TS
CONSUMER CALLED COMPLAINING ABOUT HAVING PROBLEMS WITH THE AIR BAG LIGHT ON THE VEHICLE PANEL. DEALER HAS BEEN CONTACTED AND VEHICLE HAS BEEN TAKEN TO THE DEALER ABOUT 5 TO 7 TIMES AND PROBLEM STILL THERE. MR
CONSUMER STATES THAT SHE WAS INVOLVED IN A FRONT PASSENGER SIDE COLLISION AT APPROX 40-45MPH. BOTH PASSENGER AND DRIVER AIR BAGS DID NOT DEPLOY. *SCC
WHILE TRVELING AT 40 MILES DOWN HILL CONSUMER WAS BLINDED BY THE SUN, AND HIT ANOTHER DRIVER ON FRONT SIDE. NONE OF AIRBAGS DEPLOYED.*AK
WAS INVOLVED IN AN ACCIDENT WHERE I DROVE INTO THE BACK OF A CAR GOING 35 MPH AND NEITHER OF THE FRONT AIR BAGS DEPLOYED. I AM CONCERNED IN THAT THIS CAR WAS BOUGHT FOR MY DAUGHTERS, AND HAD THEY BEEN DRIVING IT MIGHT HAVE BEEN A DIFFERENT STORY.*AK
DRIVER AND PASSENGER SIDE AIRBAGS FAILED TO DEPLOY DURING A FOURTY-FIVE MILE PER HOUR FRONT END COLLISION. DEALER HAS BEEN CONTACTED. *AK DURING THE ACCIDENT THE CONSUMER TRIED TO STOP WITH BRAKES BUT HIS TIRES LOCKED UP.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
Data on this page last refreshed .