Owner-reported complaints naming the body or structure system, filed with NHTSA
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Reports naming the vehicle structure, frame, body panels, doors, hood and trim. Every record below is an owner-reported complaint about the 2002 Dodge Neon submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 21 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
TL* THE CONTACT OWNS A 2002 DODGE NEON. WHILE SERVICING THE VEHICLE, THE CONTACT DISCOVERED THAT THE SUBFRAME WAS RUSTED AND PARTIALLY FRACTURED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 116,000.
WATER COLLECTS IN THE TRUNK CAUSING MOLD, THIS AFFECTS MY ATHSMA. SEEMS THIS AFFECTS MANY OWNERS AND SEEMS IT SHOULD BE RECALLED BECAUSE IT AFFECTS THE AIR QUALITY YOU BREATH. *TR
THE CAR HAS LESS THEN 63K MILES ON IT AND I WAS TOLD IT WAS UNSAFE DO TO A RUSTED K FRAME. EVERYWHERE I LOOK ONLINE PEOPLE HAVE THE SAME ISSUE WITH LOW MILEAGES HOW CAN THIS NOT BE RECALLED!?!? IT WAS ONLY FOUND WHEN I WENT TO 2 DIFFERENT PLACES IN NASHUA, NH AND IT FAILED INSPECTION AT BOTH. *TR
TL* THE CONTACT OWNS A 2002 DODGE NEON. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC FOR AN UNRELATED REPAIR WHEN SHE WAS ADVISED THAT THE CROSS MEMBER WAS RUSTED. THE MECHANIC STATED THAT THE VEHICLE WAS UNSAFE TO DRIVE AND ADVISED THE CONTACT TO CALL THE MANUFACTURER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 64,000. THE VIN WAS UNAVAILABLE.
TL* THE CONTACT OWNS A 2002 DODGE NEON. THE CONTACT STATED THAT WATER WOULD LEAK THROUGH BOTH THE DRIVER AND PASSENGER SIDE TAIL LIGHTS AND INTO THE SPARE TIRE WHEEL WELL, CAUSING MOLD TO FORM ON THE REAR INTERIOR SEATS. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE WHO OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 128,801.
TL* THE CONTACT OWNS A 2002 DODGE NEON. THE CONTACT STATED THAT THE VEHICLE WAS PARKED AND SHE NOTICED THAT THERE WAS A PUDDLE OF WATER ON THE REAR FLOOR BOARDS. THE CONTACT ALSO STATED THAT THE FAILURE OCCURRED AFTER IT RAINED. THE FAILURE RECURRED ON AN INTERMITTENT BASIS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND INDEPENDENT REPAIR SHOP, BUT THEY WERE UNABLE TO LOCATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 160,000.
TL* THE CONTACT OWNS A 2002 DODGE NEON. THE CONTACT STATED THAT WATER WOULD ENTER THE VEHICLE AND ACCUMULATE ON THE REAR FLOOR BOARDS. THE FAILURE WOULD ALSO OCCUR WHEN IT DID NOT RAIN. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE DEALER STATED THAT THE SEALS ON THE VEHICLE CAUSED THE FAILURE. THE CONTACT FELT THAT THE FAILURE MAY BE DUE TO A LEAK ON THE REAR BRAKE LIGHTS. THERE WAS ALSO A LEAK PRESENT IN THE TRUNK. THE CONTACT FELT THAT THIS WAS A MANUFACTURERS DEFECT. THE FAILURE MILEAGE WAS 150,000 AND THE CURRENT MILEAGE WAS 165,000. THE VIN WAS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2002 DODGE NEON. THE CONTACT WAS DRIVING IN REVERSE APPROXIMATELY 4 MPH WHEN THE VEHICLE EXHIBITED AN ABNORMAL CRACKING NOISE AND THE STEERING WHEEL BECAME VERY STIFF AND DIFFICULT TO TURN. THE VEHICLE WAS TOWED TO AN INDEPENDENT REPAIR SHOP WHERE THE CONTACT WAS TOLD THAT THE FRAME WAS SEVERELY RUSTED AND THE TIE ROD WAS FRACTURED. THE TIE ROD WAS REPLACED. THE FAILURE AND CURRENT MILEAGE WAS 68,600. UPDATED 05/02/11 *CN UPDATED 05/11/11
MY 2002 DODGE NEON LEAKS THROUGH THE TRUNK AND RUNS INTO THE BACKSEAT FLOORBOARDS. AFTER A RAIN OR SNOW MELT (LET ALONE A CARWASH) WATER IS POOLED UP IN THE SPARE TIRE AREA OF MY CARS TRUNK AND THEN RUNS THROUGH TO THE BACKSEAT FLOORBOARDS. THE CAR NOW HAS A TERRIBLE MUSTY, MOLDY SMELL. *TR
I NOTICED MY SPARE TIRE AND 4-WAY TIRE IRON RUSTING ABOUT A YEAR AFTER PURCHASING THE VEHICLE. I DIDN'T CORRELATE THIS TO A PROBLEM WITH MOISTURE UNTIL A COUPLE OF YEARS LATER WHEN I BEGAN SMELLING A MOLDY SMELL . AFTER FURTHER INVESTIGATION I NOTICED WATER ACCUMULATION AFTER RAIN OR FREEZE THAW CYCLES. THE REPAIR SHOP WANTED $300 .00 TO REPLACE THE TRUNK WEATHER STRIPPING . I REFUSED TO ACCEPT THEIR DIAGNOSIS AND LEFT. WHILE AT HOME I TOOK A HOSE AND RAN WATER OVER THE TRUNK AREA AND LOOKED FOR OBVIOUS SIGNS OF WATER PENETRATION AROUND THE TRUNK JOINTS AND STRIPPING. I FOUND NO OBVIOUS LEAK . I STARTED TO LOOK AT THE REAR LIGHT ASSEMBLIES AND NOTICED WATER GETTING IN BEHIND THE GASKETS. I HAVE NOT RECEIVED A RECALL NOTICE FOR THIS DEFECT AND WOULD LIKE YOUR ORGANIZATION TO LOOK INTO THIS. THIS PROBLEM COULD LEAD TO ELECTRICAL SHORTS AND COULD ALSO CAUSE RESPIRATORY AILMENTS DUE TO THE MOLD GROWTH . YOUR RESPONSE TO THIS CONCERN IS REQUESTED. THANK YOU . *TR
MY 2002 DODGE NEON TRUNK ALSO FILLS UP WITH WATER WHEN IT RAINS AND FLOWS INTO THE BACKSEAT AND ON THE FLOOR OF THE BACK. IT'S BEEN ON GOING FOR A YEAR OR TWO. WHEN I FIRST NOTICED IT, I TOOK IT TO A DODGE DEALERSHIP AND THE GUY SAID THAT HE HAD NEVER HEARD OF THIS PROBLEM BEFORE AND TOOK APART MY BACK SEAT AND SAID HE COULDN'T FIND WHERE THE LEAK WAS FROM. HE SAID HE WOULD HAVE TO CHARGE ME LIKE $100 TO JUST SPRAY IT WITH A HOSE AND SEE WHERE THE LEAK WAS. I SAID FORGET IT. I WENT TO OTHER SITES AND SAW THAT IT'S A COMMON FLAW IN THIS CAR. EVENTUALLY, MY BROTHER IN LAW LOOKED AT IT, AND HE UNPLUGGED A HOLE IN THE WHEEL WELL OF MY TRUNK...PROBLEM SOLVED! I WILL NEVER BUY A DODGE AGAIN, ESPECIALLY A NEON. *TR
EVERYTIME IT RAINS, I GET A TRUNK FULL OF WATER AND MY REAR FLOORBOARDS GET SOAKED. BY LOOKING AT THIS COMPLAINT SITE, I SEE THIS IS A MANUFACTURING PROBLEM. WRITING DODGE MAY NOT HELP, BUT I HAVE TO START SOMEWHERE. *TR
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
ANY TIME IT RAINS, THE REAR FLOOR PAN AND REAR SEATS AS WELL AS THE TRUNK FILL WITH WATER AND BECOME UNUSABLE. *TR
TL*THE CONTACT OWNS A 2002 DODGE NEON. THE VEHICLE WAS TAKEN TO A TIRE SHOP TO HAVE THE STRUTS REPLACED. THE MECHANIC STATED THAT THE FRONT SUSPENSION K-MEMBER CORRODED THE VEHICLE AND SHOULD BE TAKEN TO THE DEALER FOR A DIAGNOSIS. THE CURRENT AND FAILURE MILEAGES WERE 60,888. UPDATED 12/12/07 *BF THE UNDERCARRIAGE CROSS MEMBER RUSTED. UPDATED *JB
TRUNK LEAKS WITH WATER COLLECTING IN THE SPARE TIRE WELL. *JB
DT*: THE CONTACT STATED THE PLASTIC ADJUSTING VENT FOR THE HEAT APPEARED TO HAVE BEEN GNAWED ON, AND THE AIR COMING OUT SMELLED LIKE FECES. THE CONTACT ASCERTAINED THAT A MOUSE HAD GOTTEN IN TO THE VENTILATION SYSTEM OF THE VEHICLE THROUGH THE SPACE WHERE THE WIPER POST PROTRUDED THROUGH THE TOP OF THE HOOD. THE CONTACT EXPRESSED A CONCERN THAT THE MOUSE COULD HAVE CHEWED THROUGH THE WIRES IF GIVEN THE CHANCE. THE MAIN CONCERN WAS THAT THE VEHICLE WAS NOT SECURED FROM THE FORCES OF NATURE. THE VEHICLE WAS NOT SEEN BY A DEALER, HOWEVER THE MANUFACTURER WAS NOTIFIED.
DT: THE CONTACT RECENTLY PURCHASED A VEHICLE, AND WHEN CHECKING OUT THE VEHICLE IT HAD SERIOUS PROBLEMS. THE FRAME WAS BENT, THE RADIATOR WAS BENT INTO THE FAN, THE AIR CLEANER WAS NOT BOLTED ON THE SIDE, THE RADIATOR WAS PAINTED RED AND BENT, THE CORE SUPPLIER WAS DAMAGED, AND UNDERNEATH THE HOOD THE WIRING WAS FRAYED. THE CONTACT JUST HAD THE CAR INSPECTED BY A MECHANIC, AND HE FOUND THE AFOREMENTIONED THINGS WRONG WITH THE CAR. THE CONTACT WAS UPSET THAT THE DEALERSHIP WOULD SELL A CAR IN THAT CONDITION. THE CAR IS A 2002 DODGE NEON. THE CONTACT WOULD CONTACT FTC ON THE DEALERSHIP SELLING THE CAR IN THAT CONDITION.*AK
THE TRUNK IN THE CONSUMER'S 2002 DODGE NEON HAD A LEAK THAT THE DEALER COULD NOT FIND. *NM WATER ACCUMULATED IN THE SPARE TIRE SPOT. *JB
WATER GETS IN THE BACK SEAT THROUGH THE TRUNK. THERE USUALLY IS BETWEEN 1 TO 2 INCHES. DEALER WAS NOTIFIED.*AK
THE VEHICLES FRONT FENDER CRACKED. THE DEALERSHIP INDICATED THAT THIS WAS DUE TO THE FENDER NOT HAVING ENOUGH BRACKET TO SUSTAIN PRESSURE. *NLM
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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