Owner-reported complaints naming the body or structure system, filed with NHTSA
Data refreshed
Reports naming the vehicle structure, frame, body panels, doors, hood and trim. Every record below is an owner-reported complaint about the 2001 Dodge Ram 2500 submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 181 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
The 25 most recent of 181, in the owner's own words
The dashboard in this truck has been crumbling to pieces. It is to the point now the gauge cluster and passenger air bag are barely in place. This is a common occurrence on all of these dodge rams and it is definitely a safety hazard
TL* THE CONTACT OWNS A 2001 DODGE RAM 2500. THE CONTACT STATED THAT THE DASHBOARD WAS CRACKED TO THE POINT THAT IT FRACTURED INTO PIECES. THE CONTACT WAS CONCERNED THAT THE FAILURE COULD AFFECT OTHER COMPONENTS. THE CONTACT DID NOT KNOW IF THE DASHBOARD WAS UV COATED. LITHIA CHRYSLER JEEP DODGE OF GREAT FALLS (4025 10TH AVE S, GREAT FALLS, MT 59405, (406) 205-3430) WAS NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 121,000.
DASH CRACKED 7 YEARS AGO AND HAS BEEN FALLING APART STEADILY SINCE THEN. SHARDS OF DASH POSE A SAFETY ISSUE IN THE EVENT OF A WRECK. KNOWN PROBLEM WITH DODGE TRUCKS OF THIS YEAR RANGE.
DASH CRACKED 7 YEARS AGO AND HAS BEEN FALLING APART STEADILY SINCE THEN. SHARDS OF DASH POSE A SAFETY ISSUE IN THE EVENT OF A WRECK. KNOWN PROBLEM WITH DODGE TRUCKS OF THIS YEAR RANGE.
TL* THE CONTACT OWNS A 2001 DODGE RAM 2500. THE CONTACT STATED THAT THE DASHBOARD WAS DEFECTIVE AND EXHIBITED FRACTURES ON THE DRIVER'S SIDE. THE DASHBOARD WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 105,000.
BROKEN DASH PARTS ARE FALLING INSIDE THE DASH AND MY HEADLIGHTS HAVE DEVELOPED AN INTERMITTENT WHILE DRIVING AT NIGHT THEY SIMPLY TURN OFF FOR A BRIEF PERIOD OF TIME I RECYCLE THE SWITCH AND A FEW SECONDS THEY COME BACK ON AT HIGHWAY SPEEDS THIS IS A SERIOUS SAFETY ISSUE ADDITIONALLY THE BROKEN DASH CAP IS DISTRACTING THIS CREATING AN ISSUE AND DISTRACTED DRIVING IN OHIO IS ILLEGAL. I HAVE RESEARCHED THIS ISSUE AND AMAZED TO FIND OUT IT COVERS MULTIPLE YEARS AND THERE ARE HUNDREDS OF COMPLAINTS O N LINE RELATED TO THIS ISSUE. ADDITIONALLY THERE ARE WIRES EXPOSED TO THE OCCUPANTS AND I AM NOT SURE THEY ARE SAFE THEY CAN EASILY BECOME WORK AND SHORTED OUT THUS CREATING A FIRE HAZARD/ PLEASE HELP BY RECALLING THIS ISSUE TO DODGE..
DASH STARTED CRACKING IN 2006 AND PARTS ARE STARTING TO FALL IN. HAVE NEVER BEEN IN AN ACCIDENT.
DASHBOARD IS CRACKING AND BRAKING APART PEACE S ARE COMING OFF AND HITTING ME IN THE FACE AND EYES.
TL* THE CONTACT OWNS A 2001 DODGE RAM 2500. THE CONTACT STATED THAT THE DASHBOARD CRACKED AND FRACTURED IN THE VEHICLE. THE MANUFACTURER STATED THAT THE DASHBOARD WAS NOT UNDER WARRANTY AND THE VEHICLE WOULD HAVE THE SAME DEFECTIVE DASHBOARD INSTALLED. THE CRACKS WERE SIX TO EIGHT INCHES WIDE AND STARTED TO APPEAR ON JULY 22, 2006. THE MANUFACTURER NEVER ATTEMPTED TO REPAIR THE DASHBOARD. THE FAILURE MILEAGE WAS 103,000. MA 09/25 UPDATED 10/19/2017*CN
AROUND 2009 I STARTED NOTICING CRACKS IN DASH. THEY CONTINUED TO GET BIGGER AND BEGIN BREAKING OFF IN CHUNKS. NOW I WONDER WHEN DASH WILL FALL APART. *TR
BRAKES FAILED WHEN APPLIED. ABS AND BRAKE WARNING LIGHTS CAME ON WITH VERY LITTLE BRAKING. AFTER HARD BRAKING APPLICATION THE TIRES LOCKED AND SLID ABOUT 5 INCHES IN DAMP BACKTOP AND HIT A CAR STOPPED AT A LIGHT. HAD PLENTY OF TIME TO BRAKE BUT NO OR VERY LITTLE BRAKING ACTION. LATER INSPECTION SHOWED THAT ONE OF THE BRAKE LINES RUSTED THROUGH AND LOST PRESSURE. THIS IS THE SECOND TIME THIS HAS HAPPENED. THESE TRUCKS ARE PRONE TO BRAKE LINE RUSTING. DRIVER SEEMED TO BE FINE AND DROVE AWAY AFTER EXCHANGING INFO. HE LATER CLAIMED INJURY. *TR
THE DASHBOARD IN THIS VEHICLE HAS BEEN CRACKED AND BROKEN SINCE 2004. IT CONTINUES TO BREAK AND CHIP CAUSING PIECES OF SHARP PLASTIC TO FALL INSIDE THE INNER DASH AREA. WHEN DRIVING AT NIGHT AND ATTEMPTING TO CHANGE FROM LOW BEAM, TO HIGH BEAM, THE LIGHTS WILL GO OUT AND WILL NOT BE OPERATIONAL. YOU HAVE TO CONTINUOUSLY FLIP THE HIGH BEAM SWITCH MULTIPLE TIMES TO GET THE LIGHTS TO COME BACK ON. THIS DID NOT START UNTIL THE DASH CRACKED AND PLASTIC PIECES FELL INSIDE THE DASH. BOTH OF THESE ISSUES CONTINUE TO THIS DATE. *TR
DASH WAS CRACKED UP AND A PIECE FLEW OUT AND GOT HIT IN FACE. *TR
TL* THE CONTACT OWNS A 2001 DODGE RAM 2500. THE CONTACT STATED THAT THE DASHBOARD STARTED TO DEVELOPED CRACKS. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 84,000.
MY DASH BOARD ON MY 2001 DODGE RAM 2500 HAS COMPLETELY BROKE CAUSING THE PLASTIC TO ENTER IN TO THE DASH CAUSING MY LIGHTS TO FLICKER BOTH THEE INNER AND OUTER DASH HAS FAILED. PARTS HAVE ALSO FLEW AT ME IN THE FACE AREA. *TR
THE DASHBOARD STARTED TO DISINTEGRATE ALMOST IMMEDIATELY AFTER PURCHASE. AT 70,000 MILES IT HAD OPENED UP A GIANT SINKHOLE AND STARTED CAUSING ELECTRICAL SHORTAGES, LIKE HEADLIGHTS GOING OUT OCCASIONALLY WHILE DRIVING. NOW EVERY TIME THE FAN IS RUN, SMALL PIECES FLY AROUND THE CAB. A PIECE GOT INTO MY EYE WHILE DRIVING, IT WAS A BAD SITUATION. I HAD TO BE TREATED WITH ANTIBIOTICS IN EYE FOR A CUT. NOW I AM SERIOUSLY CONCERNED FOR MY SAFETY IN THE EVENT THE AIRBAGS DEPLOY. SHARP SHARDS OF SHRAPNEL COULD BE FORCED INTO MY BODY BY THE AIRBAG DEPLOYING. IT IS A VERY UNSAFE SITUATION FOR DRIVER AND PASSENGER. I AM HAVING THE WHOLE DASH REPLACED AT MY OWN COST BECAUSE OF THIS. DODGE REFUSES TO HELP. UNFORTUNATELY MY MECHANIC SAYS HE REPLACES THESE ALL THE TIME BECAUSE OF THIS ISSUE, BUT IN TWO YEARS NEW DASH IS DISINTEGRATING AGAIN. THIS IS CLEARLY AN UNSAFE SITUATION THAT NEEDS TO BE DEALT WITH, BEFORE FATALITIES OCCUR. *TR
THE DASHBOARD IN THIS VEHICLE STARTED TO DISINTEGRATE AT ABOUT 70,000 MILES, EVEN THOUGH IT HAD A DASH COVER AND WINDOW SUN PROTECTION IN AT ALL TIMES, SINCE PURCHASE OF THE VEHICLE. IT WAS LIKE A SINKHOLE OPENING UP IN DASH. IT IS NOW CAUSING WIRING PROBLEMS TO THE POINT I HAVE IT IN THE SHOP. CALLED DODGE TO SEE IF THERE IS A RECALL AS THE MECHANIC SAID HE HAS THE SAME TRUCK, WITH SAME ISSUE, AND EVERY DODGE 2001 TRUCK HE WORKS ON HAS THE SAME ISSUE. DODGE WOULD NOT COMMENT. I HAVE A DODGE RAM 2500 1992, AND THE DASH LOOKS LIKE NEW. IT IS A DEFECT THAT NEEDS TO BE RECALLED. IT CAN CAUSE THE HEADLIGHTS TO SHORT OUT WHILE DRIVING. *TR
CRACKS FORMED IN THE DASH AND AFTER A FEW MONTHS THE DASH BEGAN TO FALL APART. I DUCT TAPED IT TOGETHER OUT OF FEAR THAT WATER WOULD SHORT OUT THE ELECTRICAL COMPONENTS VISIBLE THROUGH THE LOOSE PIECES. *TR
THE DASHBOARD AND THE INSTRUMENT TRIM BEZEL HAVE SEVERE CRACKS IN THEM. I DID NOT KNOW THIS WAS A WIDESPREAD ISSUE AND DODGE SHOULD REPLACE THE DASHBOARDS AT NO COST TO THE OWNERS. THIS IS CLEARLY A MANUFACTURING DEFECT. *TR
I BOUGHT MY 2001 RAM NEW FROM DEALER . I PUT A DASH MAT ON FIRST WEEK I OWNED . A FEW YEARS AGO I NOTICED A DIP IN THE MAT . I TOOK IT OFF AND NOTICED A SECTION OF MAT MISSING. I CALLED THE LOCAL DEALER AND RECEIVED NO HELP . I AM NOW MISSING MOST OF MY DASH TOP . THERE ARE NUMEROUS SHARP PIECES WHICH MAY CAUSE DAMAGE IN THE DASH AREA . I FOUND A LONG TIME MOPAR MECHANIC AND HE INSTRUCTED ME TO CALL THE CHRYSLER CARE LINE . THEY TOLD ME THE MECHANIC HAD NO RIGHT TELLING ME HE HAS RECEIVED NUMEROUS COMPLAINTS AS THEY HAD NONE ON FILE. THREE DAYS LATER I RECEIVED A LETTER THANKING ME FOR CALLING THEM AND A LICENSE PLATE FRAME CONGRATULATION ME ON 200000 MILES . THIS IS THEIR WAY OF SAYING SORRY . WHILE CHECKING ON OTHER CHRYSLER PRODUCT ISSUES , I FOUND NUMEROUS COMPLAINTS ON THIS . THIS IS A LARGE SAFETY ISSUE AS COULD CAUSE FIRE OR FLYING PIECES . *TR
TL* THE CONTACT OWNS A 2001 DODGE RAM 2500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE SECONDARY HOOD LATCH FAILED AND CAUSED THE HOOD TO OPEN AND STRIKE THE WINDSHIELD. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 317,000.
DASH BOARD TOTALLY DESTROYED LIGHTS AND A/C SWITCH WON;T WORK PROPERLY RADIO IS ATTACHED ONLY BY 2 SCREWS I AM AFRAID THAT THE LIGHTS WILL NOT OPERATE AT NITE ANYMORE AND BECAME UNSAFE TO DRIVE. CONTACTED LOCAL DODGE DEALERS, INDICATING THEY DON"T HAVE ANY RECALLS ON THIS ITEM AND THERE IS NOTHING THEY CAN DO TO HELP. THIS IS A SERIOUS PROBLEM WITH DEFECTIVE MATERIAL, BUT CHRYSLER REFUSED TO KNOWLEDGE THE PROBLEM. *TR
TOP OF DASH IS CRACKED ALL THE WAY THROUGH FROM FRONT TO BACK IN SEVERAL PLACES. IT HAS ALWAYS BEEN PARKED EITHER IN THE SHADE OF UNDER A CARPORT. *JS
TL* THE CONTACT OWNS A 2001 DODGE RAM 2500. THE CONTACT STATED THAT THERE WERE NUMEROUS CRACKS ACROSS THE ENTIRE LENGTH OF THE DASHBOARD. IN ADDITION, A MASSIVE HOLE WAS LOCATED WITHIN THE CENTER OF THE DASHBOARD NEAR THE WINDSHIELD. THE VEHICLE WAS NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.
TL* THE CONTACT OWNS A 2001 DODGE RAM 2500. THE CONTACT STATED THAT THE DASHBOARD WAS STARTING TO FRACTURE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY ADVISED HIM THAT HE NEEDED TO REPLACE THE ENTIRE DASHBOARD. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000. THE CURRENT MILEAGE WAS APPROXIMATELY 178,000. *TR
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
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