My 2001 Dodge Ram Instrument Panel has cracked in three pieces causing the defroster & vents to stop working recently due to the moisture/UV Issue. I'm aware of this problem because I participated in the investigation as manager of validation and testing for the manufacturer, Textron Automotive. How can I get a replacement to correct this Safety issue...?
- NHTSA ID
- 11611795
- Incident
- Jul 2, 2024
AirbagsElectrical
Filed Apr 2, 2024
I have a 2001 Dodge Ram 2500. In 2003, I noticed parts of the dash, starting to break apart. In 2004, I had a major head on collision, and the airbag, did NOT deploy. The damage was extensive, with bent frame. The damage was $17,000 in 2004. I was told by the Chrysler Dealership, that did the repairs, that they could not check the condition of the airbag wiring, because the dashboard was broken. I wonder how many others out there, that have the same issue, with the dashboard, and don't have a working airbag. The other issue I have, is the seatbelt tensioner, has caused the seatbelt, to get chewed up. The belt, is now, no more than an inch wide.
- NHTSA ID
- 11580749
- Incident
- Mar 1, 2024
Hood latch Hood came off while driving.
- NHTSA ID
- 11520875
- Incident
- May 4, 2023
I own a 2001 Dodge RAM 2500 and the truck’s dashboard is disintegrating. Pieces have fallen into my heating system, and I believe that is what’s causing my vacuum issue! It is winter time right now, and i was stranded in 10° weather for hours. I could not stay warm by running the trucks because of these pieces getting into the heating system. My girlfriend put her hand on the dash and it broke and she was cut. I would hate to think if that was one of my small grand children, climbing in and the dash breaking away and them getting injured! I own two other Dodge trucks And the dashboards are just as brittle! The dashboards could be manufactured better. I’ve never had dashboards crumble away like these have! People are getting hurt. Dodge is supposed to be a quality American vehicle! And yet they don’t seem to care that people are getting injured, heating systems aren’t working from pieces getting into the system. I have to drive with the heater fan on high, trying to stay warm during the winter months, and little pieces of plastic have come out of the vents. What if one of those pieces got into my eyes, and cause me to wreck, possibly injuring myself, or injuring others. some may think this is just a cosmetic issue, but it is not! These dashboards need to be a better quality! Sure, dashboards may crack when they’re older! But they shouldn’t crumble that way and sharp brittle pieces, causing injuries! Causing mechanical problems! It’s not right! I tried to upload a picture, but after five attempts of it, not uploading, I gave up
- NHTSA ID
- 11505721
- Incident
- Nov 19, 2021
Body & structure
Filed Sep 28, 2022
The dashboard in this truck has been crumbling to pieces. It is to the point now the gauge cluster and passenger air bag are barely in place. This is a common occurrence on all of these dodge rams and it is definitely a safety hazard
- NHTSA ID
- 11486883
- Incident
- May 1, 2019
when car is cold and just started to drive ,and brakes used ,the front brake does not apply and vehicle is slow to stop when abs is disabled all brakes operate normal. I have hit 3 cars because brake did not work. this is a euro brake system installed on vehicles with frt disc and rear drum dodge would not fix after several instances reported to them I have been driving since new and many years with abs disconnected and no accidents since I disconnected the control unit
- NHTSA ID
- 11441385
- Incident
- Nov 22, 2001
Tires & wheels
Filed Jul 21, 2020
TL* THE CONTACT OWNS A 2001 DODGE RAM 2500. THE CONTACT STATED THAT THE DRIVER'S AND PASSENGER'S SIDE REAR TIRES WERE REPLACED WITH GOODYEAR TIRES, TIRE LINE: WRANGLER, TIRE SIZE: 265/75/16/E, DOT NUMBER: PJW8HB1V0420. THE CONTACT STATED THAT THE VEHICLE FAILED TO DRIVE IN STRAIGHT LINE AFTER THE TIRES WERE REPLACED. THE VEHICLE ALSO WOBBLED WHILE DRIVING AFTER THE TIRES WERE REPLACED. THE TIRES WERE PURCHASED AT A SAM'S CLUB STORE. THE CONTACT HAD THE VEHICLE TAKEN BACK TO THE SAM'S CLUB FOR A FULL REFUND OF THE PURCHASE PRICE. THE TIRES WERE REPLACED AND THE FAILURE WAS REMEDIED. THE TIRE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE MANUFACTURER WAS NOT CONTACTED OR MADE AWARE OF THE FAILURE. THE TIRE FAILURE MILEAGE WAS UNKNOWN. THE FAILURE MILEAGE WAS 70,000. *BF *AS
- NHTSA ID
- 11340618
- Incident
- Jul 9, 2020
- Mileage
- 70,000 mi
Suspension
Filed Dec 4, 2019
TL* THE CONTACT OWNS A 2001 DODGE RAM 2500. THE CONTACT STATED THAT THE FRONT END OF THE VEHICLE WOBBLED WHILE DRIVING. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED, BUT A FAILURE COULD NOT BE FOUND. THE TECHNICIAN REPLACED THE STEERING BOX, BALL JOINT, AND FRONT STABILIZER SHOCKS; HOWEVER, THE FAILURE RECURRED. THE CONTACT STATED THAT THE FAILURE BEGAN WHEN THE VEHICLE WAS PURCHASED, BUT NO ONE COULD REPAIR THE FAILURE. THE CONTACT CALLED LITHIA CHRYSLER JEEP DODGE OF BILLINGS (2229 KING AVE W, BILLINGS, MT 59102, (406) 206-3601) AND WAS INFORMED TO SCHEDULE AN APPOINTMENT. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 250,000.
- NHTSA ID
- 11286817
- Incident
- Dec 4, 2001
- Mileage
- 250,000 mi
Body & structure
Filed Feb 25, 2019
TL* THE CONTACT OWNS A 2001 DODGE RAM 2500. THE CONTACT STATED THAT THE DASHBOARD WAS CRACKED TO THE POINT THAT IT FRACTURED INTO PIECES. THE CONTACT WAS CONCERNED THAT THE FAILURE COULD AFFECT OTHER COMPONENTS. THE CONTACT DID NOT KNOW IF THE DASHBOARD WAS UV COATED. LITHIA CHRYSLER JEEP DODGE OF GREAT FALLS (4025 10TH AVE S, GREAT FALLS, MT 59405, (406) 205-3430) WAS NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 121,000.
- NHTSA ID
- 11182324
- Incident
- Feb 1, 2018
- Mileage
- 121,000 mi
PCM HAS BEEN REPLACE FOR THE 2ND TIME SINCE THE ORIGINAL ONE. THE DEALER HAS SENT OUT THE PCM FOR REPROGRAMMING. IT WAS RETURNED AND THE PCM DOES NOT FUNCTION PROPERLY. IF THEY CAN NOT FIND A USED ONE, THE TRUCK IS TOTALLY WORTHLESS. DODGE HAD STOPPED PRODUCING THE PCM. BECAUSE OF THIS DODGE IS FORCING ME TO REPLACE A PERFECTLY GOOD TRUCK EXCEPT FOR THE PCM. BECAUSE THE TRUCK WAS DRIVEN IN CALIFORNIA EXCEPT FOR THE LAST 4 YEARS, THERE IS NO RUST. THERE HAS BEEN NO RECALL. I DON'T FEEL I SHOULD HAVE TO BUY A NEW/USED TRUCK BECAUSE DODGE DOES NOT WANT TO MAKE THE PCM. THEY ARE PRODUCING VEHICLES KNOWING THE VEHICLE CAN'T BE FIXED AFTER A CERTAIN AMOUNT TIME.
- NHTSA ID
- 11139715
- Incident
- Oct 11, 2018
- Mileage
- 150,000 mi
Other / unspecifiedSteering
Filed May 14, 2018
MY VEHICLE WAS IN MOTION DRIVING ON A HIGHWAY AT THE RATE OF 45MPH-50MPH MY HUSBAND WAS DRIVING, I WAS PASSENGER, AND MY 2 YEAR OLD SON WAS IN HIS CAR SEAT IN THE BACK. ALL THE SUDDEN WE HIT A SMALL BUMP IN THE ROAD, NO BIGGER THAN YOUR AVERAGE POT HOLES AND THE ENTIRE TRUCK BROKE OUT INTO AN ABRUPT SHAKE! IT WAS THROWING MY HUSBANDS AND MY BODY AROUND THE SHAKE WAS SO INTENSE THE STEERING WAS CONTROLLABLE BUT EXTREMELY HARD. IT FELT AS THOUGH OUR TIRES WERE FLYING RIGHT OFF THE VEHICLE. MY HUSBAND BRAKED AND THE VIOLENT SHAKE SEIZED AND WE IMMEDIATELY PULLED OVER AND PARKED THE TRUCK. WE CHECK AND SHOOK ALL TIRES THEY WERE SECURE. WE LOOKED UNDER THE TRUCK EVERYTHING SEEMED IN PLACE AND SECURE. ONCE WE GOT HOME I RESEARCHED THE ISSUE AND LEARNED OF THE "DEATH WOBBLE" MOST DODGE TRUCKS HAVE BECAUSE OF THE "Y" STEERING BAR WHICH MOST YEARS HAVE A RECALL TO FIX THE ISSUE HOWEVER WHEN I CALLED MY LOCAL DODGE THEY INFORMED ME MY YEAR OF TRUCK DOESN'T HAVE THE RECALL. THIS "DEATH WOBBLE" HAS BEEN KNOWN TO CAUSE ROLLOVERS AND ACCIDENTS. I REACHED OUT TO CHRYSTLER TO SEE IF THEY WOULD FIX IT AND THEY INFORMED ME BECAUSE THERE IS NO RECALL THEY WOULDN'T. WE ARE TALKING PEOPLES, AND OTHERS ON THE ROAD SAFETY! I DON'T SEE WHY THEY WOULDN'T WANT TO PAY TO FIX A STEERING BAR WHICH IS WHAT MAYBE $1000 BUT HAVE THE POSSIBILITY FOR LIVES TO BE LOST?
- NHTSA ID
- 11093758
- Incident
- May 12, 2018
- Mileage
- 229,000 mi
Steering
Filed Apr 28, 2018
I INSTALLED CHRYSLER PARTS KIT 52122362AL, UPGRADED STEERING LINKAGE DRAG LINK TIE ROD, AND 68039930AA PITMAN ARM ON MY 2001,5 DODGE RAM 2500 4X4 TRUCK. IT EASILY REPLACED EXISTING PARTS NEEDING ONLY A DIFFERENT STEERING DAMPER TO REPLACE THE ORIGINAL PARTS. I HAVE SINCE BEEN LEARNED THAT THE STEERING LINKAGE DRAG LINK PARTS ARE RECALLED AFTER THEY HAVE BEEN INSTALLED ON 2003-2008 TRUCKS. RECALLS I AM AWARE OF ARE H46 AND N62. MY LEFT TIE ROD END BALL STUD HAS NOT BROKEN YET BUT THE POSSIBILITY IS VERY SERIOUS. I THINK DODGE RAM 1500/2500/3500 SERIES TRUCKS FROM MODEL YEARS 2001 AND 2002 SHOULD BE INCLUDED IN THE RECALLS.
- NHTSA ID
- 11090770
- Incident
- Apr 28, 2018
- Mileage
- 245,000 mi
Electrical
Filed Jan 10, 2018
WHILE DRIVING MY TRUCK AS I PULLED INTO MY DRIVEWAY AND STOPPED THE VEHICLE THE TRUCK SHUT DOWN. NO POWER TO THE ENGINE, LIGHTS ETC. I RESEARCHED THE PROBLEM ONLINE AND FOUND MENTION OF A WIRE IN THE STEERING COLUMN THAT AFTER A FEW YEARS OF TILTING THE STEERING WHEEL UP AND DOWN THE WIRE WILL BREAK. I REMOVED THE ACCESS COVER TO THE STEERING COLUMN AND FOUND THE RED MAIN POWER WIRE HAD BROKEN OFF. I WAS LUCKY THIS HAPPENED AS I STOPPED MY VEHICLE. MY CONCERN IS IF I OR SOMEONE ELSE IS TRAVELING DOWN THE ROAD AND THIS WIRE BREAKS ALL POWER TO THE STEERING, BRAKES, ETC. IS LOST. I HAVE TEMPORARILY REPAIRED THE WIRE IN MY TRUCK BUT I WILL NO LONGER TILT THE STEERING WHEEL FOR FEAR OF THIS WIRE BREAKING AGAIN. THIS IS A VERY SERIOUS ISSUE AND I AM AMAZED THERE HAS NOT BEEN A RECALL.
- NHTSA ID
- 11061605
- Incident
- Jun 15, 2014
- Mileage
- 220,000 mi
THE BRAKE LINE THAT RUNS ON THE FRAME RAIL FROM THE FRONT TO THE REAR HAD A BLOW OUT DIRECTLY BEHIND THE GAS TANK WHEN PRESSING THE BREAK PEDDLE TO COME TO A COMPLETE STOP IN MY DRIVEWAY
- NHTSA ID
- 11044813
- Incident
- Nov 5, 2017
- Mileage
- 189,000 mi
Tires & wheels
Filed Jun 13, 2017
LT 265/75 R16 HERCULES TERRA TRAC A/T DELAMINATING THE SAME AS THEIR OTHER TIRES INVOLVED IN AN EARLIER RECALL DOT CODE UTW8 HWC 2705 46505-1 R 30104
- NHTSA ID
- 10994953
- Incident
- Jun 13, 2017
- Mileage
- 88,357 mi
Suspension
Filed Jun 7, 2017
WHEN EXITING AT HIGHWAY SPEED AND COASTING AND HITTING A BUMP THE TRUCK SHOOK VIOLENTLY TO THE POINT OF ALMOST LOOSING CONTROL. AFTER SEARCHING ON THE INTERNET FOR A CAUSE IT APPEARS THIS IS A COMMON PROBLEM WITH DODGE RAMS CALLED THE DEATH WOBBLE.. IT NEVER HAPPENED BEFORE AND HAVE A PROBLEM BELIEVING SOMETHING SO EXTREME COULD BE WORN BUSHINGS OR SUSPENTION PARTS THAT WEAR OUT OVER LONG PERIODS OF TIME.
- NHTSA ID
- 10993778
- Incident
- Jun 6, 2017
- Mileage
- 534,013 mi
REAR BRAKE LINE RUSTED AND BLEW OUT CAUSING THE VEHICLE TO LOOSE ALL STOPPING POWER. THE LINE BLEW OUT ON THE DRIVER'S SIDE REAR NEAR THE GAS TANK. LINE IS VERY CORRODED AND THIS IS A FAULTY MANUFACTURERS DEFECT
- NHTSA ID
- 10991734
- Incident
- May 5, 2017
- Mileage
- 100,143 mi
DASH BREAKING.
- NHTSA ID
- 10991720
- Incident
- Jan 1, 2006
AS 2ND OWNER FOR PAST 12 YRS VEHICLE WAS LIKE NEW, ABOUT 3YRS AGO IT DEVELOPED A CRACK IN THE DASHBOARD FROM THE WINDSHIELD TO GLOVE BOX DOOR AND SINCE HAS CRACKED IN 2 OTHER AREAS FROM WINDSHIELD TO FRONT! THIS VEHICLE SITS UNDER COVER OF AN RV SHELTER WITH MY RV 90% OF IT'S EXISTENCE! I JUST RECENTLY FOUND OUT THAT DAIMLER-CHRYSLER HAS REFUSED ANY RECALL TO TO CORRECT THIS FAULTY PRODUCT FOR THOUSANDS OWNERS EXPERIENCING THIS PROBLEM! I.CANNOT BELIEVE THE GOVERNMENT HAS NOT MADE CHRYSLER RESPONSIBLE FOR REPLACING THIS INFERIOR PRODUCT AS THEY HAVE THE AIR BAGS. I WHOLEHEARTEDLY PRAY THAT YOU CAN USE YOUR POWER TO HOLD CHRYSLER TO STAND UP AND CORRECT THIS PROBLEM!
- NHTSA ID
- 10966674
- Incident
- Mar 15, 2015
- Mileage
- 81,000 mi
Powertrain (other)
Filed Feb 23, 2017
TRANSMISSION DOES NOT WANT TO SHIFT FROM FIRST TO SECOND WITHOUT LEAVING OFF OF THE GAS. NOW IT DOESN'T GO INTO PARK JUST STAYS IN REVERSE. CALLED REPAIR SHOP AND THEY SAID IT HAPPENS A LOT TO DODGE TRUCKS. $3,000 TO REPLACE OR REPAIR.
- NHTSA ID
- 10956592
- Incident
- Oct 3, 2016
- Mileage
- 98,000 mi
Body & structure
Filed Jan 4, 2017
DASH CRACKED 7 YEARS AGO AND HAS BEEN FALLING APART STEADILY SINCE THEN. SHARDS OF DASH POSE A SAFETY ISSUE IN THE EVENT OF A WRECK. KNOWN PROBLEM WITH DODGE TRUCKS OF THIS YEAR RANGE.
- NHTSA ID
- 10939728
- Incident
- Jan 8, 2009
- Mileage
- 110,000 mi
Body & structure
Filed Jan 4, 2017
DASH CRACKED 7 YEARS AGO AND HAS BEEN FALLING APART STEADILY SINCE THEN. SHARDS OF DASH POSE A SAFETY ISSUE IN THE EVENT OF A WRECK. KNOWN PROBLEM WITH DODGE TRUCKS OF THIS YEAR RANGE.
- NHTSA ID
- 10939727
- Incident
- Jan 8, 2009
- Mileage
- 110,000 mi
THE WHOLE DASH HAS FALLEN IN AND PARTS GOING EVERYWHERE,KID GOT CUT,PARTS FALLING OUT BOTTOM,AWFUL,
- NHTSA ID
- 10937077
- Incident
- Oct 10, 2016
- Mileage
- 125,000 mi
Electrical
Filed Jun 6, 2016
TL* THE CONTACT OWNS A 2001 DODGE RAM 2500. THE VEHICLE FAILED AN INSPECTION DUE TO THE COMPREHENSIVE COMPONENT MONITOR, MISFIRE MONITOR, FUEL SYSTEM, AND THE MONITOR NOT BEING RECOGNIZED. THE VEHICLE OPERATED NORMALLY AND THERE WERE NO WARNING INDICATORS. THE TECHNICIAN DIAGNOSED THAT THE SOFTWARE NEEDED TO REFLASHED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 192,000.
- NHTSA ID
- 10872744
- Incident
- May 16, 2016
- Mileage
- 192,000 mi
Body & structure
Filed May 6, 2016
TL* THE CONTACT OWNS A 2001 DODGE RAM 2500. THE CONTACT STATED THAT THE DASHBOARD WAS DEFECTIVE AND EXHIBITED FRACTURES ON THE DRIVER'S SIDE. THE DASHBOARD WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 105,000.
- NHTSA ID
- 10863631
- Incident
- May 1, 2015
- Mileage
- 105,000 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.