Owner-reported complaints naming the brake system, filed with NHTSA
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Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake. Every record below is an owner-reported complaint about the 2002 Dodge Ram 2500 submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 13 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
TL* THE CONTACT OWNS A 2002 DODGE RAM 2500. WHEN THE BRAKE PEDAL WAS DEPRESSED, THE BRAKES LOCKED UP. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING; HOWEVER, THE SPECIFICS OF THE DIAGNOSIS COULD NOT BE PROVIDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 101,000.
TL* THE CONTACT OWNS A 2002 DODGE RAM 2500. WHILE APPROACHING A STOP SIGN, THE BRAKE PEDAL WAS DEPRESSED BUT IT TOOK A GREATER AMOUNT OF DISTANCE TO STOP THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 180,000. THE VIN WAS UNAVAILABLE.
TL* THE CONTACT OWNS A 2002 DODGE RAM 2500. THE CONTACT STATED THAT WHILE ATTEMPTING TO PARK, HE APPLIED THE BRAKES BUT THE VEHICLE WOULD NOT STOP. A CLICKING NOISE WAS HEARD AND THE VEHICLE EVENTUALLY STOPPED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY NOTICED THAT THE FRONT SUSPENSION WAS DAMAGED. THE FRONT SUSPENSION SYSTEM WAS REPLACED BY THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE FAILURE MILEAGE WAS 64,000. UPDATED 08/15/11 *BF THE CONSUMER STATED HE HAD NO POWER FOR APPROXIMATELY TWO TO THREE MILES. A DIAGNOSIS REVEALED THE LEFT FRONT BEARING HUB AND ANTI-LOCK SPEED SENSOR WERE BAD AND NEEDED TO BE REPLACED. ALSO, THE TURBO CHARGER WAS BROKEN AND THE FUEL INJECTION PUMP WAS BAD. UPDATED 05/03/12
BRAKE LINE BROKE WHILE DRIVING. HAD MECHANIC EXAMINE THE VEHICLE AND STATES THAT ENTIRE LINE END TO END IS ROTTED OUT. *TR
I RECEIVED FROM A LETTER FROM CHRYSLER "CHRYSLER HAS DECIDED THAT A DEFECT, WHICH RELATES TO MOTOR VEHICLE SAFETY, EXISTS IN SOME 2001 & 2002 MODEL YEAR DODGE RAM VAN. THE PROBLEM: THE IGNITION/PARK INTERLOCK SYSTEM ON YOUR VEHICLE MY BECOME INOPERATIVE....CHRYSLER WILL REPAIR YOUR VEHICLE FREE OF CHARGE PARTS &LABOR..." I VISITED LA BREA CHRYSLER JEEP, LA, CA 90036 PLACES AND REQUESTED THAT FIX IT BUT THEY TOLD ME WE DO NOT HAVE A PART (SEVERAL TIMES:FROM MARCH TO UNTIL TODAY.) WHAT SHOULD I DO TO FIX MY CAR? *TR
TL*THE CONTACT OWNS A 2002 DODGE RAM 2500. WHILE PULLING OUT OF THE DRIVEWAY WITH A TRAILER IN TOW, THE BRAKE LIGHT ILLUMINATED. THE CONTACT DEPRESSED THE BRAKES ALL THE WAY TO THE FLOOR IN ORDER TO STOP THE VEHICLE. BRAKE FLUID BEGAN TO LEAK. THE CONTACT, WHO IS A MECHANIC, INSPECTED THE VEHICLE AND NOTICED THAT THE REAR AND FRONT BRAKE LINE WAS RUSTED AND THE HITCH FAILED. THE BRAKE LINES WERE REPLACED. THE DEALER STATED THAT THE VIN WAS NOT INCLUDED IN HITCH RECALL NUMBER 872. THE SPEED WAS UNKNOWN. THE CURRENT MILEAGE WAS 130,000 AND FAILURE MILEAGE WAS 129,000. UPDATED 10/18/07 *TR UPDATED 03/08/10 THE CONSUMER OFFERED HIS OPINION REGARDING THE SUDDEN ACCELERATIONS PROBLEMS WITH TOYOTA. UPDATED 03/18/10
DURING A ROUTINE STOP AT RED LIGHT ON 55 MPH ROAD THE METAL BRAKE LINE RUPTURED WHERE IT IS ROUTED ALONG THE FRAME BETWEEN THE GAS TANK AND FRAME. RUSTED THROUGH, NO WAY TO INSPECT. DEALER REPORTED THIS WAS A COMMON FAILURE ON DODGE PICK-UPS. DURING THIS STOP THE PEDAL WENT TO THE FLOOR, ABLE TO PUMP AND GET A LITTLE FRONT BRAKE, AND THE ABS AND BRAKE LIGHTS CAME ON IN THE DASH ASSEMBLY. I CRIMPED THE LINE ADDED BRAKE FLUID AND LIMPED TO LOCAL DEALER FOR REPLACEMENT. DEALER KNOWS ABOUT PROBLEM SO DODGE HAS TO KNOW AND SHOULD CHANGE MATERIAL OR ROUTING OF BRAKE LINE. GEORGE *TR THE CONSUMER PROVIDED A REPAIR INVOICE. UPDATED 09/05/07 *TR
HAVE HAD NOTHING BUT TROUBLE WITH MY 02 RAM 2500 TRUCK. REAR BRAKE PADS HAD NOTHING BUT RUST HOLDING THE PADS IN PLACE, HAD THE TURBO AND FUEL PUMP REPLACED, U-JOINTS AND YOKE ON 4WD SHAFT WORN OUT AND HANGER BEARING ON REAR DRIVE SHAFT WORN OUT AT ABOUT 70,000MI, TAIL GATE CABLE BROKE AFTER ONLY TWO YEARS, WHEN CLICKING FROM HIGH BEAM TO LOW BEAM OCCASIONALLY ALL LIGHTS GO OUT, CANNOT USE HEATED MIRRORS BECAUSE THEY WILL BLOW A FUSE AND I WON'T HAVE ANY HEAT, AND NOW ALL BALL JOINTS AND TIE ROD ENDS ARE WORN AND NEED REPLACED. I BOUGHT THIS TRUCK NEW WITH ONLY 75 MILES ON IT, WHEN I HAD THE FUEL PUMP AND TURBO REPLACED AT AROUND 78,000 MILES, MY MILEAGE INCREASED FROM ABOUT 350 MILES PER TANK TO ABOUT 550 MILES PER TANK OF FUEL. HIGHWAY DRIVING IS MUCH HIGHER MPG. FUEL GAGE NO LONGER WORKS, EMPTY AT HALF TANK OF FUEL NOW. WAS QUARTER TANK AND EMPTY. I'M SURE THE TRANSMISSION WILL BE NEXT, I'VE BEEN PUTTING SPECIAL FLUID ADDITIVE IN THAT, THIS SEEMS TO HELP WITH SMOOTHNESS OF SHIFTING AND POWER. NEVER EVER WILL I WASTE MY MONEY ON A VEHICLE MADE BY THE "BIG THREE" AGAIN. THERE IS A GOOD REASON WHY TOYOTA IS TAKING OVER THE MARKET.*TR
TL*THE CONTACT OWNS A 2002 DODGE RAM 2500. WHILE APPROACHING A STOP SIGN AT 55 MPH THE BRAKES FAILED. THE CONTACT SHIFTED THE VEHICLE INTO A LOWER GEAR AND DEPRESSED THE PARKING BRAKE. THE CONTACT WILL REPLACE THE RIGHT FRONT BRAKE LINE. THE CURRENT AND FAILURE MILEAGES WERE 108,000. *AK THE CONSUMER STATES THE BRAKE WAS MANUFACTURED OR INSTALLED IN THE WRONG WAY. IT WORE THROUGH CRIMPED METAL AND RUBBED HOSES. THE VEHICLE HAS SINCE BEEN REPAIRED AND THE CONSUMER HAS THE OLD PART. UPDATE 05/04/07*TR
VEHICLE WAS TRAVELING AT 20 MPH WHEN ALL OF A SUDDEN THE DRIVER NOTICED THAT HE LOST THE STEERING AND BRAKES. *AK THE POWER STEERING AND THE BRAKES FAILED WHEN THE CONSUMER WAS HOOKING THE VEHICLE UP TO A TRAILER. THE BRAKE FAILURE RETURNED AND CAUSED AN ACCIDENT. *SC *JB
THE VACUUM PUMP ON MY 2002 DODGE RAM 2500 4X4 HO CUMMINS DIESEL TRUCK IS DEFECTIVE AND I JUST FOUND OUT THAT IT CONTROLS THE BRAKES ALSO. I WAS INFORMED THAT THIS WAS THE SECOUND ONE IN THREE - FOUR WEEKS.*AK
BRAKE PEDAL WOULD GO TO THE FLOOR CAUSING EXTENDED STOPPING DISTANCE. DEALER HAS BEEN NOTIFIED. PH
PREVIOUSLY REPORTED ON 10/22/02, ODI# 768732, AND AGAIN TO WEBMASTER ON 10/25/02. VEHICLE HAS BEEN TAKEN TO DEALERSHIP WHERE PURCHASED FOR REPAIRS TO NO AVAIL. THIS IS THE 4TH TIME THAT IT HAS BEEN IN THE SHOP FOR THE SAME METAL TO METAL "CLANKING" NOISE IN THE FRONT LEFT AND RIGHT SIDE OF THE WHEEL AREA. THE NOISE ONLY OCCURS WHEN THE VEHICLE HAS BEEN IN REVERSE AND THE BRAKES ARE APPLIED AND THEN FORWARD AND THE BRAKES ARE APPLIED. AFTER CONTINUEING IN A FORWARD MOTION IT DOES NOT MAKE THE NOISE WHEN BRAKES ARE APPLIED. THIS 4TH TIME THAT IT WAS IN THE SHOP, THE BRAKE CALIPERS WERE REPLACED AND IT IS AS IF NOTHING HAD BEEN DONE AS THE NOISE IS STILL PRESENT. WITH THIS BEING A METAL CLANKING NOISE, I FEEL THAT IT COULD BE A SERIOUS SAFETY PROBLEM IF SOMETHING ACTUALLY BREAKS. I AM NOW TO CONTINUE DRIVING THE VEHICLE UNTIL AN OTHER APPOINTMENT CAN BE MADE TO BRING THE TRUCK BACK TO THE DEALERSHIP FOR MORE "GUESS WORK". AND WHEN THEY HAVE A LOANER VEHICLE. I HAVE OWNED THE TRUCK FOR A LITTLE OVER A MONTH AND IT HAS BEEN IN THE REPAIR SHOP FOR ABOUT TWO WEEKS AND THE PROBLEM CAN NOT SEEM TO BE FIXED. DT
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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