2002 Dodge Ram 2500 Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2002 Dodge Ram 2500, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Body & structure4021.3%
- Fuel system2412.8%
- Steering2010.6%
- Suspension147.4%
- Brakes136.9%
- Transmission115.9%
- Engine105.3%
- Tires & wheels105.3%
- Other / unspecified84.3%
- Powertrain (other)73.7%
- Airbags63.2%
- Electrical63.2%
- Driver assistance52.7%
- Visibility42.1%
- Interior & seats42.1%
- Seat belts31.6%
- Exterior lighting31.6%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2002 DODGE RAM 2500. THE CONTACT STATED THAT THE DASHBOARD WAS FRACTURED IN SEVERAL AREAS. THE FAILURE STARTED SMALL, BUT WORSENED PROGRESSIVELY. THE MANUFACTURER WAS NOT NOTIFIED OF THIS FAILURE AND NO REPAIRS WERE MADE. THE FAILURE MILEAGE WAS 198,000.
TL* THE CONTACT OWNS A 2002 DODGE RAM 2500. THE CONTACT STATED THAT THE DASHBOARD HAD A HOLE THAT WAS INCREASING IN SIZE AND IT WAS COLLAPSING. THE CONTACT ALSO STATED THAT THE AIR CONDITIONING WAS MALFUNCTIONING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 167,000.
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
DRIVING DOWN THE ROAD WONT ACCELATE THEN LOOSE POWER , THEN AFEW A FEW MINUTES DRIVES GREAT THEN NEVER KNOW WHEN IT WILL NOT ACCELATE DRANGE LOSING POWER LIKE THAT
WHILE ACCELERATING THE TRUCK START THE DECELERATE AND REACCELERATE MULTIPLE TIMES WITHIN A 2-3 SECOND TIME PERIOD AND THE CHECK ENGINE LIGHT CAME ON FOR LARGE EVAP LEAK. THIS ISSUE HAPPENED A NUMBER OF TIMES THROUGHOUT A COUPLE WEEK TIME PERIOD. WHEN I BROUGHT IT TO THE DEALER THEY SAID THERE WAS DEBRIS IN THE TANK THAT COULD HAVE CLOGGED THE LINES, FLUSHED OUT THE LINES AND CONTINUED ON. THE ISSUE HAPPENED AGAIN A COUPLE OF WEEKS LATER AND CONTINUED FOR WEEKS. I BROUGHT IT BACK TO THE DEALER THEY SAID THE PUMP WAS BAD AND NEEDS TO BE REPLACE, REPLACED PUMP CONTINUE ON. AFTER ABOUT 8 MONTHS THE ISSUE CAME BACK AND CHECK ENGINE LIGHT CAME BACK ON FOR LARGE EVAP LEAK. HAD SYSTEM CHECK FOR LEAKS AND FOUND NONE. THE ISSUE STILL CONTINUE MONTHS LATER A RANDOM INTERVALS. LUCKILY THE ACCELERATION ISSUE HAS BEEN MOSTLY WHEN I WAS ACCELERATING FROM LOW SPEEDS AND FROM STOP LIGHTS. IF I HAD THIS ISSUE WHEN TRYING GET A CROSS A BUSY INTERSECTING I COULD BE KILLER. *TR
Steering
Reports naming the steering system — racks, columns, power-steering assist and steering linkage.
From owner reports, verbatim
I PURCHASED A 2003 DODGE RAM 2500 5.7 V8 4WD. MY STEERING HAS GOTTEN REALLY LOOSE OVER THE LAST WEEK. I BROUGHT IT IN TO DEALERSHIP FOR A PREVIOUS RECALL. AND THE TECHNICIAN TOLD ME THAT MY STEERING GEAR WAS GOING OUT AND THAT IT SHOULD NOT BE BAD.
I AM HEARING A POPPING SOUND WHEN TURNING THE STEERING WHEEL, PLAY IN STEERING, TRUCK IS WOBBLING ALL OVER THE PLACE WHEN DRIVING ON UNEVEN ROADS, HISSING SOUND COMING FROM FRONT END WHEN ACCELERATING. PLAY IN STEERING GEAR BOX. THE CLICKING POPPING SOUND I HEAR WHEN TURNING STEERING WHEEL IS WHEN DRIVING OR NOT MOVING. I HAVE HAD THIS TRUCK PULL FAR RIGHT ON THE ROAD WHEN GOING ON UNEVEN ROADS.
Suspension
Reports naming suspension components — springs, struts, shocks, control arms and related hardware.
From owner reports, verbatim
I PURCHASED A 2003 DODGE RAM 2500 5.7 V8 4WD. MY STEERING HAS GOTTEN REALLY LOOSE OVER THE LAST WEEK. I BROUGHT IT IN TO DEALERSHIP FOR A PREVIOUS RECALL. AND THE TECHNICIAN TOLD ME THAT MY STEERING GEAR WAS GOING OUT AND THAT IT SHOULD NOT BE BAD.
DODGE RAM "DEATH WOBBLE" OR SHIMMY PHENOMENON, WHILE IN MOTION AND ENCOUNTERING HIGHWAY ROAD SURFACE CHANGES.
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2002 DODGE RAM 2500. WHEN THE BRAKE PEDAL WAS DEPRESSED, THE BRAKES LOCKED UP. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING; HOWEVER, THE SPECIFICS OF THE DIAGNOSIS COULD NOT BE PROVIDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 101,000.
TL* THE CONTACT OWNS A 2002 DODGE RAM 2500. WHILE APPROACHING A STOP SIGN, THE BRAKE PEDAL WAS DEPRESSED BUT IT TOOK A GREATER AMOUNT OF DISTANCE TO STOP THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 180,000. THE VIN WAS UNAVAILABLE.
Transmission
Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2002 DODGE RAM 2500 PICKUP TRUCK PURCHASED JUNE 2007. WHILE THE VEHICLE WAS PARKED AT A GAS STATION, IT BEGAN TO ROLL AWAY. HE THEN JUMPED INTO THE VEHICLE, DEPRESSED THE BRAKES AND PUT THE VEHICLE INTO DRIVE. THE DRIVER'S SIDE DOOR WAS SEVERELY DAMAGED AND BENT BACK TOWARD THE HOOD. HE HAD LEFT THE DRIVER'S SIDE DOOR OPEN WHILE PUMPING FUEL INTO THE VEHICLE. THE MANUFACTURER WAS CONTACTED IN REFERENCE TO RECALL# 06E024000(ENGINE AND ENGINE COOLING). SINCE HIS VIN NUMBER WAS EXCLUDED FROM THE RECALL, HE WAS INELIGIBLE FOR A FREE REMEDY. THE FAILURE AND CURRENT MILEAGES WERE 78,124.
TL*THE CONTACT OWNS A 2002 DODGE RAM 2500. THE CONTACT EXPERIENCED ISSUES WITH THE 6-SPEED MANUAL TRANSMISSION IN HIS VEHICLE. THE CLUTCH WOULD FAIL WHILE DRIVING AT VARIOUS SPEEDS. IN ADDITION, THE GEARS WOULD SLIP AS IF THE CLUTCH WERE DEPRESSED AND THE CONTACT SMELLED A BURNING ODOR WHILE DRIVING IN REVERSE. HE TOOK THE VEHICLE TO MULTIPLE DEALERS MORE THAN TEN TIMES. ONE OF THE DEALERS INSTALLED A NEW CLUTCH, BUT IT FAILED 10,000 MILES LATER. AT APPROXIMATELY 34,000 MILES, THE DEALER REPAIRED THE CLUTCH AGAIN; HOWEVER, THE ISSUE RECURRED. THE MANUFACTURER OFFERED NO ASSISTANCE. THE CURRENT MILEAGE WAS APPROXIMATELY 37,000 AND FAILURE MILEAGE WAS APPROXIMATELY 500. UPDATED 1/5/09 *CN THE CONSUMER ALSO STATED WHEN BACKING UP HIS TRAILER THERE WAS A BURNING SMELL COMING FROM THE CLUTCH AREA. A TRANSMISSION SHOP EXAMINED THE CLUTCH AND PRESSURE PLATED AND DISCOVERED THE CLUTCH WAS WORN AND THE PRESSURE PLATE HAD HEAT MARKS FROM CLUTCH SLIPPAGE. THE MECHANIC ALSO STATED THE PRESSURE PLATE APPEARED MUCH OLDER THAN THE CLUTCH ITSELF BECAUSE OF THE LARGE STRANDS OF FIBER STUCK IN THE COVER THAT APPEARED TO BE FROM THE PREVIOUS CLUTCH THAT CAME APART. THE ENGINE LIGHT HAD ILLUMINATED. IT WAS DETERMINED THAT THE FUEL INJECTION PUMP NEEDED TO BE REPLACED. UPDATED 1/09/09. *JB
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
DRIVING DOWN THE ROAD WONT ACCELATE THEN LOOSE POWER , THEN AFEW A FEW MINUTES DRIVES GREAT THEN NEVER KNOW WHEN IT WILL NOT ACCELATE DRANGE LOSING POWER LIKE THAT
DRIVING DOWN THE INTERSTATE GOING ABOUT 75 MPH I NEEDED TO BRAKE BUT NOTICED THE TRUCK WAS NOT SLOWING DOWN AND THE RPM WERE NOT REDUCING, IN FACT THEY WERE INCREASING. DESPITE ME NOT HAVING MY FOOT ON THE PEDAL THE TRUCK WOULD NOT SLOW DOWN. I HAD TO USE EXTREME PRESSURE ON THE BRAKES AND PULL OFF THE ROAD TO GET THE TRUCK TO SLOW DOWN. ONCE SLOWED IF I RELEASED PRESSURE OFF THE BRAKES THE TRUCK WOULD START TO ACCELERATE. I PUT THE TRUCK INTO PARK AND THE RPM WENT UP TO 5000 AND STAYED. I TURN OFF THE TRUCK AND TURNED IT BACK ON TO FIND THE RPMS IMMEDIATELY GO UP TO 5000 RPMS. I TURNED OFF THE TRUCK GOT OUT AND NOTICED SMOKE AND HEAT COMING OUT FROM MY WHEELS, DUE TO THE EXTREME BRAKING REQUIRED TO STOP THE TRUCK. KNOWING SOMETHING OF CARS I DECIDED TO LOOK AT THE THROTTLE BODY TO SEE IF IT WAS JAMMED OPEN AND REMOVED AIR FILTER ASSEMBLE. WHEN I REMOVED THE AIR FILTER ASSEMBLY I FOUND THE AIR FILTER ASSEMBLE O-RING (THE SEAL THAT GOES BETWEEN THE THROTTLE BODY AND AIR FILTER ASSEMBLY) JAMMED BETWEEN THE THROTTLE BODY HOUSING AND VALVE, VALVE WAS ABOUT 45 DEGREES FROM THE CLOSED POSITION. PART OF THE SEAL WAS STILL BETWEEN THE AIR FILTER ASSEMBLY AND THROTTLE BODY HOUSING AND THE OTHER PART WAS JAMMED IN THE THROTTLE BODY. I REASSEMBLED THE AIR FILTER ASSEMBLY WITHOUT TO SEAL AND CONTINUED TO DRIVE. I HAD TO REPLACE THE ROTORS AND FRONT BRAKE PADS DUE TO THE EXTREME BRAKING OF THE INCIDENT. *TR
Tires & wheels
Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.
From owner reports, verbatim
IN DECEMBER,2011, I PURCHASED 2 EQUALIZER SPORT A/P TIRES. IN AUGUST 2013 , ONE OF THEM HAD A TREAD SEPARATION, WHICH I CAUGHT AND REPLACED IT BEFORE A BIGGER PROBLEM. IN MARCH, 2014 THE TREAD OF THE SECOND TIRE CAME OFF COMPLETELY WITHOUT WARNING. IT DAMAGED MY VEHICLE. WE WERE FORTUNATE THAT MY WIFE AND I WERE NOT HURT AS WE WERE TOWING A 12,000 POUND 5TH WHEEL RV. FURTHER INFORMATION WILL BE ABOUT THE SECOND INCIDENT. *TR
STOCK TIRES FAILED AT 18K. REPLACED ALL FOUR TIRES AND RIMS SINCE IT DAMAGED ONE OF THE WHEELS DURING A BLOWOUT. *TR
Other / unspecified
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.
From owner reports, verbatim
STOCK TIRES FAILED AT 18K. REPLACED ALL FOUR TIRES AND RIMS SINCE IT DAMAGED ONE OF THE WHEELS DURING A BLOWOUT. *TR
I HAVE A 2002 DODGE RAM 2500 WITH ALUMINUM WHEELS. BOTH LEFT SIDE TIRES DEVELOPED LEAKS DUE TO CRACKS IN THE FACTORY WHEELS. HAD THE LEAKS BEEN ON THE RIGHT SIDE I MAY NOT HAVE NOTICED THEM GOING DOWN AND IT COULD HAVE BEEN RATHER DANGEROUS. WHEN CHECKING FOR REPLACEMENT RIMS I WAS TOLD AT TWO LARGE JUNK YARDS THAT DODGE HAD A PROBLEM WITH THE ALUMINUM RIMS AND WOULD DO NOTHING ABOUT IT. I HAVE BOTH RIMS WITH CRACKS. I CURRENTLY HAVE TWO STEEL RIMS ON AND TWO ALUMINUM. I AM UNCERTAIN ABOUT LEAVING THE TWO ALUMINUM RIMS ON AS I AM NOT SURE IF THEY WILL ALSO FAIL. *TR
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
TL* THE CONTACT WAS A LAW ENFORCEMENT OFFICER. WHILE A MOTHER WAS ATTEMPTING TO EXIT A 2002 DODGE RAM 2500 WITH THE ENGINE RUNNING, THE TWO YEAR OLD PASSENGER IN THE VEHICLE SHIFTED THE VEHICLE FROM THE PARK POSITION INTO REVERSE. THE VEHICLE ROLLED BACKWARDS AND CAUSED THE MOTHER TO FALL. THE CHILD SUBSEQUENTLY FELL OUT OF THE VEHICLE AND WAS RUN OVER BY FRONT DRIVER'S SIDE WHEEL. THE CHILD WAS TRANSPORTED BY AMBULANCE TO THE NEARBY HOSPITAL. THE CHILD WAS PRONOUNCED DECEASED UPON ARRIVAL. A POLICE REPORT WAS FILED. THE POLICE REPORT NUMBER WAS: 2017-6489. THE CONTACT WAS CONCERNED THAT THE SHIFT INTERLOCK FUNCTION FAILED TO OPERATE AS INTENDED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 138,013. .UPDATED 09/07/17 *BF *JS
DRIVING DOWN THE INTERSTATE GOING ABOUT 75 MPH I NEEDED TO BRAKE BUT NOTICED THE TRUCK WAS NOT SLOWING DOWN AND THE RPM WERE NOT REDUCING, IN FACT THEY WERE INCREASING. DESPITE ME NOT HAVING MY FOOT ON THE PEDAL THE TRUCK WOULD NOT SLOW DOWN. I HAD TO USE EXTREME PRESSURE ON THE BRAKES AND PULL OFF THE ROAD TO GET THE TRUCK TO SLOW DOWN. ONCE SLOWED IF I RELEASED PRESSURE OFF THE BRAKES THE TRUCK WOULD START TO ACCELERATE. I PUT THE TRUCK INTO PARK AND THE RPM WENT UP TO 5000 AND STAYED. I TURN OFF THE TRUCK AND TURNED IT BACK ON TO FIND THE RPMS IMMEDIATELY GO UP TO 5000 RPMS. I TURNED OFF THE TRUCK GOT OUT AND NOTICED SMOKE AND HEAT COMING OUT FROM MY WHEELS, DUE TO THE EXTREME BRAKING REQUIRED TO STOP THE TRUCK. KNOWING SOMETHING OF CARS I DECIDED TO LOOK AT THE THROTTLE BODY TO SEE IF IT WAS JAMMED OPEN AND REMOVED AIR FILTER ASSEMBLE. WHEN I REMOVED THE AIR FILTER ASSEMBLY I FOUND THE AIR FILTER ASSEMBLE O-RING (THE SEAL THAT GOES BETWEEN THE THROTTLE BODY AND AIR FILTER ASSEMBLY) JAMMED BETWEEN THE THROTTLE BODY HOUSING AND VALVE, VALVE WAS ABOUT 45 DEGREES FROM THE CLOSED POSITION. PART OF THE SEAL WAS STILL BETWEEN THE AIR FILTER ASSEMBLY AND THROTTLE BODY HOUSING AND THE OTHER PART WAS JAMMED IN THE THROTTLE BODY. I REASSEMBLED THE AIR FILTER ASSEMBLY WITHOUT TO SEAL AND CONTINUED TO DRIVE. I HAD TO REPLACE THE ROTORS AND FRONT BRAKE PADS DUE TO THE EXTREME BRAKING OF THE INCIDENT. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
THE PLASTIC DASHBOARD AND RELATED UNDERPINNINGS AND SUPORT STRUCTURE FOR EVERYTHING FROM PASSENGER AIRBAG,RADIO, CLIMATE CONTROL AND VENTS, HEADLIGHT, MIRROR DEFROSTER, GAUGE POD, ONBOARD DIAGNOSTIC PLUG, ETC. BEGAN DISINTEGRATING IN LARGE SHARP PIECES WHILE DRIVING. THESE PIECES CUT WIRING AND FLES FOR ANYTHING AND EVERYTHING AND ARE DISTRACTING AND DANGEROUS IN MULTIPLE WAYS WORSE IF IN AN ACCIDENT. I HAD TO REMOVE RADIO, AND DISABLE AIRBAGS FOR SAFETY. REPLACEMENT PARTS ALONE ARE POTENTIALLY IN THE THOUSANDS, NOT INCLUDING LABOR AND WIRING HARNESS REPAIRS.
DASH BOARD IS CRUMBLING EXPOSING NUMEROUS CONTROLS, GAUGES, WIRING, AND AIRBAG COMPONENTS WHICH IS A HUGE SAFETY CONCERN. THE A/C HAS SEIZED TO WORK ANYMORE DUE TO ELECTRICAL PROBLEMS WHICH IS SPREADING TO OTHER CONTROL GAUGES AND COMPONENTS. THE SAFETY OF THE AIRBAG SYSTEM IS NOW A CONCERN. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
THE PLASTIC DASHBOARD AND RELATED UNDERPINNINGS AND SUPORT STRUCTURE FOR EVERYTHING FROM PASSENGER AIRBAG,RADIO, CLIMATE CONTROL AND VENTS, HEADLIGHT, MIRROR DEFROSTER, GAUGE POD, ONBOARD DIAGNOSTIC PLUG, ETC. BEGAN DISINTEGRATING IN LARGE SHARP PIECES WHILE DRIVING. THESE PIECES CUT WIRING AND FLES FOR ANYTHING AND EVERYTHING AND ARE DISTRACTING AND DANGEROUS IN MULTIPLE WAYS WORSE IF IN AN ACCIDENT. I HAD TO REMOVE RADIO, AND DISABLE AIRBAGS FOR SAFETY. REPLACEMENT PARTS ALONE ARE POTENTIALLY IN THE THOUSANDS, NOT INCLUDING LABOR AND WIRING HARNESS REPAIRS.
DASH BOARD IS CRUMBLING EXPOSING NUMEROUS CONTROLS, GAUGES, WIRING, AND AIRBAG COMPONENTS WHICH IS A HUGE SAFETY CONCERN. THE A/C HAS SEIZED TO WORK ANYMORE DUE TO ELECTRICAL PROBLEMS WHICH IS SPREADING TO OTHER CONTROL GAUGES AND COMPONENTS. THE SAFETY OF THE AIRBAG SYSTEM IS NOW A CONCERN. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
DRIVING DOWN THE ROAD WONT ACCELATE THEN LOOSE POWER , THEN AFEW A FEW MINUTES DRIVES GREAT THEN NEVER KNOW WHEN IT WILL NOT ACCELATE DRANGE LOSING POWER LIKE THAT
CRUISE CONTROL WAS ON AND USED ACCELERATOR PETAL TO ACCELERATE, ENGINE RPM WENT TO MAX AND SPEED INCREASED 20 MPH AND CONTINUED. TAPPED ACCERATOR AND TURNED OF SPEED CONTROL, SPEED CONTINUED. PUT GEAR IN NEUTRAL AND WORKED MY WAY TO ROAD SIDE. FOUND THAT CABLE FRAYED AND JAMMED AT HIGH RPM. DISCONNECTED CABLE AND HAVE NOT FOUND REPLACEMENT CABLE YET. PART DISCONTINUED
Too few reports in this category for a page of its own — they appear in the full complaint list.
Visibility
Reports naming windshields, glass, wipers, defrosters and mirrors.
From owner reports, verbatim
TL*THE CONTACT OWNS A 2002 DODGE RAM 2500. THE WINDSHIELD WAS DAMAGED BY A STONE AND HAD TO BE REPLACED. A CERTIFIED GLASS AND BODY SHOP TECHNICIAN STATED THAT THE SEAL BETWEEN THE PAIN AND THE WINDSHIELD DID NOT ADHERE TO THE VEHICLE. HE FURTHER STATED THAT THE WINDSHIELD COULD FAIL AT ANY MOMENT. A LETTER EXPLAINING THE DEFECT IS AVAILABLE FROM THE TECHNICIAN. THE SPEED, FUEL SYSTEM, PURCHASE DATE, AND POWERTRAIN WERE UNKNOWN. THE CURRENT MILEAGE WAS 27,500 AND FAILURE MILEAGE WAS 27,451. UPDATED 3/4/08 *CN THE CONSUMER STATED COMMUNICATED BETWEEN DEALER, DODGE CORP, AND DISTRICT MANAGER WHO REFUSED REIMBURSEMENT FOR REPAIRS. THE CONSUMER STATED DODGE PAYS FOR SPOT WELDING NOT COMPLETE REPLACEMENT. UPDATED 03/04/08 *TR
HAVE HAD NOTHING BUT TROUBLE WITH MY 02 RAM 2500 TRUCK. REAR BRAKE PADS HAD NOTHING BUT RUST HOLDING THE PADS IN PLACE, HAD THE TURBO AND FUEL PUMP REPLACED, U-JOINTS AND YOKE ON 4WD SHAFT WORN OUT AND HANGER BEARING ON REAR DRIVE SHAFT WORN OUT AT ABOUT 70,000MI, TAIL GATE CABLE BROKE AFTER ONLY TWO YEARS, WHEN CLICKING FROM HIGH BEAM TO LOW BEAM OCCASIONALLY ALL LIGHTS GO OUT, CANNOT USE HEATED MIRRORS BECAUSE THEY WILL BLOW A FUSE AND I WON'T HAVE ANY HEAT, AND NOW ALL BALL JOINTS AND TIE ROD ENDS ARE WORN AND NEED REPLACED. I BOUGHT THIS TRUCK NEW WITH ONLY 75 MILES ON IT, WHEN I HAD THE FUEL PUMP AND TURBO REPLACED AT AROUND 78,000 MILES, MY MILEAGE INCREASED FROM ABOUT 350 MILES PER TANK TO ABOUT 550 MILES PER TANK OF FUEL. HIGHWAY DRIVING IS MUCH HIGHER MPG. FUEL GAGE NO LONGER WORKS, EMPTY AT HALF TANK OF FUEL NOW. WAS QUARTER TANK AND EMPTY. I'M SURE THE TRANSMISSION WILL BE NEXT, I'VE BEEN PUTTING SPECIAL FLUID ADDITIVE IN THAT, THIS SEEMS TO HELP WITH SMOOTHNESS OF SHIFTING AND POWER. NEVER EVER WILL I WASTE MY MONEY ON A VEHICLE MADE BY THE "BIG THREE" AGAIN. THERE IS A GOOD REASON WHY TOYOTA IS TAKING OVER THE MARKET.*TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Interior & seats
Reports naming seats, latches, locks, linkages and interior fittings.
From owner reports, verbatim
THIS DIESEL TRUCK WAS STARTED IN ORDER TO LET IT WARM UP. OWNER WENT INTO A BUILDING TO RETRIEVE A PAIR OF GLOVES AND RETURNED 5 MIN LATER TO FIND THE VEHICLE ON FIRE. SMOKE WAS POURING OUT OF THE FRONT COWL AT THE BASE OF THE WINDSHIELD. ENTRY TO THE VEHICLE WAS ATTEMPTED IN ORDER TO PUT THE FIRE OUT HOWEVER THE LOCKING MECHANISM KEPT THE DOORS SHUT SO ENTRY COULD NOT BE ATTAINED. THE TRUCK WAS ON FIRE AND IT HAD LOCKED THE DOORS. THE DRIVERS SIDE WINDOW HAD TO BE BUSTED OUT WITH A FIRE EXTINGUISHER IN ORDER TO GAIN ENTRY. ONCE THE FIRE WAS EXTINGUISHED THE PROBLEM AREA WAS EVIDENT. THE ENTIRE HEATER BLOWER AREA WAS MELTED. *TR
WHO THE [XXX] LET THE DANG COLOR OF THE INTERIOR PASS THE TEST? SURLY SOMEONE MUST HAVE SAID I LOVE THE TRUCK, BUT THE MULTI COLOR DOTS ON THE INSIDE NEED TO BE CHANGED. WOULD A SOLID (GRAY, BLACK, TAN) HAVE BEEN ALL THAT HARD TO DO? IT LOOKS LIKE SOMEONE THREW UP FRUITY PEBBLES IN THERE. WHAT WERE YOU THINKING? ALSO MY TRUCK HAS LESS THAN 100,000 MILES ON IT AND I HAVE A LARGE RIP ON THE FRONT SEAT. I WOULD THINK IT WOULD AT LEAST MAKE IT TO 100,000 MILES. SEVERAL 95 CHEVYS (OVER 130,000 MILES), A 99 CHEVY (UNK MILES) IN MY FAMILY WITH NO TEARS OR UGLY COLORING. COME ON WHAT IS UP WITH THE COLOR CHOICE? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Seat belts
Reports naming seat belts, buckles, retractors and pretensioners.
From owner reports, verbatim
TL*THE CONTACT OWNS A 2002 DODGE RAM 2500 TURBO DIESEL. IN MAY 2003 THE TRAILER THAT WAS ATTACHED TO THE VEHICLE DETACHED AND FORCED THE CONTACT'S VEHICLE TO CRASH INTO A BRICK WALL AT 60 MPH. UPON IMPACT, THE AIR BAGS FAILED TO DEPLOY. ALSO, THE SEAT BELT FAILED NEAR THE FASTENER, BUT HAS BEEN REPAIRED. THE CONTACT STATED THAT THE SAME YEAR WHILE DRIVING ABOUT 40 MPH AND APPROACHING AN INTERSECTION A VEHICLE TURNED IN FRONT OF CONTACT'S VEHICLE AND HE STRUCK THE VEHICLE FROM THE REAR PASSENGER SIDE. THE AIR BAGS FAILED TO DEPLOY. THE VEHICLE'S DASHBOARD CONTAINED LARGE CRACKS THAT HE COULD FIT HIS HAND. THE DEALER STATED THAT THIS VEHICLE WAS OUT OF WARRANTY. THE CONTACT STATED THAT THE AIR BAGS WERE A MAJOR SAFETY ISSUE BECAUSE THEY MAY FAIL TO DEPLOY AGAIN IF ANOTHER CRASH OCCURRED. THE CURRENT MILEAGE IS 42,000 ,AND FAILURE MILEAGE WAS 20,000.*AK UPDATED 05/23/07. *JB
2002 DODGE RAM FRONT SEAT BELT IS BROKEN AND THE TIRES ARE DEVELOPING PROBLEMS.*MR THE POWER SEAT WAS BROKEN. *JB
Too few reports in this category for a page of its own — they appear in the full complaint list.
Exterior lighting
Reports naming headlights, tail lights, turn signals and other exterior lighting.
From owner reports, verbatim
THE PLASTIC DASHBOARD AND RELATED UNDERPINNINGS AND SUPORT STRUCTURE FOR EVERYTHING FROM PASSENGER AIRBAG,RADIO, CLIMATE CONTROL AND VENTS, HEADLIGHT, MIRROR DEFROSTER, GAUGE POD, ONBOARD DIAGNOSTIC PLUG, ETC. BEGAN DISINTEGRATING IN LARGE SHARP PIECES WHILE DRIVING. THESE PIECES CUT WIRING AND FLES FOR ANYTHING AND EVERYTHING AND ARE DISTRACTING AND DANGEROUS IN MULTIPLE WAYS WORSE IF IN AN ACCIDENT. I HAD TO REMOVE RADIO, AND DISABLE AIRBAGS FOR SAFETY. REPLACEMENT PARTS ALONE ARE POTENTIALLY IN THE THOUSANDS, NOT INCLUDING LABOR AND WIRING HARNESS REPAIRS.
HAVE HAD NOTHING BUT TROUBLE WITH MY 02 RAM 2500 TRUCK. REAR BRAKE PADS HAD NOTHING BUT RUST HOLDING THE PADS IN PLACE, HAD THE TURBO AND FUEL PUMP REPLACED, U-JOINTS AND YOKE ON 4WD SHAFT WORN OUT AND HANGER BEARING ON REAR DRIVE SHAFT WORN OUT AT ABOUT 70,000MI, TAIL GATE CABLE BROKE AFTER ONLY TWO YEARS, WHEN CLICKING FROM HIGH BEAM TO LOW BEAM OCCASIONALLY ALL LIGHTS GO OUT, CANNOT USE HEATED MIRRORS BECAUSE THEY WILL BLOW A FUSE AND I WON'T HAVE ANY HEAT, AND NOW ALL BALL JOINTS AND TIE ROD ENDS ARE WORN AND NEED REPLACED. I BOUGHT THIS TRUCK NEW WITH ONLY 75 MILES ON IT, WHEN I HAD THE FUEL PUMP AND TURBO REPLACED AT AROUND 78,000 MILES, MY MILEAGE INCREASED FROM ABOUT 350 MILES PER TANK TO ABOUT 550 MILES PER TANK OF FUEL. HIGHWAY DRIVING IS MUCH HIGHER MPG. FUEL GAGE NO LONGER WORKS, EMPTY AT HALF TANK OF FUEL NOW. WAS QUARTER TANK AND EMPTY. I'M SURE THE TRANSMISSION WILL BE NEXT, I'VE BEEN PUTTING SPECIAL FLUID ADDITIVE IN THAT, THIS SEEMS TO HELP WITH SMOOTHNESS OF SHIFTING AND POWER. NEVER EVER WILL I WASTE MY MONEY ON A VEHICLE MADE BY THE "BIG THREE" AGAIN. THERE IS A GOOD REASON WHY TOYOTA IS TAKING OVER THE MARKET.*TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .