Owner-reported complaints naming the airbag system, filed with NHTSA
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Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights. Every record below is an owner-reported complaint about the 2009 Dodge Ram 2500 submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 16 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
DODGE. CONSUMER WRITES IN REGARDS TO PROBLEMS WITH THE AIRBAG CLOCKSPRING. *LD THE CONSUMER STATED THE CLOCKSPRING WAS REPLACED ON THREE SEPERATE OCCASIONS, BUT THERE IS STILL A RECURRING PROBLEM WITH THE VEHICLE. *TR
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V352000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE SO THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TAKATA RECALL - WE RECEIVED NOTICE DATED 7/1/2016 REGARDING PASSENGER BAG RECALL. WE HAVE NOT RECEIVED INFORMATION REGARDING THIS RECALL. 6 MONTHS IS A LONG TIME, IS THERE A TIME FRAME LIMIT?
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V352000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V352000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. WHILE DRIVING 60 MPH, THE CONTACT LOST CONTROL OF THE VEHICLE AS IT VEERED IN BOTH DIRECTIONS. AS A RESULT, THE VEHICLE ROLLED OVER INTO A DITCH AND CRASHED INTO A PIPE FENCE AND A TREE BEFORE COMING TO A COMPLETE STOP. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED MINOR CUTS AND BRUISES, WHICH REQUIRED MEDICAL ATTENTION. POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED FROM THE CRASH SCENE TO A TOW YARD, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000.
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
WENT TO TAKE THE BUYBACK . WENT TO A LOCAL DODGE DEALER AND THEY OFFERED TO BUY MY VEHICLE FOR $16,000. THIS WAS JUST TO BUY IT TO RESELL. THEY SAID THE VALUE WAS $18,750 BUT THEY WERE BUYING IT TO RESELL AND HAD NOTHING TO DO WITH THE BUYBACK. TOLD ME TO CONTACT FCA. CONTACTED FCA AND THEY SAID THEY WOULD BUY IT BACK FOR $11,000. THAT WOULD BE ALL THE WOULD GIVE ME FOR IT. I HAVE THE PAPERS FROM THE LOCAL DEALER WHO MADE THE OFFER. I BELIEVE THIS TO BE A UNFAIR RESALE OFFER PLUS AN ADDITIONAL 10% THAT THE OFFER WAS SUPPOSE TO BE.
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE FAILED TO STAY IN POSITION. THE CONTACT HAD TO STEER THE VEHICLE IN EXCESS IN ORDER TO KEEP THE VEHICLE IN POSITION. IN ADDITION, A FEW MONTHS LATER WHILE DRIVING AT 60 MPH, THE STEERING WHEEL BEGAN TO MOVE INDEPENDENTLY IN BOTH DIRECTIONS AND THE CONTACT LOST CONTROL OF THE VEHICLE. AS A RESULT, THE CONTACT CRASHED INTO A DIVIDER AND THE AIR BAGS FAILED TO DEPLOY. THE CONTACT AND FRONT PASSENGER SUSTAINED MINOR CUTS AND BRUISES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS). THE FAILURE MILEAGE WAS 82,000.
CONTACTED CHRYSTLER ONLINE ABOUT RECALL BUYBACK OF TRUCK, WAS TOLD WOULD BE FORWARDED TO ANOTHER DEPARTMENT, THAT THE TRUCK WAS ON AN N49 RECALL AND AN R25 AIRBAG RECALL. WAS TOLD OVER 2 WEEKS AGO ( AUG 15TH)SOMONE WOULD GET IN TOUCH WITH ME RIGHT AWAY THRU EMAIL. SHE TOLD ME SHE KNEW THEY WOULD HAVE THE AIR BAG FIX BUY NOVEMBER OR DECEMBER. GOT IN TOUCH WITH 2 CLOSE DEALERS AND THEY SEEMED TO JUST WISH ME LUCK WITH THE TRUCK AND BUY BACK? I HAVE NOT RECEIVED ANY EMAIL OR INFO ON WHAT IS GOING ON. THANKS
THE VEHICAL WAS BEING REAPIRED AT A DEALER AND IT HAS BEEN IN 3 TIMES TO 3 DIFFENT DEALERS TO FIX A CHECK GAUGE LIGHT AND THEY HAVE NOT BEEN ABLE TO REAPIR IT. I ALSO BOGUHT IN FOR THE TIE ROD RECALL INSPECTION AND WAS TOLD THE VEHICAL DID NOT HAVE A DEFECTIVE PART. I DONT BELIVE THEM SINCE THEY HAVE NOT BEEN A HONEST DEALER. THE TRUCK IS PART OF THE MAIN RECALL BUT I WAS TOLD THOUGH DODGE THAT ITS NOT BEING COVERED BECAUSE THEY FIXED THE TRUCK WHICH I DONT BELIEVE HAPPENED. I DONT FEEL SAFE DRIVING THE TRUCK WITH ALL THE ISSUES WITH DODGE. I ALSO JUST HAD THE TURBO REPLACED AND NOW IM GETTING DESIEL FUMES COMING INTO THE TRUCK. DODGE IS NOT WILLING AND WILL NOT WORK WITH ME TO GET THESE ISSUES RESLOVED.
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND VEHICLE WOULD HESITATE TO ACCELERATE WHEN DEPRESSING THE ACCELERATOR PEDAL. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. IN ADDITION, THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAG SYSTEM) WAS RECEIVED IN JUNE 2015. AFTER CONTACTING THE DEALER AND THE MANUFACTURER, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE. THE FAILURE MILEAGE WAS 1,000.
I RECEIVED A RECALL NOTICE INFORMING ME THAT THE AIR BAG INFLATOR COULD INJURE ME IF DEPLOYED. I CALLED DEALER AND WAS INFORMED THAT I WILL HAVE TO WAIT 1 MONTH TO HAVE IT INSPECTED. I ASKED TO HAVE IT DISABLED UNTIL IT CAN BE REPLACED AND WAS TOLD THAT THE EARLIEST TIME TO HAVE IT LOOKED AT IS AUGUST 31. IN THE MEANTIME I'M EXPECTED TO DRIVE MY VEHICLE WITH A POSSIBLE HAND GRENADE IN THE STEERING WHEEL. I FEEL THAT DODGE AND THEIR DEALERS ARE NOT RESOLVING THIS SAFETY ISSUE IN A TIMELY MANNER. IF THE AIRBAG IS UNSAFE, THEN IT SHOULD BE DISABLED IMMEDIATELY.
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE UNAVAILABILITY OF THE PART. THE CONTACT HAD NOT EXPERIENCED A FAILURE. ...UPDATED 09/22/15 *BF THE CONSUMER RECEIVED A RECALL NOTICE, REGARDING THE TIE ROD. HOWEVER, THE DEALER STATED THE PARTS WERE NOT AVAILABLE. THE CONSUMER STATED THE TIE ROD EVENTUALLY BROKE AS HE WAS PULLING INTO A PARKING LOT AND DAMAGED THE DRIVER'S SIDE TIRE. UPDATED 10/01/15*JB
I HAVE A PROBLEM WITH DODGE SENDING OUT SAFETY RECALLS TO REPLACE DEFECTIVE PARTS AND WHEN I TAKE MY VEHICLE TO THE DEALERSHIP TO REPLACE THEM IM TOLD THE PARTS ARE BACK ORDERED. HOW CAN YOU RECALL PARTS WHRN YOU DONT HAVE REPLACEMENTS. THIS IS TWICE NOW. CURRENTLY IT IS RECALL NOTICE 25 / NHTSA 15V-313 AND NOT SO LONG A AGO IT WAS ONE ABOUT A DEFECTIVE TIE ROD END THAT TOOK OVER A YEAR TO REPLACE. IM I NOT TO DRIVE MY VEHICLE FOR A YEAR? IM PUTTING MY CHILDREN IN DANGER WHEN DOING SO. THESE CONDITIONS ARE UNACCEPTABLE IN MY OPINION.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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