2009 Dodge Ram 2500 Other / unspecified Problems

WE NOTICED FOR THE PAST MONTH THAT OUR TIRES WERE WEARING ON THE OUTSIDE OF BOTH FRONT TIRES. WE TOOK THE TRUCK TO 3 DIFFERENT LES SCHWAB TIRE BUSINESSES (WEISER, IDAHO, EMMETT, IDAHO AND ONTARIO, OREGON) AND ALL 3 BUSINESSES TOLD US THAT THERE WAS NOTHING WRONG WITH THE TIRES. DRIVING AT 25 MPH LAST MONTH, (JULY 8, 2015), WE ENCOUNTERED A STEERING PROBLEM. THE TRUCK WAS WANTING TO TURN AT IT'S LEISURE WHILE POINTING IN A STRAIGHT DIRECTION. THE STEERING WAS SLOPPY, WOULD NOT SELF CENTER, WOULD DRIFT TO THE LEFT AND RIGHT AND NOT CORRECT. APPROXIMATELY 15 MINUTES AFTER THIS HAPPENED, WE HAD A BLOW OUT ON THE PASSENGER FRONT. WHAT WAS LEFT OF THE TIRE AND THE DRIVER'S SIDE WAS COMPLETELY WORN AND "ROUGH" LOOKING. THERE WAS NO WAY TO CHANGE THE TIRE AS THE WHEEL ITSELF WAS "BOWED" IN. WE HAD IT TOWED TO STEVE'S HOMETOWN MOTORS IN WEISER, IDAHO AND THEY COULDN'T TELL US WHAT HAPPENED, BUT THAT THE WHOLE FRONT END PARTS NEEDED TO BE REPLACED, I.E., $2871.98 IN PARTS AND LABOR. THEY COULD NOT TELL US WHAT HAPPENED OR WHY WE NEEDED THESE PARTS. THEY FOUND THAT THE ADJUSTER BAR WAS LOOSE AND ALL THE FRONT END NEEDED ALL NEW PARTS. WE DID TAKE IT IN FOR ALL THE "RECALLS" ON THE FRONT END AND NOW FIAT/CHRYSLER IS OFFERING TO "BUY BACK" THESE VEHICLES THAT WEREN'T FIXED. OUR QUESTION IS, CAN WE BE REIMBURSED FOR THESE REPAIR COSTS DUE TO THESE "FAULTY FRONT END STEERING REPAIR RECALLS". WE BELIEVE THAT WE ARE ONE OF THE CUSTOMERS THAT HAD THE RECALLS DONE, BUT EITHER INCORRECTLY OR WITH FAULTY RECALL PARTS.......UPDATED 09/22/15 *BF UPDATED 12/12/2017*CN

NHTSA ID

10744394

Incident

Jul 8, 2015

Mileage

82,096 mi

TPMS VALVE STEM FAILED CAUSING A FLAT TIRE. THE TIRE VALVE ITSELF COMPLETELY CAME APART WHILE DRIVING HIGHWAY SPEEDS. INDICATOR LIGHT CAME ON, BUT SO WHAT , IT WAS CAUSED BY ITS OWN FLAWED DESIGN. UPON INSPECTION OF THE OTHER TIRE VALVES, IT IS DISCOVERED THAT THEY ARE ALL CRACKED AND READY TO FAIL AS WELL AND NEED EXPENSIVE REPLACEMENT. THIS IS UNACCEPTABLE.. A "SAFETY SYSTEM" THAT IS POORLY CONSTRUCTED, DANGEROUS, AND REQUIRED BY LAW TO BE INSTALLED IN VEHICLES. A RECALL MUST BE MANDATED. *TR

NHTSA ID

10639594

Incident

Sep 27, 2014

Mileage

12,189 mi

RETAINING NUT ON TPMS SENSOR SPLIT CAUSING TIRE TO LOSE ALL AIR. 1 WEEK LATER ANOTHER TIRE HAD COMPLETE DEFLATION AND TPMS SENSOR HAD FALLEN IN TO WHEEL. INSPECTED ALL SENSORS AND FOUND ALL TPMS RETAINING NUTS HAD SPLIT. THIS CAN CAUSE CATASTROPHIC AIR LOSS AND IS EXTREMELY DANGEROUS. I HAVE ALREADY REPLACED TWO ENTIRE SENSORS AND WILL ATTEMPT TO HAVE RETAINING NUTS ON OTHER TWO SENSORS REPLACED. DEALER WILL NOT PERFORM WORK UNDER WARRANTY. THIS IS AN EXTREMELY DANGEROUS MANUFACTURING DEFECT!! *TR

NHTSA ID

10511967

Incident

May 7, 2013

Mileage

10,246 mi

VALVE STEM RETAINING NUTS ARE ALL CRACKED. I CAUGHT THEM BEFORE THEY SEPARATED, BUT HAVE READ ABOUT OTHERS THAT HAVE SEPARATED, ALLOWING TPMS MODULE TO FALL INTO TIRE, WHICH INSTANTLY DEFLATES AND COULD CAUSE A LOSS OF CONTROL. DEALER SAYS NOT COVERED UNDER WARRANTY DESPITE BEING CLEARLY A MANUFACTURING DEFECT. *TR

NHTSA ID

10509476

Incident

Apr 24, 2013

Mileage

29,985 mi

TPMS RETAINING NUT FELL OFF & THIS CAUSED FLAT TIRE AT SPEED. THIS IS THE 4TH TPMS RETAINING NUT THAT HAS FAILED ON THIS VEHICLE. THE OTHER 3 WERE FOUND CRACKED BEFORE THEY FAILED & REPLACED AT THAT TIME (OVER THE LAST 2 YEARS).

NHTSA ID

10498741

Incident

Feb 11, 2013

Mileage

92,000 mi

WHEN CHECKING AIR PRESSURE ON MY TIRES, I FOUND CRACKS IN THE MOTO METAL 909 RIMS ON DRIVER AND PASSENGER FRONT. I AM HAVING THEM REPLACED WITH ANOTHER BRAND, BUT AFTER RESEARCHING ON THE INTERNET, THIS IS NOT THE FIRST TIME. I DO NOT OFFROAD MY TRUCK, BUT DO TOW A 5TH WHEEL. *TR

NHTSA ID

10489113

Incident

Dec 17, 2012

MY 2009 2500 HD DODGE RAM DIESEL PICKUP HAS BEEN IN FOR THE FOLLOWING WARRANTY WORK FROM THE DAY OF PURCHASE OF 7/14/2009: TRANSMISSION - 11 TIMES EMERGENCY BRAKE - 2 TIMES CAB HEATER - 3 TIMES A/C - 3 TIMES DIESEL FUMES IN CAB - 2 TIMES EXHAUST BRAKE - 2 TIMES EGR VALVE - 2 TIMES O2 SENSOR & FILTER - 3 TIMES EXCESSIVE BRAKE WEAR - 1 TIME MAIN CONTROL MODULE - 9 TIMES FAN BLOWER MOTOR - 3 TIMES BLOCK HEATER - 1 TIME TRUCK LIGHTS - 2 TIMES CHECK ENGINE LIGHT - 3 TIMES TIRE PRESSURE MONITORS - 2 TIMES TOW/HAUL MODE - 2 TIMES FUSES - 1 TIME CHANGE OIL LIGHT - 1 TIME RECALL - 1 TIME THE LIST OF PROBLEMS ABOVE HAVE NOT BEEN REPAIRED UNDER THE WARRANTY. THE COMPUTER SYSTEM THAT CONTROLS THE ENTIRE TRUCK DOES NOT WORK PROPERLY. DIESEL FUMES STILL COME IN THE CAB. THE EMISSIONS SYSTEMS DO NOT WORK PROPERLY. PER THE ONBOARD COMPUTER THE TRUCK NOW ONLY GETS 16.5 - 16.9 MPG WELL UNDER THE RATED MPG. THERE HAS BEEN ONE RECALL TO DATE REGARDING THE COMPUTER SYSTEM THAT IS STILL A PROBLEM. *TR

NHTSA ID

10394043

Incident

Oct 7, 2009

Mileage

3,975 mi

I WAS RESETTING THE OIL CHANGE LIGHT ON A 2009 DODGE RAM 2500 YOU HAVE TO DEPRESS THE GAS PEDAL TO THE FLOOR SEVERAL TIMES THE GAS PEDAL STUCK TO THE FLOOR WHEN THE AFTERMARKET FLOOR MAT SLID SLIGHTLY FORWARD AND THE VERY THICK PORTION AROUND THE OUTSIDE OF THE MAT CAUGHT THE BOTTOM EDGE OF THE PEDAL.I WORK AT A DEALERSHIP AND IT WAS IN A CUSTOMER TRUCK WHILE IT WAS NOT RUNNING SO NO DAMAGE WAS DONE BUT IT COULD HAVE CAUSED AN ACCIDENT SO I JUST WANTED TO REPORT IT SO THAT YOU ARE AWARE. POSSIBLY MATS SHOULD BE ANCHORED TO THE FLOOR. *TR

NHTSA ID

10304954

Incident

Feb 1, 2010