Owner-reported complaints naming the steering system, filed with NHTSA
Data refreshed
Steering reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
155
Latest Sep 13, 2023
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
72%
of 214 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
4
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
5
What this page shows
Reports naming the steering system — racks, columns, power-steering assist and steering linkage. Every record below is an owner-reported complaint about the 2009 Dodge Ram 2500 submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 155 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming steering
The 25 most recent of 155, in the owner's own words
The contact owns a 2009 Dodge Ram 2500. The contact stated while driving 20-60 MPH, the front end of the vehicle, the steering column, and the steering wheel were shuddering significantly. The contact stated that the vehicle had experienced the death wobble. The contact stated that the failure increased significantly while driving on bumpy road surfaces. The vehicle was taken to several independent mechanics, where the vehicle was diagnosed but the cause of the failure could not be determined; however, the failure persisted. The contact stated that the tires were replaced twice by two tire facilities; however, the failure persisted. The vehicle was previously taken to an unknown dealer; however, the cause of the failure could not be determined. The manufacturer was not notified of the failure. The failure mileage was unknown.
NHTSA ID
11544367
Incident
Sep 13, 2020
Steering
Filed Aug 31, 2020
VEHICLE SWAYS BACK AND FORTH DUE TO STEERING LINKAGE
NHTSA ID
11352235
Incident
Jun 20, 2020
Mileage
96,000 mi
Driver assistanceSteering
Filed May 1, 2019
UNCONTROLLABLE STEERING OR FRONT END WOBBLING. AKA DEATH WOBBLE, ACCORDING TO MY VEHICLE HISTORY THERE ARE RECALLS THAT ARE FOR STEERING AND THE DESCRIPTION OF ALL THOSE RECALLS SAY WHAT COULD HAPPEN WHICH IS A LOSS OF STEERING CONTROL RESULTING IN A CRASH. ALL THE RECALLS THAT I KNOW OF HAVE BEEN REPLACED. BUT I STILL HAVE INCIDENTS WHERE I LOSE CONTROL OF STEERING AND IN ORDER FOR IT TO STOP, I HAVE TO STOP THE VEHICLE. I HAVE HAD MANY MANY CLOSE CALLS, AND HOPING THAT THIS DOESN'T RESULT IN A LOSS OF A VEHICLE OR EVEN DEATH. IT'S A VERY BIG CONCERN TO ME CONSIDERING THERE HAS BEEN RECALLS FOR THE STEERING AND FRONT END. IT WILL OCCUR AS SOON AS I HIT A BUMP JUST RIGHT NOT EVEN AT HIGH SPEED IT HAPPENS AT 35-70 MPH NO MATTER IF IT'S FLAT GROUND OR NOT. THE ENTIRE TRUCK SHAKES AND FEELS LIKE THE WHEELS ARE BOUNCING OFF THE GROUND. AT THAT POINT BEING ON THE FREEWAY HAVING NO CONTROL OF MY STEERING THE ONLY OPTION I HAVE IT TO SLAM ON MY BREAKS, IT'S A MATTER OF TIME BEFORE SOMETHING REALLY BAD HAPPENS
NHTSA ID
11204944
Incident
May 1, 2019
Mileage
77,215 mi
Steering
Filed Feb 16, 2019
AFTER HITTING A BUMP IN THE ROAD AT HIGHWAY SPEED THE TRUCK BEGAN SHAKING VIOLENTLY. REFERRED TO AS A DEATH WOBBLE. NEEDED TO SLOW TRUCK TO BRING IT BACK UNDER CONTROL.
NHTSA ID
11180559
Incident
Feb 15, 2019
Mileage
96,000 mi
AirbagsSteering
Filed Apr 9, 2018
DODGE. CONSUMER WRITES IN REGARDS TO PROBLEMS WITH THE AIRBAG CLOCKSPRING. *LD THE CONSUMER STATED THE CLOCKSPRING WAS REPLACED ON THREE SEPERATE OCCASIONS, BUT THERE IS STILL A RECURRING PROBLEM WITH THE VEHICLE. *TR
NHTSA ID
11080528
Incident
Oct 30, 2017
Steering
Filed Aug 30, 2017
WHILE DRIVING AT HIGHWAY SPEED TERRIBLE FRONT END WOBBLE, VERY SCARY. HAS HAPPENED ON MULTIPLE OCCASIONS. HUSBAND NORMALLY DRIVES TRUCK THIS IS FIRST TIME THIS HAS HAPPENED TO ME WHILE DRIVING ON THE INTERSTATE.
NHTSA ID
11020540
Incident
Aug 22, 2017
Mileage
41,000 mi
Steering
Filed Aug 10, 2017
TRACK BAR MOUNT CAME OFF OF THE FRAME OF THE TRUCK ......PULLING ONTO ROAD FROM DRIVEWAG
NHTSA ID
11014222
Incident
Aug 10, 2017
Mileage
146,029 mi
SteeringSuspension
Filed Jul 9, 2017
2009 DODGE RAM 2500 HAS WHAT IS DESCRIBED BY MANY AS "DEATH WOBBLE". AT FREEWAY SPEEDS (70MPH HERE IN MI) IF SOME EVEN MINOR BUMPS, POT HOLES ARE RUN OVER THE FRONT END OF THE TRUCK STARTS TO SHAKE UNCONTROLLABLY. TO GET CONTROL OF THE VEHICLE AGAIN YOU MUST SLOW TO BELOW 55MPH. MANY TIMES JUST THE DRIVERS SIDE FRONT TIRE AS BOUNCING OR WOBBLING, RECENTLY THE ENTIRE FRONT END. VEHICLE HAS HAD BOTH PRIOR RECALLS FOR TIE-ROD ENDS COMPLETED. HAD FRONT SHOCKS CHANGED IN CASE THEY WERE THE ISSUE NO CHANGE, HAD TIRES CHANGED IN CASE THERE WAS AN ISSUE WITH ANY OF THE TIRES, NO CHANGE. HAD BELLE TIRE TECHS LOOK FOR ISSUE WITH BOUNCING/WOBBLING TIRES THEY SAID EVERYTHING WAS TIGHT AND IN WORKING ORDER. ALSO HAS ANOTHER GARAGE LOOK AT IT FOR THE SAME ISSUE THEY DID NOT FIND ANY ISSUES. THIS PROBLEM THAT LOOKS TO BE PRETTY WIDESPREAD WITH OWNERS OF 2009 RAM 2500S MAKES THIS VEHICLE UNSAFE AT HIGHWAY SPEEDS UNTIL A FIX IS FOUND. I WILL ASK DEALER ABOUT BOUNCING/WOBBLING FRONT END AGAIN BUT IF THIS IS ON MANY OF THESE TRUCKS THE PROBLEM WILL END UP RESULTING IN ACCIDENTS SHOULD A DRIVER NOT BE ABLE TO SLOW DOWN QUICKLY TO REGAIN CONTROL OF THE STEERING. THIS PROBLEM HAS BEEN HAPPENING FOR OVER A YEAR ON AND OFF, I HAD AVOIDED DRIVING ON THE FREEWAY UNTIL THE LAST REPAIRS WHERE THE TIRES WERE CHANGED AND THE TECHS SAID EVERYTHING WAS GOOD WITH THE FRONT END. FIRST TIME ON THE FREEWAY AT 70MPH IT HAPPENED AGAIN WHEN A FEW SMALL BUMPS WERE RUN OVER, THE ENTIRE CAB OF THE TRUCK WAS SHAKING, OTHER DRIVERS BEHIND AND AROUND ME SLOWED AS I AM GUESSING THEY THOUGHT I WAS GOING TO LOOSE CONTROL AND CRASH. I HAD TO SLOW BELOW 50MPH BEFORE THE SHAKING WAS UNDER CONTROL AND BECAUSE THE OTHER DRIVERS SLOWED IT ALLOWED ME TO GET TO THE RIGHT AND AVOID AN ACCIDENT. SO I WILL NO LONGER USE THE TRUCK AT ANYTHING OVER 45MPH AND ONLY USE SPARINGLY UNTIL THE ISSUE IS IDENTIFIED AND REPAIRED.
NHTSA ID
11003905
Incident
Jul 9, 2017
Mileage
121,000 mi
SteeringSuspension
Filed Jul 9, 2017
MY 2009 DODGE RAM 2500 STARTED HOPPING AFTER I HIT A SLIGHT BUMP IN THE ROAD. I WAS GOING ABOUT 50MPH WHEN THUS HAPPENED. I COULD DO NOTHING BUT TAKE MY FOOT OFF THE GAS TO SLOW THE TRUCK DOWN. IT LITERALLY HOPPED DOWN THE ROAD , IT FELT LIKE WE WERE IN A PAINT MIXER BOUNCING DOWN THE ROAD. THIS HAS HAPPENED SEVERAL TIMES BEFORE BUT WAS NEVER AS BAD AS THIS TIME. MY WIFE WAS WITH ME THIS TIME AND COULD NOT BELIEVE WHAT IT WAS DOING. SHE TOLD ME IF SHE HAD BEEN DRIVING SHE WOULD HAVE PANICKED AND MOST LIKELY WRECKED THE TRUCK. EVERYTHING IN THE TRUCK WAS BEING TOSSED AROUND. THIS ISSUE MUST BE CORRECTED BEFORE SOMEONE GETS HURT OR WORSE.
NHTSA ID
11003856
Incident
Jul 5, 2017
SteeringSuspension
Filed Dec 13, 2016
1 injury reported
WHILE DRIVING THE DODGE RAM 2500 2009 YEAR ON THE HIGHWAY AT 60-65 MPH THE VEHICLE STARTED SHAKING UNCONTROLLABLY AFTER HITTING A JOINT IN THE ROAD BETWEEN THE ASPHALT AND A BRIDGE. I WAS UNABLE TO STEER DURING THIS TIME AND THE VEHICLE SHOOK SO VIOLENTLY THAT THE CONNECTORS VIBRATED OFF OF THE BATTERY TERMINAL, BOTH BATTERIES, AT WHICH TIME I LOST ALL POWER. THIS ALMOST RESULTED IN MY DRIVING OFF OF A BRIDGE. THE SHAKING WOULD ONLY STOP UPON COMING TO A COMPLETE STOP. THIS HAPPENED 3 MORE TIMES AT SLOWER SPEEDS BETWEEN 40-50 MPH. I EVENTUALLY HAD TO GET A TOW TRUCK TO GET US TO OUR DESTINATION. THIS HAPPENED ON HIGHWAY ROADS AND ALWAYS AFTER HITTING A SMALL BUMPS. MILEAGE ON VEHICLE IS 89500. *TR
NHTSA ID
10934953
Incident
Dec 11, 2016
Mileage
89,500 mi
Steering
Filed Sep 12, 2016
WHILE HAVING OTHER RECALLS FIXED IT WAS DISCOVERED THAT THE STEERING BOX WAS LEAKING AND MAKING NOISE WHILE TURNING. THE REPAIR SHOP STATED THAT THERE WAS NO RECALL AND THAT THERE WERE NO REPAIR PARTS AVAILABLE. THE STEERING COULD FAIL ANYTIME. CHRYSLER /DODGE SHOULD BE FIXING THIS ISSUE AS I HAVE FOUND THAT IT IS A PROBLEM THAT THEY KNOW ABOUT. VEHICLE HAS 80,000. MILES ON IT.
NHTSA ID
10905923
Incident
Aug 1, 2016
Mileage
80,000 mi
AirbagsSteering
Filed Jul 13, 2016
Crash reported1 injury reported
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. WHILE DRIVING 60 MPH, THE CONTACT LOST CONTROL OF THE VEHICLE AS IT VEERED IN BOTH DIRECTIONS. AS A RESULT, THE VEHICLE ROLLED OVER INTO A DITCH AND CRASHED INTO A PIPE FENCE AND A TREE BEFORE COMING TO A COMPLETE STOP. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED MINOR CUTS AND BRUISES, WHICH REQUIRED MEDICAL ATTENTION. POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED FROM THE CRASH SCENE TO A TOW YARD, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000.
NHTSA ID
10884581
Incident
Jul 10, 2016
Mileage
150,000 mi
Steering
Filed Nov 2, 2015
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA ID
10787672
Incident
Jan 6, 2014
AirbagsSteering
Filed Oct 19, 2015
WENT TO TAKE THE BUYBACK . WENT TO A LOCAL DODGE DEALER AND THEY OFFERED TO BUY MY VEHICLE FOR $16,000. THIS WAS JUST TO BUY IT TO RESELL. THEY SAID THE VALUE WAS $18,750 BUT THEY WERE BUYING IT TO RESELL AND HAD NOTHING TO DO WITH THE BUYBACK. TOLD ME TO CONTACT FCA. CONTACTED FCA AND THEY SAID THEY WOULD BUY IT BACK FOR $11,000. THAT WOULD BE ALL THE WOULD GIVE ME FOR IT. I HAVE THE PAPERS FROM THE LOCAL DEALER WHO MADE THE OFFER. I BELIEVE THIS TO BE A UNFAIR RESALE OFFER PLUS AN ADDITIONAL 10% THAT THE OFFER WAS SUPPOSE TO BE.
NHTSA ID
10783306
Incident
Oct 12, 2015
SteeringSuspension
Filed Sep 25, 2015
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. WHILE REVERSING, THE TIE ROD FRACTURED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 64,000. THE VIN WAS NOT AVAILABLE. UPDATED 12/03/15*LJ UPDATED 4/13/18*JB; MANUFACTURER WAS MADE AWARE OF FAILURE IN 2012, THEY DID NOT HAVE PARTS TO FIX IT. UPDATED 10/11/18*JB
NHTSA ID
10777722
Incident
Sep 20, 2015
Mileage
64,000 mi
AirbagsSteering
Filed Sep 23, 2015
Crash reported2 injuries reported
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE FAILED TO STAY IN POSITION. THE CONTACT HAD TO STEER THE VEHICLE IN EXCESS IN ORDER TO KEEP THE VEHICLE IN POSITION. IN ADDITION, A FEW MONTHS LATER WHILE DRIVING AT 60 MPH, THE STEERING WHEEL BEGAN TO MOVE INDEPENDENTLY IN BOTH DIRECTIONS AND THE CONTACT LOST CONTROL OF THE VEHICLE. AS A RESULT, THE CONTACT CRASHED INTO A DIVIDER AND THE AIR BAGS FAILED TO DEPLOY. THE CONTACT AND FRONT PASSENGER SUSTAINED MINOR CUTS AND BRUISES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS). THE FAILURE MILEAGE WAS 82,000.
NHTSA ID
10773844
Incident
Jun 30, 2015
Mileage
82,000 mi
Steering
Filed Sep 8, 2015
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. WHILE DRIVING AT ANY SPEED OVER A CREVICE OR POTHOLE, THE STEERING WHEEL AND VEHICLE VIBRATED UNCONTROLLABLY. IN ADDITION, ALL FOUR TIRES WOULD LOSE CONTACT WITH THE ROAD SURFACE WITHOUT WARNING. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A MECHANIC WHO UPDATED THE DRAG LINK, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 36,000.
NHTSA ID
10762110
Incident
Feb 7, 2014
Mileage
36,000 mi
AirbagsSteering
Filed Aug 31, 2015
CONTACTED CHRYSTLER ONLINE ABOUT RECALL BUYBACK OF TRUCK, WAS TOLD WOULD BE FORWARDED TO ANOTHER DEPARTMENT, THAT THE TRUCK WAS ON AN N49 RECALL AND AN R25 AIRBAG RECALL. WAS TOLD OVER 2 WEEKS AGO ( AUG 15TH)SOMONE WOULD GET IN TOUCH WITH ME RIGHT AWAY THRU EMAIL. SHE TOLD ME SHE KNEW THEY WOULD HAVE THE AIR BAG FIX BUY NOVEMBER OR DECEMBER. GOT IN TOUCH WITH 2 CLOSE DEALERS AND THEY SEEMED TO JUST WISH ME LUCK WITH THE TRUCK AND BUY BACK? I HAVE NOT RECEIVED ANY EMAIL OR INFO ON WHAT IS GOING ON. THANKS
NHTSA ID
10760568
Incident
Aug 15, 2015
Mileage
69,300 mi
Steering
Filed Aug 24, 2015
LETTER FROM SENATOR GRASSLEY ON BEHALF OF CONSTITUENT RE 2009 DODGE RAM 2500 ISSUES. *SMD THE CONSUMER STATED THE LEFT OUTER TIE ROD BROKE. *JB
NHTSA ID
10758451
Incident
Jul 9, 2015
AirbagsEngineSteering
Filed Aug 20, 2015
THE VEHICAL WAS BEING REAPIRED AT A DEALER AND IT HAS BEEN IN 3 TIMES TO 3 DIFFENT DEALERS TO FIX A CHECK GAUGE LIGHT AND THEY HAVE NOT BEEN ABLE TO REAPIR IT. I ALSO BOGUHT IN FOR THE TIE ROD RECALL INSPECTION AND WAS TOLD THE VEHICAL DID NOT HAVE A DEFECTIVE PART. I DONT BELIVE THEM SINCE THEY HAVE NOT BEEN A HONEST DEALER. THE TRUCK IS PART OF THE MAIN RECALL BUT I WAS TOLD THOUGH DODGE THAT ITS NOT BEING COVERED BECAUSE THEY FIXED THE TRUCK WHICH I DONT BELIEVE HAPPENED. I DONT FEEL SAFE DRIVING THE TRUCK WITH ALL THE ISSUES WITH DODGE. I ALSO JUST HAD THE TURBO REPLACED AND NOW IM GETTING DESIEL FUMES COMING INTO THE TRUCK. DODGE IS NOT WILLING AND WILL NOT WORK WITH ME TO GET THESE ISSUES RESLOVED.
NHTSA ID
10750078
Incident
Jun 26, 2015
Mileage
92,000 mi
SteeringSuspension
Filed Aug 19, 2015
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. WHILE DRIVING AT APPROXIMATELY 65 MPH, THE VEHICLE LOST POWER STEERING AND VIBRATED. THE CONTACT STATED THAT THIS WAS A RECURRING FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 165,000. UPDATED 09/18/15*LJ THE CONSUMER STATED WHEN HE HIT A POT HOLE OR DIP IN THE ROAD, THE STEERING WHEEL WOULD SHAKE VIOLENTLY, ALONG WITH THE ENTIRE TRUCK. THE CONSUMER STATED HE HAD NO CONTROL OVER THE VEHICLE. UPDATED 09/22/15*JB....UPDATED 10-27-15 *BF THE CONSUMER STATED HE REPLACED THE BALL JOINTS, SHOCKS AND STEERING DAMPENER. IT REMEDIED THE PROBLEM SOME, BUT HE COULD STILL FEEL A LIGHT SHIMMY IN THE STEERING WHEEL WHICH PROGRESSED FOR SEVERAL MONTHS. THE CONSUMER WANTED TO PARTICIPATE IN THE BUY BACK PROGRAM. UPDATED 01/05/16. *JB THE CONSUMER STATED THE MANUFACTURER WOULD NOT BUY THE VEHICLE BACK AT THE KELLY BLUE BOOK VALUE. *JS *CN
NHTSA ID
10749691
Incident
Apr 15, 2015
Mileage
165,000 mi
Steering
Filed Jul 30, 2015
TL* THE CONTACT OWNS A 2013 (NA) DODGE RAM 2500. WHILE DRIVING THE VEHICLE APPROXIMATELY 65 MPH ON ROUGH ROAD CONDITIONS, IT SHOOK VIOLENTLY. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 33,200.
NHTSA ID
10745040
Incident
Jul 30, 2015
Mileage
33,200 mi
Other / unspecifiedSteering
Filed Jul 28, 2015
WE NOTICED FOR THE PAST MONTH THAT OUR TIRES WERE WEARING ON THE OUTSIDE OF BOTH FRONT TIRES. WE TOOK THE TRUCK TO 3 DIFFERENT LES SCHWAB TIRE BUSINESSES (WEISER, IDAHO, EMMETT, IDAHO AND ONTARIO, OREGON) AND ALL 3 BUSINESSES TOLD US THAT THERE WAS NOTHING WRONG WITH THE TIRES. DRIVING AT 25 MPH LAST MONTH, (JULY 8, 2015), WE ENCOUNTERED A STEERING PROBLEM. THE TRUCK WAS WANTING TO TURN AT IT'S LEISURE WHILE POINTING IN A STRAIGHT DIRECTION. THE STEERING WAS SLOPPY, WOULD NOT SELF CENTER, WOULD DRIFT TO THE LEFT AND RIGHT AND NOT CORRECT. APPROXIMATELY 15 MINUTES AFTER THIS HAPPENED, WE HAD A BLOW OUT ON THE PASSENGER FRONT. WHAT WAS LEFT OF THE TIRE AND THE DRIVER'S SIDE WAS COMPLETELY WORN AND "ROUGH" LOOKING. THERE WAS NO WAY TO CHANGE THE TIRE AS THE WHEEL ITSELF WAS "BOWED" IN. WE HAD IT TOWED TO STEVE'S HOMETOWN MOTORS IN WEISER, IDAHO AND THEY COULDN'T TELL US WHAT HAPPENED, BUT THAT THE WHOLE FRONT END PARTS NEEDED TO BE REPLACED, I.E., $2871.98 IN PARTS AND LABOR. THEY COULD NOT TELL US WHAT HAPPENED OR WHY WE NEEDED THESE PARTS. THEY FOUND THAT THE ADJUSTER BAR WAS LOOSE AND ALL THE FRONT END NEEDED ALL NEW PARTS. WE DID TAKE IT IN FOR ALL THE "RECALLS" ON THE FRONT END AND NOW FIAT/CHRYSLER IS OFFERING TO "BUY BACK" THESE VEHICLES THAT WEREN'T FIXED. OUR QUESTION IS, CAN WE BE REIMBURSED FOR THESE REPAIR COSTS DUE TO THESE "FAULTY FRONT END STEERING REPAIR RECALLS". WE BELIEVE THAT WE ARE ONE OF THE CUSTOMERS THAT HAD THE RECALLS DONE, BUT EITHER INCORRECTLY OR WITH FAULTY RECALL PARTS.......UPDATED 09/22/15 *BF UPDATED 12/12/2017*CN
NHTSA ID
10744394
Incident
Jul 8, 2015
Mileage
82,096 mi
Steering
Filed Jul 28, 2015
Crash reported1 injury reported
TL* THE CONTACT OWNED A 2012 (NA) DODGE RAM 2500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE CONTACT DEPRESSED THE BRAKE PEDAL AND THE VEHICLE INDEPENDENTLY VEERED TO THE LEFT. AS A RESULT, THE VEHICLE CRASHED INTO THE REAR OF THE PRECEDING VEHICLE. THE CONTACT SUSTAINED BRUISES ON HIS LEG, WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE MULTIPLE TIMES. THE APPROXIMATE FAILURE MILEAGE WAS 25,000.
NHTSA ID
10744175
Incident
Jul 27, 2015
Mileage
25,000 mi
Steering
Filed Jul 27, 2015
TL* THE CONTACT OWNS A 2009 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 13V529000 (STEERING) AND 15V313000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. IN ADDITION, THE CONTACT STATED THAT THE FRONT STEERING LINKAGE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. NO FURTHER DETAILS ON THE FAILURE WERE AVAILABLE. THE FAILURE MILEAGE WAS UNKNOWN.
NHTSA ID
10743725
Incident
Nov 6, 2013
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Other components reported on this vehicle
Categories with enough reports to have a page of their own