2012 Dodge Ram 2500 Steering Problems

The contact owns a 2012 Ram 2500. The contact stated while driving at an undisclosed speed, the vehicle drove over a bump in the roadway and started to shake violently. The vehicle was taken to an independent mechanic where it was determined that the reinforcement bracket over the front track bar bracket had failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. Neither the dealer nor the manufacturer were notified of the failure. The failure mileage was approximately 205,000.

NHTSA ID

11552066

Incident

Oct 26, 2022

Mileage

205,000 mi

Tie rod end sheared/broke causing the vehicle to be un-stearable. Fortunately, it happened as I was backing out of my driveway.

NHTSA ID

11501693

Incident

Nov 15, 2022

The contact owns a 2012 Ram 2500. The contact stated that after making the third right turn while driving approximately 3 -5 MPH, the steering linkage fractured and the vehicle loss steering functionality. The vehicle was towed to the dealer to be diagnosed. The contact was informed that the drag link and the steering system needed to be replaced. The drag link was repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 170,000.

NHTSA ID

11418041

Incident

May 18, 2021

Mileage

170,000 mi

DRIVING DOWN THE ROAD THE TRUCK SHAKES SO BAD YOU HAVE TO GET STOPPED BEFORE IT GOES AWAY. ALMOST FELT LIKE I WAS GOING TO FLIP THE TRUCK

NHTSA ID

11404879

Incident

Mar 24, 2021

Mileage

76,000 mi

FRAME BROKE IN 3 SPOTS, ALONG WITH A FRAME AND WHEEL BEARINGS, GEAR CONTROL BOX, ALIGNMENT, THE TRUCK BODY MOVES WHEN TURNING NOT THE WHEELS. THE TIRE STABILIZER HASN'T TURNED OFF IN OVER A YEAR AFTER POURING THOUSANDS OF DOLLARS IN REPAIRS.. TRUCK IS UNDRINKABLE AND NOT EVEN 10 YEARS OLD. *TR

NHTSA ID

11329345

Incident

Jun 8, 2020

Mileage

165,000 mi

WHILE PARKING MY RAM 2500, MY CENTER DRAG LINK JOINT AT THE CRIMPED PORTION WHERE THE TIE ROD LINKS IN CAM APART. THIS COMPLETELY DISABLED THE STEERING OF THE DRIVERS SIDE WHEEL. THIS IN NOT A WEAR JOINT OR A, NORMALLY REPLACED JOINT ON THE STEERING COMPONENTS. THIS LINK ON THE RIGHT SIDE (FACING THE VEHICLE) GOES TO A TIE ROD END, AND ON THE LEFT SIDE IT GOES TO AN ADJUSTABLE LINK, FOR ADJUSTING WHEEL ALIGNMENT, AND THEN ONTO THE LEFT (AGAIN FROM THE FRONT OF THE VEHICLE) TIE ROD. THIS HAPPENED IN A PARKING LOT, WHEN I WAS POSITIONING THE VEHICLE IN A PARKING SPOT AND TURNED MY WHEEL TO CORRECT MY LOCATION. THE JOINT BEING DESCRIBED SEPARATED. DISABLING ANY STEERING ABILITY.

NHTSA ID

11317731

Incident

Mar 11, 2020

Mileage

200,000 mi

TL* THE CONTACT OWNS A 2012 RAM 2500. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 3 MPH, THE VEHICLE STEERING WHEEL TURNED ON ITS OWN AND THE ABILITY TO STEER CEASED. NO WARNING INDICATORS WERE ILLUMINATED. THE CONTACT LOOKED UNDER THE VEHICLE AND NOTICED THE STEERING ROD WAS DETACHED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, THEY DETERMINED THAT THE STEERING ROD HAD TO BE REPLACED. THE VEHICLE WAS TOWED TO COLORADO SPRINGS DODGE LOCATED AT (7455 AUSTIN BLUFFS PKWY, COLORADO SPRINGS, CO 80923), WHERE IT WAS CONFIRMED THAT THE STEERING ROD DETACHED AND NEEDED TO BE REPLACED. THE REPAIR WAS STILL PENDING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 180,000.

NHTSA ID

11317703

Incident

Mar 11, 2020

Mileage

180,000 mi

FRONT END HAS POPPING NOISE IN IT. DEALER TOLD ME I WOULD HAVE TO HAVE STEERING LINKAGE REPLACE SOON. I SEE THERE WAS A RECALL ON MY YEAR/MODEL TRUCK BUT I NEVER RECEIVED A RECALL FOR THIS PROBLEM. SHOULD I NOT BE DRIVING IT MUCH BECAUSE OF THIS RECALL? THIS HAS BEEN ONGOING FOR SEVERAL YEARS, THEY JUST MENTIONED IT IN THE LAST TIME I GOT IT SERVICED AND ANOTHER RECALL TAKEN CARE OF. HAS DONE THIS SINCE I PURCHASED TRUCK NEW IN FEBRUARY OF 2012.

NHTSA ID

11185749

Incident

Mar 4, 2014

Mileage

10 mi

TL* THE CONTACT OWNS A 2012 RAM 2500. WHILE DRIVING 20 MPH, THE TIE ROD ON THE VEHICLE FRACTURED. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD AND TOWED TO GALEANA'S VAN DYKE DODGE (28400 VAN DYKE AVE, WARREN, MI 48093). THE DEALER DIAGNOSED THAT THE TOE IN WAS FAULTY. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 42,000.

NHTSA ID

11055965

Incident

Dec 15, 2017

Mileage

42,000 mi

SPEED ABOUT 20 MPH WITH NO THROTTLE, POWER STEERING AND BRAKES STOPPED WORKING. A FEW SECONDS LATER THE STEERING AND BRAKES WORKED AGAIN. IF THE STEERING AND BRAKES DID NOT START WORKING AGAIN THIS COULD HAVE CAUSED THE VEHICLE TO CRASH INTO ANOTHER MOTORIST.THIS IS NOT THE FIRST TIME THIS HAS HAPPENED.

NHTSA ID

11046370

Incident

Nov 15, 2017

Mileage

73,200 mi

TRUCK GOT THE DEATH WOBBLES ON FREEWAY AT FULL SPEED ALMOST GOT IN AN ACCIDENT AND RAM IS REFUSING TO FIX IT WITH OUT CHARGE....THEY CLAIM OUT OF WARRANTY.... FROM ALL CLASS ACTION LAW SUITS AND WHAT IS ON THE WEB I BELIEVE THIS SHOULD BE COVERED.THEY ARE TELLING ME TRUCK IS NOT DERIVABLE IN IT CURRANT STATE

NHTSA ID

10915133

Incident

Oct 7, 2016

Mileage

826,260 mi

FRONT END VIBRATION LOOSE STEERING. OVER 60MPH VERY BAD VIBRATING ALMOST FEELS AS IF THE TRUCK WAS BEING PUSHED ONE WAY AND GOING THE OTHER. BRAKING ALSO CAUSES THE STEERING TO WOOBLE OR PULL DEPENDING ON THE SPEED, WHEN HITTING BUMPS IN THE ROAD WAY IS THE WORST I NEVER KNOW WHERE I MAY END UP. ALL HIGHWAY AND TURNING INTO COMPANIES I USE IT AS A SALES VEHICAL

NHTSA ID

10908020

Incident

Jul 6, 2016

Mileage

40,000 mi

TL* THE CONTACT OWNS A 2012 RAM 2500. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THERE WAS AN ABNORMAL NOISE COMING FROM THE STEERING WHEEL. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE TRACK BAR LINK MOUNT BRACKET NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.

NHTSA ID

10862491

Incident

Feb 5, 2016

Mileage

60,000 mi

STEERING WENT OUT CAUSING ME TO LOSE CONTROL AND RUN INTO SIGN . PAID $60000 FOR THIS TRUCK AND I HAVE HAD TO PUT 30K BACK INTO IT FOR REASONS I HAD NO CONTROL OF> THAN CHRYSTLER OFFERED ME 22000 FOR THE TRUCK WHICH IS 4000 BELOW WHAT IS OWED ON TRUCK BIGGEST MISTAKE I MADE WAS BUYING A DODGE VERY UNPROFESSIONAL HOW THEY ARE HANDLINFG THESE BUYBACK TRUCKS SELLING U GARBAGE IS ONE THING THAN TRYING TO TAKE ADVANTAGE ON THE BUYS BACKS ON RECALLED TRUCKS IS UNCALLED FOR

NHTSA ID

10811474

Incident

Dec 18, 2014

Mileage

120,000 mi

THIS TRUCK HAS HAD ISSUES WITH STEERING SINCE ABOUT 10,000 MILES. I HAVE HAD THE PREVIOUS STEERING RELATED RECALL (13V529000) FIXED YET THE STEERING STILL DOESN'T FEEL RIGHT. I HAD BROUGHT TO THE DEALER MULTIPLE TIMES TO ADDRESS THE ISSUE AND EACH TIME I WAS TOLD THAT NOTHING WAS WRONG. LAST SUNDAY I TURNED ON TO A TWO LANE ROAD AND AT A CRUISING SPEED OF ABOUT 35 MPH MY STABILITY CONTROL STARTED GOING CRAZY. WITHIN A FEW SECONDS, A LOUD POP. I WAS TRYING TO FIGURE OUT WHAT WAS GOING ON WHEN I REALIZED THE CAR WAS NOT REACTING TO MY TURNING OF THE STEERING WHEEL. I WAS ON A SLIGHT RIGHT CURVE AND VEERING INTO THE ONCOMING TRAFFIC LANE WITHOUT STEERING AND I SLAMMED ON THE BRAKES JUST BEFORE HITTING A PARKED VEHICLE ON THE OPPOSITE SIDE OF THE ROAD. I AVOIDED A HEAD-ON COLLISION ONLY BY CHANCE THAT THERE WASN'T A VEHICLE COMING THE OTHER DIRECTION. WITH THE KNOWN STEERING ISSUES OF THE TRUCK I AM NERVOUS THE EXISTING RECALL DIDN'T PROPERLY FIX THE TRUCK'S STEERING PROBLEMS. I HAD THE TRUCK TOWED TO THE DEALER AND I WAS TOLD THE PROBLEM WAS NOT RELATED TO THE STEERING RECALLS. I HAD A BROKEN DRAG LINK TERMINAL AND PITTMAN ARM (NEITHER UNDER WARRANTY). MY TRUCK HAS 70,000 MILES AND HAS BEEN DRIVEN ON-ROAD ONLY AND UNDER NORMAL TO LIGHT CONDITIONS FOR ALL THE MILES. IN MY OPINION THESE CRITICAL COMPONENTS SHOULD NEVER BREAK ESPECIALLY AT ONLY 70K MILES ON A SUPPOSEDLY HEAVY DUTY TRUCK. WITH MY FAMILY IN THE CAR, THIS EVENT COULD HAVE ENDED MUCH MUCH WORSE. WE ARE THANKFUL.

NHTSA ID

10807581

Incident

Nov 22, 2015

Mileage

70,000 mi

MY VEHICLE IS PART OF THE RAM TRUCK REPURCHASE UNDER RECALL N49. FCA US SENT ME AN OFFER FOR MY TRUCK THAT I RECEIVED OCTOBER 26. I FILLED OUT THE PAPERWORK AND E-MAILED IT TO THE LISTED ADDRESS. I CALLED THE NEXT DAY, OCTOBER 27 AND FCA US VERIFIED THEY HAD RECIEVED MY DOCUMENTATION. THEY SAID A CHECK FOR THE REPURCHASE HAD BEEN REQUESTED. I WAS INFORMED THIS WOULD ONLY TAKE 2-3 DAYS TO ISSUE A CHECK. I CALLED BACK ON NOVEMBER 17 BECAUSE I HAVE NOT HEARD FROM FCA US FOR THREE WEEKS. AT THIS POINT FCA US CLAIMED THEY WERE WAITING ON MY DOCUMENTS. I TOLD THEM THEY HAD ALREADY VERIFIED RECEIPT OF SAID DOCUMENTATION ON OCTOBER 27. THE REPRESENTATIVE SAID " LET ME LOOK" AND AFTER LOOKING VERIFIED FCA US DID HAVE THE DOCUMENTATION AND STATED THEY WOULD REQUEST A CHECK FOR THE REPURCHASE. I ASKED HOW LONG UNTIL I COULD EXPECT TO HERE FROM THEM AND I WAS INFORMED THAT THEY ARE NOT GIVING TIMES. I QUESTIONED THE FACT THAT THEY TOLD ME 2-3 DAYS 3 WEEKS AGO AND WAS TOLD "THAT'S NOT TRUE, WE ARE NOT GIVING TIMES". IS FCA US GOING TO BE HELD ACCOUNTABLE? IT DOESN'T SEEM LIKE THEY HAVE ANY INTENT IN PAYING ME OR MY FAMILY FOR OUR UNSAFE VEHICLE. THIS RAM 2500 IS MY PRIMARY VEHICLE AND I CANNOT REPLACE IT UNTIL FCA US PAYS US WHAT IS OWED AND THIS BEING OUR PRIMARY VEHICLE WE HAVE NO CHOICE BUT CONTINUE TO DRIVE THIS UNSAFE VEHICLE WITH FAULTY STEERING THAT COULD BREAK AND CAUSE US TO CRASH.

NHTSA ID

10794536

Incident

Nov 17, 2015

I HAVE A 2012 RAM 2500 WITH 20,000 MILES. WHENEVER YOU GO OVER A BUMP OR RAILROAD TRACK THE TRUCK STARTS TO WOBBLE UNCONTROLLABLY THAT YOU NEED TO COME TO A COMPLETE STOP. ON ONE OCCASION I WAS ON THE NEW YORK THRUWAY TRAVELING AT 70 AND HIT A BUMP AND COULDN'T EVEN SEE STRAIGHT IT WAS WOBBLING SO BAD. HAVE BROUGHT TO DEALER WHEN IT FIRST HAPPENED LAST YEAR AND WAS TOLD IT WAS A BAD STEERING DAMPENER WAS REPLACED AND PROBLEM STILL EXISTS. MY WIFE WILL NOT USE THE TRUCK BECAUSE IS TERRIFIED OF THE ISSUE. I HAVE OWNED MANY RAM TRUCKS AND HAVE NEVER HAD THIS PROBLEM. AN INEXPERIENCED DRIVER COULD RESULT INTO A SERIOUS ACCIDENT.

NHTSA ID

10794524

Incident

May 1, 2014

Mileage

15,000 mi

TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. WHILE THE VEHICLE WAS UNDERGOING A TIRE ROTATION, THE TECHNICIAN DISCOVERED THAT BOTH FRONT TIE ROD ASSEMBLIES WERE DAMAGED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 44,000.

NHTSA ID

10787666

Incident

Oct 12, 2015

Mileage

44,000 mi

TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE DEALER STATED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS ALSO MADE AWARE OF THE DELAY THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA ID

10780563

Incident

Sep 9, 2015

MY GRANDSON AND I WERE TAKING MY 2012 DODGE RAM TO THE DEALER FOR WARRANTY WORK WE WERE DOING AROUND 60 MPH WHEN WE CROSSED A RAIL ROAD CROSSING THE VEHICLE STARTED WOBBLING SO BAD I THOUGHT I HAD BLOWN A TIRE EVERYTHING ON THE DASH AND CENTER CONSOLE FLEW ON THE FLOOR ANYTHING IN THE BACK SEAT WENT UNDER THE FRONT SEAT IT SCARED BOTH OF US. I TOLD THE DEALERSHIP ABOUT IT THEY COULD FIND NOTHING BUT AXLE SEALS LEAKING BUT DID,NT HAVE TIME TO FIX THEM. I WORK IN THE NORTH DAKOTA OIL FIELDS I HAVE TO HAVE THIS VEHICLE SO I GOT AN APPOINTMENT AT ANOTHER DEALERSHIP 100 MILES AWAY THEY COULD FIND NOTHING WRONG INCLUDING THE AXLE SEALS AND CHARGED ME 96.30. I TOOK THIS VEHICLE 1150 MILES TO NORTH DAKOTA WITHOUT ANY PROBLEMS HOWEVER ON THE WAY BACK WAS ANOTHER STORY. MONTANA RAISED THEIR SPEED LIMIT TO 80 MPH AT SLIGHTLY OVER THAT THE VEHICLE STARTED WOBBLING OUT OF CONTROL WHEN I WENT ACROSS ONE OF THOSE LITTLE BUMPS ON A BRIDGE I DID NOT THINK I WAS GOING TO GET IT UNDER CONTROL BEFOR I WENT OFF THE ROAD OR IN TO THE GUARD RAIL IT DID THIS TO ME THREE MORE TIMES BEFOR I GOT HOW. I STOPPED BY THE DEALERSHIP THAT I BOUGHT IT FROM AND THEY SAID THERE WAS NO RECALL ON THIS VEHICLE. I CALLED DODGE CUSTOMER SERVICE THEY INFORMED ME THAT IT WAS PROBABLY A WOREN TIRE OR IT WAS OUT OF ALIGNMENT. I FIND OUT THERE IS A CLASS ACTION LAWSUIT AGAINST DODGE FOR THIS AND THEY RISK MY LIFE AND MY FAMILIES LIFE NOT TO MENTION THE PEOPLE I COULD HAVE KILLED IF I HAD BEEN PASSING A TRUCK OR ANYONE ELSE ON THIS FREEWAY AT THE TIME THIS HAPPENED AT 80 MPH SOMEONE USUALLY DIES IN AN ACCIDENT. I WAS NEVER NOTIFIED OF ANY KIND OF SAFETY HAZARD WITH THIS PICKUP.

NHTSA ID

10779761

Incident

Aug 18, 2015

Mileage

42,600 mi

TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT DID NOT RECEIVE NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA ID

10779322

Incident

May 15, 2015

I HAD RECALL N49 / NHTSA 13V-529 CONDUCTED ON MY VEHICLE, NOW THE STEERING WHEEL HAS MOVED FROM THE CENTER TO THE RIGHT. MY DIRECTION OF TRAVEL IS STRAIGHT, WHEN DRIVING, BUT THE TOP OF STEERING WHEEL IS NOW POINTED TO THE 2:00 PM. I ASKED THE LARRY H MILLER RAM IN UTAH, IF I COULD DO A BUY BACK AND THEY TOLD ME "NO YOUR VEHICLE DOES NOT QUALIFY BECAUSE YOU HAD THE N49 DONE ON IT". WHEN I READ THE FCA V NHTSA IT DID NOT SAY THAT, IT SAID THEY "FCA" WILL DO A BUY BACK DUE TO THE CASE IN QUESTION.

NHTSA ID

10778280

Incident

Sep 17, 2015

TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. WHILE DRIVING AT APPROXIMATELY 70 MPH AFTER ENCOUNTERING A POTHOLE, THE FRONT END OF THE VEHICLE STARTED VIOLENTLY SHAKING WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE UPPER AND LOWER BALL JOINTS, THE FRONT SHOCK STEERING DAMPER, THE TRACKING BAR, THE DIFFERENTIAL GASKET SEAL, AND A FRONT WHEEL ALIGNMENT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 165,000.

NHTSA ID

10759149

Incident

Aug 7, 2015

Mileage

165,000 mi

I NOTICED FOR 6-8 MOS STEERING ISSUE TO THE LEFT, CALLED DEALER SAID NOTHING WRONG. AT VARIOUS TIMES A STRANGE CLUNKING CLICKING LEFT FRONT WHEEL AREA AS DECELERATING AND TURNING LEFT WEIGHT TO THE FRONT. NOW CHOPPY TIRE LEFT FRONT AS THERE ARE NO BALL JOINTS IT APPEARS TIE ROD IS BAD OR SOMETHING. WHILE PULLING INTO A TURN THE OTHER DAY AUGUST 17,2015 THE VEH PULLED HEARD THE CLANK AGAIN AND THE STEERING PULL CAUSED US TO STRIKE FIXED OBJECT. DEALER SAYS NOT AFFECTED BY RECALL, BUT WE HAVE ALL THE SAME ISSUES, AND NOTED FOR AWHILE STEERING AT INTERMITTENT TIMES PROBLEMS... WHAT CAN I DO VERY AFRAID TO DRIVE AS WE DRIVE INTERSTATE OFTEN WITH LOADS, WE NEED THE VEHICLE BUT IT SEEMS TO HAVE THE SAME ISSUE AS RECALL EVEN THOUGH OUR VIN SHOWS DIFFERENT PLANT, BUT WHAT DO WE DO JUST BE KILLED FIRST? HELP PLEASE.

NHTSA ID

10749629

Incident

Aug 10, 2015

Mileage

50,222 mi

WHILE DRIVING DOWN THE HIGHWAY DOING 65 MPH, I ACCIDENTALLY BUMPED MY IGNITION WITH MY KNEE AND TURNED OFF THE VEHICLE. I DID NOTIFY DODGE OF THIS VIA THEIR WEBSITE BUT DID NOT GET A RESPONSE. I DRIVE A 2012 RAM 2500 AND NOTICED IT WAS NOT ON THE LIST FOR THE IGNITION RECALL. I BELIEVE IT SHOULD BE LOOKED INTO, I WOULD HATE FOR THERE TO BE A FATALITY BECAUSE OF THIS OVERSIGHT.

NHTSA ID

10747713

Incident

Aug 6, 2013

Mileage

400 mi