RoadVitals

2001 Dodge Ram 3500 Body & structure Problems

Owner-reported complaints naming the body or structure system, filed with NHTSA

Data refreshed

Body & structure reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
31
Latest Jan 26, 2017
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
24%
of 130 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
0
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
0

What this page shows

Reports naming the vehicle structure, frame, body panels, doors, hood and trim. Every record below is an owner-reported complaint about the 2001 Dodge Ram 3500 submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 31 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming body or structure

The 25 most recent of 31, in the owner's own words

Body & structure
Filed Jan 26, 2017

PLASTIC DASH IS CRACKING AND LOOSE SHARP PIECES HAVE BEEN COMING OFF INTO THE CABIN

NHTSA ID
10947754
Incident
Jan 1, 2008
Mileage
90,000 mi
Body & structureElectrical
Filed Aug 21, 2015

THE DASH ON THIS TRUCK HAS CRACKED AND FALLEN IN, EXPOSING THE WIRING INSIDE THE DASH TO THE SUN. THE WIRING INSULATION IS NOT RATED FOR EXPOSURE TO DIRECT SUNLIGHT (UV EXPOSURE) AND IS DECOMPOSING, PUTTING THE TRUCK AT RISK OF A FIRE INITIATING INSIDE THE CAB AT HIGHWAY SPEEDS, DUE TO EXPOSED WIRING SHORTING TO GROUND. DODGE REFUSES TO REMEDY IT, DESPITE NUMEROUS ATTEMPTS TO RESOLVE THE ISSUE WITH THEM. IT IS MY UNDERSTANDING THAT THIS IS A WIDESPREAD ISSUE, YET THE NHTSB HAS NOT FORCED CHRYSLER/FIAT INTO A RECALL, CLAIMING THAT IT ISN'T A SAFETY ISSUE. DO YOU NEED TO SEE DEATH BEFORE YOU ACT?

NHTSA ID
10750341
Incident
Apr 7, 2008
Mileage
72,000 mi
AirbagsBody & structureEngine
Filed Dec 28, 2014

I TRY TO REPLACE THE HEATER CORE ON MY 2001 DODGE RAM 3500 .AND WHEN THE MECHANIC START TO REMOVE THE DASH BOARD THIS START TO FALLING IN PARTS .SO HE TRY TO PUT THOSE PARTS BACK UNTIL HE EXPLAIN ME WHAT HAPPEN .I TRY TO FIND AN AFTERMARKET DASH AND PEOPLE ON THE STORE LET ME KNOW .THEY BELIEVE IT'S A OPEN RECALL FOR THIS FAILURE DASH ON ALL MODELS ON RAM .SO I CALL TO NORTHWEST DODGE ON HOUSTON TEXAS AND THEY SAID THE RECALL WAS SEVERAL YEARS AGO ..FOR THAT REASON THEY CAN'T FIXED .AFTER A RESEARCH ON THE INTERNET I FIND THIS PLACE TO FILE A COMPLAINT.BECAUSE FOR ME IT'S DANGEROUS HAVE A DASHBOARD CRACKED WITH A SHARP PIECES .MY DASH COVER FALLS IN AROUND 20 PCS .AND THE BASE OF THE WHOLE DASH IN SEVERAL CRACKED PIECES ..AND CAN'T REPLACE MY HEATER CORE ..UNTIL I HAVE THE DASHBOARD. *TR

NHTSA ID
10668547
Incident
Dec 26, 2014
AirbagsBody & structureEngine
Filed Jun 19, 2014

TL* THE CONTACT OWNS A 2001 DODGE RAM 3500. THE CONTACT STATED THAT THE DASHBOARD DETERIORATED TO THE POINT THAT THE PLASTIC WAS WARPED AND CAVED INTO THE ELECTRICAL WIRING AND COMPONENTS INTERMITTENTLY, CAUSING THE INSTRUMENT PANEL TO FAIL SPORADICALLY. THE HEADLIGHTS WERE ALSO LOW AND THE CONTACT HAD ATTEMPT TO USE THE DIMMER TO NO AVAIL. ALSO, THE SERVICE ENGINE AND AIR BAG SENSOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO DIAGNOSED THAT THE OXYGEN SENSOR WAS DEFECTIVE AND THAT THE DASHBOARD COULD BE REPLACED AT THE OWNERS EXPENSE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 87,000

NHTSA ID
10604523
Incident
Feb 4, 2012
Mileage
87,000 mi
Body & structure
Filed Nov 8, 2013

2001 DODGE RAM 3500 DASHBOARD FAILURE!! DASH STARTED GETTING LARGE CRACKS IN IT SEVERAL YEARS AGO, NOW I REMOVED IT TO REPLACE THE HEATER CORE AND THE DASH FELL APART INTO, LITERALLY 22 PIECES. AFTER TRYING TO FIND ONE I GO TO REALIZE THIS IS A COMMON AND MAJOR SAFETY PROBLEM FOR THIS YEAR AND AFTER PHONE CALLS TO THE DODGE DEALER AND TO DODGE THEMSELVES THEY DO NOT CARE NOR DO THEY WANT TO HELP AND GOOD LUCK AFFORDING A NEW ONE. ONLY THING I CAN FIND THAT IS REASONABLY PRICED IS A DASH `COVER` BUT I DO NOT EVEN HAVE ENOUGH LARGE PIECES OF DASH TO REINSTALL TO EVEN COVER IT. *TR

NHTSA ID
10551477
Incident
Nov 7, 2013
Mileage
151,000 mi
Body & structureVisibility
Filed Aug 29, 2012

APPROXIMATE INCIDENT DATE IS NOT ACCURATE. THE VEHICLE STARTED WITH TWO LENGTHWISE CRACKS YEARS AGO FROM WINDSHIELD TOWARDS DRIVER AND PASSENGER. WITHIN THE PAST TWO MONTHS THE ONCE RIGID-PLIABLE DASH UNIT HAS CRACKED INTO BRITTLE PIECES WITH SOME FALLING INTO DASH INTERIOR. SOME PIECES ARE JAGGED AND POINTED. *TR

NHTSA ID
10472962
Incident
Aug 7, 2012
Mileage
60,000 mi
Body & structure
Filed May 21, 2012

TL* THE CONTACT OWNS A 2001 DODGE RAM 3500.THE CONTACT STATED THAT THE DASHBOARD HAD SLOWLY DISINTEGRATED OVER THE LAST TWO YEARS. THE DEALER AND THE MANUFACTURER WERE NOTIFIED, BUT NO REPAIR WAS PERFOEMED AND THE CONTACT WAS ADVISED TO KEEP THE DASHBOARD COVERED. THE FAILURE MILEAGE WAS 99,000 AND THE CURRENT MILEAGE WAS 182,000. THE VIN WAS UNAVAILABLE.

NHTSA ID
10459181
Incident
Jan 1, 2009
Mileage
99,000 mi
Body & structure
Filed May 11, 2012

THE DASH IN MY TRUCK IS FALLING APART, THERE IS A LARGE HOLE IN MY DASH THAT IS A HUGE DISTRACTION WHILE I'M DRIVING, THE REST OF MY DASH IS GOING TO FALL APART AT ANY TIME NOW. I HAVE CONTACTED DODGE ABOUT THIS, THEY WILL NOT REPAIR IT, I BELIEVE IT IS A MANUFACTURER DEFECT. AND THUS SHOULD BE REPAIRED BY THE MANUFACTURER. I DO NOT KNOW OF ANY OTHER MANUFACTURER THAT HAS THIS KIND OF PROBLEM. *TR

NHTSA ID
10458134
Incident
May 9, 2012
Mileage
151,046 mi
AirbagsBody & structure
Filed May 7, 2012

PIECES OF DASH FELL DOWN UNDER DASH AND CAUSED THE AIR BAG TO TRIGGER. PUT IN A NEW PASSENGER AIR BAG AND DASH AND 4 YEARS LATTER ALL CRACKED UP AND A PIECE HAS CAUSED A COOLANT LEAK IN HEATER CORE UNDER THE DASH. THIS IS A MAJOR PROBLEM. I HAVE A FRIEND THAT THE DASH PIECES CUT WIRES AND SET IT ON FIRE. *TR

NHTSA ID
10457619
Incident
Nov 2, 2006
Mileage
136,000 mi
Body & structure
Filed Nov 15, 2011

THE ENTIRE DASH PANEL STARTED FALLING APART IN 2006 ON MY 2001 DODGE RAM. PARTS STARTED FALLING DOWN INSIDE THE INSTRUMENT PANEL AND THE DASH ASSEMBLY AROUND THE PASSENGER AIRBAG IS FALLING IN. *TR

NHTSA ID
10435965
Incident
Sep 13, 2006
Mileage
100,000 mi
Body & structure
Filed Sep 4, 2011

THE DASH IS FALLING APART. IT HAS LARGE CRACKS IN IT AND PIECES FALLING OUT.

NHTSA ID
10423748
Incident
Aug 31, 2010
Mileage
40,100 mi
Body & structure
Filed Nov 10, 2010

DASH CRACKING. *TR

NHTSA ID
10365330
Incident
Mar 7, 2005
Mileage
60,000 mi
Body & structure
Filed Aug 30, 2010

DASHBOARD CRACKING AROUND AIRBAG AND HAS SHARP SPLINTERS AND HOLES CAUSING ELECTRICAL PROBLEMS. *TR

NHTSA ID
10352766
Incident
Oct 1, 2007
Mileage
101,000 mi
Body & structure
Filed Jul 18, 2010

DASH BOARD CRACKED UP AND BROKE IN TO SHARP PIECES VERY DANGEROUS COULD CUT OR STAB A PERSON. " A KNOWN PROBLEM". *TR

NHTSA ID
10343840
Incident
May 21, 2005
Mileage
50,000 mi
Body & structure
Filed Jun 4, 2010

2001 DODGE 3500 PICKUP, BOUGHT USED 2 YEARS AGO WITH ONE SMALL CRACK IN THE DASH COVER. NOW THE COVER HAS DISINTEGRATED OVER THE STEERING WHEEL LEAVING A LARGE HOLE IN THE COVER. THERE HAS BEEN NO ACCIDENT YET BUT THERE IS THE POTENTIAL IF LEFT AS IT IS FOR DAMAGE TO WIRING/COMPONENTS BEHIND THE DASH THAT WERE NOT MEANT TO BE EXPOSED. AN INTERNET SEARCH REVEALS MANY OTHERS WITH THE SAME COMPLAINT. *TR

NHTSA ID
10334549
Incident
Jun 3, 2010
Mileage
95,670 mi
Body & structure
Filed Mar 4, 2010

2001 DODGE RAM 3500 DASH CRACKING AROUND PASSENGER AIRBAG. SEEMS TO BE A WIDESPREAD PROBLEM WITH DODGES. *TR

NHTSA ID
10316930
Incident
Feb 28, 2010
Mileage
41,000 mi
Body & structure
Filed Feb 9, 2010

I HAVE A 2001 DODGE 3500 LARAMIE SLT. THE DASH IS BROKE ALL TO PIECES. I HAVE RESEARCHED AND THIS IS A PROBLEM WITH ALOT OF DODGE VEHICLES IN CERTAIN YEARS. I AM A 49 YEAR OLD BLIND IN ONE EYE MALE. I HAVE TO WEAR GLASSES AS PIECES OF THE DASH BREAKS OFF AND FLIES IN THE AIR IN MY TRUCK. I WOULD LIKE TO KEEP MY OTHER EYE IN WORKING ORDER AS I AM DISABLED AND CAN NOT AFFORD TO FIX THE DASH OR PURCHASE ANOTHER VEHICLE. IT CAUSES MY WINDOWS TO FOG AND I CAN NOT GET THEM UNFOGGED AS TO DRIVE IN THE COLD. I CAN NOT SEE OUT THE WINDOWS AT NIGHT ESPECIALLY WITH ON COMING HEAD LIGHTS. THIS IS A SAFETY HAZARD TO ME AS WELL AS OTHER DRIVERS. THIS IS A MATTER THAT YOU SHOULD REALLY ADDRESS. IT IS TIME THAT YOU MAKE A STAND FOR THE MILLIONS OF PEOPLE WHO HAVE THIS PROBLEM AND MAKE DODGE STAND BEHIND THEIR PRODUCT. YOU SAY YOU WILL NOT DO A RECALL BECAUSE IT IS NOT A SAFETY HAZARD WELL I AM HERE TO TELL YOU TO TAKE ANOTHER LOOK AT THIS SITUATION. THANK YOU FOR YOUR INPUT AND HELP WITH THIS MATTER NOT ONLY FOR MYSELF BUT, THE REST OF AMERICA THAT LIVES WITH THIS PROBLEM. LOOK AROUND AND READ THE MILLIONS OF COMPLAINTS WHERE THIS IS CONCERNED. *TR

NHTSA ID
10308021
Incident
Aug 12, 2005
Body & structure
Filed Jan 26, 2010

THE DASHBOARD CRACKS AND FALLS APART LEAVING SHARP AREAS THAT CAN CUT OPEN SOMEONE'S FOREHEAD IN A CRASH. *TR

NHTSA ID
10302266
Incident
Jan 10, 2009
Mileage
243,000 mi
Body & structureSteering
Filed Jul 23, 2009

I HAVE A 2001 3500 DODGE RAM TRUCK, ABOUT A MONTH AGO I TOOK MY TRUCK IN TO THE FRONT ALIGNED AND THEY FOUND THAT THE FRAME WHERE THE STEERING BOX IS THE FRAME HAS CRACKED IN IT ON BOTH SIDE OF THE FRAME, CAUSING THE STEERING BOX TO HAVE PLAY IT. THEY SAID THEY COULD NOT REALIGNED THE FRONT END, THAT THE FRAME NEEDS TO BE WELDED AND IT WAS GOING TO COST ME 2,500.00 . SO I PARK THE TRUCK BECAUSE IT IS UNSAFE TO DRIVE. THE OTHER DAY I WENT TO MOVE THE TRUCK AND THE STEERING BOX FELL OFF THE FRAME, AND THE CRACK IN THE FRAME ON THE TRUCK GOT BIGGER. I HAVE TO STRAP THE STEERING BOX TO THE FRAME TO GET IT MOVED WE I CALLED DODGE ABOUT IF THERE WAS ANY RECALLS ON THE FRAME THEY SAID NO, THEY ASK ME HOW MANY MILES WERE ON THE TRUCK AND I SAID WHAT DOES THAT HAVE ANY THING DO WITH IT. AT THIS POINT THE TRUCK IS UNSAFE TO DRIVE AND I 'M STILL PAYING THE LOAD ON IT. I NEED SOME HELP ON WHAT TO DO AT THIS POINT. I FEEL DODGE SHOULD REPAIR IT, SINCE ON THE NEWER TRUCK THEY REINFORCED THE FRAME WHERE THE STEERING BOX IS ON THE FRAME. IF I CONTINUE TO DRIVE THE TRUCK AND THE FRAME CRACKS IN HALF IT WILL CAUSE ME TO CRASH, I'LL LOOSE MY STEERING. I NEED HELP *TR

NHTSA ID
10278014
Incident
Jun 12, 2009
Mileage
206,070 mi
AirbagsBody & structure
Filed Mar 13, 2009

2001 DODGE RAM 3500, DASH BOARD HAS COMPLETELY CRACKED APART WITH LARGE SECTION CRACKED OUT. IT BEGAN WITH A CRACK EXTENDING FROM THE DEFROSTER VENT AND ENCOMPASSED THE WHOLE DASH IN A MATTER OF WEEKS. DODGE HAS REFUSED TO ACKNOWLEDGED THE PROBLEM EVEN THOUGH IT IS WIDE SPREAD. THIS IS A SAFETY ISSUE PARTICULARLY IF AN AIR BAG DEPLOYMENT HAPPENED THE SHARDS FROM THIS DASH ARE LIKE A RAZOR. *TR

NHTSA ID
10261768
Incident
Aug 21, 2008
Mileage
130,000 mi
Body & structure
Filed Feb 24, 2009

ENTIRE RIGHT SIDE OF THE DASH HAS CRACKED AND BROKEN AWAY EXPOSING THE AIRBAG AND OTHER WIRING TO SUN LIGHT. I AM CONCERNED THAT THE AIR BAG WILL DETERIOTE OR MALFUNCTION. CAN NOT PLACE ANY THING ON THE DASK, IT FALLS THRU THE DASH AND IS LOST FOREVER.*TR

NHTSA ID
10259748
Incident
Oct 15, 2008
Mileage
131,500 mi
Body & structure
Filed Nov 29, 2008

I HAVE AN 2001 DODGE RAM 3500. THE DASH IS BROKEN IN MANY PLACES AND FALLING INTO THE DASH COMPARTMENT. I AM WORRIED THAT THIS MAY CAUSE PROBLEMS WITH WIRING OR AIRBAG COMPONENTS IF NOT FIXED. THERE IS NO REASON DODGE SHOULD NOT HAVE ISSUED A RECALL FOR THIS PROBLEM. IT SEAMS TO BE A VERY COMMON PROBLEMS WITH DODGE TRUCKS. *TR

NHTSA ID
10250119
Incident
Apr 4, 2007
Mileage
100,000 mi
Body & structure
Filed Aug 15, 2008

I HAVE A 2001 DODGE 3500 AND A 2002 DODGE 1500 BOTH OF THEM HAVE EXTREMELY BAD CRACKS IN THE DASH. THE 3500'S DASH IS THE WORST OF THE TWO IT IS STARTING TO CAVE IN MY FUEL LEVEL GAUGE AND A/C DOESN'T WORK BECAUSE OF THE PRESSURE ON THE CONNECTORS. IT CONTINUES TO GET WORST AND DODGE SHOULD BE HELD ACCOUNTABLE FOR THIS. *TR

NHTSA ID
10238441
Incident
Aug 28, 2006
Mileage
120,000 mi
Body & structure
Filed Jul 26, 2008

2001 DODGE RAM 3500 DASH FELL APART WHEN I TURNED ON THE DEFROSTER SHARP DEBRI FLEW INTO MY EYE. ALSO SMALL UTS ON FACE AND NECK FROM THE FLYING SHRAPNEL. DODGE SAYS ITS NOT A SAFETY ISSUE. I BEG TO DIFFER. *TR

NHTSA ID
10235868
Incident
Jul 24, 2008
Body & structure
Filed Jul 6, 2008

DASH ON MY DODGE 3500 CAVED IN AND HAS SEVERAL MORE LARGE CRACKS THAT ARE LIKELY TO FOLLOW SUIT WITH THE SAME FAILURE. DASH PIECES CONTINUE TO FALL IN THE STRUCTURAL PART OF THE DASH AND SEVERAL CRACKS ARE FINDING THEIR WAY TO MY PASS. SIDE AIRBAG. *TR

NHTSA ID
10233298
Incident
Jun 10, 2008
Mileage
176,000 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Other components reported on this vehicle

Categories with enough reports to have a page of their own

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .