RoadVitals

2001 Dodge Ram 3500

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
130
Latest Jul 4, 2020
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest May 8, 2001
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
2
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
15
19 injuries, 0 deaths reported

Overview

Our database contains 130 NHTSA owner-reported complaints for the 2001 Dodge Ram 3500, most frequently naming the body & structure, steering and suspension categories. 1 safety recall has been issued covering this model year; 2 NHTSA investigations name it; and 24 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

AIR BAGS

May 8, 2001
216,100 units potentially affected
The defect: VEHICLE DESCRIPTION: PICKUP TRUCKS. SOUND DEADENER MATERIAL INSIDE THE STEERING WHEEL COULD BECOME DETACHED FROM THE COVER AND HOUSING. NOTE: THE RAM PICKUP TRUCKS WERE BUILT AT THE WARREN ASSEMBLY PLANT ("S" IN THE 11TH VIN POSITION) FROM MAY 16, 2000 THROUGH OCTOBER 23, 2000; ST. LOUIS NORTH ASSEMBLY PLANT ("J" IN THE 11TH VIN POSITION) FROM MAY 19, 2000 THROUGH OCTOBER 23, 2000; LAGO ALBERTO ASSEMBLY PLANT ("M" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000; AND SALTILLO ASSEMBLY PLANT ("G" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000. IMPORTANT: VEHICLES THAT HAVE ALREADY HAD THE PROPER CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN EXCLUDED FROM THIS RECALL. IN ADDITION, 1997-2000 MODEL YEAR VEHICLES THAT HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN ADDED TO THIS RECALL.
The risk: WHEN THIS OCCURS, THE MATERIAL COULD INTERFERE WITH THE CLOCKSPRING RIBBON AND CAUSE AN OPEN CIRCUIT. THE DRIVER AIR BAG SYSTEM WILL BECOME DISABLED, AND THE AIR BAG WARNING LAMP WILL ILLUMINATE ON THE INSTRUMENT PANEL.
The remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY. OWNER NOTIFICATION BEGAN JUNE 18, 2001. ALSO SOME 1997-200 MODEL YEAR VEHICLES THAT, ACCORDING TO WARRANTY RECORDS, HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, WILL ALSO BE INCLUDED IN THIS CAMPAIGN. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
DAIMLERCHRYSLER CORPORATIONManufacturer number 982View on NHTSA.gov

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

PE08047ClosedPreliminary Evaluation

2000-2001 DODGE RAM PICKUP HOOD LATCH

Opened Jul 25, 2008
Closed Dec 17, 2008

THE AGENCY OPENED THIS INVESTIGATION BASED ON 30 COMPLAINTS ALLEGING THAT THE HOODS ON MODEL YEAR (MY) 2000 AND 2001 DODGE RAM PICKUP TRUCKS FLEW UP AND BLOCKED THE DRIVER'S VISION.THESE VEHICLES HAVE A PRIMARY HOOD LATCH AND A SECONDARY (BACKUP) HOOD LATCH.THE SECONDARY LATCH IS DESIGNED TO SECURE THE HOOD IF THE PRIMARY HOOD LATCH IS NOT PROPERLY CLOSED OR OTHERWISE MALFUNCTIONS.IN THESE COMPLAINTS, THE SECONDARY HOOD LATCH MALFUNCTIONED, APPARENTLY DUE TO CORROSION, AND DID NOT LATCH.DODGE CONDUCTED RECALL 01V-040 IN 1999 TO ADDRESS SIMILAR PROBLEMS ON MODEL YEAR 1994-1997 DODGE RAM PICKUP TRUCKS.THE INFORMATION CHRYSLER PROVIDED IN RESPONSE TO ODI'S INFORMATION REQUEST LETTER INDICATED THAT THE MY 2000 AND 2001 VEHICLES WERE EQUIPPED WITH SECONDARY HOOD LATCHES WITH STAINLESS STEEL RETURN SPRINGS, AS OPPOSED TO THE EARLIER RECALLED TRUCKS THAT HAD ZINC COATED CARBON STEEL RETURN SPRINGS.THE RECALLED COMPONENTS WERE SUSCEPTIBLE TO CORROSION-INDUCED FAILURE DUE TO THE TYPE OF MATERIAL USED, WHEREAS THE CORROSION FAILURES IN THE NEWER MODELS APPEAR TO BE DUE TO LUBRICATION LOSS OVER TIME (REGULAR APPLICATION OF GREASE IS ADVISED PER INSTRUCTIONS IN THE OWNERS' MANUAL). ODI'S REVIEW OF CHRYSLER'S WARRANTY, COMPLAINT, AND INJURY DATA FOR THE 2000 AND 2001 VEHICLES INDICATES THAT THE RATES FOR SUBJECT VEHICLES ARE LOW AND ARE DECLINING.A POTENTIAL DEFECT TREND HAS NOT BEEN IDENTIFIED.THIS INVESTIGATION IS CLOSED.

LATCHES/LOCKS/LINKAGES:HOOD:LATCH
PE02049ClosedPreliminary Evaluation

TIRE VALVE

Opened Jun 3, 2002
Closed Oct 1, 2002
TIRES

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Steering
Filed Jul 4, 2020

AT SPEEDS ABOVE 55 MPH AND AS SEMI TRUCKS PASS ME THIS ROADTREK 190 VERILITE DODGE RAM 3500 UNCONTROLABLY MOVE A FOOT TO 2 FEET TOWARD THE CENTER LINE OF THE ROAD WHICH I FEAR COULD CAUSE A HEAD ON COLLISION. I HAVE TRIED VARIOUS TIRE PRESSURES TO REMEDY THE PROBLEM WITHOUT SUCCESS. I BASICALLY LOOSE CONTROL OF THE STEERING. THE VEHICLE HAS ONLY 30,000 MILES AND EXCELLENT TREAD ON TIRES.

NHTSA ID
11337416
Incident
Jun 29, 2020
Mileage
30,000 mi
Filed May 24, 2020

THE DASHBOARD HAS CRUMPLED UP AND CAVE IN THE PLASTIC HAS DETERIORATED ALSO RUST HAS DEVELOPED UNDER THE DOORS AN UNDERBODY

NHTSA ID
11325699
Incident
Mar 23, 2020
Mileage
76,000 mi
Powertrain (other)
Filed Jul 5, 2018

MY TRUCK WAS IN PARK BUT STILL RUNNING. I GOT OUT TO SHUT THE GATE AND THE TRUCK STARTED TO ACCELERATE BACKWARDS, ROLLING THROUGH MY GATE, KNOCKING DOWN PART OF A NEIGHBOR'S FENCE, OVER TWO CEMENT PARKING STOPS AND INTO A TREE. WHEN I GOT TO THE TRUCK, IT WAS STILL RUNNING AND STILL IN PARK.

NHTSA ID
11109759
Incident
Jul 5, 2018
Mileage
155,000 mi
Airbags
Filed Nov 23, 2017

MY DASHBOARD IS FALLING APART. THERE ARE PIECES OF PLASTIC EVERYWHERE INCLUDING RIGHT IN FRONT OF THE AIRBAG, WHICH WOULD QUITE LITERALLY TURN INTO FLYING DEATH PARTICLES IF THE AIRBAG EVER WENT OFF, COMPLETELY DEFEATING THE PURPOSE OF THE AIRBAG. THIS REALLY SHOULD BE A RECALL ISUE AS IT HAS QUITE A BIG IMPACT ON SAFETY OF THE AIRBAG SYSTEM WITH BRITTLE PLASTIC SHARDS FLYING EVERYWHERE. THIS DIDN'T HAPPEN ALL AT ONCE, IT'S HAPPENED OVER THE YEARS, AND I EVEN KEEP A DASH COVER ON IT SINCE THE DAY I GOT IT. THE PLASTIC IS JUST SIMPLY POOR QUALITY, IT'S NOT FROM SUN FADING, OR ANYTHING ELSE.

NHTSA ID
11048142
Incident
Sep 7, 2016
Mileage
300,000 mi
Body & structure
Filed Jan 26, 2017

PLASTIC DASH IS CRACKING AND LOOSE SHARP PIECES HAVE BEEN COMING OFF INTO THE CABIN

NHTSA ID
10947754
Incident
Jan 1, 2008
Mileage
90,000 mi
Tires & wheels
Filed Sep 2, 2015

TL* THE CONTACT OWNS A 2001 DODGE RAM 3500 EQUIPPED WITH BF GOODRICH MUD TERRAIN T/A KM2 (NA) TIRES, SIZE: LT255/85R16. WHILE DRIVING APPROXIMATELY 55 MPH, AN ABNORMAL NOISE WAS HEARD NEAR THE REAR DRIVER SIDE OF THE VEHICLE. AS A RESULT, THE VEHICLE SWAYED FROM SIDE TO SIDE; HOWEVER, THE CONTACT WAS ABLE TO AVOID A CRASH. THE CONTACT PULLED OVER AND DISCOVERED THAT THE REAR DRIVER SIDE TIRE WAS BLOWN. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS CONFIRMED THAT THE TREAD SEPARATED FROM THE REAR DRIVER SIDE TIRE AND NEEDED TO BE REPLACED. THE TIRE WAS REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE VEHICLE FAILURE MILEAGE WAS 300,000 AND THE TIRE FAILURE MILEAGE WAS 10,000. THE VIN AND DOT NUMBER WERE UNAVAILABLE.

NHTSA ID
10760931
Incident
Jul 28, 2015
Mileage
300,000 mi
Body & structureElectrical
Filed Aug 21, 2015

THE DASH ON THIS TRUCK HAS CRACKED AND FALLEN IN, EXPOSING THE WIRING INSIDE THE DASH TO THE SUN. THE WIRING INSULATION IS NOT RATED FOR EXPOSURE TO DIRECT SUNLIGHT (UV EXPOSURE) AND IS DECOMPOSING, PUTTING THE TRUCK AT RISK OF A FIRE INITIATING INSIDE THE CAB AT HIGHWAY SPEEDS, DUE TO EXPOSED WIRING SHORTING TO GROUND. DODGE REFUSES TO REMEDY IT, DESPITE NUMEROUS ATTEMPTS TO RESOLVE THE ISSUE WITH THEM. IT IS MY UNDERSTANDING THAT THIS IS A WIDESPREAD ISSUE, YET THE NHTSB HAS NOT FORCED CHRYSLER/FIAT INTO A RECALL, CLAIMING THAT IT ISN'T A SAFETY ISSUE. DO YOU NEED TO SEE DEATH BEFORE YOU ACT?

NHTSA ID
10750341
Incident
Apr 7, 2008
Mileage
72,000 mi
Other / unspecifiedSuspension
Filed Jul 30, 2015

TL* THE CONTACT OWNS A 2001 DODGE RAM 3500. WHILE DRIVING APPROXIMATELY 40 TO 45 MPH OVER A BUMP IN THE ROAD, THE VEHICLE SHOOK VIOLENTLY. THE FAILURE RECURRED. THE MECHANIC DIAGNOSED THAT THE VEHICLE HAD THE "DEATH WOBBLE". THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 75,000. UPDATED 03/09/16*LJ *CN

NHTSA ID
10744998
Incident
Mar 18, 2005
Mileage
75,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

9004275

ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER

KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not program to the vehicle, use the "AC" NIC level part and submit a part warranty.

9004275

ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER

KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not program to the vehicle, use the "AC" NIC level part and submit a part warranty.

23-015-20

EQUIPMENT; STRUCTURE

Disinfectant Solution Recommended for COVID-19

08-049-20

ELECTRICAL SYSTEM; EQUIPMENT

Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.

DOR-X6W2U-06

AIR BAGS; ELECTRICAL SYSTEM

This SKU is a Clock Spring. The customer communication requested return of unsold inventory to inspect the internal spring. If the internal spring is not seated, the electrical circuit for the horn is disconnected and the horn will not function. The horn electrical circuit does not affect the airbag circuit.

31-006-19

STRUCTURE

Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Dodge Ram 3500 by model year
YearComplaintsRecallsInvestigationsIssue Index
2015000
2014000
20123659154.1
20112235156.0
20101509256.9
20091055361.7
200817311363.8
200721014465.3
200625711660.5
20051967767.7
20042147870.1
20032869657.7
2002441036.2
2001Viewing1301250.2
2000581252.2
19991041149.2
19981051152.6
19971251150.4
19961241252.0
19951081653.5
1994701754.8
1993200131.4
1992100130.5
1991402

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.