RoadVitals

1998 Dodge Ram 3500

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
105
Latest Dec 3, 2018
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Mar 28, 2008
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
1
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
22
11 injuries, 0 deaths reported

Overview

Our database contains 105 NHTSA owner-reported complaints for the 1998 Dodge Ram 3500, most frequently naming the brakes, transmission and exterior lighting categories. 1 safety recall has been issued covering this model year; 1 NHTSA investigation names it; and 19 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
08E027000

STEERING:LINKAGES:TIE ROD ASSEMBLY

Mar 28, 2008
5,700 units potentially affected
The defect: AFFINIA IS RECALLING 5,700 AFTERMARKET CHASSIS TIE ROD ASSEMBLIES MANUFACTURED FROM MARCH 28, 2006 THROUGH MARCH 17, 2008, SOLD FOR USE ON MY 1998 AND 1999 DODGE RAM 2500 AND 3500 HEAVY DUTY TRUCKS. THE DUST SEAL SUPPLIED WITH THE CHASSIS TIE RODS WERE MANUFACTURED TO THE WRONG SPECIFICATION. AS A CONSEQUENCE, THE DUST SEAL MAY PREVENT THE BALL STUD OF THE CHASSIS TIE ROD FROM PROPERLY SEATING INTO THE TAPER OF THE VEHICLE STEERING KNUCKLE DURING AFTERMARKET INSTALLATION.
The risk: IF THIS CONDITION REMAINS UNDETECTED, THE BOLT CAN EVENTUALLY UNSEAT COMPLETELY, CAUSING THE AFFECTED WHEEL TO DISENGAGE FROM THE STEERING MECHANISM, POSSIBLY RESULTING IN A CRASH.
The remedy: AFFINIA WILL NOTIFY OWNERS AND REPLACE THE AFFECTED CHASSIS TIE ROD ASSEMBLIES FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING APRIL 2008. OWNERS MAY CONTACT AFFINIA AT 734-827-5400.
AFFINIA GROUP, INC.View on NHTSA.gov

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

PE02049ClosedPreliminary Evaluation

TIRE VALVE

Opened Jun 3, 2002
Closed Oct 1, 2002
TIRES

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

View all 105
Electrical
Filed Dec 3, 2018

AT LEAST THE THIRD TIME I HAVE REPLACE THE HEADLIGHT SWITCH, TWICE THE HARNESS BECAUSE IT MELTED TOGETHER. AND NOW TODAY HAVING TO REPLACE MARKER WIRE (GREEN WITH WHITE STRIPE) AND IT IS TO HOT TO TOUCH, THE WIRE HAS GONE STIFF AND HARD AND I AM AFRAID IT WILL CAUSE A FIRE THIS TIME.

NHTSA ID
11155548
Incident
Dec 1, 2018
Mileage
360,000 mi
Filed Nov 12, 2017

DASHBOARD IS CRACKED AND DISINTEGRATING

NHTSA ID
11045458
Incident
Jun 14, 2017
Filed Jul 31, 2017
1 injury reported

DASHBOARD IS DISINTEGRATING AND HAS SHARP SHARDS THAT CUTS HANDS WHEN CLEANING IT.

NHTSA ID
11011839
Incident
Jul 18, 2017
Mileage
121,613 mi
Visibility
Filed Jul 30, 2017

DEFROSTER WON'T WORK DUE TO BROKEN DASH

NHTSA ID
11011520
Incident
Sep 30, 2003
Filed Jul 24, 2017

BROKEN DASH. I BOUGHT TRK NEW IN 98. IN 2000 I FOUND A CRACK IN MY DASH. I WENT TO MY LOCAL DEALER AND THE SERV. MNGR. ADVISED IT WAS A COSMETIC ISSUE THEREFORE NOT COVERED BY WARRANTY. I DID NOT REPLACE DASH AS IT WAS QUOTED AS OVER 750 TO R/R. OVER YEARS IT HAS GOTTEN WORSE. FOR LAST COUPLE OF YEARS SMALL PIECES OF THE DASH WOULD BLOW OUT OF THE A/C VENTS STRIKING ME IN THE FACE WHILE DRIVING. VERY DANGEROUS ISSUE.

NHTSA ID
11010286
Incident
Jan 1, 2000
Mileage
56,000 mi
BrakesSteeringSuspension
Filed Mar 21, 2016

TL* THE CONTACT OWNS A 1998 DODGE RAM 3500. WHILE DRIVING 5 MPH, THE VEHICLE PULLED TO THE RIGHT INDEPENDENTLY. WHILE MAKING A LEFT TURN, THE FRONT PASSENGER SIDE WHEEL DETACHED. THE ANTI-BRAKE AND BRAKE SYSTEM WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE WHEEL BEARING FAILED DUE TO THE TIE RODS AND THE WHEEL HUB NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE TIE RODS WERE NOT REPLACED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 08E027000 (STEERING). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 173,000.

NHTSA ID
10850744
Incident
Mar 3, 2016
Mileage
173,000 mi
BrakesExterior lightingPowertrain (other)
Filed Mar 2, 2016

TAKATA RECALL SITTING IN PARK AND THE TRANSMISSION BUCKED TRIED TO GO FORWARD EVEN AGAINST THE BRAKES

NHTSA ID
10839514
Incident
Mar 1, 2016
Mileage
350,000 mi
SteeringSuspension
Filed Dec 16, 2014

DRIVING ON A HIGHWAY TRAVELING AT 75 MPH, THE VEHICLE SUDDENLY SHOOK VIOLENTLY AND IT WAS VERY DIFFICULT TO KEEP A GRIP ON THE STEERING WHEEL OR SWITCH TO THE BRAKE PEDAL. I WAS THRUST AROUND IN MY SEAT AND ITEMS FROM UNDER THE BACK SEAT WERE THROWN FORWARD INTO THE DASH OF THE VEHICLE AS WELL. VEHICLES AROUND ME ALSO NOTICED AND SLOWED DOWN AND STEERED CLEAR OF MY VEHICLE. I WAS ABLE TO SLOW TO A STOP AT THE CURB AND IT STOPPED. THAT WAS THE FIRST INCIDENT. I DID LOOK OVER THE FRONT END AND FELT THE TIE-RODS, ECT TO TEST AND EVERYTHING IS TIGHT AS IT SHOULD BE AND NOTHING VISIBLE TO CAUSE THIS PROBLEM. IT HAPPENED AGAIN A WEEK LATER TRAVELING AT 65 MPH. IT HAS OCCURRED OCCASIONALLY SINCE THOSE INCIDENTS IN JUNE AND THE SPEED SEEMS TO BE LESS EACH TIME. I HAVE AVOIDED DRIVING IT FOR FEAR I WILL WRECK AND KILL MYSELF OR SOMEONE ELSE. I HAVE RESEARCHED AND FOUND IT IS THE "DEATH WOBBLE" THAT CHRYSLER HAS BEEN INVESTIGATED FOR AND DID A RECALL ON. BUT, THE RECALL DOES NOT COVER ALL SECOND GENERATION DODGE PICKUPS, SUCH AS MINE. THIS MUST BE NOTICED AND THE RECALL MUST COVER ALL TRUCKS IN THE SECOND GENERATION CLASS AS WELL. I WILL SUE IF I WRECK THIS TRUCK DURING A DEATH WOBBLE. *TR

NHTSA ID
10664549
Incident
Jun 24, 2014
Mileage
300,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

9004275

ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER

KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not program to the vehicle, use the "AC" NIC level part and submit a part warranty.

9004275

ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER

KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not program to the vehicle, use the "AC" NIC level part and submit a part warranty.

08-049-20

ELECTRICAL SYSTEM; EQUIPMENT

Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.

DOR-X6W2U-06

AIR BAGS; ELECTRICAL SYSTEM

This SKU is a Clock Spring. The customer communication requested return of unsold inventory to inspect the internal spring. If the internal spring is not seated, the electrical circuit for the horn is disconnected and the horn will not function. The horn electrical circuit does not affect the airbag circuit.

31-003-19

EQUIPMENT

Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.

3100319

STRUCTURE

Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Dodge Ram 3500 by model year
YearComplaintsRecallsInvestigationsIssue Index
2015000—
2014000—
20123659154.1
20112235156.0
20101509256.9
20091055361.7
200817311363.8
200721014465.3
200625711660.5
20051967767.7
20042147870.1
20032869657.7
2002441036.2
20011301250.2
2000581252.2
19991041149.2
1998Viewing1051152.6
19971251150.4
19961241252.0
19951081653.5
1994701754.8
1993200131.4
1992100130.5
1991402—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.