EXTERIOR LIGHTING:HEADLIGHTS:SWITCH
1997 Dodge Ram 3500
Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Overview
Our database contains 125 NHTSA owner-reported complaints for the 1997 Dodge Ram 3500, most frequently naming the exterior lighting, transmission and brakes categories. 1 safety recall has been issued covering this model year; 1 NHTSA investigation names it; and 15 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaint activity over time
When owners filed reports about this model year
View as table
| Month | Complaints filed | Cumulative |
|---|---|---|
| Aug 2000 | 1 | 43 |
| Oct 2000 | 1 | 44 |
| Nov 2000 | 1 | 45 |
| Apr 2001 | 5 | 50 |
| May 2001 | 1 | 51 |
| Jul 2001 | 1 | 52 |
| Aug 2001 | 3 | 55 |
| Jan 2002 | 1 | 56 |
| Feb 2002 | 1 | 57 |
| Mar 2002 | 2 | 59 |
| May 2002 | 1 | 60 |
| Aug 2002 | 2 | 62 |
| Oct 2002 | 1 | 63 |
| Nov 2002 | 3 | 66 |
| Jan 2003 | 3 | 69 |
| Feb 2003 | 4 | 73 |
| Mar 2003 | 1 | 74 |
| May 2003 | 1 | 75 |
| Jun 2003 | 1 | 76 |
| Jul 2003 | 1 | 77 |
| Nov 2003 | 1 | 78 |
| Feb 2004 | 2 | 80 |
| Mar 2004 | 1 | 81 |
| Jun 2004 | 1 | 82 |
| Jul 2004 | 3 | 85 |
| Mar 2005 | 1 | 86 |
| Apr 2005 | 1 | 87 |
| May 2005 | 1 | 88 |
| Aug 2005 | 1 | 89 |
| Oct 2005 | 1 | 90 |
| Jan 2006 | 2 | 92 |
| Feb 2006 | 1 | 93 |
| Aug 2006 | 1 | 94 |
| Sep 2006 | 1 | 95 |
| Nov 2006 | 1 | 96 |
| Jan 2007 | 4 | 100 |
| Jul 2007 | 1 | 101 |
| Sep 2007 | 1 | 102 |
| Jan 2008 | 1 | 103 |
| Jul 2008 | 1 | 104 |
| Jul 2009 | 1 | 105 |
| Sep 2009 | 1 | 106 |
| Mar 2010 | 1 | 107 |
| Jul 2010 | 1 | 108 |
| Aug 2010 | 1 | 109 |
| Dec 2010 | 2 | 111 |
| Mar 2011 | 1 | 112 |
| Jun 2011 | 1 | 113 |
| Aug 2011 | 1 | 114 |
| Nov 2011 | 1 | 115 |
| Aug 2012 | 1 | 116 |
| Jan 2013 | 1 | 117 |
| Jul 2014 | 1 | 118 |
| Oct 2014 | 1 | 119 |
| Jul 2015 | 1 | 120 |
| Sep 2015 | 1 | 121 |
| Nov 2016 | 1 | 122 |
| Dec 2016 | 1 | 123 |
| Jan 2018 | 1 | 124 |
| Mar 2019 | 1 | 125 |
What owners report
Complaints grouped by the component NHTSA recorded
- Exterior lighting2518.1%
- Transmission2014.5%
- Brakes1712.3%
- Fuel system1510.9%
- Steering107.2%
- Suspension85.8%
- Electrical75.1%
- Powertrain (other)64.3%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Safety recalls
1 campaign cover this model year
Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.
Check a VIN on NHTSA.govSafety investigations
NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.
SEAT BACK FAILURE
ODI HAS IDENTIFIED 30 INCIDENTS WHERE IT IS ALLEGED THE SEAT BACK COLLAPSED IN A REAR IMPACT CRASH.THESE INCIDENTS ARE ALLEGED TO HAVE CONTRIBUTED TO 23 INJURIES AND TWO DEATHS.THE DATA PRESENTED TO ODI SHOW THAT THE SEAT BACK STRENGTH OF THE FRONT SEATS COMPLY WITH FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 207. SEATING SYSTEM.ACCORDING TO DAIMLERCHRYLSER THE FRONT SEATS WERE DESIGNED TO COLLAPSE REARWARD IN REAR IMPACT CRASHES AS PART OF THE ENERGY ABSORPTIONCAPABILITIES OF THE SEATING SYSTEM TO REDUCE THE CHANCE OF SERIOUS INJURY TO THE OCCUPANT.RATES OF OCCURANCE WERE COMPARED TO PEER VEHICLES, AND IT WAS SHOWN THAT THE PERFORMACE OF THE SUBJECT VEHICLE WAS COMPARABLE TO THOSE VEHICLES.IN VIEW OF THE FORGOING, IT IS UNLIKELY THAT NHTSA WOULD ISSUE AN ORDER FOR THE NOTIFICATION REMEDY OF A SAFETY DEFECT IN THE SUBJECT VEHICLES AS DEFINED BY THE PETITIONER AT THE CONCLUSION OF THE INVESTIGATION REQUESTED IN THE PETITION.THERFORE, IN VIEW OF THE NEED TO ALLOCATE AND PRIORITIZE THE NHTSA'S LIMITED RESOURCES TO BEST ACCOMPLISH THE AGENCY'S MISSION, THE PETITION IS DENIED.FOR FURTHER DETAILS, REFER TO ODI'S RESPONSE TO THE PETITION PUBLISHED IN THE FEDERAL REGISTER VOL.69, NO. 60 , DATED MARCH 29, 2004.
Recent owner complaints
Reports submitted to NHTSA, shown in the owner's own words
TL* THE CONTACT OWNS A 1997 DODGE RAM 3500. WHILE DRIVING VARIOUS SPEEDS, THE HEADLIGHTS FAILED TO OPERATE. THERE WERE NO WARNING INDICATORS ILLUMINATED. CALLAWAY CHRYSLER DODGE JEEP RAM (809 S WESTMINSTER AVE, FULTON, MO 65251, (855) 486-1440) DIAGNOSED THAT THE HEADLIGHT SWITCH WAS MELTED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED AGAIN. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 253,363.
- NHTSA ID
- 11191481
- Incident
- Nov 1, 2018
- Mileage
- 253,363 mi
THERE IS NO RELAY TO HEADLIGHT SWITCH CAUSING PIGTAIL TO MELT MULTIPLE TIMES. COULD CAUSE FIRE WHILE DRIVING.... PIGTAIL MELTS AND HEADLIGHTS SHUT OFF DURING DRIVE.
- NHTSA ID
- 11065790
- Incident
- Jan 29, 2018
- Mileage
- 70,000 mi
I PURCHASED THIS VEHICLE USED APPROX IN 2007 BUT HAVE NOT RECEIVE ANY NOTICE ON RECALLS. THERE WAS SOMETHING ONE TIME I TOOK INTO FEAR LET ABOUT WINDOW I THINK. RECENTLY I WAS TALKING WITH PREVIOUS OWNER AND FOUND OUT THEY WERE STILL GETTING INFO ON TRUCK OCCASIONAL BUT THREW AWAY AS THEY'D SOLD AND ASSUME I WAS GETTING SAME RECALL NOTICES. I'VE HAD REPLACE TRANSMISSION CAUSE BURN OUT ON LONG TRIP FROM FAIRBANKS APPROX 1 1/2 YEAR AGO LOST MOST FLUID JUST AS I PULL IN TO WASILLA. PAINT HAS PEAKED IN AREA OR TWO AND MY HEADLIGHTS STARTED WORKING INTERMITTENT YESTERDAY. HAD ISSUES WITH POWER BOAST AS WELL IN PAST ALONG WITH LACK OF HEAT IN WINTER. REPLACED INJECTORS SAME YEAR I PURCHASED
- NHTSA ID
- 10936778
- Incident
- Dec 21, 2016
- Mileage
- 200,000 mi
A PASSENGER SAT AN ITEM ON THE DASH, THE DASH SHATTERED AND PIECE FLEW IN MY EYE WHILE DRIVING, I ALMOST WRECKED THE TRUCK ON BUSY INTERSTATE 75. ITEM WASN'T VERY HEAVY AND SHOULD NOT HAVE BROKEN THE DASH, IT'S LIKE THE WHOLE DASH ROTTED AT ONCE & CAME APART, VERY DANGEROUS.
- NHTSA ID
- 10926336
- Incident
- Nov 15, 2016
- Mileage
- 200,000 mi
WHILE DRIVING IN HEAVY RAIN, WATER ENTERED AND NEARLY FILLED THE HEADLAMP ENCLOSURE CAUSING THE HALOGEN LAMP TO BURST.
- NHTSA ID
- 10776400
- Incident
- Sep 5, 2015
- Mileage
- 98,000 mi
TL* THE CONTACT OWNS A 1997 DODGE RAM 3500. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STARTED TO SHAKE VIOLENTLY. THE CONTACT STATED THAT THE WHEN THE TRANSMISSION WAS SHIFTED INTO REVERSE, IT FAILED TO ENGAGE. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT TAKEN TO A DEALER OR DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.
- NHTSA ID
- 10745392
- Incident
- Jul 1, 2007
- Mileage
- 70,000 mi
WAS DRIVING AND HEADLIGHTS UNEXPECTEDLY WENT OUT. TURNED SWITCH OFF AND BACK ON AND LIGHTS WOULD COME BACK ON EACH TIME, BUT WOULD IMMEDIATELY GO BACK OFF. DID SO THREE CONSECUTIVE TIMES. TURNED ON EMERGENCY FLASHERS TO GET HOME. THEY WENT OFF A TOTAL OF 6 TIMES IN A 3 MILE TRIP. I FOUND A RECALL ON LIGHT DUTY ONLY, BUT NOTHING ON MY TRUCK. THEY NEED TO BE INCLUDED IN THE RECALL. THIS IS VERY HAZARDOUS , ALMOST WRECKED THE TRUCK BECAUSE THIS HAPPENED AT 1130 AT NIGHT WHEN I WENT TO PICK UP MY SON FROM A FOOTBALL GAME. I WAS ON VERY DANGEROUS SWITCH-BACK CURVES WHEN THEY WENT OUT THE THREE CONSECUTIVE TIMES. *TR
- NHTSA ID
- 10643097
- Incident
- Sep 24, 2014
- Mileage
- 140,000 mi
POWER STEER/BRAKE FLUID MASTER CYLINDER LEAKED INTO CAB OF TRUCK SATURATING THE CARPETS BEFORE IT COULD BE DISCOVERED. SAFETY FEAR OF CARPET SOAKED WITH POWER STEERING FLUID. *TR
- NHTSA ID
- 10608223
- Incident
- Apr 5, 2010
- Mileage
- 198,000 mi
Manufacturer communications
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
ELECTRICAL SYSTEM; EQUIPMENT
Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.
EQUIPMENT; STRUCTURE
Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
EQUIPMENT
Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
STRUCTURE
Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
EQUIPMENT; STRUCTURE
Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
STRUCTURE
Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Compare model years
Complaint and recall counts across every year of this model
| Year | Complaints | Recalls | Investigations | Issue Index |
|---|---|---|---|---|
| 2015 | 0 | 0 | 0 | — |
| 2014 | 0 | 0 | 0 | — |
| 2012 | 365 | 9 | 1 | 54.1 |
| 2011 | 223 | 5 | 1 | 56.0 |
| 2010 | 150 | 9 | 2 | 56.9 |
| 2009 | 105 | 5 | 3 | 61.7 |
| 2008 | 173 | 11 | 3 | 63.8 |
| 2007 | 210 | 14 | 4 | 65.3 |
| 2006 | 257 | 11 | 6 | 60.5 |
| 2005 | 196 | 7 | 7 | 67.7 |
| 2004 | 214 | 7 | 8 | 70.1 |
| 2003 | 286 | 9 | 6 | 57.7 |
| 2002 | 44 | 1 | 0 | 36.2 |
| 2001 | 130 | 1 | 2 | 50.2 |
| 2000 | 58 | 1 | 2 | 52.2 |
| 1999 | 104 | 1 | 1 | 49.2 |
| 1998 | 105 | 1 | 1 | 52.6 |
| 1997Viewing | 125 | 1 | 1 | 50.4 |
| 1996 | 124 | 1 | 2 | 52.0 |
| 1995 | 108 | 1 | 6 | 53.5 |
| 1994 | 70 | 1 | 7 | 54.8 |
| 1993 | 20 | 0 | 1 | 31.4 |
| 1992 | 10 | 0 | 1 | 30.5 |
| 1991 | 4 | 0 | 2 | — |
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.