RoadVitals

1997 Toyota Avalon

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
125
Latest Aug 8, 2016
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Sep 17, 1997
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
1
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
12
8 injuries, 1 deaths reported

Overview

Our database contains 125 NHTSA owner-reported complaints for the 1997 Toyota Avalon, most frequently naming the steering, suspension and brakes categories. 1 safety recall has been issued covering this model year; 1 NHTSA investigation names it; and 58 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

SERVICE BRAKES, HYDRAULIC:POWER ASSIST

Sep 17, 1997
18,746 units potentially affected
The defect: VEHICLE DESCRIPTION: PASSENGER VEHICLES ORIGINALLY SOLD OR CURRENTLY REGISTERED IN THE STATES OF ALASKA, COLORADO, IDAHO, ILLINOIS, IOWA, KANSAS, MAINE, MICHIGAN,MINNESOTA, MONTANA, NEBRASKA, NEVADA, NEW HAMPSHIRE, NEW YORK, NOTH DAKOTA, SOUTH DAKOTA, VERMONT, WISCONSIN, AND WYOMING. A CONDITION CAN OCCUR WHERE ACCUMULATED MOISTURE CAN TEMPORARILY FREEZE IN THE BRAKE VACUUM HOSE IF THE VEHICLE IS USED IN EXTREMELY COLD CLIMATES FOR AN EXTENDED PERIOD OF TIME.
The risk: THIS CAN RESULT IN THE ELIMINATION OF VACUUM ASSIST TO THE BRAKES THAT CAN INCREASE STOPPING DISTANCES AND COULD LEAD TO A VEHICLE CRASH.
The remedy: DEALERS WILL INSTALL A NEW DESIGN BRAKE VACUUM HOSE.
TOYOTA MOTOR CO., LTD.View on NHTSA.gov

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

DP02004ClosedDefect Petition

ENGINE SEIZURE

Opened Apr 30, 2002
Closed Jun 20, 2002
ENGINE AND ENGINE COOLING

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Body & structureSuspension
Filed Aug 8, 2016

TL* THE CONTACT OWNS A 1997 TOYOTA AVALON. WHILE DRIVING 40 MPH, THE REAR PASSENGER TIRE MADE LOUD NOISES. THE FAILURE OCCURRED CONSTANTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE LATERAL ARM SNAPPED OFF THE SUBFRAME DUE TO SEVERE CORROSION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 139,000. UPDATED 11/03/16*LJ *TR

NHTSA ID
10894082
Incident
Aug 4, 2016
Mileage
139,000 mi
Tires & wheels
Filed Jun 26, 2015

WHEN I BROUGHT MY CAR INTO THE TIRE DEALERSHIP WHERE I HAD PURCHASED MY TIRES COMPLAINING OF A SHAKING STEERING WHEEL (THINKING ONE OF MY TIRES HAD LOST A BALANCE WEIGHT), THAT'S WHEN I DISCOVERED 3 OF THE 4 TIRES I HAD PURCHASED A YEAR AGO SEPTEMBER (AND WHICH HAD ONLY 14,000 MILES OF WEAR) HAD ALL EXPERIENCED THE STEEL BELT SEPARATING INSIDE THE TIRE. UPDATED 09/02/15*LJ UPDATED 10/31/2017*CN

NHTSA ID
10730642
Incident
Jun 22, 2015
Airbags
Filed Jan 19, 2015
Crash reported1 injury reported

MAKING A LEFT HAND TURN AFTER STOPPING AT A STOP SIGN, GOING APPROX. 10 MPH, THE RIGHT FRONT TIRE (ONLY) BUMPED INTO A RAILROAD TRACK AND THE SENSORS TOLD THE CAR IT HAD A FRONT END COLLISION AND BOTH AIRBAGS DEPLOYED EVEN THOUGH NO ONE WAS IN THE PASSENGER SEAT. THIS EXPLOSION BUSTED THE FRONT WINDSHIELD, PASSENGER SIDE GLASS, KNOCKED THE FRONT GRILL OFF, ETC.. AS THE DRIVER MY FACE WAS CUT AND MY LEFT EYE LENS WAS BLOWN OUT FROM THE EXPLOSION AND FLYING SHRAPNEL AND SO I NOW HAVE A TRANSPLANTED LEFT EYE LENS WITH A SERIAL NUMBER AND POOR EYESIGHT. *TR

NHTSA ID
10676454
Incident
Jul 9, 2014
Mileage
220,000 mi
Fuel system
Filed Dec 31, 2014

THE TUBING FROM THE FILLER NECK TO THE FUEL TANK IS SUBJECT TO RUST. THE RUST RESULTS IN HOLES IN THE TUBE. FUEL SPILLS OUT DURING REFUELING AND ACCELERATION. *JS

NHTSA ID
10669434
Incident
Dec 3, 2014
Mileage
170,000 mi
Driver assistanceInterior & seatsOther / unspecified
Filed Nov 5, 2014

AUTO LOCKING SYSTEM LOCKS DOORS WHILE DOORS ARE OPEN OR CLOSED AND YOU ARE GETTING OUT OF CAR OR PUTTING GROCERS IN IF UR KEYS ARE IN CAR IT STILL LOCKS I HAVE BEEN LOCKED OUT MANY TIMES IT IS VERY FRUSTRATING AND DANGEROUS ESPECIALLY WHEN UR DAUGHTER BORROWS YOUR CAR AND GETS HER9 MONTH OLD BABY LOCKED IN AT 95 DEGREES AT 11AM IN FLORIDA IN THE SUN IN A PARKING LOT.THE LOCKSMITH COULD NOT OPEN THE DOOR CAUSE EVERY TIME HE POP THE LOCK THE SYSTEM WOULD RELOCK IT SELF IMMEDIATELY .THIS IS A REAL PROBLEM .SOME TIMES IT LOCKS ITSELF IN SECONDS OR MINS.IT HAS A MIND OF ITS OWN. *TR

NHTSA ID
10652661
Incident
Oct 8, 2013
Mileage
142,206 mi
BrakesDriver assistance
Filed Apr 9, 2014
1 injury reported

I WAS ON MY WAY TO COLLEGE AT 7:45 A.M HEADING HIGHWAY 72 WEST. MY CAR STARTED TO ACCELERATED FROM 75MPH TO 100 MPH. I PUSHED, PRESSED, AND PUMPED MY BRAKES THAT WOULDN'T WORK. I PRESSED DOWN MY EMERGENCY BRAKE WHICH DID NOT WORK EITHER. I TRAVELED ABOUT TEN TO FIFTEEN MINUTES BEFORE CAR JUST SUDDENLY CAME TO A STOP SMOKING FROM MY TIRES AND UNDER THE HOOD. I IMMEDIATELY JUMPED OUT OF THE CAR SCREAMING THANKING GOD FOR MY LIFE HE SPARED. I WAS TRAUMATIZED AT THIS POINT. I DID COME TO MYSELF AND DIALED 911 FOR THE FIRE TRUCKS BECAUSE MY CAR WAS SMOKING SO BAD.NEXT DAY TOYOTA COMPANY SAID IT WAS MY COIL PACK AND CHARGED ME TO FIX IT BUT I AM NOW TERRIFIED OF THIS CAR AND REFUSE TO DRIVE IT ANYMORE. I HAVE SINCE HAD SEVERE NIGHTMARES EVERY NIGHT SINCE THIS ACCIDENT THAT COULD'VE BEEN DEADLY. *TR

NHTSA ID
10578759
Incident
Apr 2, 2014
Mileage
295,000 mi
Body & structureSuspension
Filed Oct 30, 2012

NOISE COMING FROM REAR OF CAR, UPON INSPECTION, REAR SUSPENSION CROSSMEMBER WAS RUSTED OUT. NO OTHER SIGNIFICANT RUST UNDER CAR. CROSSMEMBER FAILED PREMATURELY. *TR

NHTSA ID
10482650
Incident
Oct 13, 2012
Mileage
240,000 mi
Suspension
Filed Mar 26, 2012

TL* THE CONTACT OWNS A 1997 TOYOTA AVALON. THE CONTACT STATED THAT WHILE HAVING ROUTINE MAINTENANCE PERFORMED ON THE VEHICLE, THE CONTACT WAS NOTIFIED THAT THE DRIVER SIDE CONTROL ARM WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, SHORTLY AFTER LEAVING THE DEALER THE VEHICLE BEGAN TO SWERVE FROM SIDE TO SIDE ABNORMALLY. THE VEHICLE WAS TAKEN BACK TO THE LOCAL MECHANIC WHO WAS THEN UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE AND THE FAILURE WAS NOT CORRECTED. THE FAILURE AND THE CURRENT MILEAGE WAS 130,000.

NHTSA ID
10453006
Incident
Feb 20, 2012
Mileage
130,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

TSB003220

AIR BAGS; EQUIPMENT; VEHICLE SPEED CONTROL

TSB: Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1979 ? 2023 model year vehicles may be available provided the requests meet the criteria listed in this Service Bulletin. Follow the Procurement Procedure in this bulletin to request a replacement certification label or VIN plate.

TTT063620

BACK OVER PREVENTION; SERVICE BRAKES, HYDRAULIC

TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions

Toyota PRO19-02

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; TIRES; WHEELS

POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Toyota. This information must be kept near the point of vehicle sale and be available to any customer that requests it. Customers can find this information on the Owner?s section of Toyota.com. Dealers can locate a copy of this guide on the Claims Processing & Resource Center in Dealer Daily as well.

Toyota Safety Re

AIR BAGS

Toyota Safety Recall and Service Campaign - Technician Certification Requirements

T-TT-0636-20 Rev

BACK OVER PREVENTION; SERVICE BRAKES

TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions.

T-SB-0032-20 Rev

EQUIPMENT

TSB: Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1979 ? 2021 model year vehicles may be available provided the requests meet the criteria listed in this Service Bulletin. Follow the Procurement Procedure in this bulletin to request a replacement certification label or VIN plate.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Toyota Avalon by model year
YearComplaintsRecallsInvestigationsIssue Index
2022800
2021212047.5
2020103053.4
2019684055.9
2018242161.1
2017142162.7
2016233158.2
2015412159.1
2014964155.5
20131374158.8
2012304163.1
20111061043.2
2010467059.1
2009917055.6
20083496052.6
20072436057.9
20063597056.2
20052287056.1
20042053054.1
20032932055.2
20021161049.8
20011342055.9
20001732160.7
1999922157.2
19981782157.1
1997Viewing1251148.3
19961090346.1
1995800144.6

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.