2007 Dodge Ram 3500

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

The Office of Defects Investigation (ODI) opened PE14-016 in June 2014 based on six inflator rupture incidents involving consumer owned vehicles produced by five vehicle manufacturers.All six vehicles were operated in Florida or Puerto Rico at the time of the rupture and for the majority of their service life, and were equipped with inflators produced by Takata, a tier-one supplier of automotive air bag systems.During the course of PE14-016, ODI determined that five additional vehicle manufacturers used inflators of a similar design and vintage also supplied by Takata. No evidence of field failures was found in vehicles produced by these five additional manufacturers.Nonetheless, at ODI's insistence, all 10 vehicle manufacturers initiated a regional recall within approximately two weeks of the opening of the investigation.The regions recalled initially included Florida, Puerto Rico, Hawaii, and the U.S. Virgin Islands, areas with high absolute humidity and climatic conditions believed to be a significant factor in the inflator ruptures.As part of the recall actions, inflators removed from remedied vehicles are to be returned to Takata for testing.Takata's initial test results on passenger inflators from remedied vehicles indicated a much higher than anticipated rupture frequency for inflators returned from Florida.Accordingly ODI requested all 10 manufacturers expand the regional recalls for passenger inflators to include other geographic areas where high absolute humidity conditions exist, including the Gulf States and other coastal areas.Takata's testing of the passenger inflators to date continues to indicate this geographic area as having the highest risk, with no ruptures occurring from inflators returned from outside the expanded recall regions.During PE14-016 four additional passenger inflator field events occurred, all in vehicles from the same expanded geographic region.Also during PE14-016 four additional driver inflator field events occurred including two in vehicles from regions not known for high absolute humidity, specifically California and North Carolina.Accordingly, ODI requested all five of the affected vehicle manufacturers currently using the subject Takata driver inflators expand to nationwide recalls.Significantly, neither of the affected vehicle manufacturers or Takata provided any explanation to account for these two driver air bag inflator ruptures outside the area of high absolute humidity.Takata testing of returned driver inflators indicates a lower rupture frequency as compared to passenger inflator testing.All test ruptures reported by Takata to date have occurred on inflators returned from high absolute humidity areas.The investigation now includes all manufacturers and vehicles known to be affected at this time.ODI's investigation will focus on, among other things, root cause analysis, other potential defect consequences, identification of affected vehicles scope, and adequacy of the remedy.The five ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10537899, 10568848, 10585224, 10605877, 10651492

RMD opened this audit query (AQ) investigation in order to better understand and evaluate Chrysler's process(es) for timely and efficient execution of its safety recall campaigns, including its oversight and management of its parts division Mopar.Prior to opening this investigation, RMD had raised concerns with the company related to its execution of two safety recalls, 13V-528 and 13V-529, both of which involved safety defects that could cause the involved vehicles, FCA?s heavier Dodge Ram trucks, to lose steering control suddenly and without warning.Specifically, RMD inquired about the availability of parts for recall repairs, by email and phone on January 15, 2014 and February 19, 2014, due to the volume of complaints it was receiving from owners alleging parts scarcity and parts restrictions. FCA steadfastly denied it had placed parts restrictions on its dealers to manage issues of parts scarcity.FCA shared material showing it had uncommitted stock of parts available for its dealers. Nevertheless, consumer complaints of lack of parts continued.RMD made independent inquiries tosome dealers tobetter understand the conflicting claims between owners alleging lack of ability to repair their defective vehicles due to lack of parts, and FCA?s information showing availability of parts.Dealers informed and provided documentation to RMD on February 21, 2014 and February 25, 2014 showing FCA had, in fact, put into place parts restrictions and, further, had in some instances canceled dealerships? back orders for parts.In addition, during the course of its dialogue with dealers, RMD discovered that FCA had notified their dealerships on February 27, 2014 to return the recall remedy parts over quality concerns, and had therefore effectively canceled its safety recall program without notification to NHTSA. RMD issued a request for information (IR) on October 21, 2014.The company failed to respond to a number of the questions RMD asked that required it to produce specifics surrounding the repairs and parts ordering process with the recalls, including a question about whether a dealer order for recall parts could be canceled and under what circumstances.

The Office of Defects Investigation (ODI) opened PE14-016 in June 2014 based on six inflator rupture incidents involving consumer owned vehicles produced by five vehicle manufacturers.All six vehicles were operated in Florida or Puerto Rico at the time of the rupture and for the majority of their service life, and were equipped with inflators produced by Takata, a tier-one supplier of automotive air bag systems.During the course of PE14-016, ODI determined that five additional vehicle manufacturers used inflators of a similar design and vintage also supplied by Takata. No evidence of field failures was found in vehicles produced by these five additional manufacturers.Nonetheless, at ODI's insistence, all 10 vehicle manufacturers initiated a regional recall within approximately two weeks of the opening of the investigation.The regions recalled initially included Florida, Puerto Rico, Hawaii, and the U.S. Virgin Islands, areas with consistently high absolute humidity and climatic conditions believed to be a significant factor in the inflator ruptures.As part of the recall actions, inflators removed from remedied vehicles are to be returned to Takata for testing.Takata's initial test results on passenger inflators from remedied vehicles indicated a much higher than anticipated rupture frequency for inflators returned from Florida.Accordingly, ODI requested all 10 manufacturers expand the regional recalls for passenger inflators to include other geographic areas where high absolute humidity conditions exist, including the Gulf States and other coastal areas.Takata's testing of the passenger inflators to date continues to indicate this geographic area as having the highest risk, with no ruptures occurring from inflators returned from outside the expanded recall regions.During PE14-016, four additional passenger inflator field events occurred, all in vehicles from the same expanded geographic region.Also during PE14-016, four additional driver inflator field events occurred including two in vehicles from regions not known for high absolute humidity, specifically California and North Carolina.Accordingly, ODI requested all five of the affected vehicle manufacturers currently using the subject Takata driver inflators expand to nationwide recalls.Significantly, neither of the affected vehicle manufacturers or Takata provided any explanation to account for these two driver air bag inflator ruptures outside the area of high absolute humidity.Takata testing of returned driver inflators indicates a lower rupture frequency as compared to passenger inflator testing.All test ruptures reported by Takata to date have occurred on inflators returned from high absolute humidity areas.The PE is now closed/upgraded to an Engineering Evaluation (EA15-001) to include all manufacturersand vehicles known to be affected at this time.ODI's EA investigation will focus on, among other things, root cause analysis, other potential defect consequences, identification of affected vehicles scope, and adequacy of the remedy.The recalls related to this PE are: 14V343, 14V344, 14V348, 14V351, 14V353, 14V655, 14V700, 14V701, 14V752, 14V763, 14V770, 14V773, 14V787, 14V802 and 14V817.The number of vehicles affected are an estimate since some vehicles may have both the driver and passenger side inflators recalled. The five ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10537899, 10568848, 10585224, 10605877, 10651492

The sound proofing insulation on the firewall caught fire. There was a recall for sagging insulation catching fire on the EGR heat exchanger for this problem, and mine caught fire anyway. I called 911 and the Corbin KY fire department responded to the seen to confirm the fire was out.

NHTSA ID

11753921

Incident

Jul 26, 2026

Steering yes it is available for inspection upon request The steering becomes so out the vibration becomes so violent that you can NOT HOLD THE WHEEL you have to pull over anyone driving could be in danger including vehicles around you with how violent the steering wheel vibrates When taken for alignment was told there definitely was a problem said could be a brake caliper hanging up so we put new calipers changed ball joints shocks control arm steering geer box shocks steering dampers trac bar front end alignment & tires balanced Vehicle has not been inspected by anyone but the mechanic that aligned it No warning lights the problem started with a shimmy so we would get it aligned and check tires went on line and found and found a letter that there was a serious problem with 1994 to 2008 Dodge Rams Steering Linkage and the system on our vehicle a Y design is not capable of handling the weight of this vehicle from a article and a letter i read from Chrysler incident has been going on for some time but date below was very serious

NHTSA ID

11750160

Incident

Jul 5, 2026

I bought my 2007.5 Dodge Ram 3500 6.7L cummins in 2020 and had Commercial Tire install 4 Brand new Cooper Discoverer AT3 XLT and all was great until it wasn't. We mainly drive our pickup local to where we live and the highway speeds are 55mph. In 2025 April I had the front end completely rebuilt and rotated the tires. My son found a dirtbike that was about 3.5 hours away which included freeway driving and as soon as we hit 70mph for about 15 miles I started feeling a vibration it was fairly light at first and on our return trip it steadily got worse. We were about 15 to 20 miles from home and the vibration and bouncing feeling got so bad that we had to slow down to 40 to 45 mph because it was shaking so bad it made you dizzy. I stopped several times to look over the pickup and couldn't figure out what was causing the severe vibration/bouncing. I made it a few more miles and stopped to look over my pickup and that's when I noticed that the drivers front tire was extremely wavy and the tread are was separating. I ended up having to limp it home (at 25mph) the rest of the way on the backroads so I could keep the speed down and keep from killing me or my family or other people on the road these tires have around 15k miles on them. Now I am going to have to replace all 4 because they are unsafe. These tires are mounted on OEM wheels. Size are LT275/70R17 I run Cooper Discoverer AT3 tires on all 3 of my vehicles and now I'm very concerned about those tires as well. I'm going to have to replace the tires on my wife's vehicle as well because I don't want to risk my wife and kids getting into a accident. I hope something is done to remedy this problem because I don't have 4 thousand dollars to replace these defective tires on all my vehicles.

NHTSA ID

11680308

Incident

Aug 12, 2025

Smoke started coming from the hood. I opened the hood and the engine had caught fire

NHTSA ID

11639442

Incident

Jan 28, 2025

60 MILES FROM HOME AFTER A 2,000 MILE CAMPING TRIP THE TRUCK SUDDENLY STOPPED. TRAVELING NORTH ON HIGHWAY191 IN YELLOWSTONE PARK THE DASH LIGHTS STARTED TO FLASH AND THE TRUCK DIED. I WAS BARELY ABLE TO PULL OFF THE NARROW ROAD. EMERGENCY FLASHERS DIDN'T WORK AND THERE WAS NO CELLPHONE SERVICE, SNOW WAS FALLING AND TRUCKS BARELY ABLE TO GET AROUND US, WE FEARED FOR OUR LIVES. I OPENED UP THE HOOD AND SMELLED BURNING PLASTIC, THE TIPM WAS MELTED IN SPOTS. FINALLY A KIND MOTORIST STOPPED TO SEE IF WE NEEDED HELP, 20 MILES FURTHER DOWN THE ROAD HE WAS ABLE TO CALL A TOWING SERVICE WHICH TOOK ANOTHER SEVERAL HOURS TO GET TO US. WE WERE TOWED TO A DODGE DEALERSHIP IN BOZEMAN WHERE IT WILL BE ANOTHER2 WEEKS BEFORE THEY CAN GET IT IN.

NHTSA ID

11407492

Incident

Apr 5, 2021

Mileage

79,000 mi

TL* THE CONTACT OWNS A 2007 DODGE RAM 3500. THE CONTACT STATED THAT THE VEHICLE FAILED TO DRIVE DUE TO THE GEAR SHIFTER, BUT LATER THE VEHICLE WOULD TAKE OFF. THERE WERE NO WARNING INDICATORS ILLUMINATED. IN ADDITION, THE CONTACT STATED THAT THE SHIFT FAILURE RECURRED. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION COMPUTER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. IN ADDITION, WHEN THE VEHICLE WAS PURCHASED WITH 172,000 MILES, THE TRANSMISSION WAS ALREADY FAILING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 176,000. THE VIN WAS NOT AVAILABLE.

NHTSA ID

11228977

Incident

Jul 3, 2018

Mileage

176,000 mi

WHILE BACKING INTO PARKING PLACE, PASSENGER SIDE TIE ROD END POPPED OFF JOINT CAUSING ME TO LOOSE STEERING CONTROL AND NEARLY RESULTED IN A COLLISION.

NHTSA ID

11219586

Incident

Jun 11, 2019

Mileage

177,014 mi

MY TRUCK SHIFTED ITSELF IN 4WD LOW WHILE GOING 75 MPH DOWN THE INTERSTATE WHICH DESTROYED MY TRANSFER CASE AND TRANSMISSION AND CAUSED MY DRIVE SHAFT TO COME LOOSE WHICH I FEEL IS A VERY DANGEROUS DEFECT AS IT COULD HAVE ROLLED MY TRUCK. I HAVE FOUND OTHERS THAT HAVE HAD THIS HAPPEN APPARENTLY BECAUSE OF A ELECTRONIC TRANSFER CASE MOTOR READING THE WRONG SIGNAL AND SHIFTING INTO LOW RANGE WHETHER THE TRUCK IS MOVING OR EVEN RUNNING. IT'S SOMETHING THAT SHOULDN'T HAPPEN ESPECIALLY WITH A MANUAL 4WD SHIFTER

NHTSA ID

11207926

Incident

Apr 3, 2019

Mileage

184,000 mi

Trac-Rite Operation Diagnosis, Chatter, Shudder, Moving From A Stop And Turning

LAMP - DOME

Plate - Planetary

Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.

Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.

Transmission Kit with Torque Converter 1. All Promaster (VF) 3.6L/62TE equipped vehicles. If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) are one-time usage. Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket 68264479AA and Fastener Service Kit PN 68329056AA Vehicles built after on or after 10/23/2015 will require only the Fastener Service Kit PN 68329056AA. 2. All 3.6L/62TE equipped vehicles. If the vehicle you are repairing has a crack in the flex plate or failed pump bushing inspect and confirm that both (2) dowel pins are present in the engine block, which align the transmission center line to the crank shaft centerline and visually inspect the dowel alignment holes in the transmission case. If the holes are damaged or elongated the transmission should be replaced to prevent further damage to the transmission/flexplate or pump bushing due to the inability to properly align the engine to the transmission during the repair. 3. All 62TE equipped vehicles. If pump bushing is scored or damaged and the dowel pin alignment holes are ok, replace the pump assembly as opposed to complete transmission. 4. All 62TE equipped vehicles. If vehicle is jerking/slipping with MIL code(s) P0740 or P2764, check TCC Solenoid operation. If TCC Solenoid is ok, the codes are indicative of a torque converter failure. Replace the torque converter.