2008 Dodge Ram 3500

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

RMD opened this audit query (AQ) investigation in order to better understand and evaluate Chrysler's process(es) for timely and efficient execution of its safety recall campaigns, including its oversight and management of its parts division Mopar.Prior to opening this investigation, RMD had raised concerns with the company related to its execution of two safety recalls, 13V-528 and 13V-529, both of which involved safety defects that could cause the involved vehicles, FCA?s heavier Dodge Ram trucks, to lose steering control suddenly and without warning.Specifically, RMD inquired about the availability of parts for recall repairs, by email and phone on January 15, 2014 and February 19, 2014, due to the volume of complaints it was receiving from owners alleging parts scarcity and parts restrictions. FCA steadfastly denied it had placed parts restrictions on its dealers to manage issues of parts scarcity.FCA shared material showing it had uncommitted stock of parts available for its dealers. Nevertheless, consumer complaints of lack of parts continued.RMD made independent inquiries tosome dealers tobetter understand the conflicting claims between owners alleging lack of ability to repair their defective vehicles due to lack of parts, and FCA?s information showing availability of parts.Dealers informed and provided documentation to RMD on February 21, 2014 and February 25, 2014 showing FCA had, in fact, put into place parts restrictions and, further, had in some instances canceled dealerships? back orders for parts.In addition, during the course of its dialogue with dealers, RMD discovered that FCA had notified their dealerships on February 27, 2014 to return the recall remedy parts over quality concerns, and had therefore effectively canceled its safety recall program without notification to NHTSA. RMD issued a request for information (IR) on October 21, 2014.The company failed to respond to a number of the questions RMD asked that required it to produce specifics surrounding the repairs and parts ordering process with the recalls, including a question about whether a dealer order for recall parts could be canceled and under what circumstances.

ODI received complaints regarding failing tie rod ball studs on Model Year 2008-2011 Dodge Ram 2500 and 3500 vehicles resulting in loss of steering control.Chrysler concluded that misalignment of the left (driver side) ball stud on vehicles built with the Cross Car steering linkage system could allow contact between the bull stud and the ball housing which could weaken the stud and result in fracture.Chrysler submitted a recall notice on August 15, 2011 involving certain MY 2003-2011 Ram 2500 and Ram 3500 pickup trucks built or repaired with the Cross Car steering linkage.Chrysler will inspect, repair or realign the front end of the subject vehicles as needed.Chrysler's announcement of a safety recall on this matter addresses ODI's concerns.The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers:10332525, 10357937, 10366591, 10303744, 10377166, 10373240, 10343969, 10375403, 10324831, 10373546, 10370771.

Odometer Fraud. The contact purchased a 2008 Dodge Ram 3500 in November of 2023. The vehicle was purchased from the dealer, Louies Auto Sales (1514 E Main St, US Hwy 441, Leesburg, FL 34748). The contact stated when the vehicle was purchased the odometer indicated the mileage was 217,000. The contact attempted to sell the vehicle and the service document indicated that in 2011, the odometer reading was 338,221. The selling dealer was not made aware of the issue. The contact stated that the dealer was no longer in business.

NHTSA ID

11667489

Incident

Nov 4, 2023

Mileage

338,221 mi

.The contact owns a 2008 Dodge Ram 3500. The contact stated that while attempting to reverse in the driveway, the steering wheel made an abnormal cracking sound and became significantly loosened. The contact stated that upon inspecting the vehicle, he noticed that the tie rod had fractured. The contact related the failure to NHTSA Campaign Number: 13V529000 (Steering). The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 162,020. The VIN was not available.

NHTSA ID

11596367

Incident

Jun 24, 2024

Mileage

162,020 mi

There seems to be a problem with the wiring harness in the steering column. Lights in the dash flash. You can turn the vehicle off and restart and it will stop. Sometimes the lights will start flashing again and sometimes not.

NHTSA ID

11540984

Incident

Jun 1, 2023

POWER LOSS OCCURS AT ANYTIME. ALL THE TIME. TRUCK SLOWS DOWN TO IDLE SPEED. REALLY BAD WHEN DOING 70 ON THE INTERSTATE. MUST SHUT ENGINE OFF, PRESS ACCELERATOR SLOWLY FOR 5 TIMES THEN RESTART ENGINE. ELECTRONIC THROTTLE CONTROLLER HAS BEEN REPLACED 6 TIMES NOW. THEY ALL FAILED AGAIN BETWEEN 7 AND 40 MILES. HAVE NOT BEEN ABLE TO GET IT REPAIRED.

NHTSA ID

11395088

Incident

Apr 6, 2009

Mileage

1,200 mi

TL* THE CONTACT STATED EMPLOYED BY A COMPANY THAT OWNS A 2008 DODGE RAM. THE CONTACT STATED WHILE AN EMPLOYEE WAS DRIVING AT APPROXIMATELY 35 MPH AN ABNORMAL ODOR WAS DETECTED THE CABIN OF THE VEHICLE. THE DRIVER WAS ABLE TO STOP THE VEHICLE AND UPON OPENING THE HOOD FIRE WAS SEEN IN THE ENGINE COMPARTMENT. THE FIRE DEPARTMENT WAS CONTACTED AND EXTINGUISHED THE FIRE. A FIRE INVESTIGATION REPORT WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 116,216.

NHTSA ID

11308991

Incident

Feb 11, 2020

Mileage

116,000 mi

I PURCHASED HEADLIGHTS FROM CARID FOR MY 2008 DODGE RAM 3500 IN DECEMBER 2019. THE HEADLIGHTS HAVE SHADOWS CAUSING DARK SPOTS AND A HAZARD. IN THE INTERIM, I PURCHASED LED BULBS FROM THE SAME COMPANY TO RECTIFY THE PROBLEM, BUT THE LED BULBS WILL GO DARK PERIODICALLY. CARID WILL NOT EXCHANGE THE HEADLIGHTS FOR ANOTHER BRAND, NOR RETURN MY MONEY, SO I CAN PURCHASE SAFER HEADLIGHTS.

NHTSA ID

11308484

Incident

Dec 15, 2019

Mileage

65,000 mi

WHILE DRIVING AT SPEEDS ON HIGHWAY AND INTERSTATE, WHEN HITTING A BUMP, HOLE, OR UNEVEN SURFACE (USUALLY EXITING A BRIFGE), THE FRONT END STARTS VIBRATING VIOLENTLY BECOMING DIFFICULT TO CONTROL AND DOES NOT STOP UNTIL THE VEHICLE IS STOPPED. EACH TIME THIS HAPPENS, THE BATTERY TERMINALS COME OFF. THIS HAS OCCURRED FOUR TIMES SINCE AUGUST OF 2019, NOTE, THE VEHICLE WAS NOT DRIVEN IN SEPT, OCT, OR NOV.

NHTSA ID

11289567

Incident

Aug 5, 2019

Mileage

190,000 mi

DRIVING IN RAIN AND WIPERS WENT SLOW LIKE LOSING VOLTAGE OR POWER THEN JUST STOPPED. I HAD THIS HAPPEN ONCE BEFORE BUT WHEN THEY SEEMED SLUGGISH I JUST HAD MECHANIC REPLACE THE MOTOR. THE MOTOR IS LESS THAN 2 YEARS OLD. I READ ABOUT WIPER MOTOR ISSUES BUT MY VIN DOESN'T SEEM TO BE ON THERE. NOT SURE BUT HOPING IT CAN BE ADDED. WILL TAKE BACK TO MECHANIC AND SEE ABOUT TRANSVERSER WHICH ARE THE ARMS UNDER THE COWL THAT MOVE THE WIPERS PER THE MOTOR. IF STILL HAVING ISSUE HAS TO BE WIPER RECALL DUE TO MOISTURE RIGHT? HAVE REPLACED ALTERNATOR ALREADY DUE TO LOW VOLTAGE SO IT CAN'T BE THAT. REPLACED BATTERIES WHEN I REPLACE ALTERNATOR. EVERYTHING ELSE ELECTRICAL WORKING JUST FINE.

NHTSA ID

11210520

Incident

May 23, 2019

Mileage

226,000 mi

Trac-Rite Operation Diagnosis, Chatter, Shudder, Moving From A Stop And Turning

LAMP - DOME

Plate - Planetary

Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.

Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.

Transmission Kit with Torque Converter 1. All Promaster (VF) 3.6L/62TE equipped vehicles. If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) are one-time usage. Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket 68264479AA and Fastener Service Kit PN 68329056AA Vehicles built after on or after 10/23/2015 will require only the Fastener Service Kit PN 68329056AA. 2. All 3.6L/62TE equipped vehicles. If the vehicle you are repairing has a crack in the flex plate or failed pump bushing inspect and confirm that both (2) dowel pins are present in the engine block, which align the transmission center line to the crank shaft centerline and visually inspect the dowel alignment holes in the transmission case. If the holes are damaged or elongated the transmission should be replaced to prevent further damage to the transmission/flexplate or pump bushing due to the inability to properly align the engine to the transmission during the repair. 3. All 62TE equipped vehicles. If pump bushing is scored or damaged and the dowel pin alignment holes are ok, replace the pump assembly as opposed to complete transmission. 4. All 62TE equipped vehicles. If vehicle is jerking/slipping with MIL code(s) P0740 or P2764, check TCC Solenoid operation. If TCC Solenoid is ok, the codes are indicative of a torque converter failure. Replace the torque converter.