2003 Dodge Ram 3500 Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2003 Dodge Ram 3500, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Airbags8025.9%
- Body & structure5317.2%
- Steering3712.0%
- Suspension3210.4%
- Tires & wheels175.5%
- Transmission134.2%
- Fuel system123.9%
- Powertrain (other)123.9%
- Electrical103.2%
- Visibility82.6%
- Driver assistance82.6%
- Other / unspecified82.6%
- Exterior lighting61.9%
- Engine51.6%
- Brakes51.6%
- Interior & seats31.0%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
AIR BAN LIGHT IS ON
"TAKATA RECALL" MY VEHICLE HAS BEEN RECALLED TWICE OVER THIS ISSUE, EACH TIME THE REPAIR HAS BEEN COMPLETED. THE CURRENT PROBLEM WITH MY VEHICLE RELATES TO THE AIR BAG MODULE. MY AIR BAG WARNING LIGHT CAME ON ABOUT A MONTH AGO AT WHICH TIME I TOOK IT TO MY LOCAL DODGE DEALERSHIP THINKING THE AIRBAGS HAD GONE BAD AGAIN. I WAS ADVISED THE AIRBAGS WERE FINE BUT THE CONTROL MODULE HAD FAILED. THEN I WAS TOLD THAT CHRYSLER DODGE NO LONGER MAKES THE REPLACEMENT MODULE AND THEY WOULD HAVE TO SEEK ONE FROM A SALVAGE COMPANY THEY DO BUSINESS WITH. MY QUESTION IS SIMPLE, HOW CAN A MANUFACTURE DECIDE TO STOP MAKING A CRUCIAL COMPONENT TO THE AIR BAG SYSTEM. I WAS ADVISED THAT IN THE EVENT OF A CRASH THE AIR BAGS WOULD NOT INFLATE. IT HAS BEEN OVER A MONTH NOW AND THE DEALERSHIP STILL HASN'T LOCATED A MODULE BUT ARE CONTINUING TO SEARCH FOR ONE. I HAVE A LOW MILAGE 2003 RAM 3500 HEAVY DUTY TRUCK SITTING IN MY DRIVEWAY THAT IS TOTALLY WORTHLESS. WHAT CAN I DO?
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
FRAME RUSTED THROUGH IN SEVERAL PLACES. SERVICE PROVIDER HAD PROBLEMS PLACING TRUCK ON LIFT DUE TO FRAME INTEGRITY TO REPLACE BRAKE LINES. UPON MY INSPECTION FRAME IS RUSTED THROUGH IN SEVERAL PLACES. CANNOT DETERMINE IF TRUCK IS SAFE TO DRIVE. *TR
DASH BOARD IS CRACKING AND CAVEING IN.
Steering
Reports naming the steering system — racks, columns, power-steering assist and steering linkage.
From owner reports, verbatim
WHEN DRIVING THE TRUCK AROUND 65 MPH & I HIT A BUMP I GET A SEVERE DEATH WOBBLE. THIS HAS HAPPENED SEVERAL MORE TIMES & IT'S VERY DANGEROUS
TL* THE CONTACT OWNS A 2003 DODGE RAM 3500. WHILE DRIVING 25 MPH, THE STEERING WHEEL WAS LOOSE AND BECAME INOPERABLE WITHOUT WARNING. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 210,000.
Suspension
Reports naming suspension components — springs, struts, shocks, control arms and related hardware.
From owner reports, verbatim
The contact owns a 2003 Dodge Ram 3500. The contact stated while driving at various speeds, there was a clunking sound coming from underneath the vehicle. The contact who is a certified mechanic, inspected the vehicle. Upon expecting the vehicle, the contact determined that both upper control arms had completely rusted and needed to be replaced. The upper and lower ball joints and suspension had been replaced by the contact. The manufacturer had not been informed of the failure. The failure mileage was 225,000. The VIN was unavailable.
TL* THE CONTACT OWNS A 2003 DODGE RAM 3500. WHILE DRIVING 40 MPH, THE DRIVER SIDE TIE ROD BALL JOINT FRACTURED. THE VEHICLE WAS NOT DIAGNOSED AND WAS REPAIRED BY THE OWNER; HOWEVER, THE FAILURE CONTINUED INTERMITTENTLY. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Tires & wheels
Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2003 DODGE RAM 3500 EQUIPPED WITH GENERAL AMERI-TRAC TR TIRES, SIZE: 235/80/17 (NA). WHILE DRIVING 70 MPH, THE CONTACT FELT A VIBRATION COMING FROM THE FRONT DRIVER'S SIDE OF THE VEHICLE. THE CONTACT MENTIONED THAT THE TIRE THREAD SEPARATED FROM THE TIRE AND DAMAGED THE VEHICLE. THE TIRE WAS SWAPPED WITH A SPARE TIRE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE TIRE WAS REPLACED. THE TIRE WAS THE ORIGINAL EQUIPMENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE VEHICLE FAILURE MILEAGE WAS 120,000 AND THE TIRE FAILURE MILEAGE WAS 5,500.
DELTA NATIONAL TIRES .I'M A SMALL TIRE DEALER I HAVE INSTALLED NUMEROUS 235/85 R16 E TIRES AND 245 AND 225 IN 16" EVERYONE OF THEM HAS FAILED ,SOME WITH AS FEW AS 500 MILES ON THEM ALL HAVE HAD SEPARATED OR BLEW OUT. I HAVE REMOVED EVERYONE OUT OF SERVICE AND DISPOSED OF THEM .THIS HAS HAPPENED ALL IN 2014-15 I WILL NOT LET MY CUSTOMERS DRIVE ON (ESSENTIALS, SENTENNIAL ) TIRES PLEAS LOOK IN TO THIS I NO LONGER HAVE ANY OF THE TIRE TO GIVE THE DOT # BUT ALL HAD 2014-15 BUILD DATES
Transmission
Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.
From owner reports, verbatim
TL*THE CONTACT OWNS A 2003 DODGE 3500. AFTER PLACING THE VEHICLE INTO PARK, IT BEGAN ROLLING BACKWARDS. THE CONTACT RETURNED TO THE VEHICLE AND OBSERVED THAT THE GEAR SHIFTED INTO REVERSE ON ITS OWN. THE CONTACT RECEIVED A RECALL NOTICE THAT STATED THAT, IN CERTAIN CIRCUMSTANCES, THE VEHICLE MAY MOVE WITHOUT WARNING. IT FURTHER STATED THAT THE MANUFACTURER WILL MODIFY THE VEHICLE FREE OF CHARGE BY INSTALLING AN OUT OF PARK ALARM SYSTEM. THE RECALL REPAIR CONSISTED OF REWIRING THE VEHICLE SO THAT THE HORN WOULD BLOW WHEN THE VEHICLE SHIFTED FROM PARK INTO REVERSE. THE CONTACT HAS EXPERIENCED THE SAFETY RISK INVOLVED DUE TO THE FAILURE. A SUPERVISOR AT THE MANUFACTURER STATED THAT THE REPAIR WAS MANDATED BY LAW AND CANNOT BE REVERSED. THE MANUFACTURER COULD NOT OFFER ANY FURTHER ASSISTANCE. THE CONTACT EXPECTED THE VEHICLE TO BE REPAIRED FOR SAFETY REASONS. THE RECALL NUMBER WAS UNKNOWN. THE APPROXIMATE CURRENT MILEAGE WAS 148,000 AND FAILURE MILEAGE WAS 120,000.
TL*- THE CONTACT OWNS A 2003 DODGE RAM 3500. THE VEHICLE WAS SERVICED FOR RECALL 05V46200 CONCERNING THE POWER TRAIN AUTOMATIC TRANSMISSION. THE DEALER INSTALLED AN OUT OF PARK ALARM SYSTEM. THE ALARM SYSTEM WILL ACTIVATE IF THE VEHICLE DOOR IS OPEN WHILE REVERSE GEAR WAS ENGAGED. THE ALARM CAUSED THE HORN TO BLOW, AND THE LIGHTS TO FLASH. THE CONTACT STATED HE DID NOT WANT THIS SYSTEM IN THIS VEHICLE. THE DEALER STATED THEY WERE UNABLE TO REMOVE THE OUT OF PARK ALARM SYSTEM BECAUSE IT WAS MANDATED BY NHTSA. THE VEHICLE CURRENTLY HAD 52,000 MILES. *AK UPDATED 05/21/07 *TR
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
THE FUEL SYSTEMS IN THESE MODEL TRUCKS ARE BAD. THERE WAS A RECALL ON THEM YEARS AGO, WHICH I JUST FOUND OUT AND NOW I STILL OWE ON THE TRUCK. I WAS NOT THE FIRST BUYER. THE ORIGINAL OWNER DID NOT GO TO FIX THE TRUCK WHEN THE RECALL CAME OUT AND HE TRADED IT. YAH, THAT WILL FIX THE PROBLEM! WELL, THE PLACE WE BOUGHT IT FROM DIDN'T FIX THE PROBLEM EITHER. AND WE DIDN'T FIND OUT ABOUT IT UNTIL WAY LATER. AND NOW WE ARE GOING TO BE STUCK WITH A TRUCK THAT DOESN'T WORK, BUT WE HAVE TO PUT IN A LOT OF MONEY INTO. ANYONE HAVE ANY SUGGESTIONS. IF A VEHICLE HAS A RECALL WHY DO THEY ONLY GIVE YOU A CERTAIN AMOUNT OF TIME, TO GET IT FIXED. THAT IS NOT FAIR FOR PEOPLE THAT BUY VEHICLES LATER ON, WHEN YOUR NOT THE FIRST TO PURCHASE IT. WHAT DO WE DO?!? *TR
TL* THE CONTACT OWNS A 2003 DODGE RAM 3500 DIESEL. THE CONTACT STATED THAT THE ENGINE STALLED WHILE AT A CAR WASH WITHOUT WARNING. THE VEHICLE WAS THEN TAKEN TO A PRIVATE MECHANIC. THE MECHANIC STATED THAT THE LIFT PUMP FAILED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFED, BUT THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 216,000 AND THE CURRENT MILEAGE WAS 227,000.
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
HAD TO REPLACE CARRING BEARING AND SLEEVE BUSHING ON DRIVE SHAFT HAD A LOT OF WABLE IN STEERING
TL* TAKATA RECALL. THE CONTACT OWNS A 2003 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 05V462000 (POWER TRAIN), 09E001000 (STEERING), 13V528000 (STEERING), AND 15V312000 (AIR BAGS). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT CALLED THE SAME DEALER EVERY TIME SINCE 2006. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 01/05/2017*CT UPDATED 7/3/18*JB
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
THE TRUCK WILL NOT SHUT OFF. AFTER STOPPING AND TURNING OFF THE IGNITION AND REMOVING THE KEY, THE TRUCK REMAINS RUNNING. SOMETIMES, AFTER ABOUT FIVE MINUTES IDLING IT WILL SHUT OFF ON ITS OWN. OTHER TIMES WE HAVE HAD TO REMOVE A FUSE.
DASHBOARD IS COLLAPSING CAUSING ELECTRICAL FAILUREAS WELL AS BURNING MELTING PLASTIC BEHIND THE DASH COMPARTMENT. IT IS AN ONGOING ISSUE. DEALER CLAIMS IT IS "COSMETIC" TELL THAT TO MY ELECTRICAL SYSTEM.
Visibility
Reports naming windshields, glass, wipers, defrosters and mirrors.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2003 DODGE RAM 3500. THE CONTACT STATED THAT THE HEADLIGHTS FAILED INTERMITTENTLY WITHOUT WARNING. IN ADDITION, THE WINDSHIELD WIPERS FAILED INTERMITTENTLY AND WORKED ONLY AT THE SLOW SETTING. THE DEALER DIAGNOSED THAT THE TIPM MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED BECAUSE THE PART WAS ON BACK ORDER. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 06E023000 (EXTERIOR LIGHTING) AND 09E009000 (VISIBILITY). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 230,000. UPDATED 08/14/2017*JS
WIPER ONLY FUNCTIONS WHEN WASHER MODE IN PUSHED. THEN ONLY MAKE 1 SWIPE. HAVE REPLACED WIPER MOTOR AND TRANSMISSION, REPACED MULTIFUNCTION SWITCH, REPACED WIPER RELAY IN FUSE BOX. STILL NO WIPERS.
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
CRUISE CONTROL MALFUNCTION - 2003 DODGE RAM 3500, CUMMINS DIESEL, MANUAL TRANS. SEPT 15TH, 2008, 9AM I LEFT MY HOME AT 3:30 AM ON MY WAY TO DENVER FOR WORK. I USED THE CRUISE CONTROL THROUGH THE TOWN OF GLENWOOD SPRINGS AT 55-60 MPH OR SO, THEN MADE MY WAY INTO THE GLENWOOD CANYON AT JUST BEFORE 4:45 AM, WHICH HAS A POSTED SPEED OF 50 MPH. THERE WAS A CONSTRUCTION PROJECT IN THE FIRST TUNNEL IN THE CANYON, SO I TAPPED THE BRAKE AND SLOWED TO ABOUT 40 MPH, IN 6TH GEAR. AS I EXCITED THE CONSTRUCTION AREA, I HIT THE 'RESUME' BUTTON FOR THE CRUISE AND THE TRUCK BEGAN TO ACCELERATE (APPROX 4:47 AM). SOON I WAS GOING OVER 70 MPH AND ACCELERATING AT FULL THROTTLE. I TAPPED THE BRAKE AND THE CRUISE DID NOT TURN OFF... I HIT THE BRAKE AGAIN, HARDER THIS TIME IN CASE I DIDN'T USE ENOUGH PRESSURE THE FIRST TIME. AGAIN, NOTHING. AT THIS POINT THE TRUCK IS RUNNING AT 80+ MPH AND I'M COMING UP ON A SEMI IN THE SLOW LANE, SAME LANE THAT I'M IN. I HAD TO SWERVE AROUND THE TRACTOR-TRAILER, WHILE AT THE SAME TIME ATTEMPTING TO SHUT THE CRUISE CONTROL OFF, BACK ON AND OFF AGAIN, TRYING TO STOP THE TRUCK. AS I GET PAST THE TRACTOR-TRAILER I'M RUNNING WELL OVER 80 MPH AND I'M STARTING TO PANIC. I START PUMPING THE BRAKES OVER AND OVER, ATTEMPTING TO CONTROL THE TRUCKS SPEED AROUND ONE OF THE CANYON CORNERS. AFTER 30 SECONDS THE TRUCK STOPPED IT'S FULL-THROTTLE ATTACK. I EXITED THE CANYON AND KEPT DRIVING FOR ANOTHER 10 MINUTES OR SO, THEN PULLED OVER ON THE SIDE OF THE FREEWAY. THE ENGINE WAS RUNNING AT 2000 RPM. I DROVE TO THE NEXT EXIT AND PARKED. EVENTUALLY THE RPM'S DROPPED TO 1500 AND I SHUT IT OFF. I DO NOT FEEL SAFE IN THAT TRUCK AT ALL. MY WIFE DRIVES THE TRUCK MORE OFTEN THAN I DO, IT REALLY SCARES ME TO THINK IF SHE WERE DRIVING WHEN THIS HAPPENED. THIS ISSUE WAS REPORTED TO CHRYSLER ON THE 15TH OF SEPT, 2008. CHRYSLER CASE# 17902313 TRUCKS THERE WAS A REQUIRED UPDATE ON THE ECM WHICH WAS DONE AND CURRENTLY NO RECALLS ON THIS VIN#. *TR
DT*: THE CONTACT STATED WHILE GOING OVER A HILL AT 5 MPH THE VEHICLE JUMPED OUT OF GEAR AND ACCELERATED WITHOUT WARNING. THE DEALERSHIP WAS UNABLE TO DUPLICATE THE PROBLEM. THE MANUFACTURER HAS BEEN ALERTED.
Other / unspecified
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.
From owner reports, verbatim
AS WITH MANY OF THE OTHER COMPLAINTS ABOUT 2003 DODGE RAM 3500'S THIS RAM 3500 HAS HAD ALL SUGGESTED STEERING COMPONENT UPGRADES AND RECALL UPGRADES (CHANGE STEERING TO 2008 STEERING) AND THE TIE ROD RECALL FOR THE 2008 STEERING. THE 2008 STEERING UPGRADE SEEMED TO EXACERBATE THE TIRE WEAR ISSUE. ADDITIONALLY, BALL JOINTS AND SHOCKS HAVE BEEN REPLACED. THE RAM DEATH WOBBLE AND EXCESSIVE TIE WEAR IS STILL PRESENT. THE LAST SET OF TIRES LASTED 8,000 MILES (I AM PUTTING A NEW SET ON TODAY). THE TIRE WEAR ON MY LAST TRIP OF ONLY 360 MILES WAS VERY NOTICEABLE - SO MUCH SO A TRIP OF 1,000 MILES OR MORE WOULD HAVE CAUSED DANGEROUS TIRE WEAR AND POTENTIAL CATASTROPHIC FAILURE. DODGE HAS TRIED TO FIX THE PROBLEM BY ONLY SKIMMING OVER THE ISSUE WITH MINOR FIXES. AS A RETIRED LAW ENFORCEMENT OFFICER WITH HUNDREDS OF THOUSANDS OF MILES OF DRIVING EXPERIENCE - THE STEERING AND EXCESSIVE TIRE WEAR IS UNSAFE. SINCE I AM GETTING NEW TIRES AND AN ALIGNMENT TODAY - I WILL BE MORE THAN HAPPY TO TRACK MILEAGE, DRIVING CONDITIONS, NOTE STEERING ISSUES, AND PHOTOGRAPH TIRE WEAR - IF YOU WISH.
FAILURE OF 2003 DODGE RAM 3500 WITH HO DIESEL ENGINE AND MANUAL 6 SPEED TRANSMISSION - ENGINE TURNS OVER BUT FAILS TO START. BEEN TO CROWN IN NITRO AND COURTS IN HURRICANE A TOTAL OF 7 TIMES. DEALERSHIPS FAIL TO FIX. HAVE SPENT APPROX. $2500 AND STILL NOT FIXED. CAN STALL AT INTERSECTION OR RAILROAD CROSSING CAUSING GRAVE INJURY OR DEATH; NEED HELP TO GET PROBLEM FIXED BY RECALL PROCESS. ALL CHRYSLER-DODGE SAYS "I APOLOGIZE". CHRYSLER-DODGE KNOWS OF PROBLEM B/C WILL FIX ON AS NEED BASIS IF UNDER WARRANTY; TOLD BY CROWN, NITRO THAT WE WERE LUCKY FUEL PUMP LASTED AS LONG HAS IT HAD WHEN REPLACED (WE HAD TO PAY) OVER A YEAR AGO. HAS CAUSED COMPOUNDED PROBLEMS WITH INJECTORS. MOSTLY LIKELY HAS CAUSED HIGH PRESSURE PUMP THEN INJECTORS TO FAIL AS THESE PARTS USE THE LUBRICATING PROPERTIES OF DIESEL FUEL AS THE LUBRICANT FOR THESE PARTS. *TR
Exterior lighting
Reports naming headlights, tail lights, turn signals and other exterior lighting.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2003 DODGE RAM 3500. THE CONTACT STATED THAT THE HEADLIGHTS FAILED INTERMITTENTLY WITHOUT WARNING. IN ADDITION, THE WINDSHIELD WIPERS FAILED INTERMITTENTLY AND WORKED ONLY AT THE SLOW SETTING. THE DEALER DIAGNOSED THAT THE TIPM MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED BECAUSE THE PART WAS ON BACK ORDER. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 06E023000 (EXTERIOR LIGHTING) AND 09E009000 (VISIBILITY). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 230,000. UPDATED 08/14/2017*JS
DIRECTIONALS SUDDENLY STARTED BLINKING FAST. RIGHT & LEFT DIRECTIONAL DON'T OPPERATE, RIGHT REAR TAILLIGHT DOESN'T OPERATE, FRONT LEFT HEADLIGHT DOES NOT OPPORATE, BOTH REAR BRAKE LIGHTS DON'T OPPERATE, CHECKED ALL BULBS BY CERTIFIED MECHANIC. ALL BULBS ARE IN GOOD CONDITION. TESTED ALL ELECTRICAL & LIGHTING LINES, CERTIFIED MECHANIC CONCLUDED THAT THE INTEGRATED FUSE BOX IS DEFECTIVE & NEEDS A BRAND NEW REPLACEMENT. NO CORROSION PRESENT. ORDERED FUSE BLOCK FROM DEALERSHIP, PARTS DEPT. CONFIRMS THESE BLOCKS ARE ON NATIONAL BACK ORDER, WITH 1000'S OF ORDERS PLACED. CALLED CHRYSLER, THEY SAID THEY CAN'T HELP AS THERE'S NO VENDOR MAKING THIS PART YET. IF I GOT A USED PART FOR $400, IT'D BE AN OLD DEFECTIVE FUSE BOX & I'D HAVE EXACT SAME SAFETY ISSUES. APPARENTLY MANY 2003-2005 DODGE RAM DIESELS CURRENTLY HAVE THIS SAME ELECTRICAL PROBLEM. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2003 DODGE RAM 3500. WHILE PARKED, THE CONTACT NOTICED A TICKING SOUND COMING FROM THE FRONT END OF THE VEHICLE. AFTER SOME TIME THE CONTACT WAS DRIVING APPROXIMATELY 25 MPH WHEN THE VEHICLE STALLED. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING WHERE THE TECHNICIAN ADVISED THAT THE VALVE SPRING WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
WHILE DRIVING A BURNING ODOR WAS COMING INSIDE OF THE VENTS. CONSUMER DROVE THE VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT GASKET, FAN, AND OIL PRESSURE SENDING UNIT NEEDED TO BE REPLACED, AND WERE REPLACED. CONSUMER INFORMED THE MECHANIC THAT THE PROBLEM RECURRED, AND HAD NOT BEEN RESOLVED. *AK
Too few reports in this category for a page of its own — they appear in the full complaint list.
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2003 DODGE RAM 3500. THE CONTACT WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 05V426000 (SERVICE BRAKES, HYDRAULIC), 15V312000 (AIR BAGS), AND 14V770000 (AIR BAGS). THE PARTS WERE NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIRS. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT WAS NOT EXPERIENCING A FAILURE. UPDATED 11/20/15*LJ THE CONSUMER STATED THE AIR BAGS WERE REPLACED. UPDATED 01/04/16.*JB
SAFETY ISSUE 1..INTERIOR DASH BOARD FIRST CRACKED, THEN CRACKED ALL OVER, THEN FINALLY FELL APART. THE SAFETY ISSUE IS PIECES OF THE DASH MADE UP OF PLASTIC IS BREAKING UP IN LARGE SHARP CHUNKS WHEN A BUMP IN THE ROAD IS ENCOUNTERED OR JARRING OCCURS. WHEN GOING OVER A RR TRACK A 5" JAGGED PIECE BROKE OFF AND A SMALL SHARD HIT ME IN THE EYE. THIS ISSUE IS WAY MORE THAN COSMETIC. I AM THE ORIGINAL OWNER AND THE DEALER WILL NOT TAKE ANY RESPONSIBILITY FOR THIS DEFECTIVE PRODUCT. SAFETY ISSUE 2.. AIR BAG LIGHT HAS BEEN ON FOR SEVERAL YEARS AND INTERMITTENT. I RECEIVED AN AIR BAG RECALL AND I TOOK THE TRUCK TO THE DEALER FOR CORRECTIVE ACTION. AFTER SO CALLED FIX, THE WARNING LIGHT WAS OFF FOR 1 DAY THEN CAME BACK ON. THE DEALER STATES THE RECALL HAS NOTHING TO DO WITH THE WARNING LIGHTS. NOW I HAVE A CURRENT 2ND AIR BAG RECALL. I TOOK THE VEHICLE TO THE DEALER, BUT THEY STATE THEY DON'T HAVE THE PARTS AND WILL CONTACT ME. ITS BEEN MONTHS AGO AND STILL NO PART. AGAIN THEY SAY AIR BAG WARNING LIGHT IS NOT RELATED. SAFETY ISSUE 3... BRAKE LIGHT WARNING AND ABS WARNING STAYS ON ALL THE TIME. PAID $100 FOR THEM TO TROUBLESHOOT AND THEY SAY ITS A SENSOR ON THE RT FRONT ABS. I FEEL THIS IS ANOTHER SAFETY ISSUE.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Interior & seats
Reports naming seats, latches, locks, linkages and interior fittings.
From owner reports, verbatim
THERE ARE STRIPES OF MELTING PLASTIC ON THE BACK OF THE RIGHT SIDE MIRROR AND ON THE BACK OF THE FRONT SEATS
I WOULD LIKE TO KNOW WHY THERE IS NO MANDATE FOR A MECHANICAL INTERLOCK TO PREVENT A MANUAL TRANSMISSION FROM BEING SHIFTED INTO REVERSE ACCIDENTALLY WHILE DRIVING. IN 2003 THE DODGE RAM 3500 HAS A 6 SPEED MANUAL TRANSMISSION USED WITH THE CUMMINS 5.9 DIESEL MOTOR WHICH HAS NO MECHANICAL INTERLOCK TO PREVENT BEING SHIFTED INTO REVERSE WHEN TRYING TO SHIFT INTO 5TH GEAR. THIS IS A VERY DANGEROUS SITUATION WHICH IS ENDANGERING OWNERS AND OTHERS ON THE ROAD. I WOULD ALSO LIKE TO KNOW WHY A MANUFACTURER IS NOT REQUIRED TO PROVIDE HEAD RESTRAINT IN THE REAR SEATS OF THE 2003 DODGE RAM 3500 QUAD CAB. A PASSENGER IN THE REAR SEAT ARE AT RISK OF THEIR HEAD SLAMMING INTO THE REAR WINDOW WHICH IS ALSO ENDANGERING MANY PEOPLE. MY PERSONAL INFORMATION IS NOT NEEDED BY YOU OR ANY ONE ELSE. THE ABOVE STATEMENTS ARE FACTS WHICH SPEAK FOR THEMSELVES. I KNOW FROM PERSONAL EXPERIENCE THAT THE AUTO MANUFACTURERS DO NOT CARE THE SLIGHTEST BIT ABOUT A CUSTOMERS CONCERNS. THEY LIE ARE ARROGANT AND RUDE AND VINDICTIVE. THE VIN OF MY VEHICLE IS NOT NECESSARY INFO EITHER BECAUSE AS FAR AS I KNOW ALL 3500 AND 2500 HAVE THE SAME DEFICIENCIES. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .