RoadVitals

2003 Dodge Ram 3500 Visibility Problems

Owner-reported complaints naming the visibility system, filed with NHTSA

Data refreshed

Visibility reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
8
Latest Mar 30, 2017
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
3%
of 286 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
0
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
0

What this page shows

Reports naming windshields, glass, wipers, defrosters and mirrors. Every record below is an owner-reported complaint about the 2003 Dodge Ram 3500 submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 8 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming visibility

Shown in the owner’s own words, exactly as filed

Exterior lightingVisibility
Filed Mar 30, 2017

TL* THE CONTACT OWNS A 2003 DODGE RAM 3500. THE CONTACT STATED THAT THE HEADLIGHTS FAILED INTERMITTENTLY WITHOUT WARNING. IN ADDITION, THE WINDSHIELD WIPERS FAILED INTERMITTENTLY AND WORKED ONLY AT THE SLOW SETTING. THE DEALER DIAGNOSED THAT THE TIPM MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED BECAUSE THE PART WAS ON BACK ORDER. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 06E023000 (EXTERIOR LIGHTING) AND 09E009000 (VISIBILITY). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 230,000. UPDATED 08/14/2017*JS

NHTSA ID
10969589
Incident
Mar 30, 2013
Mileage
230,000 mi
Visibility
Filed Dec 8, 2016

WIPER ONLY FUNCTIONS WHEN WASHER MODE IN PUSHED. THEN ONLY MAKE 1 SWIPE. HAVE REPLACED WIPER MOTOR AND TRANSMISSION, REPACED MULTIFUNCTION SWITCH, REPACED WIPER RELAY IN FUSE BOX. STILL NO WIPERS.

NHTSA ID
10934008
Incident
Mar 6, 2016
Mileage
150,000 mi
Visibility
Filed Nov 5, 2014

AIR WILL NOT BLOW THROUGH THE DEFROSTERS. HOT AIR WILL ONLY BLOW THROUGH THE AIR CONDITIONING VENTS. THERE WAS A RECALL FOR THIS PROBLEM ON 2009 AND 2010 MODELS. THE RECALL SHOULD INCLUDE ALL VEHICLES HAVING THIS PROBLEM. IT IS A SAFETY HAZARD NOT BEING ABLE TO DEFROST YOUR WINDOWS. *TR

NHTSA ID
10652688
Incident
Nov 1, 2012
Mileage
98,000 mi
Body & structureVisibility
Filed Jun 11, 2013

CRACKED DASH AND BROKEN, VERY SHARP ALL OVER , JUNK. *TR

NHTSA ID
10516247
Incident
Jun 1, 2013
Visibility
Filed Feb 8, 2012

THESE TRUCKS HAVE A COMMON PROBLEM WITH THE HVAC BLEND/MODE DOOR. THE DOORS BREAK AND THEN FALL DOWN INTO THE HVAC SYSTEM AND BLOCK AIRFLOW TO THE DEFROST VENTS. THIS CAN CAUSE A MAJOR VISIBILITY ISSUE WITH YOU CANNOT DEFROST YOUR WINDSHIELD. THE WARM AIR WILL ONLY BLOW THROUGH THE FLOOR OR FACE VENTS, NOT THE DEFROST. WINDSHIELD BECOMES ICED OR COVERED IN SNOW AND CANNOT MELT TO SEE. THIS IS A VERY COMMON PROBLEM ON DODGE TRUCKS AND NUMEROUS OTHER OWNERS HAVE EXPERIENCED THE SAME PROBLEM. CHRYSLER NEEDS TO RECALL THIS AS A SAFETY ISSUE. *TR

NHTSA ID
10447154
Incident
Jan 7, 2012
Mileage
115,000 mi
Visibility
Filed Feb 11, 2008

TL*THE CONTACT OWNS A 2003 DODGE RAM 3500. THE FLOOR AND DEFROSTER VENT FAILED. WHEN THE WINDOW WAS FROSTED, THE VENT WOULD BLOW AIR, BUT NOT DEFROST THE WINDOW. THE CONTACT REPLACED THE HEATER FLAP BEFORE AND IT CURRENTLY NEEDS TO BE REPLACED AGAIN. THE FAILURE MILEAGE WAS 160,000 AND CURRENT MILEAGE WAS 198,000. UPDATED 3/18/08 *CN UPDATED 03/18/08 *TR

NHTSA ID
10217689
Incident
Mar 1, 2007
Mileage
160,000 mi
Visibility
Filed Jun 12, 2006

DT*: THE CONTACT STATED THE DRIVER SIDE WINDSHIELD WIPER STOPPED WORKING. THE CONTACT STATED UPON INSPECTION OF THE WIPER, THE KEY WAS MISSING FROM THE KEYWAY SLOT THAT KEEPS THE WIPER ARM ON THE SHAFT WHICH ENABLES THE WIPER TO TURN. THIS MISSING PART CAUSED THE GEARS TO BE STRIPPED. THE DEALERSHIP HAS BEEN ALERTED AND INFORMED THE CONTACT THERE WERE NO RECALLS ON THE VEHICLE. UPDATED 06/27/06. *JB

NHTSA ID
10159597
Incident
Jun 12, 2006
Mileage
42,000 mi
Visibility
Filed Apr 1, 2005

THE PROBLEM IS IN A 2002 DODGE RAM VAN, STILL UNDER THE ORIGINAL WARRANTY. I'VE HAD IT IN TO THE DEALER MANY TIMES TO FIX THE HEATER/DEFROST AND THEY CLAIM IT IS WORKING FINE. THE WINDOWS BECOME FOGGED UPON USING THE HEATER AND IT IS DIFFICULT TO SEE OUT THE WINDOWS, WHICH IS VERY SCARY TO DRIVE AND THE VAN IS TO BIG FOR THE DRIVER TO REACH THE WINDOWS AND CLEAN THEM OFF MANUALLY WITH A PAPER TOWEL. IF YOU PUT THE DEFROSTER ON HIGH THE FRONT WINDOW CLEARS UP, BUT THE SIDE WINDOWS NEVER CLEAR UP AND YOU FREEZE BECAUSE THERE IS NO HEAT COMING IN. IT IS IMPERATIVE FOR DRIVING THESE BIG VANS THAT THE SIDE WINDOWS BE CLEAR AS THE MIRRORS ARE YOUR ONLY WAY TO SEE BEHIND OF NEXT TO YOU AS THE VAN IS VERY BIG. THIS IS IMPOSSIBLE WHEN THE WINDOWS ARE ALL FOGGED. IT HAS BEEN AN ONGOING PROBLEM AND DODGE WILL NOT TRY TO FIX IT AS THEY CLAIM IT IS WORKING PROPERLY. WE FEEL THAT THIS IS A SAFETY ISSUE AS WE ARE FEARFUL OF DRIVING THIS VEHICLE, ESPECIALLY AT NIGHT WHEN VISIBILITY IS WORSE. YOUR FEET ARE LIKE BLOCKS OF ICE ALL THE TIME. THERE IS SOMETHING WRONG AND DODGE CLAIM THAT IT WAS DESIGNED TO WORK THIS WAY. I THINK IF THIS IS TRUE THAT THERE IS A SEVERE DESIGN FLAW THAT SHOULD BE RESEARCHED. I'M NOT SURE WHAT MY NEXT STEP OF RECOURSE IS. PLEASE ADVISE OR HELP IF YOU CAN. *AK *SC *JB

NHTSA ID
10108128
Incident
Oct 1, 2003

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Other components reported on this vehicle

Categories with enough reports to have a page of their own

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .