Owner-reported complaints naming the body or structure system, filed with NHTSA
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Reports naming the vehicle structure, frame, body panels, doors, hood and trim. Every record below is an owner-reported complaint about the 2004 Dodge Ram 3500 submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 9 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
HAPPENED ON BOTH SIDES 2 MONTH APART. LOUD BANG AND RUMBLE. INSIDE TIRE, TREAD CAME OFF OF TIRE. DAMAGED INSIDE OF WHEEL WELL, RUNNING LIGHTS, FENDERS ON THE DUALLY, METAL SUPPORTS ON FENDER. NEVER HAD THIS HAPPEN IN 30+ YEARS OF TOWING AND DRIVING TRUCKS.
WHEN DRIVING ON THE HIGHWAY I HIT A SERIES OF BUMPS AT 60 MPH AND MY TRUCK BEGAN TO SHAKE VIOLENTLY. I THEN HAD TO SLOW DOWN TO 30MPH TO REGAIN CONTROL.
THE DASH BOARD HAS MANY CRACKS IN IT. *JS *TR
DASH HAS CRACKED. *TR
TL* THE CONTACT OWNS A 2004 DODGE RAM 3500. THE CONTACT STATED WHENEVER ACCESSING THE FRONT DRIVER SIDE DOOR WITH THE MANUAL KEY OR REMOTE KEY FOB, THE DOOR WOULD FAIL TO RELEASE AND OPEN. THE CONTACT ENTERED THE VEHICLE THROUGH THE FRONT PASSENGER SIDE DOOR. THE MALFUNCTION WAS CONTRIBUTED TO THE FAULTY DOOR ACTUATOR. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 53,000.
TL* THE CONTACT OWNS A 2004 DODGE 3500. THE CONTACT STATED THE DASHBOARD AND INSTRUMENT PANEL WAS CRACKING AND THE PARTS NEAR THE TOP OF THE GLASS ARE DETACHING. THE VEHICLE WAS NOT INSPECTED BY THE DEALER. THE CONTACT ALSO STATED THAT THE GAUGES ON THE INSTRUMENT PANEL ARE FUNCTIONING NORMALLY. THE FAILURE MILEAGE WAS UNKNOWN. THE CURRENT MILEAGE WAS 57,943. UPDATED 8/29/11 *CN THE DASH WAS CRACKED IN SEVERAL PLACES ALL THE WAY TO THE WNDSHIELD. UPDATED 09/26/11
I HAVE A 2004 DODGE 3500. THE DASH HAS TWO LARGE CRACKS. ONE IS ABOVE THE AIRBAG AND I AM CONCERNED IF THE AIRBAG COMES OUT, WILL THE DASH COME APART AND HIT THE PASSENGER. *TR
MY 2004 RAM 3500 HAS HAD EXTREME ROAD/WIND NOISE THROUGH THE FRONT DRIVER/PASSENGER DOOR SEALS. THIS INSTANCE, THOUGH NOT A SAFETY HAZARD IS VERY IRRITATING WHILE TRAVELING LONGER DISTANCES AT HIGHWAY SPEEDS. I HAVE HAD A DEALER REPAIR TO THE DRIVER'S DOOR AND THEY MADE A MESS OF IT. MY OLD SEAL WAS REMOVED AND REPLACED. THE OLD SEAL WAS CUT DOWN AND A PORTION WAS GLUED TO THE DOOR FRAME STRUCTURE. COUPLE OF NOTES ON THIS FIX. IT DIDN'T FIX THE PROBLEM AND IT WAS POORLY DONE. MY DOOR IS NOW COVERED WITH UGLY BLACK SEALANT AND A TERRIBLE LOOKING CUT PORTION OF AN OLD DOOR SEAL. I COMPLAINED TO THE DEALERSHIP AND THEY RELATED THAT THIS WAS THE ONLY FIX THEY HAD BUT WOULD CONTACT ME WHEN A BETTER FIX CAME OUT. I HAVE NEVER BEEN CONTACTED. I HAVE A FRIEND WITH THE SAME TRUCK AND HE JUST LET ME KNOW THAT A NEW SEAL HAS BEEN DEVELOPED. HE HAD IT INSTALLED THIS WEEK AND IT WORKS GREAT WITH NO OLD SEAL USE AND NO UGLY BLACK SEALANT ALL OVER. I WONDER WHEN MY DEALERSHIP PLANS TO CALL ME? MY GUESS IS NEVER. *JB
WHEN MUD GETS UNDERNEATH THE VEHICLE, IT DOES NOT GO INTO PARK. THE CONSUMER HAS TO CONTINUOUSLY MOVE THE GEAR. THE CONSUMER THOUGHT THE VEHICLE WAS IN PARK AND IT WAS IN REVERSE AND WAS ALMOST RUN OVER.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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