2004 Dodge Ram 3500 Powertrain (other) Problems

The contact owns a 2004 Dodge Ram 3500. The contact received notifications of NHTSA Campaign Numbers: 13V528000 (Steering), 16V352000 (Air Bags), 15V313000 (Air Bags), and 05V462000 (Power Train); however, the parts to do the recall repairs were not yet available while the vehicle was in for service. The local dealer was made aware of the issue, and an appointment was scheduled to repair the vehicle. The vehicle remained with the dealer for a week before the contact was informed that parts for the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that on several occasions, while the vehicle was in park(P), the vehicle unexpectedly rolled without warning. The brake pedal was depressed with extra force while shifting to park(P). The manufacturer was not made aware of the issue. The failure mileage was unknown.

NHTSA ID

11726711

Incident

Jan 1, 2008

WHILE TRAVELING ON INTERSTATE 90 IN WASHINGTON STATE, TRAVELING AT ABOUT 60 MPH I NOTICED A HAZE BEHIND THE TRUCK THROUGH THE PASSENGER SIDE DOOR MIRROR. AT THE TIME, THERE WERE NO INDICATIONS BY INSTRUMENTS OR WARNING LIGHTS THAT ANYTHING WAS AMISS WITH THE TRUCK. WONDERING IF IT WAS COMING FROM THE TRUCK I PULLED TO THE SHOULDER TO CHECK. AS SOON AS I STOPPED I SMELLED HOT OIL, SO SHUT OFF THE ENGINE, RELEASED THE HOOD LATCH AND CHECKED THE ENGINE COMPARTMENT. UPON LIFTING THE HOOD OF THE ENGINE COMPARTMENT I IMMEDIATELY NOTICED FLAMES BETWEEN THE ENGINE AND FIRE WALL. I RETRIEVED A FIRE EXTINGUISHER FROM THE CAMPER THE TRUCK WAS HAULING AND ATTEMPTED TO EXTINGUISH THE FIRE. TWO MOTORISTS WITH FIRE EXTINGUISHERS STOPPED TO HELP AND THE COMBINED USE OF THREE DRY CHEMICAL FIRE EXTINGUISHERS WOULD NOT PUT THE FIRE OUT AND THE TRUCK AND CAMPER COMPLETELY BURNED. WHEN I REPORTED THIS TO MY INSURANCE COMPANY WE DISCOVERED AN ERROR IN THE VIN NUMBER ON MY INSURANCE POLICY. OUT OF CURIOSITY I RESEARCHED THAT VIN NUMBER AND WAS SURPRISED TO SEE THAT SAME STYLE TRUCK HAD ALSO BURNED. IT'S VIN IS 3D7MU48C84G269656 AND CAN BE SEEN IN THE 7TH PHOTO THAT IS UPLOADED TO THIS REPORT. BOTH WERE 2004 DODGE DIESEL TUCKS WITH LOW MILEAGE. IT SEEMS TOO MUCH OF A COINCIDENCE AND I WONDER IF THERE IS A DEFECT THAT CAUSED THIS AND HOW MANY OTHER OF THIS YEAR, MAKE AND MODEL HAVE BEEN DESTROYED BY FIRE.

NHTSA ID

11461850

Incident

Feb 9, 2022

STEERING BECAME LOOSE AND HAD 1-2INCHES OF SLACK BEFORE GUIDING THE VEHICLE PROPERLY. REPLACED WITH NEW STEERING UNIT. TRANSMISSION WOULD NOT SHIFT INTO LOW GEAR AT BUSY INTERSECTION ENTERING FREEWAY. *TR STARTED IN SECOND OR THIRD REQUIRED COSTLY REBUILD. FUEL GAUGE READS EMPTY REQUIRED NEW UNIT IN FUEL TANK.

NHTSA ID

11329101

Incident

Jul 2, 2019

Mileage

124,000 mi

TL* THE CONTACT OWNS A 2004 DODGE RAM 3500. SINCE 2005, THE CONTACT EXPERIENCED DIFFICULTY SHIFTING THE GEAR INTO PARK. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V462000 (POWER TRAIN) IN 2006. THE VEHICLE WAS TAKEN TO NAPLES DODGE CHRYSLER JEEP (6381 AIRPORT PULLING RD N, NAPLES, FL 34109) WHERE THE TECHNICIAN INFORMED THE CONTACT THAT THE RECALL HAD BEEN REPAIRED ONCE FOR A COMPUTER UPGRADE. EVEN THOUGH THE RECALL FAILURE RECURRED, THERE WOULD BE AN OUT OF POCKET COST. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 2,000.

NHTSA ID

11097950

Incident

Apr 1, 2005

Mileage

2,000 mi

MY 2004 DODGE RAM 3500 WILL GO OUT OF PARK AND INTO REVERSE ON ITS OWN AND I WAS NOT TOLD THAT THIS IS AN ONGOING PROBLEM WITH THIS PARTICULAR TRUCK MY TRUCK WENT ON ITS OWN ONE DAY OVER 250 FEET AND DROVE INTO MY NEIGHBORS YARD. THE TRUCK PARKING PAWL WAS NOT COMPLETELY IN AS I WAS TOLD AND THIS TRUCK HAS THE ABILITY TO DO IT ON ITS OWN I FIND THIS UNACCEPTABLE AND A HAZARD TO MY HEALTH AS LONG WITH MY NEIGHBORS. COULD YOU PLEASE LOOK INTO THIS BECAUSE THERE WAS NOT A RECALL SENT TO ME OR ANYTHING TOLD TO ME WHEN I PURCHASED THIS FROM THE CHRYSLER DODGE AT THE DEALER I BELIEVE THAT PEOPLE NEED TO KNOW WHAT THEY'RE GETTING INTO AND POSSIBLE HAZARDS THAT ARE LINKED TO THIS COULD YOU PLEASE EMAIL ME BACK WITH ANY INFORMATION ON THIS PROBLEM. *TT *TR

NHTSA ID

11066162

Incident

Sep 1, 2017

Mileage

145,000 mi

TL* THE CONTACT OWNS A 2004 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 05V462000 (AIR BAGS). WHILE THE VEHICLE WAS IN PARK, IT ACCELERATED IN REVERSE. THE VEHICLE WAS TAKEN TO A DEALER, BUT THE CONTACT DID NOT KNOW WHAT COMPONENT WAS DIAGNOSED. THE VEHICLE WAS REPAIRED, BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 74,900.

NHTSA ID

10957386

Incident

Dec 15, 2016

Mileage

74,900 mi

I BOUGHT THIS TRUCK NEW AND I BELIEVE CODE E17 IS THE TRANSMISSION DOES NOT ALWAYS GO INTO PARK. IT STAYS IN REVERSE I HAVE HAD CLOSE CALLS WITH THIS PROBLEM. IT IS A REAL CONCERN. THE DAM SIGNAL HORN TO ALERT YOU IS TO SLOW TO RESPOND AND FAILS WHEN PULLING INTO A PARKING SPOT. ALSO I LOST MY SERPENTINE BELT WHICH CAUSED BRAKING AND STEERING DANGEROUSLY DIFFICULT THIS WAS ON A CITY STREET. IT CAUSED ME TO DRIVE ON THE WRONG SIDE OF THE ROAD FOR QUITE A DISTANCE. BOTH OF THESE ISSUES I HAVE COMPLAINED SHORTLY AFTER BUYING NEW. DEALER DENIED PROBLEMS UNTIL RECALLS

NHTSA ID

10888001

Incident

Mar 1, 2004

Mileage

100 mi

I HAVE HAD A VIBRATION AND "DEATH WOBBLE" ON MY TRUCK SINCE I PURCHASED IT. IT HAS BEEN TO TWO DIFFERENT CHRYSLER DEALERS FOR A TOTAL OF 5 OR 6 TIMES WITHOUT RESOLUTION OF THE ISSUE. THE ISSUE IS TWO FOLD, ONE IS WHEN I HIT A LARGE BUMP AT SPEEDS GREATER THAN 45 MPH THE STEERING WHEEL SHAKES VIOLENTLY, AND THE OTHER THIS SPEEDS OVER 60 MPH THERE IS A VIBRATION. I HAVE SPOKEN TO CHRYSLER ABOUT THE ISSUES ABOUT A YEAR OR SO AGO. THEY TRIED TO OFFER BUY BACK BECAUSE THE ISSUE COULD NOT BE RESOLVED, BUT THEN TOLD ME I WAS NOT QUALIFIED BECAUSE I WAS THE SECOND OWNER. I ALSO HAD TO HAVE THE STEERING GEAR BOX REPLACED UNDER WARRANTY, AND THEY REPLACED ALL THE TIE-ROD ENDS ECT. THE ISSUES IS STILL THE SAME WITHOUT RESOLUTION. NOW MY WARRANTY IS UP, AND THE TRUCK STILL HAS THIS POTENTIAL DANGERS ISSUES AND I HAVE NO WHERE TO GO. ANYTIME I HAVE THE TRUCK LOOKED AT NOW IT COST ME A LOT OF MONEY. MY TRUCK HAS RECALL 13V-528 AND 09E-001 WHICH RELATE TO THESE ISSUES. THE TRUCK WAS INSPECTED, BUT THEY DID NOT FIX ANYTHING.

NHTSA ID

10744708

Incident

Jan 9, 2013

Mileage

76,591 mi

I WAS HEADING SOUTH ON I-87 IN NEW YORK STATE AT 65 MPH WHEN A LOUD EXPLOSION SOUNDING LIKE A GRENADE GOING OFF OCCURRED UNDER THE FLOORBOARDS. MY PASSENGER AND I THOUGHT THE PARTS UNDER THE TRUCK WERE GOING TO EXPLODE THROUGH THE FLOORBOARDS UNDER US. THERE WAS A LOT OF NOISE OF EXPLODING PARTS. I WAS BARELY ABLE TO COST TO THE SIDE OF THE HIGHWAY. THERE WAS A GREAT DEAL OF OIL ON THE PAVEMENT, WIRES WERE HANGING UNDER THE TRUCK, FUEL LINES AND BRAKE LINES WERE RIPPED, DRIVESHAFT DAMAGED. I NOTICED THEN THAT THE DASHBOARD 4 WHEEL DRIVE LIGHT HAD COME ON, THE FRONT HAZARD LIGHTS WORKED BUT NOT THE REAR. I BELIEVE THAT THIS WAS THE RESULT OF ONE OF TWO THINGS...A FACTORY DEFECT IN THE TRANSFER CASE CLUTCH OR A COMPUTER SYSTEM GLITCH THAT CAUSED THE TRUCK TO SWITCH INTO 4 WD AT HIGH SPEED. THIS WAS A LIFE THREATENING SITUATION AND I WAS LUCKY NOT TO BE INVOLVED IN A SERIOUS ACCIDENT AND THAT THE PARTS DID NOT BURST THROUGH THE BOTTOM OF THE TRUCK ALTHOUGH THEY DENTED IT. *TR

NHTSA ID

10618369

Incident

Jul 24, 2013

Mileage

80,000 mi

I PUT MY TRUCK INTO PARK AND WAS WALKING AROUND THE REAR TO CHECK MY MAILBOX AND THE TRUCK STARTED ROLLING FORWARD AND HIT MY MAIN GATE, WHICH WAS CLOSED AND HAD A SLIDE BOLT CLOSED. I RAN AROUND TO THE DOOR TO TRY TO JUMP INTO THE CAB (THINKING MY GATE HAD STOPPED THE TRUCK) WHEN MY GATE CRASHED OPEN (BENDING THE HEAVY BOLT AND TEARING ONE OF THE GATES DOWN AND BENDING THE OTHER GATE) AND IT KEPT MOVING TOWARD A TREE. LIKE AN IDIOT, I RAN AND GRABBED THE GRAB BAR AND JUMPED INTO THE CAB AND HIT THE BRAKES. IF I HAD FALLEN I WOULD HAVE BEEN RUN OVER BY THE DUALLY WHEELS OR IF HEADED OUT THE GATE, COULD HAVE HIT A CAR. THIS IS THE SECOND TIME IT HAPPENED - ORIGINALLY IT HAPPENED BACK IN 2005 AND I THOUGHT I HAD JUST NEGLECTED TO PUT THE TRUCK INTO PARK, BUT THE SECOND TIME IT HAPPENED I REALIZED THERE WAS A PROBLEM WITH THE TRUCK AND NOT ME. *TR

NHTSA ID

10595815

Incident

Mar 30, 2014

TL* THE CONTACT OWNS 2004 DODGE RAM 3500. THE CONTACT STATED THAT WHILE DRIVING 75 MPH, THE VEHICLE STARTED VIBRATING VIOLENTLY AND EXHIBITED AN ABNORMAL NOISE. THE CONTACT IMMEDIATELY DEPRESSED THE BRAKE PEDAL AND IT FAILED TO ENGAGE. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME. THE FAILURE WAS NOT DIAGNOSED. BOTH THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 137,000.

NHTSA ID

10592571

Incident

May 6, 2014

Mileage

137,000 mi

I PURCHASED MY TRUCK IN MAY 2006, SINCE I BOUGHT THE TRUCK IT HAS HAD A VIBRATION ON START IE FROM STOP WHEN I START MOVING THE TRUCK HAS A VIBRATION. I AM NOW ON THE THIRD REAR DRIVE SHAFT ASSEMBLY IN MY TRUCK AT 65K MILES. ALSO HAVE HAD TO REPLACE A BLOWN FRONT HUB THAT SEPARATED AT 60K MILES WITH NO PREVIOUS PROBLEMS OR WARNING. HAVE HAD OVER 3K WORTH OF ELECTRICAL WORK DONE AT DEALERSHIP INCLUDING PCM, WIRING HARNESS, FCA, INJECTION PUMP AND SO FORTH AND SO ON. STILL HAVE TONS OF ELECTRICAL ISSUES WITH TRUCK. AND NOW AT 66K MILES THE FUEL SENDING UNIT HAS GONE OUT FOR THE SECOND TIME. *TR

NHTSA ID

10207248

Incident

Feb 6, 2007

Mileage

38,000 mi

1) MY 1 TON 3500 DODGE TRUCK JUST CAME OUT OF PARK ON ITS OWN AFTER ABOUT 5 MINUTES AND BACKED INTO THE SIDE OF ANOTHER CAR. I WAS SITTING IN THE DRIVERS SEAT USING THE PHONE AND IN PARK AND IT DECIDED TO GO INTO REVERSE AFTER ABOUT 5 MINUTES 2) THE RIGHT FRONT WHEEL BEARING SEIZED UP FROM LACK OF GREASE AT 52,200 MILES. NO DAMAGE OR ACCIDENT, IT JUST SOUNDED REALLY BAD AND QUIT TURNING

NHTSA ID

10193027

Incident

Jun 11, 2007

Mileage

50,240 mi

2004 DODGE 3500 TRUCK FRONT L/H WHEEL HUB ASSY BEARING CAME APART AT 70 MPH CAUSING THE TRUCK TO CROSS OVER 2 LANES OF TRAFFIC AND INTO ONCOMING TRAFFIC. DODGE DEALER TOLD ME THIS IS A PROBLEM. BUT IT COST ME 350 DOLLARS THIS TO ME IS A SAFETY ISSUE AND A CUSTOMER SHOULD NOT HAVE TO PAY THE COST OR DIE DUE TO THIS. *NM

NHTSA ID

10171283

Incident

Oct 17, 2006

Mileage

60,000 mi

PIECE OF CRAP, LOSS OF POWER, DRIVE TRAIN DONT HOLD UP TO LOADS THAT IT STATES THAT IT COULD PULL, CLUTCH SLIPS WHEN ACCELERATING VEHICLE.

NHTSA ID

10128352

Incident

Jun 5, 2005

Mileage

1,342 mi

NOTICED A VIBRATION WHEN REACHING SPEEDS OVER 72 MILES PER HOUR. CONTACTED LOCAL DEALER REGARDING PROBLEM. THE FIRST TIME THE TRUCK WAS IN FOR SERVICE THE LOCAL DEALER DECIDED TO PUT IN A NEW DRIVE LINE AND ALIGNED IT. AFTER THIS SERVICE THE VIBRATION STILL EXISTED. SOON AFTER THE TRUCK STALLED IN THE MIDDLE OF A VERY BUSY HIGHWAY DUE TO A MALFUNCTIONING FUEL INJECTOR PUMP. I BELIEVE THIS WAS CAUSED BY THE EVER PRESENT VIBRATION. SECOND TIME LOCAL DEALER SAW THE TRUCK THEY REPLACED THE FUEL INJECTOR PUMP AND TRIED TO RE-ALIGN TO FIX THE VIBRATION. THIS STILL DIDN'T SOLVE THE VIBRATION. A REVIEW OF THE COMPLAINTS ON THIS SITE IT APPEARS THAT THIS IS A NATION WIDE PROBLEM AND DEFECT IN THIS TRUCK. AK

NHTSA ID

10116256

Incident

Apr 2, 2005

Mileage

34,000 mi

CONSUMER COMPLAINED ABOUT FRONT DRIVESHAFT PROBLEM. IT WAS CAUSING THE VEHICLE TO VIBRATE WHILE DRIVING AT HIGHWAY SPEED. MANUFACTURER WAS AWARE OF THE DRIVE SHAFT PROBLEM. MANUFACTURER OFFERED TO REPAIR THE DEFECT AT A TIME WHICH WAS NOT CONDUCIVE TO THE CONSUMER.*AK *TC

NHTSA ID

10066920

Incident

Jan 1, 2005

Mileage

1,100 mi

WHILE DRIVING 65 MPH VEHICLE VIBRATED DUE TO THE RING REAR AND PINION OF THE REAR AXLE SHAFT FAILURE. CONSUMER CONTACTED THE MANUFACTURER WHO REPLIED, THEY WERE AWARE OF THIS PROBLEM, BUT DID NOT HAVE A SOLUTION AT THIS TIME. *AK

NHTSA ID

10103606

Incident

Dec 1, 2004

Mileage

4,000 mi

VIBRATION IN THE DRIVETRAIN AT HIGH SPEEDS, STARTING AT ABOUT 72 MILES PER HOUR. 6 ATTEMPTS OF BALANCING DRIVE TRAIN AND WHEELS HAVE NOT SOLVED THE PROBLEM. VIBRATION IS ENOUGH TO NUMB HANDS AND FEET AND DISTORT THE REAR VIEW MIRROR IMAGES.*AK

NHTSA ID

10100650

Incident

Oct 21, 2004

Mileage

500 mi

WHEN DRIVING 50 MPH, THE FRONT DIFFERENTIAL FAILED CAUSING THE FRONT WHEELS TO LOCK UP. THE CONSUMER HAD THE VEHICLE TOWED. PLEASE PROVIDE MORE INFORMATION. *JB

NHTSA ID

10097059

Incident

Sep 20, 2004

Mileage

2,000 mi

CONSUMER STATES HE PULLED UP IN HIS BACK YARD AFTER DRIVING HIS VEHICLE, PUT HIS VEHICLE IN PARK CUT IT OFF. HE THEN GOT OUT OF THE VEHICLE WALKED AROUND TO THE REAR OF THE TRUCK TO OPEN THE TAIL GATE AND NOTICED THE TRUCK WAS MOVING BACKWARD. HE STATES HE TRIED TO CATCH IT, BUT WAS UNSUCCESSFUL, IT KNOCKED HIM DOWN. HE THEN COULD DO NO MORE THAN JUST LIE ON THE GROUND AND WATCH THE VEHICLE RUN INTO HIS GATE. HE SAYS THIS HAS HAPPENED BEFORE WITH HIS SON. HE SAYS HE IS JUST FORTUNATE THAT HE OR HIS SON WAS STANDING IIN THE WAY OF THE VEHICLE WHEN IT BEGIN TO ROLL. HE STATES THAT THE PARK PAWL DO NOT ENGAGE SECURELY, CAUSING IT TO JUST OUT OF PARK AND INTO REVERSE. HE STATES HE HAS LOOKED ON THE INTERNET AND THERE ARE OTHER COMPLAINTS OF THE SAME NATURE. HE SAYS THIS INCIDENT HAPPENED 8/27/04.

NHTSA ID

10092172

Incident

Sep 14, 2004