2004 Dodge Ram 3500 Steering Problems

The contact owns a 2004 Dodge Ram 3500. The contact received notifications of NHTSA Campaign Numbers: 13V528000 (Steering), 16V352000 (Air Bags), 15V313000 (Air Bags), and 05V462000 (Power Train); however, the parts to do the recall repairs were not yet available while the vehicle was in for service. The local dealer was made aware of the issue, and an appointment was scheduled to repair the vehicle. The vehicle remained with the dealer for a week before the contact was informed that parts for the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that on several occasions, while the vehicle was in park(P), the vehicle unexpectedly rolled without warning. The brake pedal was depressed with extra force while shifting to park(P). The manufacturer was not made aware of the issue. The failure mileage was unknown.

NHTSA ID

11726711

Incident

Jan 1, 2008

STEERING BECAME LOOSE AND HAD 1-2INCHES OF SLACK BEFORE GUIDING THE VEHICLE PROPERLY. REPLACED WITH NEW STEERING UNIT. TRANSMISSION WOULD NOT SHIFT INTO LOW GEAR AT BUSY INTERSECTION ENTERING FREEWAY. *TR STARTED IN SECOND OR THIRD REQUIRED COSTLY REBUILD. FUEL GAUGE READS EMPTY REQUIRED NEW UNIT IN FUEL TANK.

NHTSA ID

11329101

Incident

Jul 2, 2019

Mileage

124,000 mi

PURCHASED USED 2004 DODGE 3500 AND WHILE DRIVING HOMEDOING 60 MPH I EXPERIENCED SUCH A VIOLENT SHACKING OF THE FRONT END I NEARLY LOSS CONTROL OF MY TRUCK AND STRUCK ANOTHER VEHICLE ON THE HIGHWAY. MY WIFE AND I COULD HAVE BEEN KILLED. I LATER LEARNED THAT THIS TRUCK SUFFERS FROM DEATH WOBBLE WHICH DODGE IS AWARE OF. AS A RETIRED POLICE OFFICER WITH 30 YEARS I WOULD HAVE TOWED THIS TRUCK AS UNSAFE UNTIL PROPER REPAIRS WERE MADE BASED ON THE VIOLENT SHAKING AND LOSS OF STEERING CONTROL THE DRIVER EXPERIENCES. VERY DANGEROUS SITUATION THAT NEEDS TO BE ADDRESSED.

NHTSA ID

11192535

Incident

Feb 8, 2019

Mileage

180,000 mi

I TOOK MY VEHICLE TO TIRE KINGDOM A REPUTABLE TIRE DEALER AND REPAIR FACILITY TO HAVE MY FRONT END CHECKED OUT, THEY INFORMED ME THAT THE LEFT TIE ROD END AND CENTER LINK NEEDED TO BE REPLACED, THE ALSO SAID THAT THIS MODEL TRUCK HAD A RECALL ON THESES PARTS MANUFACTURER RECALL NUMBER H46 NHTSA RECALL NUMBER 09E-001 AND MANUFACTURER RECALL NUMBER N62 NHTSA RECALL NUMBER 13V-528 I VERIFIED THAT THERE WAS A UNREPAIRED RECALL ON THE VEHICLE. SO I MADE AN APPOINTMENT WITH GREENWAY DODGE CHRYSLER JEEP RAM 9051 E COLONIAL DR, ORLANDO, FL 32817. I TOLD THEM AND SHOWED THEM THE ESTIMATE FROM TIRE KINGDOM STATING THE REPAIRS WERE NEEDED THEY HAD THE TRUCK ALL DAY OCT 5 2018 BUT DID NOTHING TO THE STEERING TIE RODS

NHTSA ID

11138833

Incident

Oct 5, 2018

Mileage

300,000 mi

MY DODGE TRUCKS VIOLENTLY WOBBLING OUT OF CONTROL AT HIGHWAY SPEEDS.WHILE DRIVING AT ABOUT 60 MPH, I HIT A MINOR BUMP IN THE ROADWAY AND THE TRUCK STARTED SHAKING VIOLENTLY. THE ONLY WAY IT STOPPED WAS I HAD TO REDUCE MY SPEED TO 10 MPH, THE PROBLEM WAS I WAS IN THE EXPRESS LANE, I WAS IN FRONT OF A SEMI TRUCK

NHTSA ID

10980109

Incident

Apr 15, 2017

Mileage

225,000 mi

"TAMARA RECALL". DRIVING DOWN ROAD HIT A SLIGHT BUMP GOT THE DEATH WOBBLE AND HAD TO SLOW DOWN TO 30MPH OR LOWER TO GET IT BACK UNDER CONTROL ON THE FREEWAY. HAVE HAD THE FRONT END REBUILT 3 TIMES BY PROFESSIONALS AND NOW DOING IT AGAIN OR STILL.

NHTSA ID

10819560

Incident

Jun 15, 2015

Mileage

115,000 mi

TL* TAKATA RECALL. THE CONTACT OWNS A 2004 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V770000 (AIR BAGS), 15V313000 (AIR BAGS), 13V528000 (STEERING) AND INDICATED THAT THE PARTS WERE NOT AVAILABLE TO RECEIVE THE RECALL REPAIRS FOR AN EXTENDED PERIOD OF TIME WHICH WAS UNREASONABLE. THE MANUFACTURER WAS UNABLE TO DETERMINE WHEN THE PARTS WOULD BE SHIPPED TO THE DEALER. THE CONTACT WAS STILL UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID

10807730

Incident

Dec 13, 2013

WHEN DRIVING ON THE HIGHWAY I HIT A SERIES OF BUMPS AT 60 MPH AND MY TRUCK BEGAN TO SHAKE VIOLENTLY. I THEN HAD TO SLOW DOWN TO 30MPH TO REGAIN CONTROL.

NHTSA ID

10775443

Incident

Sep 23, 2015

Mileage

53,809 mi

TL* THE CONTACT OWNS A 2004 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 13V528000 (STEERING), 14V770000 (AIR BAGS), AND 15V313000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 11/18/15*LJ UPDATED 2/10/16 *JS UPDATED 4/13/18*JB CONSUMER STATED HE HAD THREE RE-CALL NOTICES ON THIS VEHICLE, SO FAR AFTER MANY ATTEMPTS TO HAVE THE REPAIR WORK DONE, I KEEP GETTING THE SAME ANSWER- NO PARTS AVAILABLE. ALSO, VEHICLE LEAKS AND DOOR WON'T OPEN AND MORE UPDATED 10/11/18*JB

NHTSA ID

10773977

Incident

Mar 15, 2015

TL* THE CONTACT OWNS A 2004 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V313000 (AIR BAGS) AND 13V258000 (STEERING); HOWEVER, THE PARTS NEEDED TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA ID

10744896

Incident

Nov 6, 2013

I HAVE HAD A VIBRATION AND "DEATH WOBBLE" ON MY TRUCK SINCE I PURCHASED IT. IT HAS BEEN TO TWO DIFFERENT CHRYSLER DEALERS FOR A TOTAL OF 5 OR 6 TIMES WITHOUT RESOLUTION OF THE ISSUE. THE ISSUE IS TWO FOLD, ONE IS WHEN I HIT A LARGE BUMP AT SPEEDS GREATER THAN 45 MPH THE STEERING WHEEL SHAKES VIOLENTLY, AND THE OTHER THIS SPEEDS OVER 60 MPH THERE IS A VIBRATION. I HAVE SPOKEN TO CHRYSLER ABOUT THE ISSUES ABOUT A YEAR OR SO AGO. THEY TRIED TO OFFER BUY BACK BECAUSE THE ISSUE COULD NOT BE RESOLVED, BUT THEN TOLD ME I WAS NOT QUALIFIED BECAUSE I WAS THE SECOND OWNER. I ALSO HAD TO HAVE THE STEERING GEAR BOX REPLACED UNDER WARRANTY, AND THEY REPLACED ALL THE TIE-ROD ENDS ECT. THE ISSUES IS STILL THE SAME WITHOUT RESOLUTION. NOW MY WARRANTY IS UP, AND THE TRUCK STILL HAS THIS POTENTIAL DANGERS ISSUES AND I HAVE NO WHERE TO GO. ANYTIME I HAVE THE TRUCK LOOKED AT NOW IT COST ME A LOT OF MONEY. MY TRUCK HAS RECALL 13V-528 AND 09E-001 WHICH RELATE TO THESE ISSUES. THE TRUCK WAS INSPECTED, BUT THEY DID NOT FIX ANYTHING.

NHTSA ID

10744708

Incident

Jan 9, 2013

Mileage

76,591 mi

TRUCK WAS PURCHASED JUNE 2,2009. STARTED HAVING INJECTOR/LIFT PUMP PROBLEMS. SCHEDULED APPT FOR DIAGNOSTIC FOR 6/5/2009. DID NOT FIX THAT PROBLEM AND THE TRUCK WAS STILL IN WARRANTY. PERFORMED RECALL H46 FOR TIE ROD END AND THEN THE PROBLEMS BEGAN. DEMON SHAKE PERIODICALLY AT 50+ MPH . WAS TOLD NOTHING COULD BE DONE ABOUT IT. BROUGHT TRUCK BACK IN FOR INJECTOR/ LIFT PUMP PROBLEM AGAIN, NOW THE TRUCK WAS OUT OF WARRANTY AND SURPRISINGLY NEEDED THOUSANDS OF DOLLARS IN REPAIR. WE HAD TO FOOT THE BILL. DEMON SHAKE CONTINUES GETTING WORSE TO THIS DAY. HAS BEEN LOOKED AT AGAIN AND WAS TOLD THERE IS NO FIX. FORTUNATELY , NO ONE HAS YET BEEN HURT. YOU NEVER KNOW WHEN IT IS GOING TO OCCUR. TODAY, I SEE A BUY BACK AND MY TRUCK IS NOT ON IT... I HAVE HAD THE SAME PROBLEM SINCE PURCHASE. WHY SHOULD MY SAFETY NOT BE AS IMPORTANT AS A NEWER TRUCK OWNER?

NHTSA ID

10743794

Incident

Jun 5, 2009

Mileage

93,819 mi

TL* THE CONTACT OWNS A 2004 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V528000 (STEERING); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA ID

10706706

Incident

Jan 20, 2015

HIT A POT HOLE AND THE ENTIRE STEERING SYSTEM BEGAN TO SHAKE VIOLENTLY. COULD NOT CONTROL VEHICLE STEERING WHILE IT WAS SHAKING. *TR

NHTSA ID

10694400

Incident

Mar 10, 2015

Mileage

122,345 mi

TL* THE CONTACT OWNS A 2004 DODGE RAM 3500. WHILE DRIVING APPROXIMATELY 25 MPH AND MAKING A TURN, THE STEERING AND BRAKES SEIZED. AS A RESULT, THE GEAR BOX SPLIT IN HALF. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 82,000. UPDATED 6/18/15*CN UPDATED 9/25/2017*CN

NHTSA ID

10689599

Incident

Feb 19, 2015

Mileage

82,000 mi

TL*THE CONTACT OWNS A 2004 DODGE RAM 3500. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V770000 (AIR BAGS), 14817000 (AIR BAGS) AND 13V528000 (STEERING) AND STATED THAT THE PARTS NEEDED WERE UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 03/30/15*LJ UPDATED 6/22/2015*JS

NHTSA ID

10682237

Incident

Feb 9, 2015

TL*THE CONTACT OWNS A 2004 DODGE RAM 3500. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 65 MPH, THE VEHICLE SHOOK VIOLENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING UNIT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V528000 (STEERING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 185,000.

NHTSA ID

10678421

Incident

Dec 22, 2014

Mileage

185,000 mi

TL* THE CONTACT OWNS A 2004 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V528000 (STEERING) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA ID

10676660

Incident

Jan 20, 2015

TRUCK STARTED TO HAVE SEVERE DRIVABILITY PROBLEMS WITH THE FRONT END. HAD RECEIVED A RECALL NOTICE FOR BOTH THE STEERING LINKAGE AND LEFT BALL JOINT. TOOK INTO DEALER WHO PERFORMED THE PHYSICAL INSPECTION. WAS TOLD THAT OUR VEHICLE WAS NOT PART OF THE RECALL DUE TO CONFIGURATION BUT THE WHOLE FRONT END NEED TO BE REPLACED AND ALL PARTS NEEDED WHERE EXACTLY THE PARTS UNDER THE RECALL IF OUR TRUCK HAD THE CONFIGURATION COVERED BY THE RECALL. WE WERE FACED WITH PAYING FOR THE REPAIRS BASE ON SOME TECHNICALITY THAT SOMEHOW OUR CONFIGURATION EXCLUDED US FROM THE SAFETY HAZARD WHICH CAUSED THE RECALL. WE DO NOT FEEL IT IS A COINCIDENCE THAT THE REPAIR NEEDED WERE EXACTLY THE NOW THAT WERE UNDER THE RECALL BUT OUR TRUCK WAS NOT PART OF THE RECALL. OUR OPINION IS THE RECALL IS TOO NARROW AND THE SAFETY ISSUE IS BROADER THAN HOW IT IS SET UP NOW. *TR

NHTSA ID

10643901

Incident

Sep 17, 2014

TL* THE CONTACT OWNS A 2004 DODGE RAM 3500. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 13V528000 (STEERING) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA ID

10622524

Incident

Aug 15, 2014

TL* THE CONTACT OWNS A 2004 DODGE RAM 3500. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V528000 (STEERING) HOWEVER, THE PART TO DO THE REPAIRS WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA ID

10608741

Incident

Dec 11, 2013

SINCE THIS TRUCK WAS NEW IT WOULD SHAKE VIOLENTLY IN THE FRONT END WHEN YOU HIT A SLIGHT BUMP AT 60 MPH CHANGED EVERYTHING IN FRONT END AND ADDED STEERING DAMPENER RECOMMENDED BY DEALER. DOES IT MORE OFTEN NOW. WE HAVE NAMED IT THE DEATH RATTLE. *JS

NHTSA ID

10608542

Incident

Jul 1, 2014

Mileage

254,000 mi

TL* THE CONTACT OWNS A 2004 DODGE RAM 3500. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER:13V528000 (STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.

NHTSA ID

10588026

Incident

Jan 8, 2014

TL* THE CONTACT OWNS A 2004 DODGE RAM 3500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V528000 (STEERING) HAD SURPASSED REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THE PARTS WERE NOT AVAILABLE AND THAT THE MANUFACTURER WAS ONLY RECEIVING ONE REPAIR KIT PER WEEK. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA ID

10587906

Incident

Jan 1, 2014

TRAVELING 55 MPH, TRUCK HIT A SMALL BUMP . TRUCK STARTED TO SHAKE VIOLENTLY LEFT AND RIGHT, COULD NOT CONTROL IT. STARTED TO PULL OFF ROAD WHEN HIT A WALL DUE TO STEERING. NO WAY TO CONTROL THIS TRUCK. HAS BEEN MAINTAINED FORM DODGE ALWAYS. STAY AWAY FROM THESE TRUCKS. VERY DANGEROUS. *TR

NHTSA ID

10587129

Incident

May 1, 2014

Mileage

100,000 mi