REAR AXLE FAILURE
Opened Dec 26, 2002
Closed May 15, 2003
SEE ATTACHED REPORT.
POWER TRAIN:AXLE ASSEMBLY
2002 Dodge Ram Club Cab
Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
6
Latest Feb 28, 2010
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
0
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
1
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0
Overview
Our database contains 6 NHTSA owner-reported complaints for the 2002 Dodge Ram Club Cab, most frequently naming the electrical, brakes and heating & air conditioning categories. 1 NHTSA investigation names it; and 15 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaint activity over time
When owners filed reports about this model year
View as table
| Month | Complaints filed | Cumulative |
|---|---|---|
| Mar 2003 | 1 | 1 |
| Jul 2004 | 1 | 2 |
| Aug 2004 | 1 | 3 |
| Sep 2004 | 1 | 4 |
| Sep 2006 | 1 | 5 |
| Feb 2010 | 1 | 6 |
What owners report
Complaints grouped by the component NHTSA recorded
- Electrical222.2%
- Brakes111.1%
- Heating & air conditioning111.1%
- Powertrain (other)111.1%
- Suspension111.1%
- Transmission111.1%
- Airbags111.1%
- Visibility111.1%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Safety recalls
No recalls in our database for this model year
That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.
Safety investigations
NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.
Recent owner complaints
Reports submitted to NHTSA, shown in the owner's own words
Visibility
Filed Feb 28, 2010
I PURCHASED MY 2002 DODGE RAM CLUB CAB LAST SUMMER OUT OF OREGON THE PREVIOUS OWNER FAILED TO MENTION IT HAD THIS ISSUE WITH THE HEATING SYSTEM SO UNFORTUNATELY I DO NOT KNOW THE MILEAGE AT WHICH IT FAILED OR IF THEY HAD ATTEMPTED PREVIOUS REPAIRS. MY 2002 DODGE RAM 1500 QUAD CAB HEATING SYSTEM HAS FAILED. ONLY HEATS ON PASSENGER SIDE AND WILL FOG UP WINDOWS WHEN RUNNING HEATER. IF YOU PUT IT ON DEFROST TO CLEAR FOG IT ONLY BLOWS COLD AIR. ALSO ONLY OPERATES ON HIGHEST STEERING. WITH CHILDREN IN THE VEHICLE IT IS NECESSARY TO RUN THE HEATER DURING INCLEMENT WEATHER AND VISIBILITY IS GREATLY REDUCED DUE TO THE FOGGINESS OF THE WINDSHIELD CREATING A SAFETY HAZARD. AS THIS IS MY COMMUTING VEHICLE IT MUST BE DRIVEN DAILY. REPAIRS ARE ESTIMATED AT $1000 AND THE REPAIR MAN SAID IT WILL ONLY BE A TEMPORARY FIX BECAUSE THE BOX WITH THE ACTUATOR DOORS AS WELL AS THE HEATER CORES IN THESE TRUCKS WAS POORLY CONSTRUCTED AND THEY GO OUT AND NEED TO BE REPLACED OFTEN. THIS INVOLVES THEM REMOVING THE WHOLE DASH. I HAVE FOUND SO MANY OTHER PEOPLE ONLINE EXPERIENCING THE SAME PROBLEMS WITH THEIR HEATING SYSTEM THAT SOMETHING NEEDS TO BE DONE BEFORE AN ACCIDENT HAPPENS. *TR
- NHTSA ID
- 10314907
- Incident
- Feb 27, 2002
Heating & air conditioningElectricalSuspension+1 more
Filed Sep 3, 2006
TRANSMISSION WILL NOT SHIFT INTO FIRST GEAR WHEN PUTTING IN DRIVE. FEELS LIKE IT'S STARTING OFF IN THIRD GEAR OR SOMETHING. WORKS IF YOU PUT IT IN FIRST GEAR, OR SECOND, JUST NOT DRIVE. IT HAPPENED ALL AT ONCE FOR NO REASON. ALSO AIR CONDITIONING ONLY WORKS WHEN MOVING. IF YOU STOP IT DOESN'T WORK. I HAVE HAD THE FREON CHECKED AND IS OKAY. AND NOW JUST TODAY, IT DIED FOR NO REASON. I STOPPED AT THE BANK TO MAKE AN OVERNIGHT DEPOSIT, WHEN BACK TO MY TRUCK, AND TURNED THE KEY AND NOTHING. JUST LIKE THAT. I HAD TO WALK AT LEAST A 1/2 MILE TO THE NEAREST PHONE TO HAVE MY SON COME GET ME. WE JUMPED THE VEHICLE AND IT STARTED. BUT THE INSTRUMENT LIGHTS WERE FLASHING. THAN JUST BEFORE I GOT HOME, THE CHECK GAUGES LIGHT CAME ON AND THE BATTERY GAUGE WAS AT THE HIGHEST LEVEL. IT HAD NO PRIOR PROBLEMS. ONE MORE THING, I HAVE HAD THE SHOCKS REPLACED 5 TIMES IN FRONT. AND MY BACK ONES ARE NOW BROKE. I HAVE NEVER BEEN OFF ROAD IN THIS TRUCK, I DON'T "HOT ROD" IT, JUST NORMAL EVERYDAY CITY DRIVING. *NM
- NHTSA ID
- 10167285
- Incident
- Sep 3, 2006
- Mileage
- 69,000 mi
Airbags
Filed Sep 14, 2004
THE CLOCK SPRING WAS DEFECTIVE AND THE WARRANTY DID NOT COVER THIS -PART. THE AIR BAG LIGHT IS ON. NO RECALL RECEIVED. *JB
- NHTSA ID
- 10087925
- Incident
- Aug 14, 2004
- Mileage
- 50,000 mi
Powertrain (other)
Filed Aug 13, 2004
U JOINT FAILED AT REAR AXLE AFTER 38,000 MILES. *AK
- NHTSA ID
- 10086780
- Incident
- Aug 11, 2002
- Mileage
- 38,000 mi
Brakes
Filed Jul 21, 2004
THE VEHICLE'S FRONT END SHAKES WHEN APPLYING THE BRAKES. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THE ROTORS WERE FOUND TO BE DEFECTIVE, AND REPAIRED. THE VEHICLE WAS TAKEN BACK THIS WEEK FOR THE SAME PROBLEM. THE MANUFACTURER WAS CONTACTED AND THERE ARE NO RECALLS TO DATE. *LA
- NHTSA ID
- 10083429
- Incident
- Sep 16, 2003
- Mileage
- 16,000 mi
Electrical
Filed Mar 8, 2003
CHECK ENGINE LIGHT ON -- RAN ON DRB III FOUND DIAGNOSTIC TROUBLE CODES SET FOR P1698 NO CCD, J1850 MESSAGE FROM TCM CLEARED ALL DIAGNOSTIC TROUBLE CODES RESET ALL VALUES AND ROAD TEST FOR 150 MILES *** RIGHT FRONT OF VEHICLE SCRAPED (HAD PAINT FROM ANOTHER VEHICLE) * RENTAL 02/10/03 - 02/17/03. *NLM
- NHTSA ID
- 10010135
- Incident
- Feb 10, 2002
- Mileage
- 31,151 mi
Manufacturer communications
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
9004275
ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER
KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not program to the vehicle, use the "AC" NIC level part and submit a part warranty.
9004275
ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER
KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not program to the vehicle, use the "AC" NIC level part and submit a part warranty.
23-015-20
EQUIPMENT; STRUCTURE
Disinfectant Solution Recommended for COVID-19
08-049-20
ELECTRICAL SYSTEM; EQUIPMENT
Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.
31-006-19
STRUCTURE
Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
31-005-19
EQUIPMENT; STRUCTURE
Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Compare model years
Complaint and recall counts across every year of this model
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.