2003 Dodge Ram Van Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2003 Dodge Ram Van, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Electrical525.0%
- Visibility420.0%
- Powertrain (other)210.0%
- Steering210.0%
- Suspension210.0%
- Airbags15.0%
- Seat belts15.0%
- Body & structure15.0%
- Interior & seats15.0%
- Exterior lighting15.0%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2003 DODGE RAM VAN. THE CONTACT STATED THAT WHILE CONTACT WAS SITTING IN THE VEHICLE WITH THE ENGINE RUNNING, SMOKE WAS EMITTED FROM THE VEHICLE. THE DASHBOARD THEN CAUGHT ON FIRE. THE CONTACT WAS ABLE TO EXIT VEHICLE WITHOUT INJURY. THE VEHICLE WAS DESTROYED. THE FIRE DEPARTMENT WAS PRESENT AND A FIRE REPORT WAS FILED. THE FIRE DEPARTMENT STATED THAT THE FIRE BEGAN IN THE AIR CONDITIONING SWITCH. THE FAILURE WAS NOT REPORTED TO THE MANUFACTURER. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 30,000. UPDATED 8/19/13 *CN
VAN SHUTS DOWN ANY WHERE ANY TIME ANY SPEED AND READS NO BUS THIS HAS BEEN HAPPEN FOR TO LONG AND THEY DON'T EVEN OFFER A SOLUTION.I BOUGHT A SCANNER FOR A 100.00 DOLLARS IT WAS A WASTE OFF MONEY CAN'T READ CODES WITH THE NO BUS ANY WAY IF IT'S NOT THE PCM THEN WHY HAVE CODES FOR ALL THE OTHER SENSORS IF IT TURNS OFF ANYWAY. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Visibility
Reports naming windshields, glass, wipers, defrosters and mirrors.
From owner reports, verbatim
COLD WEATHER OUTSIDE. WINDOWS FOG UP AND GET ICE ON THEM. SIDE WINDOWS CAN NOT SEE OUT OF AND FRONT WINDOW GETS OVAL ON IT. MUST USE ICE SCRAPER TO SCRAPE ICE AWAY TO SEE. TOOK TO DEALER, FIRST TIME FIXED FOR ABOUT A YEAR WITH REPLACING A PART IN THE DEFROSTING SYSTEM, NEXT TIME DEALER COULD NOT FIND A PROBLEM. THIS COULD BECOME A DANGEROUS SITUATION AS YOU CANNOT SEE OUT THE WINDOWS AT TIMES AND I HAVE HAD TO PULL OVER. GETS WORSE AT HIGHER SPEEDS. *TR
WINDOWS IN 2003 DODGE RAM VAN FOG UP AND FROST IN COLD TEMPERATURES. THE FASTER I GO, THE MORE IT FROSTS UP. WE HAVE TO USE AN ICE SCRAPER ON THE INSIDE, WHICH IS A SAFETY CONCERN. WHEN I PARK THE VAN FOR A FEW MINUTES, IT DEFROSTS. CHRYSLER SAYS THAT IT IS A COMMON PROBLEM AND THERE IS NOTHING THAT THEY CAN DO FOR IT. AIR IS LEAKING FROM SOMEWHERE IN THE VAN. *JB
Too few reports in this category for a page of its own — they appear in the full complaint list.
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
DRIVING DOWN THE ROAD AT 65 MPH AND LOST TOTAL CONTROL OF VEHICLE STEERING FOUND OUT IT WAS DUE TO A RUSTED FRAMED. TOTALLY UNSAFE VAN. I WAS GLAD IT WAS NOT VERY BUSY ON THE INTERSTATE OR I COULD HAVE BEEN KILLED. I AM VERY DISAPPOINTED A MANUFACTURE CAN HAVE SO MANY COMPLAINTS ONLINE AND NOTHING HAS BEEN DONE. IT IS TOTAL FRAME LOST TO RUST.
THE VEHICLE WAS SERVICE 4 TIMES FOR PROBLEMS WITH THE SHIFTING GEARS. (ROADTREK RECREATIONAL VEHICLE). *JB
Too few reports in this category for a page of its own — they appear in the full complaint list.
Steering
Reports naming the steering system — racks, columns, power-steering assist and steering linkage.
From owner reports, verbatim
DRIVING DOWN THE ROAD AT 65 MPH AND LOST TOTAL CONTROL OF VEHICLE STEERING FOUND OUT IT WAS DUE TO A RUSTED FRAMED. TOTALLY UNSAFE VAN. I WAS GLAD IT WAS NOT VERY BUSY ON THE INTERSTATE OR I COULD HAVE BEEN KILLED. I AM VERY DISAPPOINTED A MANUFACTURE CAN HAVE SO MANY COMPLAINTS ONLINE AND NOTHING HAS BEEN DONE. IT IS TOTAL FRAME LOST TO RUST.
FOR 2 DAYS PRIOR TO INCIDENT , NOTICED STEERING WHEEL KEPT CHANGING ORIENTATION WHILE DRIVING IN A STRAIGHT LINE. A LOT OF GROANING AND CREAKING NOISE FROM RIGHT FRONT SUSPENSION IN RIGHT TURNS AS WELL AS VIBRATION AT HIGHWAY SPEED. PARKED VEHICLE AND INSPECTED UNDERSIDE TO FIND THAT IDLER ARM BRACKET WAS TEARING AWAY FROM FRAME RAIL DUE TO ROT. AFTER PARKING VEHICLE , I MOVED IT AROUND IN THE DRIVEWAY NO MORE THAN 3 TIMES BEFORE IDLER ARM BRACKET COMPLETELY SEPARATED FROM THE FRAME RAIL WITH A VERY LOUD POP.. VAN NOW HAS NO STEERING AND IS JUNK SITTING IN MY DRIVEWAY. INSPECTION OF FRONT FRAME RAIL AREA REVEALS HEAVY ROT ON BOTH FRONT FRAME RAILS AND STEERING GEAR MOUNT AS WELL. THE REST OF THE BODY IS TYPICAL FOR 10 YRS OLD IN UPSTATE NY. I HAVE PREVIOUSLY OWNED VEHICLES 20+ YRS OLD WITH BODY ROT , BUT HAVE NEVER HAD ANY FRAME ISSUES ASSOCIATED WITH ROT. AFTER MUCH RESEARCH , THIS APPEARS TO BE QUITE COMMON ON FULL SIZE DODGE VANS. WILL BE FILING A COMPLAINT WITH CHRYSLER CORP. , BUT DON'T EXPECT MUCH TO COME OF IT. ABSOLUTELY AMAZED THAT PEOPLE HAVE NOT DIED AS A RESULT OF THIS DEFECT. CONSIDERING THE NUMBER OF THESE VANS STILL ON THE ROAD , I WOULD CONSIDER THIS A GROWING CONCERN FOR THOSE THAT OWN AND DRIVE THEM AS WELL AS OTHER PEOPLE ON THE ROAD WITH THEM. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Suspension
Reports naming suspension components — springs, struts, shocks, control arms and related hardware.
From owner reports, verbatim
DRIVING DOWN THE ROAD AT 65 MPH AND LOST TOTAL CONTROL OF VEHICLE STEERING FOUND OUT IT WAS DUE TO A RUSTED FRAMED. TOTALLY UNSAFE VAN. I WAS GLAD IT WAS NOT VERY BUSY ON THE INTERSTATE OR I COULD HAVE BEEN KILLED. I AM VERY DISAPPOINTED A MANUFACTURE CAN HAVE SO MANY COMPLAINTS ONLINE AND NOTHING HAS BEEN DONE. IT IS TOTAL FRAME LOST TO RUST.
FOR 2 DAYS PRIOR TO INCIDENT , NOTICED STEERING WHEEL KEPT CHANGING ORIENTATION WHILE DRIVING IN A STRAIGHT LINE. A LOT OF GROANING AND CREAKING NOISE FROM RIGHT FRONT SUSPENSION IN RIGHT TURNS AS WELL AS VIBRATION AT HIGHWAY SPEED. PARKED VEHICLE AND INSPECTED UNDERSIDE TO FIND THAT IDLER ARM BRACKET WAS TEARING AWAY FROM FRAME RAIL DUE TO ROT. AFTER PARKING VEHICLE , I MOVED IT AROUND IN THE DRIVEWAY NO MORE THAN 3 TIMES BEFORE IDLER ARM BRACKET COMPLETELY SEPARATED FROM THE FRAME RAIL WITH A VERY LOUD POP.. VAN NOW HAS NO STEERING AND IS JUNK SITTING IN MY DRIVEWAY. INSPECTION OF FRONT FRAME RAIL AREA REVEALS HEAVY ROT ON BOTH FRONT FRAME RAILS AND STEERING GEAR MOUNT AS WELL. THE REST OF THE BODY IS TYPICAL FOR 10 YRS OLD IN UPSTATE NY. I HAVE PREVIOUSLY OWNED VEHICLES 20+ YRS OLD WITH BODY ROT , BUT HAVE NEVER HAD ANY FRAME ISSUES ASSOCIATED WITH ROT. AFTER MUCH RESEARCH , THIS APPEARS TO BE QUITE COMMON ON FULL SIZE DODGE VANS. WILL BE FILING A COMPLAINT WITH CHRYSLER CORP. , BUT DON'T EXPECT MUCH TO COME OF IT. ABSOLUTELY AMAZED THAT PEOPLE HAVE NOT DIED AS A RESULT OF THIS DEFECT. CONSIDERING THE NUMBER OF THESE VANS STILL ON THE ROAD , I WOULD CONSIDER THIS A GROWING CONCERN FOR THOSE THAT OWN AND DRIVE THEM AS WELL AS OTHER PEOPLE ON THE ROAD WITH THEM. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
TL*THE CONTACT OWNS A 2003 DODGE RAM VAN. HE CRASHED INTO A TELEPHONE BOOTH WHILE DRIVING 25 MPH. THE VEHICLE WAS COMPLETELY DESTROYED AND NONE OF THE AIR BAGS DEPLOYED. THE MANUFACTURER WAS NOTIFIED; HOWEVER, THEY PROVIDED NO ASSISTANCE. THE CURRENT AND FAILURE MILEAGES WERE 58,563.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Seat belts
Reports naming seat belts, buckles, retractors and pretensioners.
From owner reports, verbatim
AFTER PURCHASING A PRE-OWNED DODGE RAM CONVERSION VAN, I DISCOVERED THAT THE LATCH SYSTEM IS INCOMPATIBLE WITH COMMERCIALLY AVAILABLE CHILD CAR SEATS THAT I PURCHASED FOR MY CHILD. THE SIDE ATTACHMENTS WORK FINE, BUT THE SEAT BACK EXTENDS TOO FAR UP TO ALLOW THE TIP LATCH HANESS TO REACH THE ATTACHMENT POINT LOCATED UNDER THE SEAT ITSELF.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
IN JULY OF 2015, THE BRACKET THAT HOLDS THE STEERING ARM TO THE FRAME, ON THE PASSENGER SIDE, COMPLETELY DISCONNECTED AS I WAS MAKING A TURN. THIS I HAD REPAIRED (WELDED) SHORTLY AFTERWARD. THE FRAME WAS DISINTEGRATING FROM UNDERNEATH ME. ON 09/02/2016 THE FRAME TOTALLY SEPARATED WHERE THE STEERING CONNECTS ON THE DRIVERS SIDE, MAKING IT IMPOSSIBLE TO STEER. I FIND THE METAL THAT WAS USED FOR THE FRAME THIN, CHEAP, UNTREATED, AND UNSAFE! 12 YEARS IS MUCH TO SHORT OF TIME FOR A VEHICLE TO BE RETIRED BY A RUSTED FRAME! CHRYSLER HAS A DOCUMENTED COMPLAINT FROM ME ABOUT THIS AND OF COURSE THEY'RE DOING NOTHING ABOUT IT.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Interior & seats
Reports naming seats, latches, locks, linkages and interior fittings.
From owner reports, verbatim
AFTER PURCHASING A PRE-OWNED DODGE RAM CONVERSION VAN, I DISCOVERED THAT THE LATCH SYSTEM IS INCOMPATIBLE WITH COMMERCIALLY AVAILABLE CHILD CAR SEATS THAT I PURCHASED FOR MY CHILD. THE SIDE ATTACHMENTS WORK FINE, BUT THE SEAT BACK EXTENDS TOO FAR UP TO ALLOW THE TIP LATCH HANESS TO REACH THE ATTACHMENT POINT LOCATED UNDER THE SEAT ITSELF.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Exterior lighting
Reports naming headlights, tail lights, turn signals and other exterior lighting.
From owner reports, verbatim
AFTER DRIVING FOR A FEW HOURS WITH THE LIGHTS ON IN THE EVENING TIME THE HEADLIGHTS HAVE HAD OCCASSION TO SIMPLY GO OUT. IF I STOP FOR ABOUT 10 MIN OR SO THE LIGHTS WILL COME BACK ON. I WITNESSED ANOTHER VAN EXPERIENCE THE SAME THING AND FOLLOWED THE DRIVER TO CONFIRM THE SITUATION. THAT DRIVER ADVISED THAT THEIR IS A BAD SWITCH THAT GETS TO MUCH VIBRATION AND NEEDS TO BE REPLACED. SO FAR I'VE BEEN LUCKY AND HAVE BEEN ABLE TO GET THE VEHICLE OFF TO THE SIDE OF THE ROAD WITHOUT ANY DAMAGE.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .