I GOT THIS NEXT SITE TO DO AGAIN EMAIL. CLAIM #11301605 AND FOLLOWING UP AS TO YOUR NEXT STEP. 3 RECALLS THE DODGE CUSTOMER CARE PEOPLE DONT WANT TO DO OR HELP ME FIX OR CONCLUDE.
- NHTSA ID
- 11302472
- Incident
- Jan 28, 2020
- Mileage
- 141,520 mi
Owner-reported complaints naming the brake system, filed with NHTSA
Data refreshed
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake. Every record below is an owner-reported complaint about the 1999 Dodge Stratus submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 42 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
The 25 most recent of 42, in the owner's own words
I GOT THIS NEXT SITE TO DO AGAIN EMAIL. CLAIM #11301605 AND FOLLOWING UP AS TO YOUR NEXT STEP. 3 RECALLS THE DODGE CUSTOMER CARE PEOPLE DONT WANT TO DO OR HELP ME FIX OR CONCLUDE.
I BOUGHT A CAR IN JAN 2020 WHICH HAS BEEN SITTING A FEW/COUPLE YEARS AND I FOUND 3 RECALLS ON IT. 1999 DODGE STRATUS 2.4. I EMAILED U S CUSTOMER CARE/ DODGE CUSTOMER CARE AND GOT MAIL BACK STATING YES ON 3 RECALLS AND A DEALER IN RENO NV TO CALL. I CALLED AND SERVICE AND PARTS DEPT SAID YES ON RECALLS. BRING IT IN TO CHECK AND ADVISE TO FIX. GOT MUTIL MAILS FROM CUSTOMER CARE STATING THEY HAD CAR UNDER LAST OWNER AND I TOLD THEM I WAS NEW OWNER. NEXT MAIL WAS, CLAIM/S ARE CLOSED. I ASKED WHY NOW 3 TIMES AND NO ANSWER EXCEPT A TAKE SURVEY. NO SERVICE OR REPAIRS HAVE BEEN DONE ON THIS CAR OTHER THEN TO FIND OUT THERE WAS 3 RECALLS AND NOW CUSTOMER CARE DOESNT WANT TO DO ANYTHING TO FIX THIS CAR. I DONT UNDERSTAND HOW ONE DAY THERE IS AND THE NEXT DAY CLAIM CLOSED. THE ONLY DIFFERENCE IS I AM A NEW OWNER. ONE RECALL IS FOR A FIX POWER STEERING HOSE SO CAR WONT CATCH FIRE. I AM HAVE GOT NOWHERE WITH ALL MY TRIES TO GET CAR RECALLS FIXED. ACCORDING TO WEB SITES THE 3 RECALLS ARE LISTED AS INCOMPLETE STILL TO DATE. MEANING NOT TAKEN CARE OF TO MY UNDERSTANDING.
TL* THE CONTACT OWNS A 1999 DODGE STRATUS. WHILE DRIVING AT VARIOUS SPEEDS, THE CONTACT NOTICED A BURNING RUBBER ODOR AND SHAKING NOISE COMING FROM THE REAR OF THE VEHICLE. UPON FURTHER INSPECTION, THE CONTACT NOTICED THAT THE REAR PASSENGER SIDE WHEEL HUB, WHEEL, TIRE, AND BRAKE DRUM WERE EXTREMELY HOT. THE CONTACT INDEPENDENTLY CHANGED BOTH REAR BRAKE SHOES, SPRINGS, AND DRUMS; HOWEVER, THE FAILURE RECURRED. THE CONTACT INDEPENDENTLY DIAGNOSED THAT THE BRAKE LINES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 135,000.
MY GIRL FRIEND CAME HOME AND SAID THE CAR WAS SMOKING SO I WENT TO LOOK AT IT AND YES SMOKE WAS COMING FROM THE FIREWALL SIDE OF THE MOTOR RIGHT ABOVE THE EXHAUST MANIFOLD .I DID SOME RESEARCH AND FOUND A RECALL ON THE HIGH PRESSURE HOSE FOR THE POWER STEERING PUMP SO I CALLED THE NUMBER GIVEN AND CHRYSLER SET ME UP WITH HADDAD DODGE IN BAKERSFIELD CALIFORNIA WE SET AN APPOINTMENT FOR THE REPAIRS TO BE DONE , I BROUGHT THE CAR TO THEM AND THEY KEPT IT FOR 4 DAYS I CALLED THEM ABOUT THE CAR AND THEY SAID IT WAS READY I PICKED IT UP LATER THAT AFTERNOON DROVE APPROX 6 MILES HOME IT WAS SMOKING SLIGHTLY BUT NO WHERE NEAR AS BAD AS BEFORE SO I THOUGHT NOTHING OF IT , MAYBE JUST RESIDUAL FROM BEFORE THE REPAIR.THE FOLLOWING MORNING I DROVE FROM REAL RD TO FAIR VIEW AVE AND THE CAR WAS SMOKING HEAVILY I STOPPED IN FRONT OF A FRIENDS HOUSE OPENED THE HOOD AND THERE WAS A FIRE BURNING ON THE BACK SIDE OF THE ENGINE LUCKILY THERE WAS A GARDEN HOSE HOOKED UP OUT SIDE THE HOUSE , I GRABBED THAT AND PUT THE FIRE OUT . COULD SMELL FUEL HEAVILY PARKED THE CAR AND HAVE NOT MOVED IT SINCE JUST A WEEK AGO ABOUT A MONTH AFTER ALL THIS HADDAD DODGE LEFT ME A MESSAGE SAYING THAT MY PARTS HAD COME IN AND THEY WOULD LIKE TO SET AN APPOINTMENT FOR THE WORK TO BE DONE . ACCORDING TO THEM THEY HAD ALREADY DONE THE WORK NO BODY TOLD ME THAT THE WORK WAS NOT COMPLETE QUITE THE CON-TRARY I WAS TOLD IT WAS FIXED AND READY TO GO THE SERVICE ATTENDANT WAS SO BUSY ON HIS PHONE AND CELL PHONE HE HARDLY SPOKE A WORD TO ME I HAD TO FIND THE CAR IN THERE LOT SO I COULD GO HOME , WHY WOULD ANYBODY IN THERE RIGHT MIND LET SOMEONE DRIVE A CAR THAT COULD CATCH FIRE. *TR
THIS IS THE SECOND TIME THIS HAS HAPPENED. LOST ALL INSTRUMENTATION: SPEED,FUEL,RPM,ETC,AT 50MPH. JUST PRIOR TO THIS, THE ABS LIGHT CAME ON. THE FIRST FIX INCLUDED A NEW BATTERY LAST YEAR, THREE ALTERNATORS UNTIL ONE WORKED (DO NOT THINK THIS WAS THE PROBLEM), AND SOME KIND OF A HARNESS WHICH WAS RUBBING ON THE ENGINE? AND CREATING A SHORT. THIS PROBLEM COULD BE THE REASON FOR ALL THE CAR FIRES. THANK YOU. *TR
DT*: THE CONTACT STATED WHILE STOPPED AT A RED LIGHT, THE ENGINE STALLED WITHOUT WARNING, AND WOULD NOT RESTART. THE VEHICLE WAS PUSHED TO A NEARBY INDEPENDENT REPAIR SHOP, WHO DETERMINED THE FUEL PUMP NEEDED TO BE REPLACED. AFTERWARDS, A STRONG SMELL OF GASOLINE WAS PRESENT INSIDE THE VEHICLE. THERE WAS A NHTSA RECALL, # 06E088000, REGARDING THE FUEL SYSTEM. THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN. ADDITIONALLY, WHILE APPLYING BRAKE PRESSURE AT VARIOUS SPEEDS, THERE WAS AN INCREASED STOPPING DISTANCE. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT REPAIR SHOP, WHO DETERMINED THE MASTER CYLINDER NEEDED TO BE REPLACED, BUT AFTER THE REPLACEMENT, THE PROBLEM PERSISTED. THERE WAS A NHTSA RECALL, # 99V244000, REGARDING THE SERVICE BRAKES. THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN. ALSO, WHILE TURNING AT VARIOUS SPEEDS, A SQUEAKING NOISE CAME FROM THE STEERING WHEEL. ALTHOUGH THE STEERING NOISE PERSISTED, THE DEALER WAS NOT ALERTED. THERE WAS A NHTSA RECALL, # 06V001000, REGARDING THE STEERING. THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN. THE MANUFACTURER WAS ALERTED.
DT*: THE CONTACT STATED THAT A SQUEAKING NOISE WAS HEARD COMING FROM THE REAR PASSENGER BRAKE AREA AND THE BRAKE PEDAL DEPRESSED ALL THE WAY TO THE FLOOR. THE FIRST INCIDENT OCCURRED AT 35 MPH DURING DRY AND CLEAR ROAD CONDITIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP ON 03/15/06 WHERE A BRAKE KIT, AND BRAKE SHOES WERE INSTALLED. HOWEVER, THE BRAKE PROBLEMS PERSISTED. ON 03/20/06, THE VEHICLE WAS TAKEN BACK TO AN INDEPENDENT REPAIR SHOP WHO DETERMINED THAT THE VEHICLE'S BRAKES SOLENOIDS WERE BROKEN. THE BRAKES WERE REPLACED AND A NEW BRAKE KIT AND SOLENOID WERE INSTALLED ON 04/25/06. THE BRAKE PROBLEM STILL PERSISTED. THE VEHICLE'S BRAKES WERE ALSO RE-DONE ON 05/09/06. AFTER EACH REPAIRS AT THE INDEPENDENT REPAIR SHOP, THE BRAKE PROBLEM RECURRED THEREFORE THE VEHICLE WAS TAKEN TO THE DEALER ON 06/28/06. THE DEALER DETERMINED THAT NOTHING WAS WRONG WITH THE VEHICLE. THE CONTACT HAS REPAIR INVOICES AND FAILED PARTS AVAILABLE.
THE VEHICLE'S HAD MULTIPLE BRAKE PROBLEMS. *NM THE BRAKES SQUEALED, THE CALIPER WAS FOUND CRACKED, THE REAR WHEEL CYLINDERS LEAKED FLUID AND THE REAR BRAKE SHOES WERE WORN INTO THE METAL OF THE DRUMS, AND THE ROTOR(S) WERE FOUND WITH A HARD SPOT. *SC *JB
WHEN ATTEMPTING TO STOP AT A RED LIGHT BRAKES FAILED. AS A RESULT, THE BRAKE PEDAL DEPRESSED TO THE FLOOR. CONSUMER HAD TO APPLY THE EMERGENCY BRAKE IN ORDER TO STOP. *AK
ALL FOUR TIRES WERE CUPPED, WHICH CAUSED ROAD NOISE. *PH THE VEHICLE WAS TAKEN TO THE DEALER FOR ROAD NOISE. THE CONSUMER WAS TOLD THE VEHICLE WAS FINE, BUT IT DID BRAKES. *JB
PROBLEM WITH BRAKING SYSTEM.*JB
THIS WAS NOT THE RESULT OF AN ACCIDENT. AT 22,000 MILES THE BRAKE CYLINDER SHOULD NOT BE LEAKING FLUID.*AK
I HAVE BEEN PURCHASING BRAKE PADS EVERY SIX MONTHS. THERE IS A LOUD SQUEAKING NOISE ON THE BRAKES. I HAVE REVIEWED RECALLS, BUT NOTHING HAS BEEN REPLACED. I HAVE NOT RECEIVED ANY LETTERS CONCERNING THE RECALLS. THE TWO RECALLS ARE 99V244000 (HYDRAULIC:LINES) AND 00V196000 (HYDRAULIC LINES). JIM BURKE BUICK NEEDS TO REPAIR WHATEVER NEEDS TO BE DONE. SOMETHING IS WRONG WITH MY BRAKES, BUT I AM NOT QUITE SURE.
WHILE DRIVING VEHICLE, AND WHEN APPLYING BRAKES CONSUMER SMELT BRAKES BURNING. WHEN CONSUMER STOPPED AND LOOKED BRAKES WERE ON FIRE.ALSO, STEERING COLUMN LOCKED. PLEASE ADD VIN. *AK
I HAVE HAD ONGOING PROBLEMS WITH THIS VEHICLE IN THE ONE YEAR I HAVE OWNED IT. IVE SPOKEN TO THE DEALERSHIP AND THEY REFUSED TO ASSIST. I MOST RECENTLY HAD AS BAZZAR EXPERIENCE THE DAY I WENT TO THE DEALERSHIP TO GET MY HOUSE KEY . MY KEY WAS IN THE IGNITION AS I WAS REMOVING KEY, I FET A MILD SHOCK TRAVELING THROUGH MY ARM THEN INTO MY WATCH WHICH MAINTAINED A VIBRATION FOR A LOG TIME AND EVENTUALLY CAUSING IT TO NEVER WORK AGAIN THIS WAS AN ODD OCCURENCE BECOUSE I WAS NOTICING OTHER STARANGE THING IN THE VEHICLE .SUCH AS MY ODOMETER SUDDENLY ACCUMULATING MIALEAGE AT A UNBELIVABLE RATE PRIOR TO MY SCHEDULED REPAIR APPOINTMENT AT THE DEALERSHIP, (FOR AN OIL LEAK) THAT ENDED UP BEING A BLOWN HEAD GASKET(THAT INCEDENTLY WAS NOT UNDER WARRENTY) BECOUSE OF THE MILAGE. ) FIRST THEY CLAIMED I WAS 200 MILES OVER THEN SOMEONE SAID 14 BUT WAS FINALY RECORDED AS 7 TO PORTFOLIO (MY EXTENDE WARRANTY PROVIDER.) PLEASE KEEP IN MIND THAT I INFORMED THE SERVICE WRITTER OF THE ODOMETER OCCURENCE AND OF A BUZZING SOUND I HEARD IN THE STEERING WHEEL AND OTHER ELECTRICAL EXPERIENCES. ALL OF WHICH WERE JUST BRUSHED OFF. FURTHERMORE, PLEASE NOTE THAT MY VEHICLE WAS UNDER THE WARRANTY MIALEGE WHEN I MADE THE APPOITMENT AND I WAS NEVER TOLD THAT IT HAD TO BE UNDER THE MIALEGAE WHEN IT ARRIVED. (ACTUALLY I DO BELIEVE I WAS UNDER THE MILEAGE WHEN I ARRIVED) SO I ENDED UP PAYING OUT OF MY OWN POCKET APPROX 400.00 DOLLARS. ONLY TO HAVE MY AIR BAGS DEPLOY SUDDENLY FOR NO APPARENT REASON. WHICH I FEEL CAUSED ME TO HIT THE CENTER ISLAND OF A BUSY STREET, SUDDEN FACING ON COMMING TRAFFIC. I WAS ABLE TO MANOUVERE THE CAR OVER ANOTHER CURB TO A SAFE AREA. NOW MOSS BR DODGE IN SAN BERNARDINO REUSES TO EXCEPT RESPONSIBLITY EVEN AFTER I HAD COPLAID ABOUT THE STRANGE BUSSING SOUNF THAT COULD BE HEARD IN THE STEERING WHEEL MONTHS BEFORE THIS HAPPENDED. NOW IM STRUGGLING TO REPAIR MY CAR . PLEASE IF YOU KNOW OF ANY ATTORNEY OR RECORSE I CAN TAKE PLEASE INFORM ME. SINCERELY [XXX].*AK INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (
THE ORIGINAL BRAKE PADS FAILED AT VERY LOW MILEAGE AND BRAKE PADS ARE VERY NOISY, DEALER REPLACED FRONT ROTORS AND FRONT PADS (VEH # F0795). *TT
THE ORIGINAL BRAKE PADS FAILED AT VERY LOW MILEAGE AND BRAKE PADS ARE VERY NOISY, DEALER REPLACED FRONT ROTORS AND FRONT PADS (VEH # F0735). *TT
THE ORIGINAL BRAKE PADS FAILED AT VERY LOW MILEAGE AND BRAKE PADS ARE VERY NOISY, DEALER REPLACED FRONT ROTORS AND FRONT PADS (VEH # F0731). *TT
THE ORIGINAL BRAKE PADS FAILED AT VERY LOW MILEAGE AND BRAKE PADS ARE VERY NOISY, DEALER REPLACED FRONT ROTORS AND FRONT PADS (VEH # F0722). *TT
THE ORIGINAL BRAKE PADS FAILED AT VERY LOW MILEAGE AND BRAKE PADS ARE VERY NOISY, DEALER REPLACED FRONT ROTORS AND FRONT PADS (VEH # F0713). *TT
THE ORIGINAL BRAKE PADS FAILED AT VERY LOW MILEAGE AND BRAKE PADS ARE VERY NOISY, DEALER REPLACED FRONT ROTORS AND FRONT PADS (VEH # F0705). *TT
THE ORIGINAL BRAKE PADS FAILED AT VERY LOW MILEAGE AND BRAKE PADS ARE VERY NOISY, DEALER REPLACED FRONT ROTORS AND FRONT PADS (VEH # F0704). *TT
THE ORIGINAL BRAKE PADS FAILED AT VERY LOW MILEAGE AND BRAKE PADS ARE VERY NOISY, DEALER REPLACED FRONT ROTORS AND FRONT PADS (VEH # F0699). *TT
THE ORIGINAL BRAKE PADS FAILED AT VERY LOW MILEAGE AND BRAKE PADS ARE VERY NOISY, DEALER REPLACED FRONT ROTORS AND FRONT PADS (VEH # F0698). *TT
WHENVER I TRY TO BRAKE CAR, MY STEERING WHEEL SHAKES EVEN I GOT NEW ROTORS. PROBLEM WITH ROTORS - ROTORS SEEMS TO MESS UP EVERYONE 1 YEAR, SOMETHING MUST BE WRONG WITH ROTORS AND PADS ASSEMBLY IN THIS MODEL. ALSO, MICHELIN XW4 TIRES THAT COME WITH THE NEW MODEL IN 1999, WORE OUT REAL QUICKLY. IT NEVER REACH 60,000 MILES WARRANTY WHICH MICHENLIN "STATED IN WARRANTY". TOO MANY DEFECTS IN MICHELIN TIRES, WHEN I BOUGHT NEW CAR AFTER 2 MONTHS I HAD FLAT TIRE WIHTOUT ANY NAILS OR ANYTHING. THEN, AGAIN ANOTHER TIRE BLEW UP AFTER 8 MONTHS WITH 6 INCH HOLE IN TIRE. THERE IS A BIG EFFECT IN MICHELIN XW4....I HOPE I CAN GET MONEY BACK FOR TIRES AND ROTORS WHICH I SPENT AT SHOP.*AK (TIRESIZE: 195-70-R14)
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
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