I GOT THIS NEXT SITE TO DO AGAIN EMAIL. CLAIM #11301605 AND FOLLOWING UP AS TO YOUR NEXT STEP. 3 RECALLS THE DODGE CUSTOMER CARE PEOPLE DONT WANT TO DO OR HELP ME FIX OR CONCLUDE.
- NHTSA ID
- 11302472
- Incident
- Jan 28, 2020
- Mileage
- 141,520 mi
Owner-reported complaints naming the powertrain system, filed with NHTSA
Data refreshed
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials. Every record below is an owner-reported complaint about the 1999 Dodge Stratus submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 8 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
I GOT THIS NEXT SITE TO DO AGAIN EMAIL. CLAIM #11301605 AND FOLLOWING UP AS TO YOUR NEXT STEP. 3 RECALLS THE DODGE CUSTOMER CARE PEOPLE DONT WANT TO DO OR HELP ME FIX OR CONCLUDE.
I BOUGHT A CAR IN JAN 2020 WHICH HAS BEEN SITTING A FEW/COUPLE YEARS AND I FOUND 3 RECALLS ON IT. 1999 DODGE STRATUS 2.4. I EMAILED U S CUSTOMER CARE/ DODGE CUSTOMER CARE AND GOT MAIL BACK STATING YES ON 3 RECALLS AND A DEALER IN RENO NV TO CALL. I CALLED AND SERVICE AND PARTS DEPT SAID YES ON RECALLS. BRING IT IN TO CHECK AND ADVISE TO FIX. GOT MUTIL MAILS FROM CUSTOMER CARE STATING THEY HAD CAR UNDER LAST OWNER AND I TOLD THEM I WAS NEW OWNER. NEXT MAIL WAS, CLAIM/S ARE CLOSED. I ASKED WHY NOW 3 TIMES AND NO ANSWER EXCEPT A TAKE SURVEY. NO SERVICE OR REPAIRS HAVE BEEN DONE ON THIS CAR OTHER THEN TO FIND OUT THERE WAS 3 RECALLS AND NOW CUSTOMER CARE DOESNT WANT TO DO ANYTHING TO FIX THIS CAR. I DONT UNDERSTAND HOW ONE DAY THERE IS AND THE NEXT DAY CLAIM CLOSED. THE ONLY DIFFERENCE IS I AM A NEW OWNER. ONE RECALL IS FOR A FIX POWER STEERING HOSE SO CAR WONT CATCH FIRE. I AM HAVE GOT NOWHERE WITH ALL MY TRIES TO GET CAR RECALLS FIXED. ACCORDING TO WEB SITES THE 3 RECALLS ARE LISTED AS INCOMPLETE STILL TO DATE. MEANING NOT TAKEN CARE OF TO MY UNDERSTANDING.
WITH NO RYME OR RYTHEM, THE WINSHEILD WIPERS FAIL TO TURN ON, POWER LOCKS FAIL TO WORK AND TURN SYGNALS FAIL. ENGINE STALLS AND WILL NOT RESTART WHILE IN TRAFFIC FOR AT LEAST 30 SECONDS. THESE CONDITIONS HAPPEN WHILE ON THE ROADWAY AND WITH CHILDREN IN THE CAR , LOSS OF IGNITION, WINSHEILD WIPERS OR TURN SYGNALS CAN CAUSE AN ACCIDENT OR DEATH.
VEHICLE FIRE
THE VEHICLE IS LOCATED AT A JUNK YARD. UPON INSPECTION, I REALIZED IT BURNED EXACTLY AS MINE (ALREADY REPORTED ENGINE COMPARTMENT FIRE). STEVE CHAN ASK ME FOR THE VEHICLE VIN NUMBER
MULTIPLE FAILURES, CONTINUALLY STEERING PROBLEMS. ENGINE LEAKED OIL, NO A/C OR HEATED, ECT. *BF THE CONSUMER STATED THAT THE STEERING WHEEL WAS LOOSE. THE CONSUMER ATTEMPTED TO MAKE A LEFT TURN AND HIT THE CURB DUE TO THE LOOSE STEERING WHEEL. THE CONSUMER STATED THAT THERE MIGHT BE A PROBLEM WITH THE RIGHT SIDE AXLE. *TC
HEAD GASKET LEAKING OIL MUCH OIL. REPAIR COST WAS EXCESSIVE. CAR IS GARAGED AND MAINTAINED VERY WELL.
INFORMED THAT HEAD GASKEKT WAS BLOWN,EXTENDED WARRANTY EXPIRED BY 14 MILES. SUSPECT INACCURATE ODOMETER READING .I NOTICED MY ODOMETER INCREASE AMOUNT WHEN DRIVING ODDLY THIS OCCURRED RIGHT AROUNED MY WARRATY EXPERATION. POSSIBLY SUSPECT ODOMETER TAMPERING. REVIEWED MILAGE HISTORY AND NOTICED A LARGE MILAGE AMOUT IN UNREALISTIC PERIODS OF TIME . I CALUCLATED KNOWN MILAGE DISTANCE AND COMPARED ODOMETER READING ,APPEARED TO BE INACURATE. I FURTHER FEEL THAT I WAS SOLD THE WRONG VEHICLE AT PURCHASE TIME. DH ODO. PLEASE ADVISE AND ASSIST A. *AK
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
Data on this page last refreshed .