2002 Dodge Stratus Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2002 Dodge Stratus, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Engine5127.7%
- Suspension3116.8%
- Airbags1910.3%
- Transmission179.2%
- Brakes116.0%
- Electrical94.9%
- Steering94.9%
- Driver assistance84.3%
- Body & structure73.8%
- Other / unspecified52.7%
- Seat belts42.2%
- Powertrain (other)42.2%
- Visibility42.2%
- Interior & seats31.6%
- Tires & wheels10.5%
- Fuel system10.5%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
THE INTERNAL WATER PUMP FAILED. THIS CAUSED WATER TO LEAK INTO THE OIL PAN. THE WATER GOT HOT ENOUGH ON A 600 MILES TRIP FROM FLORIDA TO MISSISSIPPI THAT IT BOILED AND CAUSED THE OIL TO TURN INTO SLUDGE (MOLASSES LIKE CONSISTENCY). THIS CAUSED A LACK OF LUBRICATION OF THE DUAL CAMSHAFTS WHICH IN TURN BURNED UP. END RESULT WAS ENGINE FAILURE.
GRANDAUGHTER WAS RETURNING HOME FROM COLLEGE . VEHICLE SUDDENLY CAUGHT FIRE ON HIGHWAY BETWEEN MARBLE FALLS TEX AND BURNET TEXAS.. HER MOTHER WAS FOLLOWING IN ANOTHER CAR AND BARELY HAD TIME TO RESCUE SOME OF THE PERSONAL ITEMS BEFORE ENTIRE CAR WAS ENGULFED IN FLAMES. GRANDDAUGHTER BARELY ESCAPED THE VEHICLE WITHOUT INJURY. SHE WAS ABLE TO GET SEVERAL PICTURES OF THE VEHICLE FIRE ON HER CELL PHONE.. THE FIRE BEGIN EITHER UNDER THE HOOD OR UNDER THE FRONT OF THE CAR AND WAS COMPLETELY ENGULFED IN A MATTER OF MINUTES.. GRANDAUGHTER AND HER MOM WAS VERY DISTRAUGHT AND TERRIBLY UPSET UNTIL FIRE DEPT FROM BURNET ARRIVED ON THE SCENE . THEY WERE CALLED (911) BY A PASSING MOTORIST. THE BURNED OUT VEHICLE WAS HAULED IN TO BURNET TEXAS BY ADVANTAGE TOWING 512-756-7995. WE HAVE NEVER RECEIVED A RECALL FROM DODGE ABOUT THE POSSIBLE FIRE HAZARDS ON THIS VEHICLE. *TR
Suspension
Reports naming suspension components — springs, struts, shocks, control arms and related hardware.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2002 DODGE STRATUS. WHILE DRIVING 35 MPH, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. UPON FURTHER INSPECTION, THE CONTACT NOTICED THAT THE REAR DRIVER SIDE BALL JOINT FRACTURED FROM THE VEHICLE. THE VEHICLE WAS TOWED TO A DEALER WHO DIAGNOSED THAT THE BALL JOINT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED OVER TIME WITH THE REMAINING THREE BALL JOINTS DETACHING FROM THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 186,000.
MY CAR HAS A BAD NOISE AND POPPING SOUND IN THE FRONT END. I WAS TURNING OUT OF MY MOMS DRIVEWAY WHEN MY FRONT PASSENGER TIRE COLLAPSED IN .. MY UPPER BALL JOINT BROKE . AFTER MY CAR WAS JACKED UP MY LOWER A ARM AND BALL JOINT WAS BROKE .. I REPLACED EVERYTHING . A WEEK LATER THE DRIVER SIDE BALL JOINT HAD TO BE REPLACED . MY CAR STILL MAKES A AWEFUL SOUND LIKE SOMETHING IS ABOUT TO BRAKE . SHOULD I REPLACE EVERY PART IN THE FRONT . CAUSE IT DANGEROUS FOR MYSELF AND MY CHILD .
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2002 DODGE STRATUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V338000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* TAKATA RECALL. THE CONTACT OWNS A 2002 DODGE STRATUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V338000 (AIR BAGS) HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Transmission
Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.
From owner reports, verbatim
I DRIVE A 2002 DODGE STRATUS,AT 40,000 MILES TRANSMISSION COMPLETELY FAILED COSTING ME 1300 DOLLARS TO REPLACE,AT 62,000 THE SECOND TRANSMISSION FAILED ME AGAIN,ANOTHER 1300 DOLLARS,NOW AT 90,000 MILES TRANSMISSION IS HAVING PROBLEMS DOWN SHIFTING ON A DOWNWARD INCLINE,3,000 MILES AGO I WAS DRIVING AT 35 MPH WHEN THE LOWER BALL JOINT COMPLETELY BROKE ON DRIVER SIDE, WHEEL CAME COMPLETELY OFF COSTING ME 700 DOLLARS TO REPAIR,WAS JUST INFORMED THE PASSENGER SIDE IS GOING OUT NOW. *TR
02/2005 - DURING NORMAL COMMUTE HOURS, I NOTICED MY TRANSMISSION SLIPPING DURING ACCELERATION. TOOK IT INTO THE DEALERSHIP (63,067 ODOMETER), THEY SAID THAT THE TRANSMISSION COOLER LINES WERE LEAKING AND BOTH HOSES NEEDED TO BE REPLACED.( I PARK MY CAR IN THE SAME SPOT AT WORK AND AT HOME, AND HADN'T NOTICED ANY LEAKAGE) I WAS ASSURED THAT ALTHOUGH THERE WERE NO SPOTS, THAT SHOULD FIX THE PROBLEM ALONG WITH A FLUSH, CLEAN, AND CONDITIONER. UNFORTUNATELY, THOSE PARTS WEREN'T COVERED UNDER MY EXTENDED WARRANTY.($406.62 IN REPAIRS) NOTHING WAS LISTED OR MENTIONED ABOUT ANY OTHER PARTS THAT NEEDED TO BE REPLACED. 11/2005 - ON MY WAY TO WORK, THE TRANSMISSION STARTS SLIPPING AGAIN AND WENT OUT ON ME. THIS TIME I'M BEING TOLD I NEED A FRONT PUMP, VALVE BODY, AND TORQUE CONVERTER ($2,900 IN REPAIRS). WITH 81,000+ MILES ON THE CAR, AND NOW OUT OF WARRANTY, I'M BEING TOLD THERE IS NOTHING THEY CAN DO ABOUT IT. *NM
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2002 DODGE STRATUS. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, THE REAR DRIVER SIDE BACKING PLATE FRACTURED AND CAUSED THE WHEELS TO SEIZE. THE VEHICLE TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN VERIFIED THE FAILURE AND STATED THAT THE BACKING PLATE, CALIPER, BRACKET, AND PARKING BRAKE SHOES NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 50,000. *TR
DT*: THE CONTACT STATED WHILE DRIVING 35MPH ON A WINDING ROAD, CURVING RIGHT, THE STEERING WHEEL JERKED AND THE VEHICLE TURNED LEFT. THE BRAKES SEEMED STIFF WHEN APPLIED. THE VEHICLE HIT A FENCE AND THE DRIVER SUSTAINED SEVERE INJURIES. THE AIRBAGS DID NOT DEPLOY, ALTHOUGH SEAT BELTS WERE WORN. A POLICE REPORT WAS FILED. THE VEHICLE WAS DEEMED TOTALED BY THE INSURANCE AGENCY, BUT NO DETERMINATION WAS MADE AS TO WHY THE AIRBAGS FAILED TO DEPLOY. HOWEVER, THE INSURANCE AGENCY DID DETERMINE THE ACCIDENT MAY HAVE BEEN CAUSE BY A STEERING OR BRAKE PROBLEM.
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2002 DODGE STRATUS. THE CONTACT STATED THAT THERE WAS AN ABNORMAL NOISE FROM THE DASHBOARD AS THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE AIR BAG NEEDED TO BE REPLACED. IN ADDITION, THE HORN AND THE CRUISE CONTROL FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 65,000 AND THE CURRENT MILEAGE WAS 69,000. UPDATED 09/02/14*LJ
I HAD SMELLED A BURNING SMELL IN MY CAR WHILE I DRIVE IT. MY HUSBAND HAD TRIED HIS BEST TO FIND WHERE THE SMELL IS COMING FROM. WE COULD NOT FIND IT AND NOW MY RADIO DOESN'T WORK, THE DOME LIGHT DON'T WORK AND THE LOCKS DON'T WORK. IN ORDER TO LOCK MY CAR I HAVE TO PUSH THE LOCKS DOWN. CAN YOU PLEASE HELP ME WITH WHAT COULD BE THE POSSIBILITY OF WHAT'S WRONG WITH MY CAR? I HAVEN'T BEEN DRIVING IT. *TR
Steering
Reports naming the steering system — racks, columns, power-steering assist and steering linkage.
From owner reports, verbatim
MY CAR HAS A BAD NOISE AND POPPING SOUND IN THE FRONT END. I WAS TURNING OUT OF MY MOMS DRIVEWAY WHEN MY FRONT PASSENGER TIRE COLLAPSED IN .. MY UPPER BALL JOINT BROKE . AFTER MY CAR WAS JACKED UP MY LOWER A ARM AND BALL JOINT WAS BROKE .. I REPLACED EVERYTHING . A WEEK LATER THE DRIVER SIDE BALL JOINT HAD TO BE REPLACED . MY CAR STILL MAKES A AWEFUL SOUND LIKE SOMETHING IS ABOUT TO BRAKE . SHOULD I REPLACE EVERY PART IN THE FRONT . CAUSE IT DANGEROUS FOR MYSELF AND MY CHILD .
TL* THE CONTACT OWNS A 2002 DODGE STRATUS. THE CONTACT STATED THAT WHILE MAKING A TURN, THERE WAS AN ABNORMAL NOISE COMING FROM THE STEERING WHEEL. IN ADDITION, THE CONTACT STATED THAT UPON STARTING THE VEHICLE, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 78,000.
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2002 DODGE STRATUS. THE CONTACT STATED THAT THERE WAS AN ABNORMAL NOISE FROM THE DASHBOARD AS THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE AIR BAG NEEDED TO BE REPLACED. IN ADDITION, THE HORN AND THE CRUISE CONTROL FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 65,000 AND THE CURRENT MILEAGE WAS 69,000. UPDATED 09/02/14*LJ
DT*: THE CONTACT STATED FOUR TIMES SINCE PURCHASE, THE VEHICLE REVVED OUT OF CONTROL WHILE STOPPED. THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE WAS SHIFTED INTO NEUTRAL. THE VEHICLE RESTARTED AND WAS TAKEN TO THE DEALERSHIP, WHO WAS UNABLE TO DETERMINE A PROBLEM. UPDATED 10/18/2006 - THE IRS TIME THIS HAPPENED THE DEALER NOTICED THAT THE INTAKE WAS VERY BLACK AND THAT THE THROTTLE WAS POSSIBLY STICKING, CAUSING THE IAC MOTOR TO OVERCOMPENSATE. *NM
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
GRANDAUGHTER WAS RETURNING HOME FROM COLLEGE . VEHICLE SUDDENLY CAUGHT FIRE ON HIGHWAY BETWEEN MARBLE FALLS TEX AND BURNET TEXAS.. HER MOTHER WAS FOLLOWING IN ANOTHER CAR AND BARELY HAD TIME TO RESCUE SOME OF THE PERSONAL ITEMS BEFORE ENTIRE CAR WAS ENGULFED IN FLAMES. GRANDDAUGHTER BARELY ESCAPED THE VEHICLE WITHOUT INJURY. SHE WAS ABLE TO GET SEVERAL PICTURES OF THE VEHICLE FIRE ON HER CELL PHONE.. THE FIRE BEGIN EITHER UNDER THE HOOD OR UNDER THE FRONT OF THE CAR AND WAS COMPLETELY ENGULFED IN A MATTER OF MINUTES.. GRANDAUGHTER AND HER MOM WAS VERY DISTRAUGHT AND TERRIBLY UPSET UNTIL FIRE DEPT FROM BURNET ARRIVED ON THE SCENE . THEY WERE CALLED (911) BY A PASSING MOTORIST. THE BURNED OUT VEHICLE WAS HAULED IN TO BURNET TEXAS BY ADVANTAGE TOWING 512-756-7995. WE HAVE NEVER RECEIVED A RECALL FROM DODGE ABOUT THE POSSIBLE FIRE HAZARDS ON THIS VEHICLE. *TR
TRUNK FALLS CONTINUALLY AFTER STAYING IN UPRIGHT POSITION FOR A FEW SECONDS OR MINUTES. EVERYONE OF MY FAMILY HAS BEEN INJURED SINCE I BOUGHT THE CAR 2 WEEKS AGO. I NOW HAVE A 6 INCH DIAMETER BRUISE ON MY ARM FROM THE LATEST INCIDENT. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Other / unspecified
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.
From owner reports, verbatim
I DRIVE A 2002 DODGE STRATUS,AT 40,000 MILES TRANSMISSION COMPLETELY FAILED COSTING ME 1300 DOLLARS TO REPLACE,AT 62,000 THE SECOND TRANSMISSION FAILED ME AGAIN,ANOTHER 1300 DOLLARS,NOW AT 90,000 MILES TRANSMISSION IS HAVING PROBLEMS DOWN SHIFTING ON A DOWNWARD INCLINE,3,000 MILES AGO I WAS DRIVING AT 35 MPH WHEN THE LOWER BALL JOINT COMPLETELY BROKE ON DRIVER SIDE, WHEEL CAME COMPLETELY OFF COSTING ME 700 DOLLARS TO REPAIR,WAS JUST INFORMED THE PASSENGER SIDE IS GOING OUT NOW. *TR
WHILE BRAKING AT 60 MPH CONSUMER WAS FORCED OFF THE ROAD DUE TO THE FRONT PASSENGER WHEEL LOCKING UP. CONSUMER HAD THE VEHICLE TOWED. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
Too few reports in this category for a page of its own — they appear in the full complaint list.
Seat belts
Reports naming seat belts, buckles, retractors and pretensioners.
From owner reports, verbatim
CONSUMER CALLED COMPLAINING HAVING PROBLEMS WITH THE PASSENGER REAR SEAT BELTS. THE BELTS FAIL TO RETRACT AFTER RELEASING BUCKLES DUE TO THE LOCK MECHANISM BREAKING. THE DEALERSHIP WAS NOTIFIED. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. *NM
I AM CONCERNED WITH A FEW THINGS ON MY 2002 DODGE STRATUS SE 4 DOOR. ONE, I FEEL THAT THE ABS SYSTEM ON MY CAR DID NOT WORK PROPERLY. I HAD TO DO AN EMERGENCY STOP WITH MY CAR IN WHICH MY WHEELS LOCKED UP AND THE CAR PROCEEDED TO "LAUNCH FORWARD" AT LEAST 10 FEET EVEN THOUGH MY FOOT WAS STILL ON THE BRAKE PEDAL.THERE WERE NO SKID MARKS. I ENDED UP HITTING A WOMAN IN FRONT OF ME WHO HAD JACKED UP. PLEASE KEEP IN MIND THAT I WAS ONLY TRAVELING AT ABOUT 25 MPH HAVING JUST COME THROUGH A LIGHT. IN ADDITION TO THAT, EVEN THOUGH I WAS WEARING MY SEATBELT, I STILL HIT THE DASHBOARD WITH MY KNEE AND THE STEERING WHEEL WITH MY CHIN. NORMALLY WHEN I COME TO A STOP AT A STOP SIGN MY SEAT BELT GETS TIGHTER WHEN I STEP ON THE BRAKES AND I HAVE TROUBLE LEANING FORWARD TO LOOK BOTH WAYS, IT SEEMS LIKE THAT IS HOW IT IS SUPPOSED TO WORK. ALSO, MY AIRBAGS NEVER DEPLOYED. I AM VERY CONCERNED ABOUT THESE ISSUES. I LOVE MY CAR BUT I AM NOW AFRAID TO DRIVE IT ESPECIALLY WITH MY CHILDREN IN IT. WHAT HAPPENS IF I HAVE TO DO AN EMERGENCY STOP BECAUSE OF A CHILD RUNNING OUT IN THE STREET 20 FEET FROM WHERE I AM. WILL MY CAR STOP THEN. I KNOW CARS DON'T STOP ON A DIME BUT I FEEL AT THE RATE OF SPEED I WAS TRAVELING AND THE CONDITIONS OF THE ROAD, I SHOULD HAVE NEVER HIT THAT WOMAN. WHAT DO I DO? *AK
Too few reports in this category for a page of its own — they appear in the full complaint list.
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
GRANDAUGHTER WAS RETURNING HOME FROM COLLEGE . VEHICLE SUDDENLY CAUGHT FIRE ON HIGHWAY BETWEEN MARBLE FALLS TEX AND BURNET TEXAS.. HER MOTHER WAS FOLLOWING IN ANOTHER CAR AND BARELY HAD TIME TO RESCUE SOME OF THE PERSONAL ITEMS BEFORE ENTIRE CAR WAS ENGULFED IN FLAMES. GRANDDAUGHTER BARELY ESCAPED THE VEHICLE WITHOUT INJURY. SHE WAS ABLE TO GET SEVERAL PICTURES OF THE VEHICLE FIRE ON HER CELL PHONE.. THE FIRE BEGIN EITHER UNDER THE HOOD OR UNDER THE FRONT OF THE CAR AND WAS COMPLETELY ENGULFED IN A MATTER OF MINUTES.. GRANDAUGHTER AND HER MOM WAS VERY DISTRAUGHT AND TERRIBLY UPSET UNTIL FIRE DEPT FROM BURNET ARRIVED ON THE SCENE . THEY WERE CALLED (911) BY A PASSING MOTORIST. THE BURNED OUT VEHICLE WAS HAULED IN TO BURNET TEXAS BY ADVANTAGE TOWING 512-756-7995. WE HAVE NEVER RECEIVED A RECALL FROM DODGE ABOUT THE POSSIBLE FIRE HAZARDS ON THIS VEHICLE. *TR
NOTICED SLIGHT GEAR SLIPPAGE TRAVELLING 35-45MPH. ALL FLUIDS CHECKED, AT PROPER LEVELS. A WEEK LATER, ENGINE 'JERKED' WHEN COMING TO COMPLETE STOP, CHECK ENG LIGHT ILLUMINATED. PROGRESSIVELY WORSENED. ONCE ENGINE WARMED UP, STARTED HEARING A 'WHIRRING' NOISE FROM LOWER-MIDDLE AREA OF ENGINE. STOPPED @ LOCAL REPAIR SHOP, THEY CHECKED FLUIDS AND VAC HOSES, NOISE STOPPED, BUT NOTICED COOLANT IN RESERVOIR SIDE 3/4 FULL & BOILING, TEMP GAUGE ON DASH 'NORMAL'. NEXT DAY, WHILE COLD, I CHECKED COOLANT LEVEL IN RESERVOIR (LEFT SIDE) STILL FULL, (HADN'T FLOWED BACK THRU SYSTEM ONCE COOL). I ADDED WATER TO 'FILL LINE', CHECKED CONDITION OF PRESSURE CAP (LOOKED FINE), PLACED & TIGHTENED, STARTED ENGINE, LET RUN A FEW MINUTES, LOOSENED 'AIR BLEEDER' ON TOP OF COOLANT BLEEDER HSNG. THEN I SLOWLY SHIFTED THRU ALL GEARS, W/FOOT ON BRAKE, LET AIR BLEED TIL SOLID STREAM OF LIQUID AND SHUT CAR OFF. WAITED AN HOUR, STARTED UP AND DROVE. CK ENG LT= OFF. FINE FOR A FEW DAYS, SAME ISSUES STARTED UP AGAIN. LOUDER 'WHIRRING', LIKE A BELT OR BAND SLIPPED. IRRATIC SHIFTING, TRANS NEVER FAILED. RAN BOTH CODE TESTS ON DASHCLUSTER=NO DTCS. JAN 2014-DROVE TO DODGE DEALERSHIP: DISPOSITION: REPLACE MOPAR 41TE TRANS. MY LOST WAGES / LOSS OF VEH USE(DEC/JAN) + BURDEN OF A LOAN TO REPLACE THE TRANSMISSION = MORE THAN I PAID IN FULL TO BUY THE CAR BARELY 6 MONTHS AGO. UNFAIR TO CUSTOMERS: ONGOING COMPUTER AND PCM/TRANSMISSION FAILURE SINCE 1999. THE 'OOPS' TECH SPEC-CORRECT TRANS FLUID ATF+4 HOW MANY DAMAGED & FAILED TRANSMISSIONS? REFUSED TO HONOR POWERTRAIN WARRANTY!! AND CONTINUED PLACING. SHAME ON ALL OF THE CORPORATE EXECUTIVES & ENGINEERS THAT GOT RICH FROM ROBBING THE CONSUMERS. YOU WERE 'SUCCESSFUL FAILURES' MOPAR, CHRYSLER-DODGE-DAIMER-IACOCCA, ETC. 90+ TSBS, NO RECALLS. CLASS ACTIONS DISMISSED! TIME FOR THE CONSUMERS TO PREVAIL. TIME FOR A CALIFORNIA CLASS ACTION!! *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Visibility
Reports naming windshields, glass, wipers, defrosters and mirrors.
From owner reports, verbatim
WHILE USING THE AIR CONDITIONING, THE BLOWER MOTOR WILL ONLY WORK ON HIGH. HAD THE CAR SERVICED AT THE DEALERSHIP IN CLARKSTON, MI AND IT WAS FOUND THAT THE RESISTER ON THE BLOWER MOTOR WAS DEFECTIVE. PART WAS REPLACED UNDER WARRANTY IN 2004. ISSUE OCCURRED AGAIN IN JULY OF 2005. WARRANTY HAS EXPIRED AND MY HUSBAND REPLACED THE RESISTOR IN JULY OF 2005. IS THIS A HIGH FAILURE UNIT ON THE 2002 DODGE STRATUS? *NM
WHILE DRIVINGIN INCLEMENT WEATHER THE WINDSHIELD WIPERS WOULD COME ON AND OFF ON ITS OWN. THE DRIVER NOTICED THAT THE WINDSHIELD WIPERS WOULD POP UP AND STAY IN THE UPRIGHT POSITION. THE DRIVER DROVE TO THE DEALER FOR INSPECTION, AND MECHANIC INFORMED DETERMINED THAT THE WINDSHIELD WIPER MOTOR NEEDED TO BE REPLACED. *AK
Too few reports in this category for a page of its own — they appear in the full complaint list.
Interior & seats
Reports naming seats, latches, locks, linkages and interior fittings.
From owner reports, verbatim
WE HAD TAKEN OUR CAR IN TO THE DODGE DEALER HERE IN OKEECHOBEE. IT WAS HAVING A REGULAR TUNE-UP AND MISC OTHER THINGS DONE. THE DEALER HAD IT FOR 2 DAYS. TWO DAYS AFTER I WAS TAKEN MY 70 YEAR OLD FATHER TO HIS PHYSICAL THERAPY CLASS WHEN THE DRIVERS SEAT BACK FELL COMPLETELY TO THE BACK SEAT IN A LAYING DOWN POSITION. I WAS JUST PROCEEDING OUT OF MY DRIVE WAY. THANK GOD AS IF I WAS ON THE HIGHWAY THERE COULD HAVE BEEN A FATAL ACCIDENT. I HAD NOT TOUCHED NOTHING ON THE SEAT MECHANICS BEFORE THIS HAPPENED. I CALLED THE DEALER AND NOTHING HAS BEEN DONE ABOUT THIS AS OF YET. I KNEW THERE HAD TO BE SOMEPLACE THAT WOULD HELP ME WITH THIS PROBLEM. ALSO THAT SAME CAR DEALER SHIP ROUNDED OFF THE OIL CAP ON THE PAN AND THEY DID FIX THAT. THE SEAT IS STILL BROKEN. I AM NOT A LARGE PERSON NOR IS ANYBODY THAT DRIVES THE VEHICLE SO WE STILL THINK IT WAS EITHER THE MECHANIC AT THE CAR DEALER SHIP OR A FAULTY SEAT MECHANISM. THIS COULD HAVE BEEN A VERY DANGEROUS INCIDENT HAD I NOT ACTED FAST. *TR
WHILE DRIVING CONSOLE LIGHT WENT OUT. ONLY THE ODOMETER WAS DIGITAL. A DIAGNOSTIC TEST WAS PERFORMED, BUT NO FAILURE CODE WAS FOUND. DEALERSHIP NOR FACTORY REPRESENTATIVE COULD IDENTIFY WHAT WAS CAUSING THIS TO OCCUR. THE VEHICLE COULD NOT PASS STATE INSPECTION UNTIL THIS PROBLEM WAS CORRECTED. *AK
Too few reports in this category for a page of its own — they appear in the full complaint list.
Tires & wheels
Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2002 DODGE STRATUS WITH KELLY CHARGER GT TIRES (N/A), SIZE 205/60/ R16. WHILE THE VEHICLE WAS PARKED THE CONTACT NOTICED A BUBBLES ON THE SIDEWALL OF ALL FOUR TIRES. THE TIRES WERE REPLACED BY THE TIRE SHOP. THE FAILURE RECURRED ON THE SECOND SET OF TIRES AND THE BUBBLES INCREASED IN SIZE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE VIA EMAIL BUT HAD NOT REPLIED. THE TIRES WERE NOT REPLACED. THE APPROXIMATE FAILURE MILEAGE WAS 900.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
I AM SO DISSATISFIED WITH MY 2002 DODGE STRATUS SE. EVER SINCE I BOUGHT MY CAR IN JAN 2003, I HAVE HAD MORE PROBLEMS WITH THIS CAR THAN ANY OTHER. MY CAR LEAKS FLUIDS CONSTANTLY, MY BREAKS DON'T WORK WHEN APPLIED, MY CAR HESITATES IN ALL WEATHER CIRCUMSTANCES, MY WINDSHIELD MAKES A CRACKLING NOISE, MY DOORS SQUEAK ALONG WITH MY TRUNK LID. NOT TO MENTION THAT I GET ANYWHERE FROM 10-15 MILES PER GALLON FOR GAS. I DRIVE FOR ABOUT 40 MIN AND HALF OF MY GAS IS GONE!!! THIS VEHICLE IS A HAZARD TO THE ROAD AND ANYONE OR THING IT COMES IN CONTACT WITH :-( I NEVER RECOMMEND MY CAR TO ANYONE AND AM ASHAMED TO SAY IT'S MINE. DODGE IS DEFINATELY ONE DEALER THAT I WIL NEVER EVER EVER BUY ANOTHER CAR FROM!!!!! *AK
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .